///<summary>Special logic needs to be run for the phone system when users clock out.</summary>
private static void ClockOutForHQ(long employeeNum)
{
//The name showing for this extension might change to a different user.
//It would only need to change if the employee clocking out is not assigned to the current extension. (assigned ext set in the employee table)
//Get the information corresponding to the employee clocking out.
PhoneEmpDefault pedClockingOut = PhoneEmpDefaults.GetOne(employeeNum);
if (pedClockingOut == null)
{
return; //This should never happen.
}
//Get the employee that is normally assigned to this extension (assigned ext set in the employee table).
long permanentLinkageEmployeeNum = Employees.GetEmpNumAtExtension(pedClockingOut.PhoneExt);
if (permanentLinkageEmployeeNum >= 1) //Extension is nomrally assigned to an employee.
{
if (employeeNum != permanentLinkageEmployeeNum) //This is not the normally linked employee so let's revert back to the proper employee.
{
PhoneEmpDefault pedRevertTo = PhoneEmpDefaults.GetOne(permanentLinkageEmployeeNum);
//Make sure the employee we are about to revert is not logged in at yet a different workstation. This would be rare but it's worth checking.
if (pedRevertTo != null && !ClockEvents.IsClockedIn(pedRevertTo.EmployeeNum))
{
//Revert to the permanent extension for this PhoneEmpDefault.
pedRevertTo.PhoneExt = pedClockingOut.PhoneExt;
PhoneEmpDefaults.Update(pedRevertTo);
//Update phone table to match this change.
Phones.SetPhoneStatus(ClockStatusEnum.Home, pedRevertTo.PhoneExt, pedRevertTo.EmployeeNum);
}
}
}
//Now let's switch this employee back to his normal extension.
Employee employeeClockingOut = Employees.GetEmp(employeeNum);
if (employeeClockingOut == null) //should not get here
{
return;
}
if (employeeClockingOut.PhoneExt != pedClockingOut.PhoneExt) //Revert PhoneEmpDefault and Phone to the normally assigned extension for this employee.
//Start by setting this employee back to their normally assigned extension.
{
pedClockingOut.PhoneExt = employeeClockingOut.PhoneExt;
//Now check to see if we are about to steal yet a third employee's extension.
Phone phoneCurrentlyOccupiedBy = Phones.GetPhoneForExtension(Phones.GetPhoneList(), employeeClockingOut.PhoneExt);
if (phoneCurrentlyOccupiedBy != null && //There is yet a third employee who is currently occupying this extension.
ClockEvents.IsClockedIn(phoneCurrentlyOccupiedBy.EmployeeNum))
{
//The third employee is clocked in so set our employee extension to 0.
//The currently clocked in employee will retain the extension for now.
//Our employee will retain the proper extension next time they clock in.
pedClockingOut.PhoneExt = 0;
//Update the phone table accordingly.
Phones.UpdatePhoneToEmpty(pedClockingOut.EmployeeNum, -1);
}
PhoneEmpDefaults.Update(pedClockingOut);
}
//Update phone table to match this change.
Phones.SetPhoneStatus(ClockStatusEnum.Home, pedClockingOut.PhoneExt, employeeClockingOut.EmployeeNum);
}
public static void SetToDefaultRingGroups(int extension, long employeeNum)
{
//First, figure out what the defaults are for this employee
AsteriskRingGroups ringGroups = PhoneEmpDefaults.GetRingGroup(employeeNum);
/*if(ringGroup==AsteriskRingGroups.All) {
* SetToAllRingGroups(extension,employeeNum);
* }
* if(ringGroup==AsteriskRingGroups.None) {
* RemoveFromRingGroups(extension,employeeNum);
* }
* if(ringGroup==AsteriskRingGroups.Backup) {
* SetToBackupRingGroupOnly(extension,employeeNum);
* }*/
SetRingGroups(extension, ringGroups);
}
///<summary>Sets the phone to the default queue for the employee passed in in regards to the phoneempdefault table.
///Will correctly put the phone into the Triage ring group if the PhoneEmpDefault has been flagged as IsTriageOperator
///This method does nothing if there is no corresponding phoneempdefault row for the employee passed in.</summary>
public static void SetToDefaultQueue(long employeeNum)
{
//No need to check RemotingRole; no call to db.
SetToDefaultQueue(PhoneEmpDefaults.GetOne(employeeNum));
}