/// <summary>
/// This method is used to add an item to a queue
/// </summary>
/// <param name="request">The information of the queue item</param>
/// <returns>Response which indicates success or failure</returns>
public AddToQueueResponse AddToQueue(AddToQueueRequest request)
{
AddToQueueResponse response = new AddToQueueResponse();
try
{
response = (AddToQueueResponse)request.CheckValidation(response);
if (response.Status == HttpStatusCode.BadRequest)
{
return(response);
}
StudentFacade studentFacade = new StudentFacade();
if (!request.StudentID.HasValue)
{
var addResponse = studentFacade.AddStudentNickname(new AddStudentRequest()
{
Nickname = request.Nickname,
SID = request.SID
});
if (addResponse.Status != HttpStatusCode.OK)
{
response.Status = addResponse.Status;
response.StatusMessages = addResponse.StatusMessages;
return(response);
}
request.StudentID = addResponse.StudentID;
}
QueueDataLayer dataLayer = new QueueDataLayer();
int itemId = dataLayer.AddToQueue(request);
response.ItemId = itemId;
response.Status = HttpStatusCode.OK;
}
catch (NotFoundException ex)
{
s_logger.Warn(ex, "Unable to add queue item");
response.Status = HttpStatusCode.NotFound;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.NotFound, "Unable to add queue item"));
}
catch (Exception ex)
{
s_logger.Error(ex, "Unable to add queue item");
response.Status = HttpStatusCode.InternalServerError;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.InternalServerError, "Unable to add queue item"));
}
return(response);
}
/// <summary>
/// This method is used to check in into the helpdesk system
/// </summary>
/// <param name="request">The request containing the specified UnitID</param>
/// <returns>A response indicating success or failure</returns>
public CheckInResponse CheckIn(CheckInRequest request)
{
CheckInResponse response = new CheckInResponse();
try
{
response = (CheckInResponse)request.CheckValidation(response);
if (response.Status == HttpStatusCode.BadRequest)
{
return(response);
}
StudentFacade studentFacade = new StudentFacade();
if (!request.StudentID.HasValue)
{
if (studentFacade.GetStudentByNickname(request.Nickname).Status != HttpStatusCode.NotFound)
{
response.Status = HttpStatusCode.BadRequest;
return(response);
}
AddStudentRequest addStudentRequest = new AddStudentRequest()
{
SID = request.SID,
Nickname = request.Nickname
};
AddStudentResponse addStudentResponse = studentFacade.AddStudentNickname(addStudentRequest);
request.StudentID = addStudentResponse.StudentID;
}
using (helpdesksystemContext context = new helpdesksystemContext())
{
if (context.Nicknames.FirstOrDefault(n => n.StudentId == request.StudentID) == null)
{
throw new NotFoundException("No student found for id " + request.StudentID);
}
}
CheckInDataLayer dataLayer = new CheckInDataLayer();
int checkInID = dataLayer.CheckIn(request);
response.StudentID = request.StudentID.Value;
response.CheckInID = checkInID;
response.Status = HttpStatusCode.OK;
}
catch (NotFoundException ex)
{
s_logger.Warn(ex, "No student found for id " + request.SID);
response.Status = HttpStatusCode.NotFound;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.NotFound, "No student found for id " + request.SID));
}
catch (Exception ex)
{
s_logger.Error(ex, "Unable to check in");
response.Status = HttpStatusCode.InternalServerError;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.InternalServerError, "Unable to check in"));
}
return(response);
}