private async Task ResumeAfterPrompt(IDialogContext context, IAwaitable <string> result)
{
try
{
var mess = await result;
int choice;
bool isNumberic = int.TryParse(mess, out choice);
if (isNumberic)
{
// Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
int id = ansid[choice - 1];
var Answer = (from FAQ in DB.helps
where FAQ.id == id
select FAQ)
.ToList();
System.Text.StringBuilder sb = new System.Text.StringBuilder();
sb.Append(Answer[0].answer);
await context.PostAsync(sb.ToString());
var reply = context.MakeMessage();
reply.Attachments = new List <Attachment>();
List <CardAction> cardButtons = new List <CardAction>();
CardAction person = new CardAction()
{
Value = "https://support.microsoft.com/en-us/answerdesk/accessibility",
Type = "openUrl",
Title = "Talk to a person"
};
cardButtons.Add(person);
CardAction web = new CardAction()
{
Value = Answer[0].link,
Type = "openUrl",
Title = "View on Web"
};
cardButtons.Add(web);
HeroCard plCard = new HeroCard()
{
Title = "Hope that help!",
Text = "You can choose 'Talk to a person' or 'View the answer on Web' by click buttons below",
Buttons = cardButtons
};
Attachment plAttachment = plCard.ToAttachment();
reply.Attachments.Add(plAttachment);
await context.PostAsync(reply);
}
else
{
await context.PostAsync($"Sorry! You can go [here](https://support.microsoft.com/en-us/answerdesk/accessibility) to talk to a person.");
}
}
catch (TooManyAttemptsException)
{
}
context.Wait(this.MessageReceivedAsync);
}
private async Task ResumeAfterPrompt(IDialogContext context, IAwaitable <string> result)
{
try
{
var mess = await result;
int choice;
bool isNumberic = int.TryParse(mess, out choice);
if (isNumberic)
{
if (choice > ansid.Count)
{
PromptDialog.Text(context, this.ResumeAfterPrompt, "Sorry, I can't understand your response. If you would like help with one of these topics, please type the number, otherwise answer no.\n\n");
return;
}
else
{
// Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
int id = ansid[choice - 1];
var Answer = (from FAQ in DB.windows where FAQ.id == id &&
FAQ.winver.Equals(WinVer)
select FAQ)
.ToList();
System.Text.StringBuilder sb = new System.Text.StringBuilder();
sb.Append(String.Format("**{0}**\n\n{1}\n\n", Answer[0].question2, Answer[0].answer));
await context.PostAsync(sb.ToString());
}
}
else
{
if (mess.ToLower().Equals("no"))
{
await context.PostAsync($"Sorry! You can go [here](https://support.microsoft.com/en-us/answerdesk/accessibility) to talk to a person.");
}
else
{
PromptDialog.Text(context, this.ResumeAfterPrompt, "Sorry, I can't understand your response. If you would like help with one of these topics, please type the number, otherwise answer no.\n\n");
return;
}
}
}
catch (TooManyAttemptsException)
{
}
context.Wait(this.MessageReceivedAsync);
}
private async Task AfterChoseCategory(IDialogContext context, IAwaitable <string> result)
{
var option = await result;
bool b = category_names.Any(option.Contains);
if (b)
{
Category_Name = option;
//await context.PostAsync($"From now on, all my searches will be in {category_name}");
var mess = context.MakeMessage();
mess.AttachmentLayout = AttachmentLayoutTypes.Carousel;
mess.Attachments = new List <Attachment>();
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
var Questions = (from h in DB.helps
join c in DB.categories on h.category_id equals c.category_id
where c.category_name.Equals(Category_Name)
//orderby h.id ascending
select h.question).Distinct()
.ToList();
foreach (var q in Questions)
{
var Qcard = new HeroCard
{
Title = q,
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, title: "Show me", value: q)
}
};
mess.Attachments.Add(Qcard.ToAttachment());
}
await context.PostAsync(mess);
context.Wait(this.MessageReceivedAsync);
}
else
{
PromptDialog.Text(context, this.AfterChoseCategory, "Please choose a category from the list above!");
}
}
public virtual async Task MessageReceivedAsync(IDialogContext context, IAwaitable <IMessageActivity> result)
{
var message = await result;
if (faq.Any(message.Text.ToLower().Equals))
{
await context.PostAsync($"Is there anything else I can help you with?");
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
var categories = (from data in DB.categories select data).ToList();
var length = categories.Count();
var limit = Math.Ceiling((double)categories.Count() / 8);
for (var k = 0; k < limit; k++)
{
var chosen = context.MakeMessage();
chosen.AttachmentLayout = AttachmentLayoutTypes.Carousel;
chosen.Attachments = new List <Attachment>();
var max = length > 8 ? 8 : length;
for (var m = 0; m < max; m++)
{
var index = 8 * k + m;
var card = new HeroCard
{
Title = categories[index].category_name,
Images = new List <CardImage>()
{
new CardImage(url: categories[index].category_image)
},
Buttons = new List <CardAction>()
{
new CardAction(ActionTypes.ImBack, "Choose this category", value: categories[index].category_name)
}
};
chosen.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(chosen);
length -= 8;
}
PromptDialog.Text(context, this.AfterChoseCategory, "Please choose a category from the list above!");
return;
}
else if (hello.Any(message.Text.ToLower().Contains))
{
//
}
else if (message.Text.ToLower().Equals("talk to a person"))
{
await context.PostAsync($"Go [here](https://support.microsoft.com/en-us/answerdesk/accessibility) to talk to a person");
}
else if (thanks.Any(message.Text.ToLower().Contains))
{
await context.PostAsync($"Glad to talk to you!");
}
else if (message.Text.ToLower().Contains("help"))
{
await context.PostAsync(HelpMesage);
}
else
{
//Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
//Get answers
var Answers = (from FAQ in DB.helps
where FAQ.question.Equals(message.Text)
select FAQ)
.ToList();
if (Answers.Count > 0)
{
// found 1 answer relative
if (Answers.Count == 1)
{
// Create a response
System.Text.StringBuilder sb = new System.Text.StringBuilder();
sb.Append(Answers[0].answer);
// Send the reply
await context.PostAsync(sb.ToString());
var reply = context.MakeMessage();
reply.Attachments = new List <Attachment>();
List <CardAction> cardButtons = new List <CardAction>();
CardAction person = new CardAction()
{
Value = "https://support.microsoft.com/en-us/answerdesk/accessibility",
Type = "openUrl",
Title = "Talk to a person"
};
cardButtons.Add(person);
CardAction web = new CardAction()
{
Value = Answers[0].link,
Type = "openUrl",
Title = "View on Web"
};
cardButtons.Add(web);
HeroCard plCard = new HeroCard()
{
Title = "Hope that help!",
Text = "You can choose 'Talk to a person' or 'View the answer on Web' by click buttons below",
Buttons = cardButtons
};
Attachment plAttachment = plCard.ToAttachment();
reply.Attachments.Add(plAttachment);
await context.PostAsync(reply);
}
else if (Answers.Count > 1)
{
// Create a response
System.Text.StringBuilder sb = new System.Text.StringBuilder();
var i = 1;
List <string> num = new List <string>();
ansid.Clear();
sb.Append(message.Text + "\r\n");
// Loop through each answers
foreach (var ans in Answers)
{
ansid.Add(ans.id);
num.Add(i.ToString());
// Add the answer to the response
sb.Append(String.Format("{0}. {1}\r\n", i, ans.sub_question));
i++;
}
//PromptDialog.Text(context, this.ResumeAfterPrompt, sb.ToString());
await context.PostAsync(sb.ToString());
num.Add("No");
PromptDialog.Choice(context, this.ResumeAfterPrompt, num.ToArray(), "If you would like help with one of these questions, please choose the number, otherwise choose No.\r\n"
, "Sorry, I can't understand your response. If you would like help with one of these topics, please choose the number, otherwise choose No.\n\n");
return;
}
}
else
{
await context.PostAsync($"Let me have a quick look...");
//Search on Web
CustomsearchService customSearchService = new CustomsearchService(new Google.Apis.Services.BaseClientService.Initializer()
{
ApiKey = apiKey
});
CseResource.ListRequest listRequest = customSearchService.Cse.List(message.Text);
listRequest.Cx = searchEngineId;
Search search = listRequest.Execute();
var ret = context.MakeMessage();
ret.AttachmentLayout = AttachmentLayoutTypes.Carousel;
ret.Attachments = new List <Attachment>();
foreach (var item in search.Items)
{
var card = new HeroCard
{
Title = item.Title,
Subtitle = item.DisplayLink,
Text = item.Snippet,
Buttons = new List <CardAction>()
{
new CardAction(ActionTypes.OpenUrl, "View on Web", value: item.Link)
}
};
ret.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(ret);
}
}
context.Wait(this.MessageReceivedAsync);
}
public virtual async Task MessageReceivedAsync(IDialogContext context, IAwaitable <IMessageActivity> result)
{
var message = await result;
if (faq.Any(message.Text.ToLower().Contains))
{
await context.PostAsync($"Is there anything else I can help you with?");
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
var categories = (from data in DB.categories select data);
var chosen = context.MakeMessage();
chosen.AttachmentLayout = AttachmentLayoutTypes.Carousel;
chosen.Attachments = new List <Attachment>();
foreach (var cate in categories)
{
var card = new HeroCard
{
Title = cate.category_name,
//Images = new List<CardImage>() { new CardImage(url: cate.category_image) },
Buttons = new List <CardAction>()
{
new CardAction(ActionTypes.ImBack, "Choose this category", value: cate.category_name)
}
};
chosen.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(chosen);
PromptDialog.Text(context, this.AfterChoseCategory, "Please choose a category from the list above!");
return;
}
else if (hello.Any(message.Text.ToLower().Contains))
{
//
}
else if (message.Text.ToLower().Equals("talk to a person"))
{
await context.PostAsync($"Go [here](https://support.microsoft.com/en-us/answerdesk/accessibility) to talk to a person");
}
else if (thanks.Any(message.Text.ToLower().Contains))
{
await context.PostAsync($"Glad to talk to you!");
}
else if (message.Text.ToLower().Contains("help"))
{
await context.PostAsync(HelpMesage);
}
else
{
//Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
//Get answers
var Answers = (from FAQ in DB.helps
where FAQ.question.Equals(message.Text)
select FAQ)
.ToList();
if (Answers.Count > 0)
{
// found 1 answer relative
if (Answers.Count == 1)
{
// Create a response
System.Text.StringBuilder sb = new System.Text.StringBuilder();
sb.Append(Answers[0].answer);
// Send the reply
await context.PostAsync(sb.ToString());
var reply = context.MakeMessage();
reply.Attachments = new List <Attachment>();
List <CardAction> cardButtons = new List <CardAction>();
CardAction person = new CardAction()
{
Value = "https://support.microsoft.com/en-us/answerdesk/accessibility",
Type = "openUrl",
Title = "Talk to a person"
};
cardButtons.Add(person);
CardAction web = new CardAction()
{
Value = Answers[0].link,
Type = "openUrl",
Title = "View on Web"
};
cardButtons.Add(web);
HeroCard plCard = new HeroCard()
{
Title = "Hope that help!",
Text = "You can choose 'Talk to a person' or 'View the answer on Web' by click buttons below",
Buttons = cardButtons
};
Attachment plAttachment = plCard.ToAttachment();
reply.Attachments.Add(plAttachment);
await context.PostAsync(reply);
}
else if (Answers.Count > 1)
{
// Create a response
System.Text.StringBuilder sb = new System.Text.StringBuilder();
var i = 0;
ansid.Clear();
sb.Append("If you would like help with one of these questions, please type the number, otherwise answer no.\n\n");
// Loop through each answers
foreach (var ans in Answers)
{
ansid.Add(ans.id);
// Add the answer to the response
sb.Append(String.Format("{0}. {1}\n\n", ++i, ans.sub_question));
}
PromptDialog.Text(context, this.ResumeAfterPrompt, sb.ToString());
return;
}
}
else
{
await context.PostAsync($"Let me have a quick look...(Search question on google/bing-not yet finished!)");
//Search on Web
}
}
context.Wait(this.MessageReceivedAsync);
}
public virtual async Task MessageReceivedAsync(IDialogContext context, IAwaitable <IMessageActivity> result)
{
var message = await result;
if (message.Text.ToLower().Equals("faq"))
{
await context.PostAsync($"Is there anything else I can help you with?");
//Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
var categories = (from data in DB.categories select data).ToList(); // sql query (linq)
var length = categories.Count();
var limit = Math.Ceiling((double)categories.Count() / 8);
for (var k = 0; k < limit; k++)
{
var chosen = context.MakeMessage();
chosen.AttachmentLayout = AttachmentLayoutTypes.Carousel;
chosen.Attachments = new List <Attachment>();
var max = length > 8 ? 8 : length;
for (var m = 0; m < max; m++)
{
var index = 8 * k + m;
var card = new HeroCard
{
Title = categories[index].category_name,
Images = new List <CardImage>()
{
new CardImage(url: categories[index].category_image)
},
Buttons = new List <CardAction>()
{
new CardAction(ActionTypes.ImBack, "Choose this category", value: categories[index].category_name)
}
};
chosen.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(chosen);
length -= 8;
}
}
else if (category_names.Any(message.Text.Equals))
{
var mess = context.MakeMessage();
mess.AttachmentLayout = AttachmentLayoutTypes.Carousel;
mess.Attachments = new List <Attachment>();
//Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
var Questions = (from h in DB.helps
join c in DB.categories on h.category_id equals c.category_id
where c.category_name.Equals(message.Text)
select h.question).Distinct()
.ToList();
// Loop through each questions
foreach (var q in Questions)
{
var Qcard = new HeroCard
{
Title = q,
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, title: "Show me", value: q)
}
};
mess.Attachments.Add(Qcard.ToAttachment());
}
await context.PostAsync(mess);
}
else if (hello.Any(message.Text.ToLower().Equals))
{
await context.PostAsync($"Describe your problem and I'll look for the best solution.");
}
else if (message.Text.ToLower().Equals("talk to a person"))
{
await context.PostAsync($"Go [here](https://support.microsoft.com/en-us/answerdesk/accessibility) to talk to a person");
}
else if (thanks.Any(message.Text.ToLower().Contains))
{
await context.PostAsync($"Glad to talk to you!");
}
else if (message.Text.ToLower().Contains("help"))
{
await context.PostAsync(HelpMesage);
}
else
{
//Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
//Get answers
var Answers = (from FAQ in DB.helps
where FAQ.question.Equals(message.Text) || FAQ.sub_question.Equals(message.Text)
select FAQ)
.ToList();
if (Answers.Count > 0)
{
// found 1 answer relative = sub_question is null
if (Answers.Count == 1)
{
await context.PostAsync(Answers[0].answer);
var reply = context.MakeMessage();
reply.Attachments = new List <Attachment>();
List <CardAction> cardButtons = new List <CardAction>();
CardAction person = new CardAction()
{
Value = "https://support.microsoft.com/en-us/answerdesk/accessibility",
Type = "openUrl",
Title = "Talk to a person"
};
cardButtons.Add(person);
CardAction web = new CardAction()
{
Value = Answers[0].link,
Type = "openUrl",
Title = "View on Web"
};
cardButtons.Add(web);
CardAction thanks = new CardAction()
{
Value = "Got it, thanks!",
Type = "imBack",
Title = "Got it, thanks!"
};
cardButtons.Add(thanks);
HeroCard plCard = new HeroCard()
{
Title = "Hope that help!",
Text = "You can choose 'Talk to a person' or 'View the answer on Web' by click buttons below",
Buttons = cardButtons
};
Attachment plAttachment = plCard.ToAttachment();
reply.Attachments.Add(plAttachment);
await context.PostAsync(reply);
}
else if (Answers.Count > 1) // sub_question is not null
{
var rep = context.MakeMessage();
rep.AttachmentLayout = AttachmentLayoutTypes.Carousel;
rep.Attachments = new List <Attachment>();
// show sub_question list
foreach (var ans in Answers)
{
var card = new HeroCard
{
Title = ans.sub_question,
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, "Show me", value: ans.sub_question)
}
};
rep.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(rep);
}
}
else
{
await context.PostAsync($"Let me have a quick look...");
//Search on Web using google cse api
CustomsearchService customSearchService = new CustomsearchService(new Google.Apis.Services.BaseClientService.Initializer()
{
ApiKey = apiKey
});
CseResource.ListRequest listRequest = customSearchService.Cse.List(message.Text);
listRequest.Cx = searchEngineId;
Search search = listRequest.Execute();
var ret = context.MakeMessage();
ret.AttachmentLayout = AttachmentLayoutTypes.Carousel;
ret.Attachments = new List <Attachment>();
// loop through each google results
foreach (var item in search.Items)
{
var card = new HeroCard
{
Title = item.Title,
Subtitle = item.DisplayLink,
Text = item.Snippet,
Buttons = new List <CardAction>()
{
new CardAction(ActionTypes.OpenUrl, "View on Web", value: item.Link)
}
};
ret.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(ret);
}
}
context.Wait(this.MessageReceivedAsync);
}
public virtual async Task MessageReceivedAsync(IDialogContext context, IAwaitable <IMessageActivity> result)
{
var message = await result;
if (message.Text.ToLower().StartsWith("hi") || message.Text.ToLower().StartsWith("hello"))
{
await context.PostAsync($"Describe your problem and I'll look for the best solution. You can also ask to talk to a person at any time.");
PromptDialog.Choice(context, this.ChoseWinver, WinVerOptions.ToArray(), "Before get started, please tell me your windows version?", "I didn't understand. Please try again.");
return;
}
else if (message.Text.ToLower().StartsWith("change"))
{
PromptDialog.Choice(context, this.ChoseWinver, WinVerOptions.ToArray(), "Please tell me your windows version?", "I didn't understand. Please try again.");
return;
}
else if (message.Text.ToLower().Contains("person"))
{
await context.PostAsync($"Go [here](https://support.microsoft.com/en-us/answerdesk/accessibility) to talk to a person");
}
else if (message.Text.ToLower().Contains("thanks") || message.Text.ToLower().Contains("fixed"))
{
await context.PostAsync($"Glad to talk to you!");
}
else if (message.Text.ToLower().Contains("start over"))
{
PromptDialog.Confirm(context, this.StartOver, "Start over? This will clear the history and restart the chat.", "Didn't get that!");
return;
}
else if (message.Text.ToLower().Contains("help"))
{
await context.PostAsync($"Help");
}
else
{
// Connect to the database
Models.BotDataEntities1 DB = new Models.BotDataEntities1();
// Get answers
var Answers = (from FAQ in DB.windows
where FAQ.question1.ToLower().Contains(message.Text) &&
FAQ.winver.Equals(WinVer)
select FAQ)
.ToList();
if (Answers.Count > 0)
{
// found 1 answer relative
if (Answers.Count == 1)
{
// Create a response
System.Text.StringBuilder sb = new System.Text.StringBuilder();
sb.Append(Answers[0].answer);
//sb.Append(String.Format("**{0}**\n\n{1}\n\n", Answers[0].question1, Answers[0].answer));
// Send the reply
await context.PostAsync(sb.ToString());
}
else if (Answers.Count > 1)
{
// Create a response
System.Text.StringBuilder sb = new System.Text.StringBuilder();
var i = 0;
ansid.Clear();
sb.Append("If you would like help with one of these topics, please type the number, otherwise answer no.\n\n");
// Loop through each answers
foreach (var ans in Answers)
{
ansid.Add(ans.id);
// Add the answer to the response
sb.Append(String.Format("{0}. {1}\n\n", ++i, ans.question2));
}
PromptDialog.Text(context, this.ResumeAfterPrompt, sb.ToString());
return;
}
// Add Talk to a person button
var reply = context.MakeMessage();
reply.Attachments = new List <Attachment>();
List <CardImage> cardImages = new List <CardImage>();
cardImages.Add(new CardImage(url: "http://www.elemica.com/wp-content/uploads/2015/02/support-smiley.png"));
List <CardAction> cardButtons = new List <CardAction>();
CardAction plButton = new CardAction()
{
Value = "https://support.microsoft.com/en-us/answerdesk/accessibility",
Type = "openUrl",
Title = "Talk to a person"
};
cardButtons.Add(plButton);
HeroCard plCard = new HeroCard()
{
Title = "Hope that help!",
Text = "If not, please feel free to rephrase your question or click below to talk to a person.",
//Images = cardImages,
Buttons = cardButtons
};
Attachment plAttachment = plCard.ToAttachment();
reply.Attachments.Add(plAttachment);
await context.PostAsync(reply);
}
else
{
await context.PostAsync($"Sorry I did not understand: " + message.Text);
}
}
context.Wait(this.MessageReceivedAsync);
}
