// reads file and stores each csv into array index to create bug ticket
public BugTicketFile(string ticketFilePath)
{
filePath = ticketFilePath;
Tickets = new List <Ticket.Bug>();
// skips first line for headers
try {
StreamReader sr = new StreamReader(filePath);
sr.ReadLine();
while (!sr.EndOfStream)
{
Ticket.Bug ticket = new Ticket.Bug();
string line = sr.ReadLine();
string[] ticketDetails = line.Split(',');
ticket.ticketId = UInt64.Parse(ticketDetails[0]);
ticket.summary = ticketDetails[1];
ticket.status = ticketDetails[2];
ticket.priority = ticketDetails[3];
ticket.severity = ticketDetails[4];
ticket.submitter = ticketDetails[5];
ticket.assigned = ticketDetails[6];
ticket.watching = ticketDetails[7].Split('|').ToList();
Tickets.Add(ticket);
}
sr.Close();
// logs how many tickets in file
logger.Info("Tickets in bug file {count}", Tickets.Count);
} catch (Exception ex) {
logger.Error(ex.Message);
}
}
// writes bug ticket to the file and adds it to list
public void AddTicket(Ticket.Bug ticket)
{
try {
// uses 1 number higher than highest ticket id
ticket.ticketId = Tickets.Max(t => t.ticketId) + 1;
StreamWriter sw = new StreamWriter(filePath, true);
sw.WriteLine($"{ticket.ticketId}, {ticket.summary}, {ticket.status}, {ticket.priority}, {ticket.severity}, {ticket.submitter}, {ticket.assigned}, {string.Join("| ", ticket.watching)}");
sw.Close();
Tickets.Add(ticket);
// logs Id of ticket added
logger.Info("Ticket id {id} added", ticket.ticketId);
} catch (Exception ex) {
logger.Error(ex.Message);
}
}
static void Main(string[] args)
{
logger.Info("Program Started");
// sets file paths for tickets
string ticketFilePath = "Ticket.csv";
string enhancementTicket = "Enhancement.csv";
string taskFilePath = "Task.csv";
// creates ticket file object for tickets
BugTicketFile bugTicketFile = new BugTicketFile(ticketFilePath);
EnhancementTicketFile enhancementTicketFile = new EnhancementTicketFile(enhancementTicket);
TaskTicketFile taskTicketFile = new TaskTicketFile(taskFilePath);
string choice = "";
// testing object
/* Ticket.Bug defaultTicket = new Ticket.Bug(){
* ticketId = 1,
* summary = "summary",
* status = "status",
* priority = "priority",
* severity = "severity",
* submitter = "Name",
* assigned = "name",
* watching = {"name", "name", "name"}
* }; */
// do while loop for menu and option selection
do
{
// add/display tickets by category
Console.WriteLine("1) Add new Bug/Defect Ticket");
Console.WriteLine("2) Add new Enhancement Ticket");
Console.WriteLine("3) Add new Task Ticket");
Console.WriteLine("4) Display all Bug/Defect Tickets");
Console.WriteLine("5) Display all Enhancement Tickets");
Console.WriteLine("6) Display all Task Tickets");
Console.WriteLine("7) Search status, priority or submitter of ticket");
// takes users selection for options
choice = Console.ReadLine();
// displays option selected by user
logger.Info("User Selection: {choice}", choice);
// first option for bug/defect ticket
if (choice == "1")
{
// creates object with bug subclass
Ticket.Bug ticket = new Ticket.Bug();
// asks and gathers users input necessary for bug ticket
Console.WriteLine("Enter Ticket Summary");
ticket.summary = Console.ReadLine();
Console.WriteLine("Enter Ticket Status");
ticket.status = Console.ReadLine();
Console.WriteLine("Enter Priority Level");
ticket.priority = Console.ReadLine();
Console.WriteLine("Enter Severity Level");
ticket.severity = Console.ReadLine();
Console.WriteLine("Enter name of ticket submitter");
ticket.submitter = Console.ReadLine();
Console.WriteLine("Enter name of person assigned to ticket");
ticket.assigned = Console.ReadLine();
string input;
// do while loop to ask for all names of people watching ticket
do
{
Console.WriteLine("Enter Name of person(s) watching the ticket(Enter done to quit)");
input = Console.ReadLine();
// if any input is entered, add it to watching list
if (input != "done" && input.Length > 0)
{
ticket.watching.Add(input);
}
}while(input != "done");
// if no input entered, add no listed watchers
if (ticket.watching.Count == 0)
{
ticket.watching.Add("No listed watchers");
}
// adds ticket to bug file
bugTicketFile.AddTicket(ticket);
}
else if (choice == "2")
{
Ticket.Enhancement ticket = new Ticket.Enhancement();
// asks and gathers users input necessary for enhancement ticket
Console.WriteLine("Enter Ticket Summary");
ticket.summary = Console.ReadLine();
Console.WriteLine("Enter Ticket Status");
ticket.status = Console.ReadLine();
Console.WriteLine("Enter Priority Level");
ticket.priority = Console.ReadLine();
Console.WriteLine("Enter Software");
ticket.software = Console.ReadLine();
Console.WriteLine("Enter Cost");
ticket.cost = Double.Parse(Console.ReadLine());
Console.WriteLine("Enter Reason");
ticket.reason = Console.ReadLine();
Console.WriteLine("Enter Price Estimate");
ticket.estimate = Double.Parse(Console.ReadLine());
Console.WriteLine("Enter name of ticket submitter");
ticket.submitter = Console.ReadLine();
Console.WriteLine("Enter name of person assigned to ticket");
ticket.assigned = Console.ReadLine();
string input;
// do while loop to ask for all names of people watching ticket
do
{
Console.WriteLine("Enter Name of person(s) watching the ticket(Enter done to quit)");
input = Console.ReadLine();
// if any input is entered, add it to watching list
if (input != "done" && input.Length > 0)
{
ticket.watching.Add(input);
}
}while(input != "done");
// if no input entered, add no listed watchers
if (ticket.watching.Count == 0)
{
ticket.watching.Add("No listed watchers");
}
// adds ticket to enhancement file
enhancementTicketFile.AddTicket(ticket);
}
else if (choice == "3")
{
// creates object with task subclass
Ticket.Task ticket = new Ticket.Task();
// asks and gathers users input necessary for Task ticket
Console.WriteLine("Enter Ticket Summary");
ticket.summary = Console.ReadLine();
Console.WriteLine("Enter Ticket Status");
ticket.status = Console.ReadLine();
Console.WriteLine("Enter Priority Level");
ticket.priority = Console.ReadLine();
Console.WriteLine("Enter Project Name");
ticket.projectName = Console.ReadLine();
Console.WriteLine("Enter project due date");
ticket.dueDate = Console.ReadLine();
Console.WriteLine("Enter name of ticket submitter");
ticket.submitter = Console.ReadLine();
Console.WriteLine("Enter name of person assigned to ticket");
ticket.assigned = Console.ReadLine();
string input;
// do while loop to ask for all names of people watching ticket
do
{
Console.WriteLine("Enter Name of person(s) watching the ticket(Enter done to quit)");
input = Console.ReadLine();
// if any input is entered, add it to watching list
if (input != "done" && input.Length > 0)
{
ticket.watching.Add(input);
}
}while(input != "done");
// if no input entered, add no listed watchers
if (ticket.watching.Count == 0)
{
ticket.watching.Add("No listed watchers");
}
// adds ticket to task file
taskTicketFile.AddTicket(ticket);
}
// displays all bug tickets in file
else if (choice == "4")
{
foreach (Ticket.Bug t in bugTicketFile.Tickets)
{
Console.WriteLine(t.Display());
}
}
// displays all enhancement tickets in file
else if (choice == "5")
{
foreach (Ticket.Enhancement t in enhancementTicketFile.Tickets)
{
Console.WriteLine(t.Display());
}
}
// displays all task tickets in file
else if (choice == "6")
{
foreach (Ticket.Task t in taskTicketFile.Tickets)
{
Console.WriteLine(t.Display());
}
}
// Search through tickets of any type based on status, priority or submitter
else if (choice == "7")
{
// displays choices
Console.WriteLine("1) Search by Status of tickets");
Console.WriteLine("2) Search by Priority of tickets");
Console.WriteLine("3) Search by Submitter of tickets");
var option = Console.ReadLine();
if (option == "1")
{
Console.WriteLine("Enter status of ticket to search for");
var resp = Console.ReadLine();
// where operator to search through status of each ticket type
var taskTickets = taskTicketFile.Tickets.Where(t => t.status.Contains(resp, StringComparison.OrdinalIgnoreCase));
var enhanceTickets = enhancementTicketFile.Tickets.Where(e => e.status.Contains(resp, StringComparison.OrdinalIgnoreCase));
var bugTickets = bugTicketFile.Tickets.Where(b => b.status.Contains(resp, StringComparison.OrdinalIgnoreCase));
// changes console color to display selections that match
Console.ForegroundColor = ConsoleColor.Cyan;
// three foreach loops to loop through each list and display the tickets that match
foreach (Ticket.Task t in taskTickets)
{
Console.WriteLine($"This is a task ticket: {t.Display()}");
}
foreach (Ticket.Enhancement e in enhanceTickets)
{
Console.WriteLine($"This is a enhancement ticket: {e.Display()}");
}
foreach (Ticket.Bug b in bugTickets)
{
Console.WriteLine($"This is a bug ticket: {b.Display()}");
}
// changes console color back to white
Console.ForegroundColor = ConsoleColor.White;
// adds up all tickets with count aggregation method and displays number of results
Console.WriteLine($"There are {taskTickets.Count() + enhanceTickets.Count() + bugTickets.Count()} matching results\n\n");
}
else if (option == "2")
{
Console.WriteLine("Enter priority of ticket to search for");
var resp = Console.ReadLine();
// where operator to search through priority of each ticket type
var taskTickets = taskTicketFile.Tickets.Where(t => t.priority.Contains(resp, StringComparison.OrdinalIgnoreCase));
var enhanceTickets = enhancementTicketFile.Tickets.Where(e => e.priority.Contains(resp, StringComparison.OrdinalIgnoreCase));
var bugTickets = bugTicketFile.Tickets.Where(b => b.priority.Contains(resp, StringComparison.OrdinalIgnoreCase));
Console.ForegroundColor = ConsoleColor.Cyan;
// three foreach loops to loop through each list and display the tickets that match
foreach (Ticket.Task t in taskTickets)
{
Console.WriteLine($"This is a task ticket: {t.Display()}");
}
foreach (Ticket.Enhancement e in enhanceTickets)
{
Console.WriteLine($"This is a enhancement ticket: {e.Display()}");
}
foreach (Ticket.Bug b in bugTickets)
{
Console.WriteLine($"This is a bug ticket: {b.Display()}");
}
Console.ForegroundColor = ConsoleColor.White;
// adds up all tickets with count aggregation method and displays number of results
Console.WriteLine($"There are {taskTickets.Count() + enhanceTickets.Count() + bugTickets.Count()} matching results\n\n");
}
else if (option == "3")
{
Console.WriteLine("Enter status of ticket to search for");
var resp = Console.ReadLine();
// where operator to search through submitter of each ticket type
var taskTickets = taskTicketFile.Tickets.Where(t => t.submitter.Contains(resp, StringComparison.OrdinalIgnoreCase));
var enhanceTickets = enhancementTicketFile.Tickets.Where(e => e.submitter.Contains(resp, StringComparison.OrdinalIgnoreCase));
var bugTickets = bugTicketFile.Tickets.Where(b => b.submitter.Contains(resp, StringComparison.OrdinalIgnoreCase));
Console.ForegroundColor = ConsoleColor.Cyan;
// three foreach loops to loop through each list and display the tickets that match
foreach (Ticket.Task t in taskTickets)
{
Console.WriteLine($"This is a task ticket: {t.Display()}");
}
foreach (Ticket.Enhancement e in enhanceTickets)
{
Console.WriteLine($"This is a enhancement ticket: {e.Display()}");
}
foreach (Ticket.Bug b in bugTickets)
{
Console.WriteLine($"This is a bug ticket: {b.Display()}");
}
Console.ForegroundColor = ConsoleColor.White;
// adds up all tickets with count aggregation method and displays number of results
Console.WriteLine($"There are {taskTickets.Count() + enhanceTickets.Count() + bugTickets.Count()} matching results\n\n");
}
}
} while(choice == "1" || choice == "2" || choice == "3" || choice == "4" || choice == "5" || choice == "6" || choice == "7");
logger.Info("Program has ended");
}
