public static string Support_Tickets_Folder()
{
try
{
if (string.IsNullOrEmpty(_Support_Tickets_Folder))
{
if (MySQL_ITIS.openConnection() == false)
{
throw new Exception("MySQL Connection is not open!");
}
MySqlCommand cmd = new MySqlCommand("SELECT NEWENVIRONMENT.PATH FROM IT_WORKSTATIONS.NEWENVIRONMENT WHERE NEWENVIRONMENT.KEY LIKE 'Support_Tickets_Attachments_Folder';")
{
Connection = MySQL_ITIS.conn
};
MySqlDataReader rdr = cmd.ExecuteReader();
if (rdr.Read())
{
_Support_Tickets_Folder = rdr.GetString("path");
}
cmd.Dispose();
MySQL_ITIS.conn.Close();
MySQL_ITIS.conn.Dispose();
}
return(_Support_Tickets_Folder);
}
catch (Exception ex)
{
System.Windows.MessageBox.Show("Error : " + ex.Message, "CSF TICKETING", System.Windows.MessageBoxButton.OK, System.Windows.MessageBoxImage.Error);
return(null);
}
}
private static void Get_SupportTickets_Credential()
{
try
{
if (MySQL_ITIS.openConnection() == false)
{
throw new Exception("MySQL Connection is not open.");
}
MySqlCommand cmd = new MySqlCommand("SELECT * FROM it_workstations.network_shared_credentials where network_shared_credentials.key LIKE 'Support_Tickets';")
{
Connection = MySQL_ITIS.conn
};
MySqlDataReader rdr = cmd.ExecuteReader();
if (rdr.Read())
{
SupportTickets_Domain = rdr.GetString("Domain");
SupportTickets_UserName = rdr.GetString("Username");
SupportTickets_Password = rdr.GetString("Password");
}
cmd.Dispose();
MySQL_ITIS.conn.Close();
MySQL_ITIS.conn.Dispose();
}
catch (Exception ex)
{
System.Windows.MessageBox.Show("Error : " + ex.Message, "CSF TICKETING", System.Windows.MessageBoxButton.OK, System.Windows.MessageBoxImage.Error);
return;
}
}
public static bool isIT_Support()
{
try
{
bool _Result = false;
//if (!string.IsNullOrEmpty(_isIT_Support))
// return _isIT_Support.Equals("YES", StringComparison.OrdinalIgnoreCase) ? true : false;
if (MySQL_ITIS.openConnection() == false)
{
throw new Exception("MySQL Connection not open!");
}
MySqlCommand cmd = new MySql.Data.MySqlClient.MySqlCommand("SELECT count(*) as COUNT FROM IT_WORKSTATIONS.IT_USERS WHERE IT_USERS.NAME = @Param1;");
cmd.Parameters.AddWithValue("@Param1", Pub.MyDisplayName());
cmd.Connection = MySQL_ITIS.conn;
MySqlDataReader r = cmd.ExecuteReader();
if (r.Read())
{
_isIT_Support = r.GetInt16("COUNT") == 1 ? "YES" : "NO";
_Result = r.GetInt16("COUNT") == 1 ? true : false;
}
//cmd.Connection.Close();
//cmd.Connection.Dispose();
cmd.Dispose();
MySQL_ITIS.conn.Close();
MySQL_ITIS.conn.Dispose();
return(_Result);
}
catch (Exception ex)
{
System.Windows.MessageBox.Show("Error : " + ex.Message);
return(false);
}
}
