public void ShareNewTicketStream(Ticket ticket)
{
StreamRepository streamRepository = new StreamRepository();
Stream stream = new Stream();
stream.StreamType = "STATUS";
stream.StreamDetails = "Submitted Ticket #" + ticket.TicketId + ": " + ticket.TicketSubject;
stream.StreamCreatorUserId = UserHelpers.GetUserId(HttpContext.Current.User.Identity.Name);
stream.StreamCreatorFullName = UserHelpers.GetUserFullName(HttpContext.Current.User.Identity.Name);
stream.StreamCreatedTimeStamp = DateTime.UtcNow;
stream.StreamLastUpdatedTimeStamp = DateTime.UtcNow;
streamRepository.Add(stream);
streamRepository.Save();
}
//**********************************************************
// Ticket notifications
//**********************************************************
public void NewTicketEmail(Ticket ticket)
{
string applicationUrl = GetCustomApplicationUrl(true, true, true, "");
string ticketUrl = GetCustomApplicationUrl(true, true, true, "/Projects/Ticket/Details/" + ticket.TicketId);
string emailMsg = ReadTemplateFile("~/Content/Templates/NewTicket.htm");
emailMsg = emailMsg.Replace("{TicketId}", ticket.TicketId.ToString());
emailMsg = emailMsg.Replace("{TicketSubject}", ticket.TicketSubject);
emailMsg = emailMsg.Replace("{TicketDescription}", ticket.TicketDescription);
emailMsg = emailMsg.Replace("{FullName}", UserHelpers.GetUserFullName(ticket.TicketCreatorUserId));
emailMsg = emailMsg.Replace("{ApplicationUrl}", applicationUrl);
emailMsg = emailMsg.Replace("{TicketUrl}", ticketUrl);
MailMessage message = new MailMessage();
message.From = new MailAddress(NotificationEmailAddressFrom, "Make progress every day");
if (!string.IsNullOrEmpty(ticket.TicketOwnersEmailList))
{
// parse the list of email addresses in the TO field
string[] toEmailAddresses = ticket.TicketOwnersEmailList.Split(";".ToCharArray(), StringSplitOptions.RemoveEmptyEntries);
foreach (string emailAddress in toEmailAddresses)
{
message.To.Add(emailAddress);
}
}
if (!string.IsNullOrEmpty(ticket.TicketEmailNotificationList))
{
// parse the list of email address in the CC field
string[] ccEmailAddresses = ticket.TicketEmailNotificationList.Split(";".ToCharArray(), StringSplitOptions.RemoveEmptyEntries);
foreach (string ccEmailAddress in ccEmailAddresses)
{
message.CC.Add(ccEmailAddress);
}
}
message.Subject = "#" + ticket.TicketId + " - " + ticket.TicketSubject;
message.Body = emailMsg;
message.BodyEncoding = Encoding.UTF8;
message.IsBodyHtml = true;
SendEmail(message);
}
