protected void SendKBArticle_Click(object sender, EventArgs e)
{
var from = ServiceContext.GetSiteSettingValueByName(Website, "smtp/from");
var mail = new MailMessage
{
From = new MailAddress(from),
Subject = Article.Title,
Body = ArticleContent.Replace("style=\"", "style=\"line-height: normal;").Replace("style='", "style='line-height: normal;"),
IsBodyHtml = true
};
mail.To.Add(toEmailAddresses.Text);
var smtpServer = ServiceContext.GetSiteSettingValueByName(Website, "smtp/server");
var smtpUserName = ServiceContext.GetSiteSettingValueByName(Website, "smtp/userName");
var smtpPassword = ServiceContext.GetSiteSettingValueByName(Website, "smtp/password");
var smtp = new SmtpClient(smtpServer)
{
Credentials = new NetworkCredential(smtpUserName, smtpPassword)
};
smtp.Send(mail);
var noteSubject = "Note created on " + DateTime.Now + " by " + Contact.FullName;
var contact = XrmContext.MergeClone(Contact);
XrmContext.AddNoteAndSave(contact, noteSubject, "Knowledge Base Article titled: " + Article.Title + ", was emailed to " + toEmailAddresses.Text + " on " + DateTime.Now);
toEmailAddresses.Text = "";
EmailSentMessage.Text = "Your email has been sent.";
}
protected void UpdateButton_Click(object sender, EventArgs e)
{
if (Case == null)
{
throw new NullReferenceException("Case must not be null. Update failed.");
}
Case.Adx_ModifiedByUsername = Contact.FullName;
Case.Adx_ModifiedByIPAddress = Request.UserHostAddress;
XrmContext.Attach(Case);
XrmContext.UpdateObject(Case);
XrmContext.SaveChanges();
XrmContext.Detach(Case);
var contactName = Contact.FullName;
var noteSubject = "Note created on " + DateTime.Now + " by " + contactName;
if (!string.IsNullOrEmpty(NewNote.Text) || (Attachment.PostedFile != null && Attachment.PostedFile.ContentLength > 0))
{
XrmContext.AddNoteAndSave(Case, noteSubject, "*WEB* " + NewNote.Text, Attachment.PostedFile);
}
if (System.Web.SiteMap.CurrentNode == null)
{
return;
}
Response.Redirect(Request.RawUrl);
}
protected void CreateButton_Click(object sender, EventArgs e)
{
var access = ServiceContext.GetCaseAccessByContact(Contact) as Adx_caseaccess;
if (access == null || !access.Adx_Create.GetValueOrDefault())
{
return; // no permission to create a case
}
PriorityCode.SelectedValue = PriorityCode.Items.FindByText(ServiceContext.GetSiteSettingValueByName(Website, "case/prioritycode")).Value;
var subject = XrmContext.SubjectSet.First(s => s.Title == ServiceContext.GetSiteSettingValueByName(Website, "case/subject"));
var incident = new Incident
{
Title = TitleTextBox.Text,
PriorityCode = int.Parse(PriorityCode.SelectedValue),
CaseTypeCode = int.Parse(CaseType.SelectedValue),
SubjectId = subject.ToEntityReference(),
CustomerId = Contact.ToEntityReference(),
Adx_CreatedByUsername = Contact.FullName,
Adx_CreatedByIPAddress = Request.UserHostAddress,
};
XrmContext.AddObject(incident);
XrmContext.SaveChanges();
var noteSubject = "Note created on " + DateTime.Now + " by " + Contact.FullName;
XrmContext.AddNoteAndSave(incident, noteSubject, WebAnnotationPrefix + " " + Description.Text, Attachment.PostedFile);
var page = ServiceContext.GetPageBySiteMarkerName(Website, "Cases");
Response.Redirect(ServiceContext.GetUrl(page));
}
