// This method gets called by the runtime. Use this method to configure the HTTP request pipeline.
public void Configure(IApplicationBuilder app, IHostingEnvironment env)
{
DayOfWeek[] days =
Configuration.GetValue <string>("Days", "1, 2, 3, 4, 5, 6").Split(new char[] { ',' }, StringSplitOptions.RemoveEmptyEntries).Select(x => (DayOfWeek)int.Parse(x)).ToArray();
//new DayOfWeek[] { DayOfWeek.Monday, DayOfWeek.Tuesday, DayOfWeek.Wednesday, DayOfWeek.Thursday, DayOfWeek.Friday };
double startHour = Configuration.GetValue <double>("StartHour", 9);
double endHour = Configuration.GetValue <double>("EndHour", 18);
string[] phoneNumbers = Configuration.GetValue <string>("PhoneNumbers", "").Split(new char[] { ',' }, StringSplitOptions.RemoveEmptyEntries);
app.Run(async(context) =>
{
VoiceResponse response = new VoiceResponse();
TimeZoneInfo centralZone = TimeZoneInfo.FindSystemTimeZoneById("Central Standard Time");
DateTime currentCentralTime = TimeZoneInfo.ConvertTimeFromUtc(DateTime.UtcNow, centralZone);
if ((days.Contains(currentCentralTime.DayOfWeek)) && (currentCentralTime > currentCentralTime.Date.AddHours(startHour)) && (currentCentralTime < currentCentralTime.Date.AddHours(endHour)))
{
response.Play(null, null, "ww9ww9ww9");
response.Hangup();
}
else if (phoneNumbers.Any())
{
phoneNumbers.ToList().ForEach(x => { response.Dial(x); });
}
else
{
response.Say("Access Denied");
}
context.Response.ContentType = "text/xml";
await context.Response.WriteAsync(response.ToString());
});
}
private async Task <VoiceResponse> TwiMlHangUp()
{
_logger.LogDebug("Hang up the phone");
await _hubContext.Clients.All.SendAsync("SendShortAction", "Hang up");
var hangUpVoices = new List <string>();
foreach (var endingCat in _voiceConfig.Ending)
{
if (_voiceConfig.Mapping.ContainsKey(endingCat))
{
hangUpVoices.AddRange(_voiceConfig.Mapping[endingCat]);
}
}
if (hangUpVoices.Count == 0)
{
throw new InvalidConfigException("No ending voice configured");
}
var idx = new Random().Next(hangUpVoices.Count);
var response = new VoiceResponse();
response.Play(GetVoiceUrl(hangUpVoices[idx]));
response.Hangup();
return(response);
}
public VoiceResponse Inbound(Tuple <Agent, bool> agentTuple)
{
var agent = agentTuple?.Item1;
var anyOnline = agentTuple != null ? agentTuple.Item2 : false;
var response = new VoiceResponse();
if (settings.WorkingHours != null && settings.WorkingHours.Enabled)
{
var now = TenantUtil.DateTimeFromUtc(DateTime.UtcNow);
if (!(settings.WorkingHours.From <= now.TimeOfDay && settings.WorkingHours.To >= now.TimeOfDay))
{
return(AddVoiceMail(response));
}
}
if (anyOnline)
{
if (!string.IsNullOrEmpty(settings.GreetingAudio))
{
response.Play(Uri.EscapeUriString(settings.GreetingAudio));
}
response.Enqueue(settings.Queue.Name, GetEcho("Enqueue", agent != null), "POST",
GetEcho("Wait", agent != null), "POST");
}
return(AddVoiceMail(response));
}
static void Main()
{
var response = new VoiceResponse();
response.Play("", digits: "wwww3");
Console.WriteLine(response.ToString());;
}
public ActionResult Play(string recordingUrl)
{
var response = new VoiceResponse();
response.Play(new Uri(recordingUrl));
return(TwiML(response));
}
static void Main()
{
var response = new VoiceResponse();
response.Play(new Uri("https://api.twilio.com/cowbell.mp3"));
Console.WriteLine(response.ToString());;
}
// /Voice
public ActionResult Index()
{
var response = new VoiceResponse();
response.Say("Hello. It's me.");
response.Play("http://howtodocs.s3.amazonaws.com/ahoyhoy.mp3");
return(Content(response.ToString(), "text/xml"));
}
static void Main()
{
var response = new VoiceResponse();
response.Play("https://api.twilio.com/cowbell.mp3", loop: 10);
System.Console.WriteLine(response.ToString());
}
static void Main()
{
var response = new VoiceResponse();
response
.Play("http://com.twilio.sounds.music.s3.amazonaws.com/MARKOVICHAMP-Borghestral.mp3");
System.Console.WriteLine(response.ToString());
}
static void Main()
{
var response = new VoiceResponse();
response.Say("Hello World");
response.Play("https://api.twilio.com/Cowbell.mp3");
System.Console.WriteLine(response.ToString());
}
// /Voice/HandleRecord
public ActionResult HandleRecord()
{
var response = new VoiceResponse();
response.Say("Listen to your recorded message.");
response.Play(Request.Form["RecordingUrl"]);
response.Say("Goodbye.");
return(Content(response.ToString(), "text/xml"));
}
public string CreateGateResponse()
{
for (var i = 0; i < _config.Value.IterationCount; i++)
{
_response.Play(new Uri(_config.Value.DtmfToneUrl));
_response.Pause(_config.Value.PauseLength);
}
return(_response.ToString());
}
public IActionResult PlayAll()
{
var allVoices = _voiceConfig.Mapping.Values.Aggregate((a, b) => a.Concat(b).ToList()).ToList();
var response = new VoiceResponse();
allVoices.ForEach(s => response.Play(GetVoiceUrl(s)));
return(TwiML(response));
}
public ActionResult Index(string fromCity)
{
// Get information about the incoming call, like the city associated
// with the phone number (if Twilio can discover it)
var city = fromCity;
var response = new VoiceResponse();
response.Say($"Never gonna give you up {city}", voice: "alice");
response.Play("https://demo.twilio.com/docs/classic.mp3");
return Content(response.ToString(), "text/xml")
}
public ActionResult Index(BodyData bodyData)
{
string recordingUrl = bodyData.RecordingUrl;
Console.WriteLine(recordingUrl);
var response = new VoiceResponse();
response.Say("Thanks for howling... take a listen to what you howled.");
response.Play(new Uri(recordingUrl));
response.Say("Goodbye.");
return(TwiML(response));
}
public void TestPlay()
{
var vr = new VoiceResponse();
vr.Play("www.twilio.com", loop: 2, digits: "5w");
Assert.AreEqual(
vr.ToString(),
"<?xml version=\"1.0\" encoding=\"utf-8\"?>" + Environment.NewLine +
"<Response>" + Environment.NewLine +
" <Play loop=\"2\" digits=\"5w\">www.twilio.com</Play>" + Environment.NewLine +
"</Response>"
);
}
// /Voice
public ActionResult Index()
{
var gather = new Gather(numDigits: 1, action: "/Voice/HandleGather");
gather.Say("To speak to a real person, press 1.\n" +
"Press 2 to record a message for a Twilio educator.\n" +
"Press any other key to start over.");
var response = new VoiceResponse();
response.Say("Hello. It's me.", voice: "alice", language: "en-GB");
response.Play("http://howtodocs.s3.amazonaws.com/ahoyhoy.mp3");
response.Gather(gather);
return(Content(response.ToString(), "text/xml"));
}
static void Main(string[] args)
{
/*
* // num_input and name_input imported from web
* int amnt_of_nums = name_input.Count(f => f == ',');
* List<string> names = new List<string>();
* List<string> phone_nums = new List<string>();
* int j, k = 0;
* string current_string = "";
* for(int i = 0; i < amnt_of_nums; i++)
* {
* while(num_input[j] != ',')
* {
* current_string += num_input[j];
* j += 1;
* }
* phone_nums.Add(current_string);
* current_string = "";
* while(name_input[k] != ',')
* {
* current_string += num_input[k];
* k += 1;
* }
* names.Add(current_string);
*
* }
*/
const string accountSid = "AC47dca6777f98063b5a02357d7e609550";
const string authToken = "ec250cbca2521808ec9dbb8355f52b12";
TwilioClient.Init(accountSid, authToken);
var to = new PhoneNumber("+13146606488");
var from = new PhoneNumber("+12055574602");
var call = CallResource.Create(to, from, url: new Uri("https://handler.twilio.com/twiml/EH092d0a51e18e85a126f9858221955e9e"));
var response = new VoiceResponse();
response.Play(digits: "wwww3");
Console.WriteLine(response.ToString());
Console.WriteLine(call.Sid);
}
private VoiceResponse GatherPlayResponse(string voice)
{
_logger.LogDebug($"Play interactive voice response {voice}");
var response = new VoiceResponse();
response.Play(GetVoiceUrl(voice));
response.Gather(language: Gather.LanguageEnum.CmnHansCn,
action: new Uri("/voice/gatherresult", UriKind.Relative),
input: new List <Gather.InputEnum>()
{
Gather.InputEnum.Speech
},
speechTimeout: "auto"
);
response.Redirect(new Uri("/voice/gatherresult"));
return(response);
}
private async Task <VoiceResponse> TwiMlTransfer()
{
_logger.LogDebug("Transferring call");
await _hubContext.Clients.All.SendAsync("SendShortAction", "Transfer the call to human");
if (!_voiceConfig.Mapping.ContainsKey("None"))
{
throw new InvalidConfigException("Transfer voices not found in config");
}
var voices = _voiceConfig.Mapping["None"];
var idx = new Random().Next(voices.Count);
var response = new VoiceResponse();
response.Play(GetVoiceUrl(voices[idx]));
response.Dial(_voiceConfig.TransferTo);
return(response);
}
public void TestElementWithChildren()
{
var elem = new VoiceResponse();
elem.Dial(
"number",
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
1,
true,
1,
"caller_id",
Dial.RecordEnum.DoNotRecord,
Dial.TrimEnum.TrimSilence,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
Promoter.ListOfOne(Dial.RecordingEventEnum.InProgress),
true,
Dial.RingToneEnum.At
);
elem.Echo();
elem.Enqueue(
"name",
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
"workflow_sid"
);
elem.Gather(
Gather.InputEnum.Dtmf,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
1,
"speech_timeout",
1,
true,
"finish_on_key",
1,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
Gather.LanguageEnum.AfZa,
"hints",
true
);
elem.Hangup();
elem.Leave();
elem.Pause(1);
elem.Play(new Uri("https://example.com"), 1, "digits");
elem.Queue(
"name",
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
"reservation_sid",
"post_work_activity_sid"
);
elem.Record(
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
1,
"finish_on_key",
1,
true,
Record.TrimEnum.TrimSilence,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
true,
new Uri("https://example.com")
);
elem.Redirect(new Uri("https://example.com"), Twilio.Http.HttpMethod.Get);
elem.Reject(Reject.ReasonEnum.Rejected);
elem.Say("message", Say.VoiceEnum.Man, 1, Say.LanguageEnum.DaDk);
elem.Sms(
"message",
new Twilio.Types.PhoneNumber("+15558675310"),
new Twilio.Types.PhoneNumber("+15017122661"),
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
new Uri("https://example.com")
);
Assert.AreEqual(
"<?xml version=\"1.0\" encoding=\"utf-8\"?>" + Environment.NewLine +
"<Response>" + Environment.NewLine +
" <Dial action=\"https://example.com\" method=\"GET\" timeout=\"1\" hangupOnStar=\"true\" timeLimit=\"1\" callerId=\"caller_id\" record=\"do-not-record\" trim=\"trim-silence\" recordingStatusCallback=\"https://example.com\" recordingStatusCallbackMethod=\"GET\" recordingStatusCallbackEvent=\"in-progress\" answerOnBridge=\"true\" ringTone=\"at\">number</Dial>" + Environment.NewLine +
" <Echo></Echo>" + Environment.NewLine +
" <Enqueue action=\"https://example.com\" method=\"GET\" waitUrl=\"https://example.com\" waitUrlMethod=\"GET\" workflowSid=\"workflow_sid\">name</Enqueue>" + Environment.NewLine +
" <Gather input=\"dtmf\" action=\"https://example.com\" method=\"GET\" timeout=\"1\" speechTimeout=\"speech_timeout\" maxSpeechTime=\"1\" profanityFilter=\"true\" finishOnKey=\"finish_on_key\" numDigits=\"1\" partialResultCallback=\"https://example.com\" partialResultCallbackMethod=\"GET\" language=\"af-ZA\" hints=\"hints\" bargeIn=\"true\"></Gather>" + Environment.NewLine +
" <Hangup></Hangup>" + Environment.NewLine +
" <Leave></Leave>" + Environment.NewLine +
" <Pause length=\"1\"></Pause>" + Environment.NewLine +
" <Play loop=\"1\" digits=\"digits\">https://example.com</Play>" + Environment.NewLine +
" <Queue url=\"https://example.com\" method=\"GET\" reservationSid=\"reservation_sid\" postWorkActivitySid=\"post_work_activity_sid\">name</Queue>" + Environment.NewLine +
" <Record action=\"https://example.com\" method=\"GET\" timeout=\"1\" finishOnKey=\"finish_on_key\" maxLength=\"1\" playBeep=\"true\" trim=\"trim-silence\" recordingStatusCallback=\"https://example.com\" recordingStatusCallbackMethod=\"GET\" transcribe=\"true\" transcribeCallback=\"https://example.com\"></Record>" + Environment.NewLine +
" <Redirect method=\"GET\">https://example.com</Redirect>" + Environment.NewLine +
" <Reject reason=\"rejected\"></Reject>" + Environment.NewLine +
" <Say voice=\"man\" loop=\"1\" language=\"da-DK\">message</Say>" + Environment.NewLine +
" <Sms to=\"+15558675310\" from=\"+15017122661\" action=\"https://example.com\" method=\"GET\" statusCallback=\"https://example.com\">message</Sms>" + Environment.NewLine +
"</Response>",
elem.ToString()
);
}
public void TestElementWithChildren()
{
var elem = new VoiceResponse();
elem.Connect(new Uri("https://example.com"), Twilio.Http.HttpMethod.Get);
elem.Dial(
"number",
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
1,
true,
1,
"caller_id",
Dial.RecordEnum.DoNotRecord,
Dial.TrimEnum.TrimSilence,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
Promoter.ListOfOne(Dial.RecordingEventEnum.InProgress),
true,
Dial.RingToneEnum.At
);
elem.Echo();
elem.Enqueue(
"name",
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
"workflow_sid"
);
elem.Gather(
Promoter.ListOfOne(Gather.InputEnum.Dtmf),
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
1,
"speech_timeout",
1,
true,
"finish_on_key",
1,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
Gather.LanguageEnum.AfZa,
"hints",
true,
true,
true,
Gather.SpeechModelEnum.Default,
true
);
elem.Hangup();
elem.Leave();
elem.Pause(1);
elem.Play(new Uri("https://example.com"), 1, "digits");
elem.Queue(
"name",
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
"reservation_sid",
"post_work_activity_sid"
);
elem.Record(
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
1,
"finish_on_key",
1,
true,
Record.TrimEnum.TrimSilence,
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
Promoter.ListOfOne(Record.RecordingEventEnum.InProgress),
true,
new Uri("https://example.com")
);
elem.Redirect(new Uri("https://example.com"), Twilio.Http.HttpMethod.Get);
elem.Reject(Reject.ReasonEnum.Rejected);
elem.Say("message", Say.VoiceEnum.Man, 1, Say.LanguageEnum.Arb);
elem.Sms(
"message",
new Twilio.Types.PhoneNumber("+15558675310"),
new Twilio.Types.PhoneNumber("+15017122661"),
new Uri("https://example.com"),
Twilio.Http.HttpMethod.Get,
new Uri("https://example.com")
);
elem.Pay(
Pay.InputEnum.Dtmf,
new Uri("https://example.com"),
Pay.BankAccountTypeEnum.ConsumerChecking,
new Uri("https://example.com"),
Pay.StatusCallbackMethodEnum.Get,
1,
1,
true,
"postal_code",
1,
"payment_connector",
Pay.PaymentMethodEnum.AchDebit,
Pay.TokenTypeEnum.OneTime,
"charge_amount",
"currency",
"description",
Promoter.ListOfOne(Pay.ValidCardTypesEnum.Visa),
Pay.LanguageEnum.DeDe
);
elem.Prompt(
Prompt.ForEnum.PaymentCardNumber,
Promoter.ListOfOne(Prompt.ErrorTypeEnum.Timeout),
Promoter.ListOfOne(Prompt.CardTypeEnum.Visa),
Promoter.ListOfOne(1)
);
elem.Start(new Uri("https://example.com"), Twilio.Http.HttpMethod.Get);
elem.Stop();
elem.Refer(new Uri("https://example.com"), Twilio.Http.HttpMethod.Get);
Assert.AreEqual(
"<?xml version=\"1.0\" encoding=\"utf-8\"?>" + Environment.NewLine +
"<Response>" + Environment.NewLine +
" <Connect action=\"https://example.com\" method=\"GET\"></Connect>" + Environment.NewLine +
" <Dial action=\"https://example.com\" method=\"GET\" timeout=\"1\" hangupOnStar=\"true\" timeLimit=\"1\" callerId=\"caller_id\" record=\"do-not-record\" trim=\"trim-silence\" recordingStatusCallback=\"https://example.com\" recordingStatusCallbackMethod=\"GET\" recordingStatusCallbackEvent=\"in-progress\" answerOnBridge=\"true\" ringTone=\"at\">number</Dial>" + Environment.NewLine +
" <Echo></Echo>" + Environment.NewLine +
" <Enqueue action=\"https://example.com\" method=\"GET\" waitUrl=\"https://example.com\" waitUrlMethod=\"GET\" workflowSid=\"workflow_sid\">name</Enqueue>" + Environment.NewLine +
" <Gather input=\"dtmf\" action=\"https://example.com\" method=\"GET\" timeout=\"1\" speechTimeout=\"speech_timeout\" maxSpeechTime=\"1\" profanityFilter=\"true\" finishOnKey=\"finish_on_key\" numDigits=\"1\" partialResultCallback=\"https://example.com\" partialResultCallbackMethod=\"GET\" language=\"af-ZA\" hints=\"hints\" bargeIn=\"true\" debug=\"true\" actionOnEmptyResult=\"true\" speechModel=\"default\" enhanced=\"true\"></Gather>" + Environment.NewLine +
" <Hangup></Hangup>" + Environment.NewLine +
" <Leave></Leave>" + Environment.NewLine +
" <Pause length=\"1\"></Pause>" + Environment.NewLine +
" <Play loop=\"1\" digits=\"digits\">https://example.com</Play>" + Environment.NewLine +
" <Queue url=\"https://example.com\" method=\"GET\" reservationSid=\"reservation_sid\" postWorkActivitySid=\"post_work_activity_sid\">name</Queue>" + Environment.NewLine +
" <Record action=\"https://example.com\" method=\"GET\" timeout=\"1\" finishOnKey=\"finish_on_key\" maxLength=\"1\" playBeep=\"true\" trim=\"trim-silence\" recordingStatusCallback=\"https://example.com\" recordingStatusCallbackMethod=\"GET\" recordingStatusCallbackEvent=\"in-progress\" transcribe=\"true\" transcribeCallback=\"https://example.com\"></Record>" + Environment.NewLine +
" <Redirect method=\"GET\">https://example.com</Redirect>" + Environment.NewLine +
" <Reject reason=\"rejected\"></Reject>" + Environment.NewLine +
" <Say voice=\"man\" loop=\"1\" language=\"arb\">message</Say>" + Environment.NewLine +
" <Sms to=\"+15558675310\" from=\"+15017122661\" action=\"https://example.com\" method=\"GET\" statusCallback=\"https://example.com\">message</Sms>" + Environment.NewLine +
" <Pay input=\"dtmf\" action=\"https://example.com\" bankAccountType=\"consumer-checking\" statusCallback=\"https://example.com\" statusCallbackMethod=\"GET\" timeout=\"1\" maxAttempts=\"1\" securityCode=\"true\" postalCode=\"postal_code\" minPostalCodeLength=\"1\" paymentConnector=\"payment_connector\" paymentMethod=\"ach-debit\" tokenType=\"one-time\" chargeAmount=\"charge_amount\" currency=\"currency\" description=\"description\" validCardTypes=\"visa\" language=\"de-DE\"></Pay>" + Environment.NewLine +
" <Prompt for=\"payment-card-number\" errorType=\"timeout\" cardType=\"visa\" attempt=\"1\"></Prompt>" + Environment.NewLine +
" <Start action=\"https://example.com\" method=\"GET\"></Start>" + Environment.NewLine +
" <Stop></Stop>" + Environment.NewLine +
" <Refer action=\"https://example.com\" method=\"GET\"></Refer>" + Environment.NewLine +
"</Response>",
elem.ToString()
);
}
private async System.Threading.Tasks.Task HandleIncomingBotMessagesAsync(IList <Activity> botReplies, string callSid)
{
var voiceResponse = new VoiceResponse();
var says = new StringBuilder();
var forwardingNumber = string.Empty;
var forward = false;
var error = false;
var errorMessage = string.Empty;
foreach (var activity in botReplies)
{
var languagesManager = new LanguagesManager();
var localeCulture = languagesManager.CheckAndReturnAppropriateCulture(activity.Locale);
CultureInfo.CurrentCulture = new CultureInfo(localeCulture);
//Using TTS to repond to the caller
var ttsResponse = await System.Threading.Tasks.Task.Run(() =>
_textToSpeech.TransformTextToSpeechAsync(activity.Text, CultureInfo.CurrentCulture.Name));
var wavGuid = Guid.NewGuid();
var pathToAudioDirectory = _hostingEnvironment.WebRootPath + "/audio";
var pathCombined = Path.Combine(pathToAudioDirectory, $"{ wavGuid }.wav");
var formatConverter = new FormatConvertor();
await formatConverter.TurnAudioStreamToFile(ttsResponse, pathCombined);
voiceResponse.Play(new Uri($"{_directlineConfig.Host}audio/{wavGuid}.wav"));
if (activity.Entities != null)
{
foreach (var entity in activity.Entities)
{
forward = entity.Properties.TryGetValue("forward", out var numberJToken);
forwardingNumber = forward ? numberJToken.ToString() : string.Empty;
error = entity.Properties.TryGetValue("error", out var errorMessageJToken);
if (error)
{
break;
}
}
}
}
if (error)
{
voiceResponse.Hangup();
}
else if (forward)
{
voiceResponse.Dial(number: forwardingNumber);
}
else
{
voiceResponse.Gather(
input: new List <Gather.InputEnum> {
Gather.InputEnum.Speech
},
language: CultureInfo.CurrentCulture.Name,
action: new Uri($"{_directlineConfig.Host}api/voice/send"),
method: HttpMethod.Get,
speechTimeout: "auto",
hints: _hints
);
}
var xmlFileName = Guid.NewGuid();
var pathToXMLDirectory = _hostingEnvironment.WebRootPath + "/xml";
System.IO.File.WriteAllText($"{pathToXMLDirectory}/{xmlFileName}.xml", voiceResponse.ToString());
CallResource.Update(
method: HttpMethod.Get,
url: new Uri($"{_directlineConfig.Host}xml/{xmlFileName}.xml"),
pathSid: callSid
);
}
public async Task <ActionResult> VoiceCall(string userId, int callId)
{
var response = new VoiceResponse();
var call = await _callsService.GetCallByIdAsync(callId);
call = await _callsService.PopulateCallData(call, true, true, true, true, true, true, true);
if (call == null)
{
response.Say("This call has been closed. Goodbye.").Hangup();
//return Request.CreateResponse(HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter());
return(Ok(new StringContent(response.ToString(), Encoding.UTF8, "application/xml")));
}
if (call.State == (int)CallStates.Cancelled || call.State == (int)CallStates.Closed || call.IsDeleted)
{
response.Say(string.Format("This call, Id {0} has been closed. Goodbye.", call.Number)).Hangup();
//return Request.CreateResponse(HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter());
return(Ok(new StringContent(response.ToString(), Encoding.UTF8, "application/xml")));
}
var stations = await _departmentGroupsService.GetAllStationGroupsForDepartmentAsync(call.DepartmentId);
if (call.Attachments != null &&
call.Attachments.Count(x => x.CallAttachmentType == (int)CallAttachmentTypes.DispatchAudio) > 0)
{
var audio = call.Attachments.FirstOrDefault(x =>
x.CallAttachmentType == (int)CallAttachmentTypes.DispatchAudio);
if (audio != null)
{
var url = await _callsService.GetShortenedAudioUrlAsync(call.CallId, audio.CallAttachmentId);
Play playResponse = new Play();
playResponse.Url = new Uri(url);
Gather gatherResponse1 = new Gather();
gatherResponse1.NumDigits = 1;
gatherResponse1.Timeout = 10;
gatherResponse1.Method = "GET";
gatherResponse1.Action = new Uri(string.Format("{0}/Twilio/VoiceCallAction/{1}/{2}", Config.SystemBehaviorConfig.ResgridApiBaseUrl, userId, callId));
StringBuilder sb1 = new StringBuilder();
sb1.Append("Press 0 to repeat, Press 1 to respond to the scene");
for (int i = 0; i < stations.Count; i++)
{
if (i >= 8)
{
break;
}
sb1.Append(string.Format(", press {0} to respond to {1}", i + 2, stations[i].Name));
}
response.Play(playResponse).Say(sb1.ToString()).Gather(gatherResponse1).Pause(10).Hangup();
return(new ContentResult
{
Content = response.ToString(),
ContentType = "application/xml",
StatusCode = 200
});
}
}
string address = call.Address;
if (String.IsNullOrWhiteSpace(address) && !string.IsNullOrWhiteSpace(call.GeoLocationData))
{
try
{
string[] points = call.GeoLocationData.Split(char.Parse(","));
if (points != null && points.Length == 2)
{
address = await _geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1]));
}
}
catch { }
}
if (String.IsNullOrWhiteSpace(address) && !String.IsNullOrWhiteSpace(call.Address))
{
address = call.Address;
}
StringBuilder sb = new StringBuilder();
if (!String.IsNullOrWhiteSpace(address))
{
sb.Append(string.Format("{0}, Priority {1} Address {2} Nature {3}", call.Name, call.GetPriorityText(), call.Address, call.NatureOfCall));
}
else
{
sb.Append(string.Format("{0}, Priority {1} Nature {2}", call.Name, call.GetPriorityText(), call.NatureOfCall));
}
sb.Append(", Press 0 to repeat, Press 1 to respond to the scene");
for (int i = 0; i < stations.Count; i++)
{
if (i >= 8)
{
break;
}
sb.Append(string.Format(", press {0} to respond to {1}", i + 2, stations[i].Name));
}
Gather gatherResponse = new Gather();
gatherResponse.NumDigits = 1;
gatherResponse.Timeout = 10;
gatherResponse.Method = "GET";
gatherResponse.Action = new Uri(string.Format("{0}/Twilio/VoiceCallAction/{1}/{2}", Config.SystemBehaviorConfig.ResgridApiBaseUrl, userId, callId));
response.Gather(gatherResponse).Say(sb.ToString()).Pause(10).Hangup();
return(new ContentResult
{
Content = response.ToString(),
ContentType = "application/xml",
StatusCode = 200
});
}
private VoiceResponse AddVoiceMail(VoiceResponse response)
{
return(string.IsNullOrEmpty(settings.VoiceMail)
? response.Say("")
: response.Play(Uri.EscapeUriString(settings.VoiceMail)).Record(method: "POST", action: GetEcho("voiceMail"), maxLength: 30));
}