public ActionResult UpdateTicket(AdmIssueViewModel model, int id)
{
string result = _ticketAdapter.UpdateTicket(model, id);
if (result == "ok")
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, id);
}
else
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, result, id);
}
return(RedirectToAction("UpdateTicket", new { id = id }));
}
public ActionResult AddTicket(CreateIssueViewModel model)
{
string result = _ticketAdapter.AddTicket(model, User.Identity.GetUserId(), User.Identity.GetUserName());
if (result.Contains("error"))
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.New, result);
}
else
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.New, int.Parse(result));
}
return(RedirectToAction("ViewTickets"));
}
public ActionResult EditTicket(UpdateTicket model)
{
string result = _ticketAdapter.EditTicket(model, User.Identity.GetUserId(), User.Identity.GetUserName());
if (result.Contains("error"))
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, result);
}
else
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, model.IssueId);
}
return(RedirectToAction("ViewTickets"));
}
// This is used to update/add technician, the only differenct is that if it is a create, the userName will be null
public ActionResult AddUpdateTech(AdmUserViewModel model, string userId)
{
string result = _ticketAdapter.AddUpdateUser(model, userId);
if (result == "NewOk")
{
TimeLineHelper.UserOperations(model.FirstName + model.LastName, User.Identity.Name, TimeLineHelper.Operations.Edit);
}
else if (result == "EditOk")
{
TimeLineHelper.UserOperations(model.FirstName + model.LastName, User.Identity.Name, TimeLineHelper.Operations.New);
}
else
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, result);
}
return(RedirectToAction("Users", new { role = model.Role }));
}
// Need to 1. Remove resolution, 2. Remove assignments, 3. Remove Ticket
public ActionResult DeleteTicket(int id, string userId)
{
string result = _ticketAdapter.DeleteTicket(id, userId);
if (result == "ok")
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.Delete, id);
}
else
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Delete, result, id);
}
// Came from ticket list return
if (userId == "none")
{
return(RedirectToAction("Tickets"));
}
else // came from userpage return there
{
return(RedirectToAction("Technician", new { userId = userId }));
}
}
public ActionResult DeleteTech(string userId)
{
string userRole = _ticketAdapter.GetUserRole(userId);
string result = _ticketAdapter.DeleteUser(userId);
if (result == "ok")
{
TimeLineHelper.UserOperations(userId, User.Identity.Name, TimeLineHelper.Operations.Delete);
}
else
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, result);
}
if (userRole != null)
{
return(RedirectToAction("Users", new { role = userRole }));
}
else
{
return(RedirectToAction("Users", new { role = "All" }));
}
}