public bool AddComments(string userId, int ticketId, string commentText)
        {
            if (UserAndRolesRepository.CheckIfUserIsInRole(userId, "submitter"))
            {
                var result = TicketRepository.AddComment(userId, ticketId, commentText);

                if (result)
                {
                    return(true);
                }
                else
                {
                    return(false);
                }
            }
            else
            {
                return(false);
            }
        }