public static string GetTicketGridViewItem(RestCommand command, int ticketID)
{
TicketGridViewItem ticketGridViewItem = TicketGridView.GetTicketGridViewItem(command.LoginUser, ticketID);
if (ticketGridViewItem.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(ticketGridViewItem.GetXml("TicketGridViewItem", true));
}
protected void Page_Load(object sender, EventArgs e)
{
if (Request["TicketNumber"] != null)
{
try
{
int ticketNumber = int.Parse(Request["TicketNumber"]);
Tickets tickets = new Tickets(UserSession.LoginUser);
tickets.LoadByTicketNumber(UserSession.LoginUser.OrganizationID, ticketNumber);
if (tickets.IsEmpty)
{
RedirectBadRequest();
return;
}
_ticketID = tickets[0].TicketID;
}
catch (Exception)
{
RedirectBadRequest();
return;
}
}
else
{
try
{
_ticketID = int.Parse(Request["ticketid"]);
}
catch
{
RedirectBadRequest();
return;
}
}
if (!IsPostBack)
{
TicketGridViewItem ticket = TicketGridView.GetTicketGridViewItem(UserSession.LoginUser, _ticketID);
if (ticket == null)
{
RedirectBadRequest();
return;
}
WriteProperties(ticket);
WriteCustomers(ticket);
WriteActions(ticket);
}
}