public void GetTicketTimeTrack()
{
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(new int[] { 1, 2 });
Assert.IsNotNull(tickets, "No tickets were returned");
Assert.IsNotEmpty(tickets, "No tickets were returned");
TicketTimeTrackCollection ticketTimeTracks = null;
foreach (Ticket t in tickets)
{
ticketTimeTracks = TestSetup.KayakoApiService.Tickets.GetTicketTimeTracks(t.Id);
if (ticketTimeTracks.Count > 0)
{
break;
}
}
Assert.IsNotNull(ticketTimeTracks, "No ticket time tracks were returned");
Assert.IsNotEmpty(ticketTimeTracks, "No ticket time tracks were returned");
TicketTimeTrack randomTicketTimeTrackToGet = ticketTimeTracks[new Random().Next(ticketTimeTracks.Count)];
Trace.WriteLine("GetTicketType using ticket time tracks id: " + randomTicketTimeTrackToGet.Id);
TicketTimeTrack ticketTimeTrack = TestSetup.KayakoApiService.Tickets.GetTicketTimeTrack(randomTicketTimeTrackToGet.TicketId, randomTicketTimeTrackToGet.Id);
CompareTicketTimeTracks(ticketTimeTrack, randomTicketTimeTrackToGet);
}
public void CreateDeleteTicketPosts()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
const string subject = "New Post Subject";
const string contents = "This will be the contents";
TicketPostRequest request = new TicketPostRequest()
{
TicketId = randomTicket.Id,
Subject = subject,
Contents = contents,
StaffId = randomStaffUser.Id,
IsPrivate = false
};
TicketPost createdPost = TestSetup.KayakoApiService.Tickets.AddTicketPost(request);
Assert.IsNotNull(createdPost);
Assert.AreEqual(createdPost.StaffId, randomStaffUser.Id);
//Assert.AreEqual(createdPost.Contents, String.Format("{0}\n{1}", contents, randomStaffUser.Signature));
//Subject?
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketPost(randomTicket.Id, createdPost.Id);
Assert.IsTrue(success);
}
public void CreateDeleteTicketAttachment()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
TicketPostCollection ticketPosts = TestSetup.KayakoApiService.Tickets.GetTicketPosts(randomTicket.Id);
TicketPost randomPost = ticketPosts[new Random().Next(ticketPosts.Count)];
string contents = Convert.ToBase64String(Encoding.UTF8.GetBytes("This is the file contents"));
TicketAttachmentRequest request = new TicketAttachmentRequest()
{
TicketId = randomTicket.Id,
TicketPostId = randomPost.Id,
FileName = "TheFilename.txt",
Contents = contents
};
TicketAttachment createdAttachment = TestSetup.KayakoApiService.Tickets.AddTicketAttachment(request);
Assert.AreEqual(createdAttachment.TicketId, randomTicket.Id);
Assert.AreEqual(createdAttachment.TicketPostId, randomPost.Id);
Assert.AreEqual(createdAttachment.FileName, "TheFilename.txt");
//Assert.AreEqual(createdAttachment.Contents, contents);
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketAttachment(randomTicket.Id, createdAttachment.Id);
Assert.IsTrue(success);
}
public void CreateDeleteTicketPosts()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
string contents = "This will be the contents";
TicketNoteRequest request = new TicketNoteRequest()
{
TicketId = randomTicket.Id,
Content = contents,
StaffId = randomStaffUser.Id,
ForStaffId = randomStaffUser.Id,
NoteColor = NoteColor.Purple
};
TicketNote createdNote = TestSetup.KayakoApiService.Tickets.AddTicketNote(request);
Assert.IsNotNull(createdNote);
Assert.AreEqual(createdNote.Content, contents);
Assert.AreEqual(createdNote.ForStaffId, randomStaffUser.Id);
//Assert.AreEqual(createdNote.CreatorStaffId, randomStaffUser.Id);
Assert.AreEqual(createdNote.NoteColor, NoteColor.Purple);
Assert.AreEqual(createdNote.TicketId, randomTicket.Id);
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketNote(randomTicket.Id, createdNote.Id);
Assert.IsTrue(success);
}
public void GetAllTickets()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Assert.IsNotNull(tickets, "No tickets were returned");
Assert.IsNotEmpty(tickets, "No tickets were returned");
}
public void GetAllTicketPosts()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
TicketPostCollection ticketPosts = TestSetup.KayakoApiService.Tickets.GetTicketPosts(randomTicket.Id);
Assert.IsNotNull(ticketPosts, "No ticket posts were returned for ticket id " + randomTicket.Id);
Assert.IsNotEmpty(ticketPosts, "No ticket posts were returned for ticket id " + randomTicket.Id);
}
/// <summary>
/// 订单分析扩展方法
/// </summary>
/// <param name="tc"></param>
/// <param name="GameCode"></param>
/// <param name="price"></param>
public static void AnalyzeOrderEx(this TicketCollection tc, string GameCode, decimal price = 2M)
{
tc.BetCount = 0;
tc.TotalMoney = 0;
tc.ForEach(t =>
{
AnalyzeTicket(t, GameCode, price);
// t.AnalyzeTicket(GameCode, price);
tc.BetCount += t.BetCount;
tc.TotalMoney += t.TicketMoney;
});
}
public void Setup()
{
_kayakoApiRequest = new Mock <IKayakoApiRequest>();
_ticketController = new TicketController(_kayakoApiRequest.Object);
_responseTicketCollection = new TicketCollection
{
new Ticket()
};
_createTicketRequestRequiredFields = new TicketRequest
{
Subject = "Subject",
FullName = "Fullname",
Email = "*****@*****.**",
Contents = "Contents",
DepartmentId = 1,
TicketStatusId = 2,
TicketPriorityId = 3,
TicketTypeId = 4
};
_createTicketRequiredFieldsParameters = "subject=Subject&fullname=Fullname&[email protected]&contents=Contents&departmentid=1&ticketstatusid=2&ticketpriorityid=3&tickettypeid=4";
_responseTicketCustomFields = new TicketCustomFields
{
FieldGroups = new List <TicketCustomFieldGroup>
{
new TicketCustomFieldGroup
{
Id = 1,
Title = "Title",
Fields = new[]
{
new TicketCustomField
{
Type = TicketCustomFieldType.Text,
Name = "FieldName1",
FieldContent = "content1"
},
new TicketCustomField
{
Type = TicketCustomFieldType.Text,
Name = "FieldName2",
FieldContent = "content2"
}
}
}
}
};
}
private Ticket GetTicketRequest(string id)
{
string apiMethod = String.Format("/Tickets/Ticket/{0}/", id);
TicketCollection tickets = Connector.ExecuteGet <TicketCollection>(apiMethod);
if (tickets.Count > 0)
{
return(tickets[0]);
}
return(null);
}
/// <summary>
/// Run a search on tickets. You can combine the search factors to make the span multiple areas.
/// For example, to search the full name, contents and email you can send the arguments as:
/// query=John&fullname=1&email=1&contents=1
/// </summary>
public TicketCollection SearchTickets(TicketSearchQuery query)
{
if (String.IsNullOrEmpty(query.Query))
{
throw new ArgumentException("A search query must be provided");
}
string apiMethod = "/Tickets/TicketSearch";
RequestBodyBuilder parameters = query.GetRequestBodyParameters();
TicketCollection tickets = Connector.ExecutePost <TicketCollection>(apiMethod, parameters.ToString());
return(tickets);
}
/// <summary>
/// Retrieve a filtered list of tickets from the help desk.
/// </summary>
/// <param name="departmentIds">Filter the tickets by the specified department id(s)</param>
/// <param name="ticketStatusIds">Filter the tickets by the specified ticket status id(s). Pass null or empty array for no filter</param>
/// <param name="ownerStaffIds">Filter the tickets by the specified owner staff id(s). Pass null or empty array for no filter</param>
/// <param name="userIds">Filter the tickets by the specified user id(s). Pass null or empty array for no filter</param>
/// <param name="count">Total ticket count for retrieval</param>
/// <param name="start">Start ticket for retrieval</param>
public TicketCollection GetTickets(int[] departmentIds, int[] ticketStatusIds, int[] ownerStaffIds, int[] userIds, int count, int start)
{
string deptIdParameter = JoinIntParameters(departmentIds);
string ticketStatusIdParameter = JoinIntParameters(ticketStatusIds);
string ownerStaffIdParameter = JoinIntParameters(ownerStaffIds);
string userIdParameter = JoinIntParameters(userIds);
string apiMethod = String.Format("/Tickets/Ticket/ListAll/{0}/{1}/{2}/{3}/{4}/{5}",
deptIdParameter,
ticketStatusIdParameter,
ownerStaffIdParameter,
userIdParameter,
count,
start);
TicketCollection tickets = Connector.ExecuteGet <TicketCollection>(apiMethod);
return(tickets);
}
public void GetTicket()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Assert.IsNotNull(tickets, "No tickets were returned");
Assert.IsNotEmpty(tickets, "No tickets were returned");
Ticket ticketToGet = tickets[new Random().Next(tickets.Count)];
Trace.WriteLine("GetTicket using ticket id: " + ticketToGet.Id);
Ticket ticketById = TestSetup.KayakoApiService.Tickets.GetTicket(ticketToGet.Id);
Ticket ticketByDisplayId = TestSetup.KayakoApiService.Tickets.GetTicket(ticketToGet.DisplayId);
//CompareTickets(ticketById, ticketToGet);
CompareTickets(ticketById, ticketByDisplayId);
//CompareTickets(ticketByDisplayId, ticketToGet);
}
public void GetTicketPost()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
TicketPostCollection ticketPosts = TestSetup.KayakoApiService.Tickets.GetTicketPosts(randomTicket.Id);
Assert.IsNotNull(ticketPosts, "No ticket posts were returned for ticket id " + randomTicket.Id);
Assert.IsNotEmpty(ticketPosts, "No ticket posts were returned for ticket id " + randomTicket.Id);
TicketPost randomTicketPostToGet = ticketPosts[new Random().Next(ticketPosts.Count)];
Trace.WriteLine("GetTicketPost using ticket post id: " + randomTicketPostToGet.Id);
TicketPost ticketPriority = TestSetup.KayakoApiService.Tickets.GetTicketPost(randomTicket.Id, randomTicketPostToGet.Id);
CompareTicketPost(ticketPriority, randomTicketPostToGet);
}
public void GetTicketTimeTracks()
{
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(new int[] { 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 });
TicketTimeTrackCollection ticketTimeTracks = null;
foreach (Ticket t in tickets)
{
ticketTimeTracks = TestSetup.KayakoApiService.Tickets.GetTicketTimeTracks(t.Id);
if (ticketTimeTracks.Count > 0)
{
break;
}
}
Assert.IsNotNull(tickets, "No ticket time tracks were returned");
Assert.IsNotEmpty(tickets, "No ticket time tracks returned");
}
public void GetTicketNote()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
TicketNoteCollection notes = TestSetup.KayakoApiService.Tickets.GetTicketNotes(randomTicket.Id);
Assert.IsNotNull(notes, "No ticket notes were returned for ticket id " + randomTicket.Id);
Assert.IsNotEmpty(notes, "No ticket notes were returned for ticket id " + randomTicket.Id);
TicketNote randomTicketNoteToGet = notes[new Random().Next(notes.Count)];
Trace.WriteLine("GetTicketNote using ticket note id: " + randomTicketNoteToGet.Id);
TicketNote ticketNote = TestSetup.KayakoApiService.Tickets.GetTicketNote(randomTicket.Id, randomTicketNoteToGet.Id);
CompareTicketNote(ticketNote, randomTicketNoteToGet);
}
///<summary>
/// 分析订单的票
///</summary>
///<param name="order">订单</param>
///<returns>票集合</returns>
public static TicketCollection AnalyzeTickets(Order order)
{
// 将所有号码，按照玩法进行分组
var groupAntecodes = order.AntecodeList.GroupBy((item) => item.GameType);
var ticketList = new TicketCollection();
foreach (var group in groupAntecodes)
{
var gameType = group.Key;
// 获取玩法一张票最多可以携带的号码数量
var maxCount = TicketRuleGetter.GetMaxAntecodeCountEachTicket(order.GameCode, gameType);
// 解析此玩法所有号码，并返回多张票
var innerTicketList = GetTicketsByAntecodes(group.ToArray(), maxCount, () => new Ticket()
{
GameType = gameType, Amount = order.Amount,
});
ticketList.AddRange(innerTicketList);
}
return(ticketList);
}
public void UpdateTicketCustomFields()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
int idToUse = -1;
foreach (Ticket ticket in tickets)
{
TicketCustomFields ticketCustomFields = TestSetup.KayakoApiService.Tickets.GetTicketCustomFields(ticket.Id);
if (ticketCustomFields.FieldGroups.Count > 0)
{
if (ticketCustomFields.FieldGroups.Where(tcf => tcf.Fields.Length > 0 && tcf.Fields.Any(a => a.Type == Core.Constants.TicketCustomFieldType.Text || a.Type == Core.Constants.TicketCustomFieldType.TextArea)).Any())
{
idToUse = ticket.Id;
break;
}
}
}
if (idToUse != -1)
{
TicketCustomFields ticketCustomFields = TestSetup.KayakoApiService.Tickets.GetTicketCustomFields(idToUse);
TicketCustomFieldGroup group = ticketCustomFields.FieldGroups.FirstOrDefault(tcf => tcf.Fields.Length > 0 && tcf.Fields.Any(a => a.Type == Core.Constants.TicketCustomFieldType.Text || a.Type == Core.Constants.TicketCustomFieldType.TextArea));
TicketCustomField field = group.Fields.FirstOrDefault(type => type.Type == Core.Constants.TicketCustomFieldType.Text || type.Type == Core.Constants.TicketCustomFieldType.TextArea);
field.FieldContent = String.Format("This was updated at : {0}", DateTime.Now.ToString("dd/MM/yyyy HH:mm:ss"));
TicketCustomFields updatedTicketCustomFields = TestSetup.KayakoApiService.Tickets.UpdateTicketCustomFields(idToUse, ticketCustomFields);
TicketCustomFieldGroup updatedGroup = updatedTicketCustomFields.FieldGroups.FirstOrDefault(customField => customField.Fields.Length > 0 && customField.Fields.Any(a => a.Type == Core.Constants.TicketCustomFieldType.Text || a.Type == Core.Constants.TicketCustomFieldType.TextArea));
TicketCustomField updatedField = updatedGroup.Fields.FirstOrDefault(type => type.Type == Core.Constants.TicketCustomFieldType.Text || type.Type == Core.Constants.TicketCustomFieldType.TextArea);
Assert.AreEqual(field.FieldContent, updatedField.FieldContent);
}
else
{
throw new Exception("Could not find any tickets with any text/text area custom fields.");
}
}
public IReadOnlyList <ITicket> Parse(string content)
{
var ticketCollection = new TicketCollection();
foreach (var level1Node in JObject.Parse(content).SelectTokens("response"))
{
foreach (var level2Node in level1Node.Children())
{
foreach (var level3Node in level2Node.Children())
{
foreach (var ticketNode in level3Node.Children())
{
var ticket = ticketNode.ToObject <Ticket>();
ticketCollection.Tickets.Add(ticket);
}
}
}
}
var ticketList = new List <ITicket>(ticketCollection.Tickets);
return(ticketList);
}
public void DoTicketSearch()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
depts.Add(new Department()
{
Id = 0
});
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
int expectedSearchAmount = tickets.Where(t => t.Email.Equals(randomTicket.Email, StringComparison.InvariantCultureIgnoreCase)).Count();
TicketSearchQuery query = new TicketSearchQuery(randomTicket.Email);
query.AddSearchField(TicketSearchField.EmailAddress);
TicketCollection queriedTickets = TestSetup.KayakoApiService.Tickets.SearchTickets(query);
Assert.AreEqual(expectedSearchAmount, queriedTickets.Count);
}
public void GetAllTicketsByQueueIdTest()
{
TicketCollection CreatedSet = new TicketCollection();
//Select everything in the database.
TicketCollection PreSelectionSet = HelpdeskService.GetTicketsByQueueId(1, true);
//Add the new items into the database and keep of collection of them for deletion later...
for (int x = 0; x < 10; x++)
{
Ticket temp = NewTicket();
temp.Queue.QueueId = 1;
HelpdeskService.CreateTicket(temp);
CreatedSet.Add(temp);
}
//Get teh values of everything in teh datbase now that we have done some insertions.
TicketCollection PostSelectionSet = HelpdeskService.GetTicketsByQueueId(1, true);
//Check their counts to make sure everything went into the database correctly.
Assert.IsTrue((PreSelectionSet.Count + 10) >= PostSelectionSet.Count);
}
public void GetAllTicketsByQueueIdTest()
{
TicketCollection CreatedSet = new TicketCollection();
//Select everything in the database.
TicketCollection PreSelectionSet = HelpdeskService.GetTicketsByQueueId(1, true);
//Add the new items into the database and keep of collection of them for deletion later...
for (int x = 0; x < 10; x++)
{
Ticket temp = NewTicket();
temp.Queue.QueueId = 1;
HelpdeskService.CreateTicket(temp);
CreatedSet.Add(temp);
}
//Get teh values of everything in teh datbase now that we have done some insertions.
TicketCollection PostSelectionSet = HelpdeskService.GetTicketsByQueueId(1, true);
//Check their counts to make sure everything went into the database correctly.
Assert.IsTrue((PreSelectionSet.Count + 10) >= PostSelectionSet.Count);
}
public Ticket CreateTicket(TicketRequest ticketRequest)
{
string apiMethod = "/Tickets/Ticket";
ticketRequest.EnsureValidData(RequestTypes.Create);
RequestBodyBuilder parameters = new RequestBodyBuilder();
parameters.AppendRequestData("subject", ticketRequest.Subject);
parameters.AppendRequestData("fullname", ticketRequest.FullName);
parameters.AppendRequestData("email", ticketRequest.Email);
parameters.AppendRequestData("contents", ticketRequest.Contents);
parameters.AppendRequestData("departmentid", ticketRequest.DepartmentId);
parameters.AppendRequestData("ticketstatusid", ticketRequest.TicketStatusId);
parameters.AppendRequestData("ticketpriorityid", ticketRequest.TicketPriorityId);
parameters.AppendRequestData("tickettypeid", ticketRequest.TicketTypeId);
if (ticketRequest.AutoUserId != null)
{
parameters.AppendRequestData("autouserid", Convert.ToInt32(ticketRequest.AutoUserId));
}
else if (ticketRequest.UserId != null)
{
parameters.AppendRequestData("userid", ticketRequest.UserId);
}
else if (ticketRequest.StaffId != null)
{
parameters.AppendRequestData("staffid", ticketRequest.StaffId);
}
if (ticketRequest.OwnerStaffId != null)
{
parameters.AppendRequestData("ownerstaffid", ticketRequest.OwnerStaffId);
}
if (ticketRequest.TemplateGroupId != null)
{
parameters.AppendRequestData("templategroup", ticketRequest.TemplateGroupId);
}
else if (!string.IsNullOrEmpty(ticketRequest.TemplateGroupName))
{
parameters.AppendRequestData("templategroup", ticketRequest.TemplateGroupName);
}
if (ticketRequest.IgnoreAutoResponder != null)
{
parameters.AppendRequestData("ignoreautoresponder", Convert.ToInt32(ticketRequest.IgnoreAutoResponder));
}
if (ticketRequest.CreationType != null)
{
parameters.AppendRequestData("type", EnumUtility.ToApiString(ticketRequest.CreationType));
}
TicketCollection tickets = Connector.ExecutePost <TicketCollection>(apiMethod, parameters.ToString());
if (tickets.Count > 0)
{
return(tickets[0]);
}
return(null);
}
public override void ButtonPressed(object parentForm, TicketCollection theTickets, Ticket currentTicket, User currentUser, Person currentCustomer)
{
try
{
if (!ConfigurationHelper.Instance.IS_Test_Virtual_Client_Connection || !ConfigurationHelper.Instance.IS_Test_BLoyal_Connection)
{
frmConfigurationSettingsWarning frmConfigurationSettingsWarning = new frmConfigurationSettingsWarning();
frmConfigurationSettingsWarning.ShowDialog();
return;
}
if (currentTicket != null)
{
currentOpenTicket = currentTicket;
currentOpenTicketId = currentTicket.ID;
currentUserId = currentUser.ID;
}
else
{
currentOpenTicket = null;
currentOpenTicketId = string.Empty;
currentUserId = string.Empty;
}
if (ConfigurationHelper.Instance.ENABLE_bLOYAL)
{
if (!ServiceURLHelper.IsbLoyalServiceUrlDown)
{
int ticketId = 0;
int userId = 0;
int.TryParse(currentUser.ID, out userId);
if (int.TryParse(currentOpenTicketId, out ticketId) && currentTicket != null && currentTicket.Items != null)
{
if (currentTicket.Items.Count == 0 && currentTicket.AmountDue == 0 && currentTicket.PaymentTotal > 0)
{
frmTicketIsFullyPaid frmTicketIsFullyPaid = new frmTicketIsFullyPaid(true, Messages.ADD_IETM_WARNING);
frmTicketIsFullyPaid.ShowDialog();
}
else if (currentTicket.Items.Count > 0 && currentTicket.AmountDue == 0 && currentTicket.PaymentTotal > 0)
{
frmTicketIsFullyPaid frmTicketIsFullyPaid = new frmTicketIsFullyPaid(true, Messages.APPLY_PAYMENT_WARNING);
frmTicketIsFullyPaid.ShowDialog();
}
else if (currentTicket.Items.Count > 0 && currentTicket.AmountDue > 0)
{
if (DiscountSets.OrderLevelDiscountId > 0 && DiscountSets.ItemLevelDiscountId > 0 && DiscountSets.ItemLevelSalePriceId > 0)
{
frmCalculateSalesTransaction frmCalculateSalesTransaction = new frmCalculateSalesTransaction(userId, ticketId, currentTicket);
frmCalculateSalesTransaction.ShowDialog();
}
else
{
frmbLoyalDiscountRuleWarning frmbLoyalDiscountRuleWarning = new frmbLoyalDiscountRuleWarning();
frmbLoyalDiscountRuleWarning.ShowDialog();
}
}
}
else
{
frmShowWarningMessage frmshowWarning = new frmShowWarningMessage();
frmshowWarning.ShowDialog();
}
}
else
{
frmbLoyalServiceUrlDownWarning frmServiceUrlDown = new frmbLoyalServiceUrlDownWarning();
frmServiceUrlDown.ShowDialog();
}
}
else
{
DisableEnablebLoyalFunctionality disableEnablebLoyal = new DisableEnablebLoyalFunctionality();
disableEnablebLoyal.ShowDialog();
}
}
catch (Exception ex)
{
LoggerHelper.Instance.WriteLogError(ex, "CalculateSalesTransaction OEButtonPressed");
}
}
public abstract void ButtonPressed(object parentForm, TicketCollection theTickets, Ticket currentTicket, User currentUser, Person currentCustomer);
public void Setup()
{
_kayakoApiRequest = new Mock<IKayakoApiRequest>();
_ticketController = new TicketController(_kayakoApiRequest.Object);
_responseTicketCollection = new TicketCollection
{
new Ticket()
};
_createTicketRequestRequiredFields = new TicketRequest
{
Subject = "Subject",
FullName = "Fullname",
Email = "*****@*****.**",
Contents = "Contents",
DepartmentId = 1,
TicketStatusId = 2,
TicketPriorityId = 3,
TicketTypeId = 4
};
_createTicketRequiredFieldsParameters = "subject=Subject&fullname=Fullname&[email protected]&contents=Contents&departmentid=1&ticketstatusid=2&ticketpriorityid=3&tickettypeid=4";
_responseTicketCustomFields = new TicketCustomFields
{
FieldGroups = new List<TicketCustomFieldGroup>
{
new TicketCustomFieldGroup
{
Id = 1,
Title = "Title",
Fields = new[]
{
new TicketCustomField
{
Type = TicketCustomFieldType.Text,
Name = "FieldName1",
FieldContent = "content1"
},
new TicketCustomField
{
Type = TicketCustomFieldType.Text,
Name = "FieldName2",
FieldContent = "content2"
}
}
}
}
};
}
public override void ButtonPressed(object parentForm, TicketCollection theTickets, Ticket currentTicket, User currentUser, Person currentCustomer)
{
try
{
if (!ConfigurationHelper.Instance.IS_Test_Virtual_Client_Connection || !ConfigurationHelper.Instance.IS_Test_BLoyal_Connection)
{
frmConfigurationSettingsWarning frmConfigurationSettingsWarning = new frmConfigurationSettingsWarning();
frmConfigurationSettingsWarning.ShowDialog();
return;
}
if (currentTicket != null)
{
currentOpenTicket = currentTicket;
currentOpenTicketId = currentTicket.ID;
currentUserId = currentUser.ID;
}
else
{
currentOpenTicket = null;
currentOpenTicketId = string.Empty;
currentUserId = string.Empty;
}
if (ConfigurationHelper.Instance.ENABLE_bLOYAL)
{
if (!ServiceURLHelper.IsbLoyalServiceUrlDown)
{
int ticketId = 0;
int.TryParse(currentOpenTicketId, out ticketId);
if (currentTicket != null && ticketId > 0 && currentTicket.AmountDue == 0 && currentTicket.PaymentTotal > 0)
{
frmTicketIsFullyPaid frmTicketIsFullyPaid = new frmTicketIsFullyPaid(true, Messages.APPLY_PAYMENT_WARNING);
frmTicketIsFullyPaid.ShowDialog();
}
else if (ticketId > 0)
{
var services = new Provider.LoyaltyEngineServices();
string key = string.Empty;
key = AsyncHelper.RunSync(() => services.GetSessionAsync());
if (!string.IsNullOrWhiteSpace(key))
{
frmApplyCoupon frmApplyCoupon = new frmApplyCoupon(key);
frmApplyCoupon.ShowDialog();
}
else
{
if (ServiceURLHelper.IsbLoyalServiceUrlDown)
{
frmbLoyalServiceUrlDownWarning frmServiceUrlDown = new frmbLoyalServiceUrlDownWarning();
frmServiceUrlDown.ShowDialog();
}
else
{
frmServerOfflineWarning offLineMsg = new frmServerOfflineWarning();
offLineMsg.ShowDialog();
}
}
}
else
{
frmShowWarningMessage frmshowWarning = new frmShowWarningMessage();
frmshowWarning.ShowDialog();
}
}
else
{
frmbLoyalServiceUrlDownWarning frmServiceUrlDown = new frmbLoyalServiceUrlDownWarning();
frmServiceUrlDown.ShowDialog();
}
}
else
{
DisableEnablebLoyalFunctionality disableEnablebLoyal = new DisableEnablebLoyalFunctionality();
disableEnablebLoyal.ShowDialog();
}
}
catch (Exception ex)
{
LoggerHelper.Instance.WriteLogError(ex, "ApplyCoupon OEButtonPressed");
}
}
public Ticket UpdateTicket(TicketRequest request)
{
request.EnsureValidData(RequestTypes.Update);
RequestBodyBuilder parameters = new RequestBodyBuilder();
if (!String.IsNullOrEmpty(request.Subject))
{
parameters.AppendRequestData("subject", request.Subject);
}
if (!String.IsNullOrEmpty(request.FullName))
{
parameters.AppendRequestData("fullname", request.FullName);
}
if (!String.IsNullOrEmpty(request.Email))
{
parameters.AppendRequestData("email", request.Email);
}
if (request.DepartmentId != null)
{
parameters.AppendRequestData("departmentid", request.DepartmentId);
}
if (request.TicketStatusId != null)
{
parameters.AppendRequestData("ticketstatusid", request.TicketStatusId);
}
if (request.TicketPriorityId != null)
{
parameters.AppendRequestData("ticketpriorityid", request.TicketPriorityId);
}
if (request.TicketTypeId != null)
{
parameters.AppendRequestData("tickettypeid", request.TicketTypeId);
}
if (request.OwnerStaffId != null)
{
parameters.AppendRequestData("ownerstaffid", request.OwnerStaffId);
}
if (request.UserId != null)
{
parameters.AppendRequestData("userid", request.UserId);
}
if (request.TemplateGroupId != null)
{
parameters.AppendRequestData("templategroup", request.TemplateGroupId);
}
else if (!string.IsNullOrEmpty(request.TemplateGroupName))
{
parameters.AppendRequestData("templategroup", request.TemplateGroupName);
}
string apiMethod = String.Format("/Tickets/Ticket/{0}", request.Id);
TicketCollection tickets = Connector.ExecutePut <TicketCollection>(apiMethod, parameters.ToString());
if (tickets != null && tickets.Count > 0)
{
return(tickets[0]);
}
return(null);
}