public void Update(FeeblDataContext ctx, bool isMet, string remark, int?counter)
{
// if the demand was still not met (it failed previously and is still failed) and it's priority is Normal or higher
// we will initiate a ticket log for support
if (!IsMet && !isMet && Priority >= (int)Lists.Priority.Normal)
{
// find the last log of state change for this demand
var log = (from h in Histories orderby h.HistoryID descending select h).FirstOrDefault();
// create a buffer of MaxRunTime ?? 30 minutes and check the IsExported flag to prevent doubles
if (log != null && log.Status == "Failed" && !log.IsExported && log.CreationTime <= DateTime.UtcNow.AddMinutes(-(MaxRunTime ?? 30)))
{
var subject = string.Format("{0} failed for {1} @ {2}", Process.Name, Process.Application.Name, Process.Customer.Name);
if (Priority >= (int)Lists.Priority.High)
{
subject = "[PRIO: HIGH] " + subject;
}
var message = counter.HasValue
? string.Format("{0} / {1}", Methods.GetCounterValue(counter.Value), Methods.GetCounterValue(QuantityValue))
: string.Format("{0}, last run {1}", NextRunTime.Value.ToCET().ToString("MM/dd HH:mm"), Process.LastRunTime.HasValue ? Process.LastRunTime.Value.ToCET().ToString("MM/dd HH:mm") : "never");
var subscribers = Process.UserSubscriptions.Select(s => s.User.Email).Distinct().ToArray();
// include related users, in case of backup procedures
var related = (from p in ctx.Processes
from s in p.UserSubscriptions
where p.CustomerID == Process.CustomerID &&
p.ApplicationID == Process.ApplicationID
select s.User.Email).Distinct().ToArray();
var mail = new Email
{
Subject = subject,
Body = $"{subject}<br /><br />Failed at {message}<br /><br />{Comment}<br /><br />Subscribers: {string.Join(",", subscribers)}<br />Related: {string.Join(",", related)}<br /><br />{Methods.GetUrl($"Demand?processID={ProcessID}")}"
};
mail.AddReceipient("*****@*****.**");
mail.Send();
log.IsExported = true;
}
}
// if there was a change in condition (we either failed a green process or just resolved a red process)
// make sure the proper users are notified of this change
else if (IsMet != isMet)
{
var diff = !isMet ? "Failed" : "Resolved";
ctx.Histories.InsertOnSubmit(new History
{
Counter = counter,
CreationTime = DateTime.UtcNow,
Demand = this,
DemandID = DemandID,
Status = diff,
Remark = remark
});
var emails = (from s in Process.UserSubscriptions where s.User.Email != null && s.User.Email != string.Empty && s.Email select s.User.Email).Distinct().ToList();
var mobiles = (from s in Process.UserSubscriptions where s.User.Mobile != null && s.User.Mobile != string.Empty && s.SMS select s.User.Mobile).Distinct().ToList();
// if this is triggered from a user itself (through Ignore)
// remove this user from SMS notification if applicable
if (FeeblPrincipal.Current != null)
{
var user = (FeeblIdentity)FeeblPrincipal.Current.Identity;
if (!string.IsNullOrEmpty(user.Mobile))
{
mobiles.Remove(user.Mobile);
}
}
var subject = string.Format("{0} {1} for {2} @ {3}", Process.Name, diff.ToLower(), Process.Application.Name, Process.Customer.Name);
var detail = counter.HasValue
? string.Format("{0} / {1}", Methods.GetCounterValue(counter.Value), Methods.GetCounterValue(QuantityValue))
: isMet
? string.Format("at {1} - next @{0}", NextRunTime.Value.ToCET().ToString("MM/dd HH:mm"), Process.LastRunTime.HasValue?Process.LastRunTime.Value.ToCET().ToString("MM/dd HH:mm") : "never")
: string.Format("{0}, last run {1}", NextRunTime.Value.ToCET().ToString("MM/dd HH:mm"), Process.LastRunTime.HasValue ? Process.LastRunTime.Value.ToCET().ToString("MM/dd HH:mm") : "never");
if (!string.IsNullOrEmpty(remark))
{
detail += ", " + remark;
}
if (emails.Any())
{
var mail = new Email
{
Subject = subject,
Body = detail + "<br /><br />" + Comment + "<br /><br />" + Methods.GetUrl($"Demand?processID={ProcessID}")
};
foreach (var to in emails)
{
mail.AddReceipient(to);
}
mail.Send();
}
if (mobiles.Any() && Priority >= (int)Lists.Priority.Low)
{
var sms = new SmsMessage {
Body = subject + ", " + detail
};
if (sms.Body.Length > 160)
{
sms.Body = subject;
}
if (sms.Body.Length > 160)
{
sms.Body = string.Format("{0} {1}!", Process.Name, diff.ToLower());
}
foreach (var to in mobiles)
{
sms.AddReceipient(to);
}
sms.Send();
}
var slack = new Slack
{
Body = string.Format("<{0}|{1}>, {2}", Methods.GetUrl($"Demand?processID={ProcessID}"), subject, detail),
Success = isMet
};
slack.AddReceipient("feebl");
slack.AddReceipient(Process.Application.Name.ToLower());
slack.AddReceipient(Process.Customer.Name.ToLower());
slack.Send();
IsMet = isMet;
}
ErrorMessage = (!isMet && counter.HasValue)
? string.Format("{0} / {1}", Methods.GetCounterValue(counter.Value), Methods.GetCounterValue(QuantityValue))
: string.Empty;
}
