public void createSample()
{
try
{
// Create a new sObject of type Contact
// and fill out its fields.
sObject contact = new SFAccess.sObject();
System.Xml.XmlElement[] contactFields = new System.Xml.XmlElement[6];
// Create the contact's fields
System.Xml.XmlDocument doc = new System.Xml.XmlDocument();
contactFields[0] = doc.CreateElement("FirstName");
contactFields[0].InnerText = "Otto";
contactFields[1] = doc.CreateElement("LastName");
contactFields[1].InnerText = "Jespersen";
contactFields[2] = doc.CreateElement("Salutation");
contactFields[2].InnerText = "Professor";
contactFields[3] = doc.CreateElement("Phone");
contactFields[3].InnerText = "(999) 555-1234";
contactFields[4] = doc.CreateElement("Title");
contactFields[4].InnerText = "Philologist";
contact.type = "Contact";
contact.Any = contactFields;
// Add this sObject to an array
sObject[] contactList = new sObject[1];
contactList[0] = contact;
// Make a create call and pass it the array of sObjects
SaveResult[] results = binding.create(contactList);
// Iterate through the results list
// and write the ID of the new sObject
// or the errors if the object creation failed.
// In this case, we only have one result
// since we created one contact.
for (int j = 0; j < results.Length; j++)
{
if (results[j].success)
{
Console.Write("\nA contact was created with an ID of: "
+ results[j].id);
}
else
{
// There were errors during the create call,
// go through the errors array and write
// them to the console
for (int i = 0; i < results[j].errors.Length; i++)
{
Error err = results[j].errors[i];
Console.WriteLine("Errors were found on item " + j.ToString());
Console.WriteLine("Error code is: " + err.statusCode.ToString());
Console.WriteLine("Error message: " + err.message);
}
}
}
}
catch (SoapException e)
{
Console.WriteLine("An unexpected error has occurred: " + e.Message +
" Stack trace: " + e.StackTrace);
}
}
public string createCTA(string name,
string comments,
CUser user, out ArrayList messages, out bool success)
{
if (user.Company == null)
{
throw new Exception("Can't create a CTA without a company and an Integration");
}
if (user.Company.Intgr == null)
{
throw new Exception("Can't create a CTA without a company and an Integration");
}
if (user.Company.Intgr.GainsightCTAStatus == null)
{
throw new Exception("Can't create a CTA without a Gainsight Info setup!");
}
if (user == null || user.ExternalSystemId == null)
{
throw new Exception("Can't create a CTA without a salesforce Account Id on the User record!");
}
Integrations integrations = user.Company.Intgr;
//set up returns
success = false;
messages = new ArrayList();
//the id to return
string idcreated = "";
//first login
if (!login(out messages))
{
success = false;
//throw new Exception("Could not login to Salesforce");
}
try
{
// Create a new sObject of type Contact
// and fill out its fields.
sObject CTA = new SFAccess.sObject();
System.Xml.XmlElement[] CTAFields = new System.Xml.XmlElement[12];
// Create the ticket's fields
System.Xml.XmlDocument doc = new System.Xml.XmlDocument();
CTAFields[0] = doc.CreateElement("JBCXM__Account__c");
CTAFields[0].InnerText = user.ExternalSystemId;
CTAFields[1] = doc.CreateElement("JBCXM__Assignee__c");
CTAFields[1].InnerText = integrations.GainsightCTAUserId;// "00541000001LJxYAAW"; //------------------------------------me
CTAFields[2] = doc.CreateElement("JBCXM__DueDate__c");
CTAFields[2].InnerText = DateTime.Now.AddDays(1).ToString("yyyy-MM-dd");
CTAFields[3] = doc.CreateElement("JBCXM__Priority__c"); //Alert Severity
CTAFields[3].InnerText = integrations.GainsightCTAPriority; // "a0D41000001qZtYEAU"; //-------------------------------------high priority
CTAFields[4] = doc.CreateElement("JBCXM__Stage__c"); //Alert STatus
CTAFields[4].InnerText = integrations.GainsightCTAStatus; // "a0D41000001qZsCEAU";//---------------- stands for Open - this is like a status
CTAFields[5] = doc.CreateElement("JBCXM__Type__c");
CTAFields[5].InnerText = integrations.GainsightCTAType; // "a1141000000cVEcAAM";//--------------------------------------what is type id ;
CTAFields[7] = doc.CreateElement("JBCXM__Reason__c");
CTAFields[7].InnerText = integrations.GainsightCTAReason; // "a0D41000001qZsIEAU";
CTAFields[8] = doc.CreateElement("JBCXM__Comments__c");
CTAFields[8].InnerText = comments; //--------------------------------------
CTAFields[9] = doc.CreateElement("Name");
CTAFields[9].InnerText = name;
CTAFields[10] = doc.CreateElement("JBCXM__CreatedDate__c");
CTAFields[10].InnerText = DateTime.Now.ToString("yyyy-MM-dd");
CTAFields[11] = doc.CreateElement("JBCXM__Playbook__c");
CTAFields[11].InnerText = integrations.GainsightCTAPlaybook;// "a0d41000000inGeAAI";
//field to set picklist Category other
//JBCXM__Priority__c Alert Severity
//JBCXM__Stage__c Alert Status
//JBCXM__Reason__c Alert Reason
//JBCXM__TypeName__c ? different object - type of CTA? event or trial
//JBCXM__Account__c from account object
//JBCXM__Assignee__c this is from a user
//JBCXM__DueDate__c user input
//JBCXM__Comments__c user input
CTA.type = "JBCXM__CTA__c";
CTA.Any = CTAFields;
// Add this sObject to an array
sObject[] CTAList = new sObject[1];
CTAList[0] = CTA;
// Make a create call and pass it the array of sObjects
SaveResult[] results = binding.create(CTAList);
// Iterate through the results list
// and write the ID of the new sObject
// or the errors if the object creation failed.
// In this case, we only have one result
// since we created one ticket.
for (int j = 0; j < results.Length; j++)
{
if (results[j].success)
{
messages.Add("\nA CTA was created with an ID of: "
+ results[j].id);
idcreated = results[j].id;
}
else
{
// There were errors during the create call,
// go through the errors array and write
// them to the console
for (int i = 0; i < results[j].errors.Length; i++)
{
Error err = results[j].errors[i];
messages.Add("Errors were found on item " + j.ToString());
messages.Add("Error code is: " + err.statusCode.ToString());
messages.Add("Error message: " + err.message);
}
}
}
}
catch (SoapException e)
{
messages.Add("An unexpected error has occurred: " + e.Message +
" Stack trace: " + e.StackTrace);
}
//now logout
logout();
return(idcreated);
}
private string createCase(string Subject,
string Description,
string SuppliedCompany,
string SuppliedEmail,
string SuppliedName,
string SuppliedPhone,
string accountId, out ArrayList messages, out bool success)
{
string idcreated = "";
messages = new ArrayList();
success = false;
//first login
if (!login(out messages))
{
return("");
}
int hasAcctId = 0;
if (!String.IsNullOrEmpty(accountId))
{
hasAcctId = 1;
}
//Subject Description SuppliedCompany SuppliedEmail SuppliedName SuppliedPhone Status Origin
try
{
// Create a new sObject of type Contact
// and fill out its fields.
sObject ticket = new SFAccess.sObject();
System.Xml.XmlElement[] ticketFields = new System.Xml.XmlElement[7 + hasAcctId];
// Create the ticket's fields
System.Xml.XmlDocument doc = new System.Xml.XmlDocument();
ticketFields[0] = doc.CreateElement("Subject");
ticketFields[0].InnerText = Subject;
ticketFields[1] = doc.CreateElement("Description");
ticketFields[1].InnerText = Description;
ticketFields[2] = doc.CreateElement("SuppliedCompany");
ticketFields[2].InnerText = SuppliedCompany;
ticketFields[3] = doc.CreateElement("SuppliedEmail");
ticketFields[3].InnerText = SuppliedEmail;
ticketFields[4] = doc.CreateElement("SuppliedName");
ticketFields[4].InnerText = SuppliedName;
ticketFields[5] = doc.CreateElement("SuppliedPhone");
ticketFields[5].InnerText = SuppliedPhone;
ticketFields[6] = doc.CreateElement("Origin");
ticketFields[6].InnerText = "Web";
//if we have an account id, add it to the mix to assign it to an account
if (hasAcctId == 1)
{
ticketFields[7] = doc.CreateElement("AccountId");
ticketFields[7].InnerText = accountId;
}
ticket.type = "Case";
ticket.Any = ticketFields;
// Add this sObject to an array
sObject[] ticketList = new sObject[1];
ticketList[0] = ticket;
// Make a create call and pass it the array of sObjects
SaveResult[] results = binding.create(ticketList);
// Iterate through the results list
// and write the ID of the new sObject
// or the errors if the object creation failed.
// In this case, we only have one result
// since we created one ticket.
for (int j = 0; j < results.Length; j++)
{
if (results[j].success)
{
messages.Add("A ticket was created with an ID of: "
+ results[j].id);
idcreated = results[j].id;
success = true;
}
else
{
// There were errors during the create call,
// go through the errors array and write
// them to the console
for (int i = 0; i < results[j].errors.Length; i++)
{
Error err = results[j].errors[i];
messages.Add("Errors were found on item " + j.ToString());
messages.Add("Error code is: " + err.statusCode.ToString());
messages.Add("Error message: " + err.message);
}
}
}
}
catch (SoapException e)
{
messages.Add("An unexpected error has occurred: " + e.Message);
messages.Add("Stack trace: " + e.StackTrace);
}
//now logout
logout();
return(idcreated);
}
public string createCTA(string Subject,
string Description,
CUser user)
{
//to use in the CTA object for Gainsight
/*JBCXM__Account__c,
* JBCXM__Assignee__c,
* JBCXM__DueDate__c,
* JBCXM__Priority__c,
* JBCXM__Reason__c,
* JBCXM__Stage__c,
* JBCXM__Type__c, = 'a3SG000000073q9MAA'
* JBCXM__TypeName__c,
* */
//the id to return
string idcreated = "";
//first login
if (!login())
{
throw new Exception("Could not login to Salesforce");
}
try
{
// Create a new sObject of type Contact
// and fill out its fields.
sObject CTA = new SFAccess.sObject();
System.Xml.XmlElement[] CTAFields = new System.Xml.XmlElement[8];
// Create the ticket's fields
System.Xml.XmlDocument doc = new System.Xml.XmlDocument();
CTAFields[0] = doc.CreateElement("JBCXM__Account__c");
CTAFields[0].InnerText = user.ExternalSystemId;
CTAFields[1] = doc.CreateElement("JBCXM__Assignee__c");
CTAFields[1].InnerText = "pkumar"; //------------------------------------what is this one? id
CTAFields[2] = doc.CreateElement("JBCXM__DueDate__c");
CTAFields[2].InnerText = DateTime.Now.ToString();
CTAFields[3] = doc.CreateElement("JBCXM__Priority__c"); //Alert Severity
CTAFields[3].InnerText = "a3SG00000005SJQMA2"; //-------------------------------------high priority
CTAFields[4] = doc.CreateElement("JBCXM__Stage__c"); //Alert STatus
CTAFields[4].InnerText = "a3SG000000073q9MAA"; //---------------- stands for Open - this is like a status
// CTAFields[5] = doc.CreateElement("JBCXM__Type__c");
//CTAFields[5].InnerText = "a5UG0000000GoSUMA0";//--------------------------------------what is type id ;
CTAFields[6] = doc.CreateElement("JBCXM__TypeName__c");
CTAFields[6].InnerText = "Event"; //--------------------------------------Event
//field to set picklist Category other
//JBCXM__Priority__c Alert Severity
//JBCXM__Stage__c Alert Status
//JBCXM__Reason__c Alert Reason
//JBCXM__TypeName__c ? different object - type of CTA? event or trial
//JBCXM__Account__c from account object
//JBCXM__Assignee__c this is from a user
//JBCXM__DueDate__c user input
//JBCXM__Comments__c user input
CTA.type = "JBCXM__CTA__c";
CTA.Any = CTAFields;
// Add this sObject to an array
sObject[] CTAList = new sObject[1];
CTAList[0] = CTA;
// Make a create call and pass it the array of sObjects
SaveResult[] results = binding.create(CTAList);
// Iterate through the results list
// and write the ID of the new sObject
// or the errors if the object creation failed.
// In this case, we only have one result
// since we created one ticket.
for (int j = 0; j < results.Length; j++)
{
if (results[j].success)
{
Console.Write("\nA CTA was created with an ID of: "
+ results[j].id);
idcreated = results[j].id;
}
else
{
// There were errors during the create call,
// go through the errors array and write
// them to the console
for (int i = 0; i < results[j].errors.Length; i++)
{
Error err = results[j].errors[i];
Console.WriteLine("Errors were found on item " + j.ToString());
Console.WriteLine("Error code is: " + err.statusCode.ToString());
Console.WriteLine("Error message: " + err.message);
}
}
}
}
catch (SoapException e)
{
Console.WriteLine("An unexpected error has occurred: " + e.Message +
" Stack trace: " + e.StackTrace);
}
//now logout
logout();
return(idcreated);
}
