public bool ReportarError(ReportarErrorRequest request)
{
var error = new ReportarErrorModel
{
Description = request.Mensaje,
EmailAddress = request.Email,
FirstName = request.Nombre,
LastName = request.Apellido,
Titulo = request.Titulo,
WebUrl = request.WebUrl
};
var usuario = Uow.Usuarios.Obtener(u => u.Identifier == request.UsuarioIdentifier);
var ticket = new TicketError
{
EstadoTicketId = EstadoTicketEnum.Pendiente,
Fecha = DateTime.Now,
Mensaje = error.Description,
UsuarioId = usuario.UsuarioId,
Origen = OrigenTicketEnum.Desktop,
Titulo = error.Titulo,
Email = error.EmailAddress
};
try
{
var result = TicketErrorNegocio.ReportarError(error, ticket);
return(true);
}
catch (Exception)
{
return(false);
}
}
public List <EmailResult> ReportarError(ReportarErrorModel model, TicketError ticket)
{
Uow.TicketErrores.Agregar(ticket);
Uow.Commit();
model.TicketErrorID = ticket.TicketErrorId;
return(_notificationService.EnviarErrorPorMail(model));
}
public List <EmailResult> EnviarErrorPorMail(ReportarErrorModel errorData)
{
var mailstext = ConfigurationManager.AppSettings["ReportarErrorDevelopersEmails"];
var emails = mailstext.Split(',').ToList();
var variables = new List <merge_var>
{
new merge_var()
{
name = "FIRSTNAME", content = errorData.FirstName
},
new merge_var()
{
name = "LASTNAME", content = errorData.LastName
},
new merge_var()
{
name = "EMAILADDRESS", content = errorData.EmailAddress
},
new merge_var()
{
name = "DESCRIPCION", content = errorData.Description
},
new merge_var()
{
name = "TICKETID", content = errorData.TicketErrorID.ToString()
},
new merge_var()
{
name = "TITULO", content = errorData.Titulo
},
new merge_var()
{
name = "BASEURL", content = errorData.WebUrl
}
};
var subject = String.Format("Reporte de error [Ticket: #{0}]", errorData.TicketErrorID);
return(EmailHelper.SendMailTemplate(emails, "errortemplate", variables, subject));
}
public async Task <ActionResult> ReportarError(ReportarErrorModel error)
{
if (!ModelState.IsValid)
{
return(PartialView(error));
}
try
{
error.FirstName = UsuarioActual.Usuario.Nombre;
error.LastName = UsuarioActual.Usuario.Apellido;
error.WebUrl = AppSettings.BaseURL;
var ticket = new TicketError
{
EstadoTicketId = EstadoTicketEnum.Pendiente,
Fecha = DateTime.Now,
Mensaje = error.Description,
UsuarioId = UsuarioActual.Usuario.UsuarioId,
Origen = OrigenTicketEnum.Web,
Titulo = error.Titulo,
Email = error.EmailAddress
};
var result = TicketErrorNegocio.ReportarError(error, ticket);
if (result == null)
{
return(PartialView("ReportarErrorFail"));
}
}
catch (Exception ex)
{
EventLogger.Log(ex);
return(PartialView("ReportarErrorFail"));
}
return(PartialView("ReportarErrorSuccess"));
}