/// 审核保存
/// <summary>
/// 审核保存
/// </summary>
/// <param name="userID"></param>
/// <param name="sInfoData"></param>
/// <param name="status"></param>
/// <returns></returns>
public override int AuditSave(int userID, QS_ResultData sInfoData, QSResultStatus status)
{
QS_IM_ResultInfo model = CommonBll.Instance.GetComAdoInfo <QS_IM_ResultInfo>(CommonFunction.ObjectToInteger(sInfoData.QS_RID));
model.ModifyTime = System.DateTime.Now;
model.ModifyUserID = userID;
model.ScoreType = Convert.ToInt32(sInfoData.ScoreType);
model.Status = (Int32)status;
model.StateResult = 1;
CommonBll.Instance.UpdateComAdoInfo <QS_IM_ResultInfo>(model);
return(model.QS_RID.Value);
}
/// 审核保存
/// <summary>
/// 审核保存
/// </summary>
/// <param name="userID"></param>
/// <param name="sInfoData"></param>
/// <param name="status"></param>
/// <returns></returns>
public override int AuditSave(int userID, QS_ResultData sInfoData, QSResultStatus status)
{
Entities.QS_Result model = null;
model = BLL.QS_Result.Instance.GetQS_Result(Convert.ToInt32(sInfoData.QS_RID));
model.ModifyTime = System.DateTime.Now;
model.ModifyUserID = userID;
model.ScoreType = Convert.ToInt32(sInfoData.ScoreType);
model.Status = (Int32)status;
model.StateResult = 1;
BLL.QS_Result.Instance.Update(model);
return(model.QS_RID);
}
/// 审核
/// <summary>
/// 审核
/// </summary>
/// <param name="msg"></param>
/// <param name="userID"></param>
/// <param name="retQS_RID"></param>
private void SubState(out string msg, int userID, out int retQS_RID)
{
QS_ResultData sInfoData;
retQS_RID = 0;
if (GetData(out msg, out sInfoData))
{
return;
}
try
{
int QS_RID = 0;
//说明是初次提交
if (sInfoData.QS_RID == "0")
{
msg = "没有找到该评分结果";
return;
}
//再次保存
else
{
QSResultStatus status = QSResultStatus.Claimed;
QS_RID = AuditSave(userID, sInfoData, status);
}
//返回成绩表主键
retQS_RID = QS_RID;
//是否有致命项
bool HaveDead = AuditResultDetail(userID, sInfoData, QS_RID);
//保存成绩
SaveScoreResult(sInfoData, HaveDead, QS_RID);
}
catch (Exception ex)
{
msg = ex.Message.ToString();
}
}
/// 维护成绩表
/// <summary>
/// 维护成绩表
/// </summary>
/// <param name="sInfoData"></param>
/// <param name="userID"></param>
/// <param name="QS_RTID"></param>
/// <param name="status"></param>
/// <returns></returns>
private int InsertOrUpdateResult(QS_ResultData sInfoData, int userID, out int QS_RTID, QSResultStatus status)
{
QS_IM_ResultInfo model = null;
DataRow dr = BLL.QS_IM_Result.Instance.GetQS_IM_ResultForCSID(sInfoData.CSID);
if (dr == null)
{
throw new Exception("会话不存在！");
}
//说明是初次
if (sInfoData.QS_RID == "0")
{
if (status == QSResultStatus.Submitted)
{
if (BLL.QS_IM_Result.Instance.HasScored(sInfoData.CSID))
{
// "此话务已评分过分了，不能再次评分！";
QS_RTID = 0;
return(-9999);
}
}
model = new QS_IM_ResultInfo();
//QS_RID根据QS_Result表中的自增列生成，两个表的主键不能重复
model.QS_RID = BLL.QS_IM_Result.Instance.CreateQS_RID();
model.CSID = Convert.ToInt64(sInfoData.CSID);
model.QS_RTID = Convert.ToInt32(sInfoData.QS_RTID);
model.SeatID = dr["AgentUserID"].ToString();
model.ScoreType = Convert.ToInt32(sInfoData.ScoreType);
model.CreateTime = System.DateTime.Now;
model.CreateUserID = userID;
model.QualityAppraisal = sInfoData.QualityAppraisal;
model.Status = (Int32)status;
CommonBll.Instance.InsertComAdoInfo <QS_IM_ResultInfo>(model);
}
//再次保存
else
{
model = CommonBll.Instance.GetComAdoInfo <QS_IM_ResultInfo>(CommonFunction.ObjectToInteger(sInfoData.QS_RID));
model.QualityAppraisal = sInfoData.QualityAppraisal;
model.ModifyTime = System.DateTime.Now;
model.ModifyUserID = userID;
model.ScoreType = Convert.ToInt32(sInfoData.ScoreType);
model.Status = (Int32)status;
CommonBll.Instance.UpdateComAdoInfo <QS_IM_ResultInfo>(model);
}
//返回结果
QS_RTID = model.QS_RTID.Value;
return(model.QS_RID.Value);
}
/// 维护成绩表
/// <summary>
/// 维护成绩表
/// </summary>
/// <param name="sInfoData"></param>
/// <param name="userID"></param>
/// <param name="QS_RTID"></param>
/// <param name="status"></param>
/// <returns></returns>
private int InsertOrUpdateResult(QS_ResultData sInfoData, int userID, out int QS_RTID, QSResultStatus status, string tableEndName)
{
Entities.QS_Result model = null;
//由于易湃外呼业务签入cc系统，易湃不入库CallRecordInfo表，所以此处改成从CallRecord_ORIG_Business取录音创建坐席 modify by qizq 2014-4-17
Entities.CallRecord_ORIG_Business callModel = BLL.CallRecord_ORIG_Business.Instance.GetByCallID(Convert.ToInt64(sInfoData.CallID), tableEndName);
//说明是初次
if (sInfoData.QS_RID == "0")
{
if (status == QSResultStatus.Submitted)
{
if (BLL.QS_Result.Instance.HasScored(sInfoData.CallID))
{
// "此话务已评分过分了，不能再次评分！";
QS_RTID = 0;
return(-9999);
}
}
model = new Entities.QS_Result();
model.CallReCordID = Convert.ToInt64(sInfoData.CallID);
model.CallID = Convert.ToInt64(sInfoData.CallID);
model.QS_RTID = Convert.ToInt32(sInfoData.QS_RTID);
model.SeatID = callModel.CreateUserID.ToString();
model.ScoreType = Convert.ToInt32(sInfoData.ScoreType);
model.CreateTime = System.DateTime.Now;
model.CreateUserID = userID;
model.QualityAppraisal = sInfoData.QualityAppraisal;
model.Status = (Int32)status;
model.QS_RID = BLL.QS_Result.Instance.Insert(model, tableEndName);
if (model.QS_RID == -9999)
{
// "此话务已评分过分了，不能再次评分！";
QS_RTID = 0;
return(-9999);
}
}
//再次保存
else
{
model = BLL.QS_Result.Instance.GetQS_Result(Convert.ToInt32(sInfoData.QS_RID));
model.QualityAppraisal = sInfoData.QualityAppraisal;
model.ModifyTime = System.DateTime.Now;
model.ModifyUserID = userID;
model.ScoreType = Convert.ToInt32(sInfoData.ScoreType);
model.Status = (Int32)status;
BLL.QS_Result.Instance.Update(model);
}
//返回结果
QS_RTID = model.QS_RTID;
return(model.QS_RID);
}
/// 审核保存 /// <summary> /// 审核保存 /// </summary> /// <param name="userID"></param> /// <param name="sInfoData"></param> /// <param name="status"></param> /// <returns></returns> public abstract int AuditSave(int userID, QS_ResultData sInfoData, QSResultStatus status);
