public Guid CreateNewIncident(CreateIncidentRequest request, IIdentity currentUser)
{
var currentUserId = mZSupportId;
if (!request.IsSupportIncident)
{
//если выбран текущий юзер как ответсвенный, то тащим его айдишник из ЦРМ.
currentUserId = mSystemUsersService.FindUserIdByIdentity(currentUser);
}
if (currentUserId == null)
{
throw new AuthenticationException(String.Format("Пользователь с именем {0} не найден в црм", currentUser.Name));
}
var incident = new Incident
{
Id = Guid.NewGuid(),
Title = request.Header,
Description = request.Body,
New_prichina = request.CloseReason,
iok_sort_group = request.Specialization,
CaseOriginCode = 1,
PriorityCode = 3,
New_receive = DateTime.Now,
CaseTypeCode = 1,
CustomerId = new CrmEntityReference("account", request.OrganizationId),
ResponsibleContactId = new CrmEntityReference("contact", request.ContactId),
OwnerId = new CrmEntityReference("systemuser", currentUserId),
svk_functional = request.FunctionalId == Guid.Empty? null: new CrmEntityReference("svk_functional", request.FunctionalId),
SubjectId = request.SubjectId == Guid.Empty?null:new CrmEntityReference("subject", request.SubjectId)
};
mIncidentsRepository.Create(incident);
if (request.CloseAfterRegistration)
{
mIncidentsRepository.Deactivate(incident, 0, 0);
}
return(incident.Id);
}
public void CreateIncomingNote(CreateIncomingNoteRequest request, IIdentity currentUser)
{
var currentUserId = mSystemUsersService.FindUserIdByIdentity(currentUser);
mIncomingNoteCommands.CreateNew(request, currentUserId);
}
