public async Task <string> CreateCase(ParkingPermitsRequest parkingPermitsRequest)
{
if (!string.IsNullOrEmpty(parkingPermitsRequest.CaseReference))
{
HttpResponse <Case> existingVerintCase = await _verintServiceGateway.GetCase(parkingPermitsRequest.CaseReference);
if (existingVerintCase != null)
{
if (!_permitHelper.hasCaseModified(parkingPermitsRequest, existingVerintCase.ResponseContent))
{
return(parkingPermitsRequest.CaseReference);
}
HttpResponse <string> caseClosedResponse = await _verintServiceGateway.CloseCase(new CloseCaseRequest()
{
CaseReference = parkingPermitsRequest.CaseReference,
Description = PermitConstants.STATUS_CLOSED,
ReasonTitle = PermitConstants.STATUS_CLOSED,
});
if (!caseClosedResponse.IsSuccessStatusCode)
{
throw new HttpResponseException(HttpStatusCode.FailedDependency,
$"{nameof(ParkingPermitsService)}: {nameof(CreateCase)}: " +
$"{nameof(_verintServiceGateway)} {nameof(_verintServiceGateway.CloseCase)} " +
$"failed with {caseClosedResponse.StatusCode}");
}
}
}
var verintCase = _permitHelper.ConvertPermitRequestToVerintCase(parkingPermitsRequest);
HttpResponse <string> response = await _verintServiceGateway.CreateCase(verintCase);
if (!response.IsSuccessStatusCode || string.IsNullOrEmpty(response.ResponseContent))
{
throw new HttpResponseException(HttpStatusCode.FailedDependency,
$"{nameof(ParkingPermitsService)}: {nameof(CreateCase)}: " +
$"{nameof(_verintServiceGateway)} {nameof(_verintServiceGateway.CreateCase)} " +
$"failed with {response.StatusCode}");
}
var caseRef = response.ResponseContent;
try
{
if (parkingPermitsRequest.File != null && parkingPermitsRequest.File.Any())
{
foreach (var file in parkingPermitsRequest.File)
{
var attachment = file;
var note = new NoteWithAttachments
{
CaseRef = long.Parse(caseRef),
AttachmentsDescription = attachment.TrustedOriginalFileName,
Attachments = new List <File> {
file
}
};
var noteResponse = await _verintServiceGateway.AddNoteWithAttachments(note);
if (!noteResponse.IsSuccessStatusCode || noteResponse == null)
{
throw new HttpResponseException(HttpStatusCode.FailedDependency,
$"{nameof(ParkingPermitsService)}: {nameof(CreateCase)}: " +
$"{nameof(_verintServiceGateway)} {nameof(_verintServiceGateway.AddNoteWithAttachments)} " +
$"failed with {noteResponse.StatusCode}");
}
}
}
}
catch (Exception ex)
{
throw new Exception($"ParkingEnforcementService::AddNoteWithAttachments, an exception has occurred while adding note with attachment to case: {response.ResponseContent}", ex);
}
if (!parkingPermitsRequest.CalculatedCost.Equals(PermitConstants.FREE_PRICE))
{
try
{
await _distributedCache.SetStringAsync(caseRef, JsonSerializer.Serialize(parkingPermitsRequest),
new DistributedCacheEntryOptions { AbsoluteExpiration = DateTime.Now.AddMinutes(60) });
}
catch (Exception exception)
{
throw new HttpResponseException(HttpStatusCode.FailedDependency,
$"{nameof(ParkingPermitsService)}: {nameof(CreateCase)}: " +
$"{nameof(_distributedCache)} failed - Verint Case Ref: " +
$"{caseRef}, message: {exception.Message}");
}
}
if (parkingPermitsRequest.CalculatedCost.Equals(PermitConstants.FREE_PRICE))
{
_mailHelper.SendParkingPermitEmail(EMailTemplate.GenericReport, caseRef, parkingPermitsRequest);
}
return(caseRef);
}
