/// <summary>
/// Initializes a new instance of the <see cref="PublishFunction"/> class.
/// </summary>
/// <param name="qnaServiceProviders">Language specific Question and answer maker service providers.</param>
/// <param name="configurationProvider">Configuration service provider.</param>
/// <param name="searchServiceDataProvider">Search service data provider.</param>
/// <param name="knowledgeBaseSearchService">Knowledgebase search service.</param>
public PublishFunction(IEnumerable <IQnaServiceProvider> qnaServiceProviders, IConfigurationDataProvider configurationProvider, ISearchServiceDataProvider searchServiceDataProvider, IKnowledgeBaseSearchService knowledgeBaseSearchService)
{
this.qnaServiceProviders = qnaServiceProviders;
this.configurationProvider = configurationProvider;
this.searchServiceDataProvider = searchServiceDataProvider;
this.knowledgeBaseSearchService = knowledgeBaseSearchService;
}
/// <summary>
/// Get the results from Azure search service and populate the result (card + preview).
/// </summary>
/// <param name="languageCode">Current expert team's applicable language code.</param>
/// <param name="query">Query which the user had typed in message extension search.</param>
/// <param name="commandId">Command id to determine which tab in message extension has been invoked.</param>
/// <param name="count">Count for pagination.</param>
/// <param name="skip">Skip for pagination.</param>
/// <param name="localTimestamp">Local timestamp of the user activity.</param>
/// <param name="searchService">Search service.</param>
/// <param name="knowledgeBaseSearchService">Knowledgebase search service.</param>
/// <param name="activityStorageProvider">Activity storage provider.</param>
/// <param name="appBaseUri">Application base uri.</param>
/// <returns><see cref="Task"/> Returns MessagingExtensionResult which will be used for providing the card.</returns>
public static async Task <MessagingExtensionResult> GetSearchResultAsync(
string languageCode,
string query,
string commandId,
int?count,
int?skip,
DateTimeOffset?localTimestamp,
ISearchService searchService,
IKnowledgeBaseSearchService knowledgeBaseSearchService,
IActivityStorageProvider activityStorageProvider,
string appBaseUri)
{
MessagingExtensionResult composeExtensionResult = new MessagingExtensionResult
{
Type = "result",
AttachmentLayout = AttachmentLayoutTypes.List,
Attachments = new List <MessagingExtensionAttachment>(),
};
IList <TicketEntity> searchServiceResults = new List <TicketEntity>();
// commandId should be equal to Id mentioned in Manifest file under composeExtensions section.
switch (commandId)
{
case RecentCommandId:
searchServiceResults = await searchService.SearchTicketsAsync(TicketSearchScope.RecentTickets, languageCode, query, count, skip).ConfigureAwait(false);
composeExtensionResult = GetMessagingExtensionResult(commandId, localTimestamp, searchServiceResults, appBaseUri);
break;
case OpenCommandId:
searchServiceResults = await searchService.SearchTicketsAsync(TicketSearchScope.UnAnsweredTickets, languageCode, query, count, skip).ConfigureAwait(false);
composeExtensionResult = GetMessagingExtensionResult(commandId, localTimestamp, searchServiceResults, appBaseUri);
break;
case AssignedCommandId:
searchServiceResults = await searchService.SearchTicketsAsync(TicketSearchScope.AnsweredTickets, languageCode, query, count, skip).ConfigureAwait(false);
composeExtensionResult = GetMessagingExtensionResult(commandId, localTimestamp, searchServiceResults, appBaseUri);
break;
case KnowledgebaseQuestionCommandId:
var azureSearchEntities = await knowledgeBaseSearchService.GetAzureSearchEntitiesAsync(query).ConfigureAwait(false);
if (azureSearchEntities.Any())
{
var activitiesData = await activityStorageProvider.GetActivityEntitiesAsync().ConfigureAwait(false);
composeExtensionResult.Attachments = MessagingExtensionQnaCard.GetAllKbQuestionsCard(azureSearchEntities, activitiesData);
}
break;
}
return(composeExtensionResult);
}
/// <summary>
/// Initializes a new instance of the <see cref="MessagingExtensionActivity"/> class.
/// </summary>
/// <param name="configurationProvider">Configuration Provider.</param>
/// <param name="activityStorageProvider">Activity storage provider.</param>
/// <param name="qnaServiceProvider">Question and answer maker service provider.</param>
/// <param name="searchService">SearchService dependency injection.</param>
/// <param name="botAdapter">Bot adapter dependency injection.</param>
/// <param name="memoryCache">IMemoryCache dependency injection.</param>
/// <param name="knowledgeBaseSearchService">KnowledgeBaseSearchService dependency injection.</param>
/// <param name="optionsAccessor">A set of key/value application configuration properties for FaqPlusPlus bot.</param>
/// <param name="logger">Instance to send logs to the Application Insights service.</param>
/// <param name="ticketsProvider">Instance of Ticket provider helps in fetching and storing information in storage table.</param>
/// <param name="notificationService">Notifies in expert's Team chat.</param>
public MessagingExtensionActivity(
Common.Providers.IConfigurationDataProvider configurationProvider,
IQnaServiceProvider qnaServiceProvider,
IActivityStorageProvider activityStorageProvider,
ISearchService searchService,
BotFrameworkAdapter botAdapter,
IMemoryCache memoryCache,
IKnowledgeBaseSearchService knowledgeBaseSearchService,
IOptionsMonitor <BotSettings> optionsAccessor,
ILogger <MessagingExtensionActivity> logger,
ITicketsProvider ticketsProvider,
INotificationService notificationService)
{
this.configurationProvider = configurationProvider ?? throw new ArgumentNullException(nameof(configurationProvider));
this.qnaServiceProvider = qnaServiceProvider ?? throw new ArgumentNullException(nameof(qnaServiceProvider));
this.activityStorageProvider = activityStorageProvider ?? throw new ArgumentNullException(nameof(activityStorageProvider));
this.searchService = searchService ?? throw new ArgumentNullException(nameof(searchService));
this.botAdapter = botAdapter ?? throw new ArgumentNullException(nameof(botAdapter));
this.accessCache = memoryCache ?? throw new ArgumentNullException(nameof(memoryCache));
this.logger = logger ?? throw new ArgumentNullException(nameof(logger));
this.knowledgeBaseSearchService = knowledgeBaseSearchService ?? throw new ArgumentNullException(nameof(knowledgeBaseSearchService));
this.ticketsProvider = ticketsProvider ?? throw new ArgumentNullException(nameof(ticketsProvider));
this.notificationService = notificationService ?? throw new ArgumentNullException(nameof(notificationService));
if (optionsAccessor == null)
{
throw new ArgumentNullException(nameof(optionsAccessor));
}
this.options = optionsAccessor.CurrentValue;
this.appId = this.options.ExpertAppId;
this.appBaseUri = this.options.AppBaseUri;
this.accessCacheExpiryInDays = this.options.AccessCacheExpiryInDays;
if (this.accessCacheExpiryInDays <= 0)
{
this.accessCacheExpiryInDays = DefaultAccessCacheExpiryInDays;
this.logger.LogInformation($"Configuration option is not present or out of range for AccessCacheExpiryInDays and the default value is set to: {this.accessCacheExpiryInDays}", SeverityLevel.Information);
}
}
