public string SendPrivateMessage() { try { KfNumber kfNumber = _kfNumberService.GetById(KfNumberId); if (kfNumber == null) { return(JsonHelper.AnalysisJson <string>("KfNumber对象为null", "error", null)); } KfMeeting kfMeeting = _kfMeetingService.GetById(KfMeetingId); if (kfMeeting.IsEnd) { return(JsonHelper.AnalysisJson <string>(string.Format("本条消息发送失败[{0}]", "本次会话已经结束"), "error", null)); } string messageText = Request["messageText"]; if (string.IsNullOrWhiteSpace(messageText)) { return(JsonHelper.AnalysisJson <string>("消息不能为空", "error", null)); } messageText = messageText.Trim(); // 防止XSS攻击 //messageText = Sanitizer.GetSafeHtmlFragment(messageText); //messageText = HttpUtility.HtmlEncode(StringHelper.StripHtml(messageText)); messageText = HttpUtility.HtmlEncode(messageText); //把消息存入数据库 //ICommunicationRepository iCommunicationRepository = new PersistedRepository(); _kfMeetingMessageService.InsertKfMeetingMessage(KfMeetingId, 1, messageText); //把消息发送给微信端客户 MpUser mpUser = _mpUserService.GetById(ReceiveUserId); if (mpUser != null && !string.IsNullOrWhiteSpace(mpUser.OpenID)) { _mpUserService.SendMessage(mpUser.OpenID, messageText); } //把消息发给通信线程进行中转(适用于web聊天) string message2 = string.Empty; if (new CommandManager(null).TryHandleCommand("SendPrivateMessage", new string[] { KfNumberId.ToString(), ReceiveUserId.ToString(), messageText }, ref message2) && string.IsNullOrWhiteSpace(message2)) { return(JsonHelper.AnalysisJson <string>(string.Empty, "ok", null)); } this.log.Warn(string.Format("消息发送失败,{0}", message2)); return(JsonHelper.AnalysisJson <string>(string.Format("本条消息发送失败[{0}]", message2), "error", null)); } catch (Exception ex) { this.log.Warn(ex.Message); return(JsonHelper.AnalysisJson <string>(string.Format("本条消息发送失败[{0}]", ex.Message), "error", null)); } }
public string EndKfMeeting() { if (!string.IsNullOrWhiteSpace(Token)) { if (Token != "ocean") { return(JsonHelper.AnalysisJson <string>("凭证错误", "error", null)); } } KfMeeting kfMeeting = _kfMeetingService.GetById(KfMeetingId); if (!kfMeeting.IsEnd) { kfMeeting.RecordCount = _kfMeetingMessageService.GetCount(" where KfMeetingId='" + kfMeeting.Id + "'"); kfMeeting.EndDate = DateTime.Now; kfMeeting.IsEnd = true; _kfMeetingService.Update(kfMeeting); //向客服发送断开通知 string message = string.Empty; //访客名称 string visitName = string.Empty; MpUser mpUser = _mpUserService.GetById(kfMeeting.MpUserId); if (mpUser != null) { visitName = mpUser.NickName; if (!string.IsNullOrWhiteSpace(mpUser.OpenID)) { _mpUserService.SendMessage(mpUser.OpenID, "成功退出聊天,输入【客服】或【kf】转人工客服"); } } else { visitName = "访客_" + new Random().Next(100); } new CommandManager(null).TryHandleCommand("Notice", new string[] { kfMeeting.MpUserId.ToString(), visitName, kfMeeting.KfNumberId.ToString(), "3", "0", kfMeeting.MpUserId.ToString() }, ref message); //断开当前用户的所有连接 _kfMeetingService.ExcuteSql("update KfMeeting set IsEnd=1 where MpUserId='" + kfMeeting.MpUserId + "'"); } //更新用户状态 _mpUserService.ChangeMpUserState(kfMeeting.MpUserId, 0); return(JsonHelper.AnalysisJson <string>(string.Empty, "ok", null)); }