public async Task <string> Create(StockportGovUK.NetStandard.Models.Verint.Case crmCase)
{
crmCase.InteractionReference = await _interactionService.CreateAsync(crmCase);
var caseDetails = _caseToFWTCaseCreateMapper.Map(crmCase);
try
{
var result = _verintConnection.createCaseAsync(caseDetails).Result.CaseReference;
if (crmCase.UploadNotesWithAttachmentsAfterCaseCreation)
{
_logger.LogError($"CaseService.create: (crmCase.Note.Count) Notes {crmCase.NotesWithAttachments.Count}. ");
crmCase.NotesWithAttachments.ForEach(note => note.CaseRef = Convert.ToInt64(result));
await CacheNotesWithAttachments(result, crmCase.NotesWithAttachments);
}
else
{
crmCase.NotesWithAttachments.ForEach(async note => {
note.CaseRef = Convert.ToInt64(result);
await CreateNotesWithAttachment(note);
});
}
return(result);
}
catch (Exception ex)
{
_logger.LogError(ex, $"CaseService.Create:{crmCase.ID} Verint create case failed");
throw ex;
}
}