Esempio n. 1
0
        public ActionResult EditTicket(TicketsUserViewModel ticketsViewModel)
        {
            try
            {
                if (ModelState.IsValid)
                {
                    if (Request != null && (_attachments.AttachmentsExistbyTicketId(ticketsViewModel.TicketId) &&
                                            Request.Files["fileupload_1"].ContentLength != 0 &&
                                            Request.Files["fileupload_2"].ContentLength != 0 &&
                                            Request.Files["fileupload_3"].ContentLength != 0))
                    {
                        ModelState.AddModelError("", "Delete Pervious uploaded Attachments for Uploading New Attachments");
                        ticketsViewModel.HasAttachment =
                            _attachments.CheckAttachmentsExistbyTicketId(ticketsViewModel.TrackingId);
                        ticketsViewModel.ListofCategory    = _category.GetAllActiveSelectListItemCategory();
                        ticketsViewModel.ListofPriority    = _priority.GetAllPrioritySelectListItem();
                        ticketsViewModel.ListofAttachments =
                            _attachments.GetListAttachmentsByAttachmentId(ticketsViewModel.TicketId);
                        return(View(ticketsViewModel));
                    }
                    else
                    {
                        var attachments       = new Attachments();
                        var attachmentdetails = new AttachmentDetails();
                        // ReSharper disable once CollectionNeverQueried.Local
                        var listofattachments = new List <Attachments>();
                        // ReSharper disable once CollectionNeverQueried.Local
                        var listofattachmentdetails = new List <AttachmentDetails>();

                        if (Request != null && Request.Files.AllKeys.Any())
                        {
                            var file = Request.Files;

                            if (Request.Files["fileupload_1"].ContentLength != 0 ||
                                Request.Files["fileupload_2"].ContentLength != 0 ||
                                Request.Files["fileupload_3"].ContentLength != 0)
                            {
                                for (int i = 0; i <= file.Count - 1; i++)
                                {
                                    if (file[i] != null && file[i].ContentLength > 0)
                                    {
                                        string fileName  = Path.GetFileName(file[i].FileName);
                                        string extension = Path.GetExtension(file[i].FileName);

                                        attachments.UserId = Convert.ToInt64(_sessionHandler.UserId);

                                        attachments.AttachmentName = fileName;
                                        attachments.AttachmentType = extension;
                                        attachments.CreatedDate    = DateTime.Now;

                                        var inputStream = file[i]?.InputStream;
                                        if (inputStream != null)
                                        {
                                            using (var binaryReader = new BinaryReader(inputStream))
                                            {
                                                byte[] fileSize = binaryReader.ReadBytes(count: file[i].ContentLength);
                                                attachmentdetails.AttachmentBytes = fileSize;
                                            }
                                        }

                                        listofattachments.Add(attachments);
                                        listofattachmentdetails.Add(attachmentdetails);
                                    }
                                }

                                var message = AppendSignature(ticketsViewModel.Message);
                                ticketsViewModel.Message = message;
                                _tickets.UpdateTickets(ticketsViewModel, listofattachments, listofattachmentdetails);

                                TicketHistoryHelper ticketHistoryHelper = new TicketHistoryHelper();
                                TicketHistory       ticketHistory       = new TicketHistory
                                {
                                    UserId       = Convert.ToInt32(_sessionHandler.UserId),
                                    Message      = ticketHistoryHelper.EditTicket(),
                                    ProcessDate  = DateTime.Now,
                                    TicketId     = ticketsViewModel.TicketId,
                                    ActivitiesId = Convert.ToInt16(StatusMain.Activities.EditedTicket)
                                };
                                _ticketHistory.TicketHistory(ticketHistory);


                                TempData["TicketReplyMessage"] = CommonMessages.TicketUpdatedSuccessReplyMessages;
                            }
                            else
                            {
                                ticketsViewModel.Message = AppendSignature(ticketsViewModel.Message);
                                _tickets.UpdateTickets(ticketsViewModel, null, null);

                                TicketHistoryHelper ticketHistoryHelper = new TicketHistoryHelper();
                                TicketHistory       ticketHistory       = new TicketHistory
                                {
                                    UserId      = Convert.ToInt32(_sessionHandler.UserId),
                                    Message     = ticketHistoryHelper.EditTicket(),
                                    ProcessDate = DateTime.Now,
                                    TicketId    = ticketsViewModel.TicketId
                                };
                                _ticketHistory.TicketHistory(ticketHistory);


                                TempData["TicketReplyMessage"] = CommonMessages.TicketUpdatedSuccessReplyMessages;
                            }
                        }
                    }
                }
                return(RedirectToAction("Details", "TicketDetailsHOD",
                                        new { trackingId = ticketsViewModel.TrackingId }));
            }
            catch (Exception)
            {
                throw;
            }
        }