public EventAppointmentCancellationLog Save(EventAppointmentCancellationLog domain)
{
using (var adapter = PersistenceLayer.GetDataAccessAdapter())
{
var entity = Mapper.Map <EventAppointmentCancellationLog, EventAppointmentCancellationLogEntity>(domain);
adapter.SaveEntity(entity, true, false);
return(Mapper.Map <EventAppointmentCancellationLogEntity, EventAppointmentCancellationLog>(entity));
}
}
private CallQueueCustomer CreateCustomerCallQueueCustomerModel(CallQueueCustomer existingCallQueueCustomer, CallQueueCustomer callQueueCustomer, Customer customer,
IEnumerable <Call> customerCalls, int callAttempts, Appointment futureAppointment, ProspectCustomer prospectCustomer, EventAppointmentCancellationLog eacl,
bool isConfirmationCallQueue, CustomerEligibility customerEligibility, IEnumerable <EventCustomer> eventCustomers, CustomerTargeted customerTargeted)
{
var lastCall = (from cc in customerCalls
where cc.Status != (long)CallStatus.CallSkipped &&
(isConfirmationCallQueue == false || cc.CallQueueId == callQueueCustomer.CallQueueId)
orderby cc.DateCreated descending
select cc).FirstOrDefault();
if (existingCallQueueCustomer == null)
{
existingCallQueueCustomer = callQueueCustomer;
existingCallQueueCustomer.DateCreated = DateTime.Now;
existingCallQueueCustomer.CallDate = DateTime.Now;
}
else
{
existingCallQueueCustomer.CallDate = DateTime.Now;
}
existingCallQueueCustomer.IsActive = true;
existingCallQueueCustomer.Status = CallQueueStatus.Initial;
existingCallQueueCustomer.FirstName = customer.Name.FirstName;
existingCallQueueCustomer.LastName = customer.Name.LastName;
existingCallQueueCustomer.MiddleName = customer.Name.MiddleName;
existingCallQueueCustomer.PhoneHome = customer.HomePhoneNumber;
existingCallQueueCustomer.PhoneCell = customer.MobilePhoneNumber;
existingCallQueueCustomer.PhoneOffice = customer.OfficePhoneNumber;
existingCallQueueCustomer.ZipId = customer.Address.ZipCode.Id;
existingCallQueueCustomer.ZipCode = customer.Address.ZipCode.Zip;
existingCallQueueCustomer.Tag = customer.Tag;
existingCallQueueCustomer.IsEligble = customerEligibility != null ? customerEligibility.IsEligible : null;
existingCallQueueCustomer.IsIncorrectPhoneNumber = customer.IsIncorrectPhoneNumber;
existingCallQueueCustomer.IsLanguageBarrier = customer.IsLanguageBarrier;
existingCallQueueCustomer.ActivityId = customer.ActivityId;
existingCallQueueCustomer.DoNotContactTypeId = customer.DoNotContactTypeId;
existingCallQueueCustomer.DoNotContactUpdateDate = customer.DoNotContactUpdateDate;
existingCallQueueCustomer.AppointmentDate = futureAppointment != null ? futureAppointment.StartTime : (DateTime?)null;
existingCallQueueCustomer.NoShowDate = futureAppointment == null ? (eventCustomers.Any() ? eventCustomers.OrderByDescending(x => x.NoShowDate).First().NoShowDate : null) : null;
if (!isConfirmationCallQueue)
{
existingCallQueueCustomer.CallCount = customerCalls.Count(x => x.IsContacted.HasValue && x.IsContacted.Value);
existingCallQueueCustomer.Attempts = callAttempts;
existingCallQueueCustomer.CallStatus = lastCall != null ? lastCall.Status : (long?)null;
existingCallQueueCustomer.Disposition = lastCall != null ? lastCall.Disposition : string.Empty;
}
//confirm call queue - called then registered for another event, and queue regenerated
existingCallQueueCustomer.ContactedDate = lastCall != null ? lastCall.DateCreated : (DateTime?)null;
existingCallQueueCustomer.CallBackRequestedDate = null;
if (prospectCustomer != null && lastCall != null && lastCall.Status == (long)CallStatus.Attended && lastCall.Disposition == ProspectCustomerTag.CallBackLater.ToString())
{
existingCallQueueCustomer.CallBackRequestedDate = prospectCustomer.CallBackRequestedDate;
}
existingCallQueueCustomer.AppointmentCancellationDate = (DateTime?)null;
if (eacl != null && (lastCall == null || lastCall.DateCreated < eacl.DateCreated))
{
existingCallQueueCustomer.AppointmentCancellationDate = eacl.DateCreated;
}
existingCallQueueCustomer.DoNotContactUpdateSource = customer.DoNotContactUpdateSource;
existingCallQueueCustomer.LanguageBarrierMarkedDate = customer.LanguageBarrierMarkedDate;
existingCallQueueCustomer.IncorrectPhoneNumberMarkedDate = customer.IncorrectPhoneNumberMarkedDate;
existingCallQueueCustomer.LanguageId = customer.LanguageId;
if (customerTargeted != null)
{
existingCallQueueCustomer.TargetedYear = customerTargeted.ForYear;
existingCallQueueCustomer.IsTargeted = customerTargeted.IsTargated;
}
existingCallQueueCustomer.ProductTypeId = customer.ProductTypeId;
return(existingCallQueueCustomer);
}
