public async Task CreateRequest(SocketGuild guild, SocketGuildUser user, string authorName, string title, string text, SupportType supportType, int atLeastAdminLevel, bool fromDiscord)
{
GuildEntity guildEntity = _databaseHandler.Get <GuildEntity>(guild.Id);
if (guildEntity is null)
{
return;
}
var categoryId = guildEntity.SupportRequestCategoryId;
if (categoryId == 0)
{
return;
}
var supportRequestCategory = guild.GetCategoryChannel(categoryId);
if (supportRequestCategory is null)
{
return;
}
var embed = EmbedHelper.GetSupportRequestEmbed(user, title, text, supportType);
var textChannel = await ChannelHelper.CreateSupportChannel(guild, supportType.ToString() + "_discord", categoryId, fromDiscord);
await textChannel.AddPermissionOverwriteAsync(user, new OverwritePermissions(
viewChannel : PermValue.Allow,
sendMessages : PermValue.Allow,
readMessageHistory : PermValue.Allow,
connect : PermValue.Allow,
speak : PermValue.Allow
));
if (atLeastAdminLevel > 1 && guildEntity.SupporterRoleId != 0)
{
await textChannel.DenyAccess(guild, guildEntity.SupporterRoleId);
}
if (atLeastAdminLevel > 2 && guildEntity.AdministratorRoleId != 0)
{
await textChannel.DenyAccess(guild, guildEntity.AdministratorRoleId);
}
var message = await textChannel.SendMessageAsync(user.Mention, embed : embed.Build());
await message.PinAsync();
await user.SendMessageAsync($"Your support request has been sent, a channel has been created:{Environment.NewLine}{message.GetJumpUrl()}");
if (fromDiscord)
{
var reply = await _tdsClient.SupportRequest.Create(user.Id, title, text, supportType, atLeastAdminLevel);
if (int.TryParse(reply, out int requestId))
{
await textChannel.ModifyAsync(c => c.Name = supportType.ToString() + "_" + requestId);
await user.SendMessageAsync($"The support request was successfully added to TDS-V.");
}
else
{
await user.SendMessageAsync($"The support request could not be added to TDS-V." +
$"{Environment.NewLine}You either don't have an account yet or have not set your Discord-ID in your settings (correctly)." +
$"{Environment.NewLine}If you've set the wrong id: You need to set your ID to '{user.Id}'");
}
}
}