/// <inheritdoc />
protected override async Task InternalExecute(Channel incomingCallChannel, StasisStartEventArgs args)
{
var callerExtension = incomingCallChannel.Caller.Number;
var callId = Guid.NewGuid();
var mainBridge = await InitializeMainBridge(incomingCallChannel.Id, callerExtension, callId);
if (mainBridge == null)
{
return;
}
var channel = new DAL.Entities.Channel
{
ChannelId = incomingCallChannel.Id,
Extension = callerExtension,
CallId = callId,
BridgeId = mainBridge,
Role = ChannelRoleType.ExternalChannel
};
var bNumber = incomingCallChannel.Dialplan.Exten;
await _queueSender.Publish(new IncomingCallIntegrationEvent
{
CallId = callId,
CallerExtension = callerExtension,
BNumber = bNumber,
});
Logger.Information($"Sent message to queue about incoming call. Caller: {callerExtension}; ChannelId: {incomingCallChannel.Id}");
await ChannelRepository.AddChannel(channel);
}
/// <inheritdoc />
protected override async Task InternalExecute(Channel userChannel, StasisStartEventArgs args)
{
var routeData = args.RouteData;
if (!routeData.FromCallId.HasValue)
{
Logger.Warning($"Id вызова пользователя не задан. ChannelId: {userChannel.Id}");
return;
}
var userExtension = routeData.FromExtension;
var destinationExtension = routeData.ToExtension;
var destinationChannelId = AriClient.CreateChannelId(ChannelRoleType.ExternalChannel, destinationExtension);
var bridge = await AriClient.CreateBridge();
await AriClient.AddChannelToBridge(bridge.Id, userChannel.Id);
var playBackId = await AriClient.PlayBeeps(userChannel.Id);
var destinationCallArgs = new StasisStartEventArgs
{
BridgeId = bridge.Id,
EventType = StasisStartEventType.CallToDestination,
RouteData = routeData,
PlaybackId = playBackId
};
var encodedArgs = JsonSerializer.EncodeData(destinationCallArgs);
var originateResult = await AriClient.Originate(encodedArgs, "Служба 112", destinationExtension, destinationChannelId);
if (!originateResult)
{
throw new Exception("Ошибка создания канала для участника разговора, которому звонит пользователь.");
}
var userChannelEntity = new DAL.Entities.Channel
{
ChannelId = userChannel.Id,
Extension = userExtension,
CallId = routeData.FromCallId.Value,
BridgeId = bridge.Id,
Role = ChannelRoleType.Conference,
LineId = routeData.LineId
};
await ChannelRepository.AddChannel(userChannelEntity);
var destinationChannelEntity = new DAL.Entities.Channel
{
ChannelId = destinationChannelId,
Extension = destinationExtension,
CallId = routeData.ToCallId,
BridgeId = bridge.Id,
Role = ChannelRoleType.RingingFromUser,
LineId = routeData.LineId
};
await ChannelRepository.AddChannel(destinationChannelEntity);
}
/// <summary>
/// Отправить событие о том, что участник разговора, который звонил в службу завершил разговор
/// </summary>
private async Task NotifyIfIncomingCallEnded(DAL.Entities.Channel channelEntity)
{
if (channelEntity.Role == ChannelRoleType.ExternalChannel)
{
await _queueSender.Publish(new EndCallIntegrationEvent
{
CallId = channelEntity.CallId
});
}
}
private async Task DeleteChannel(DAL.Entities.Channel channel)
{
if (channel.Role == ChannelRoleType.Assistant || channel.Role == ChannelRoleType.PartialAssistant || channel.Role == ChannelRoleType.SpeakSnoopChannel)
{
await ChannelRepository.DeleteChannel(channel.ChannelId);
await HangUpAllChannelsInBridge(channel.BridgeId);
return;
}
await ChannelRepository.DeleteChannel(channel.ChannelId);
}
/// <inheritdoc />
protected override async Task InternalExecute(Channel userChannel, StasisStartEventArgs args)
{
Logger.Information($"AcceptIncomingCallCommand. UserChannelId: {userChannel.Id}, IncomingChannelId: {args.ChannelId}");
try
{
var incomingCallChannel = await ChannelRepository.GetByChannelId(args.ChannelId);
if (incomingCallChannel == null)
{
Logger.Warning($"Канал входящего вызова не найден. UserChannelId: {userChannel.Id}");
return;
}
var routeData = args.RouteData;
var lineId = routeData.LineId;
await InitializeRecordingChannel(userChannel.Id, routeData.ToExtension, ChannelRoleType.Conference, incomingCallChannel.BridgeId, routeData.ToCallId, lineId);
await AriClient.UnholdAsync(incomingCallChannel.ChannelId);
await AriClient.StopMohInBridgeAsync(incomingCallChannel.BridgeId);
await AriClient.AddChannelToBridge(incomingCallChannel.BridgeId, userChannel.Id);
incomingCallChannel.Interrupted = false;
incomingCallChannel.LineId = lineId;
await ChannelRepository.UpdateChannel(incomingCallChannel);
await UpdateAudioRecords(incomingCallChannel.BridgeId, incomingCallChannel.CallId, lineId);
var userChannelEntity = new DAL.Entities.Channel
{
ChannelId = userChannel.Id,
BridgeId = incomingCallChannel.BridgeId,
CallId = routeData.ToCallId,
Extension = routeData.ToExtension,
Role = ChannelRoleType.Conference,
LineId = lineId
};
await ChannelRepository.AddChannel(userChannelEntity);
}
catch (Exception ex)
{
Logger.Warning("AcceptIncomingCallCommand Error", ex);
}
}
/// <inheritdoc />
protected override async Task InternalExecute(Channel channel, StasisStartEventArgs args)
{
Logger.Information($"AddToSnoopBridge. Bridge: {args.BridgeId}. Channel: {args.ChannelId}");
await AriClient.AddChannelToBridge(args.BridgeId, args.ChannelId);
var channelEntity = new DAL.Entities.Channel
{
ChannelId = args.ChannelId,
BridgeId = args.BridgeId,
Role = args.EventType == StasisStartEventType.AddToSpeakSnoopBridge ? ChannelRoleType.SpeakSnoopChannel : ChannelRoleType.SnoopChannel,
LineId = args.RouteData.LineId,
CallId = args.RouteData.ToCallId,
OriginalChannelId = args.OriginalChannelId,
Extension = args.RouteData.ToExtension
};
await ChannelRepository.AddChannel(channelEntity);
}
private async Task ChangeMainChannel(DAL.Entities.Channel oldMainChannel, DAL.Entities.Channel assistantChannel, Guid lineId, StasisStartEventArgs args)
{
var channelsInLine = await ChannelRepository.GetChannelsByLineId(lineId);
var assistantRole = assistantChannel.Role;
var assistantBridgeId = assistantChannel.BridgeId;
var mainBridgeId = oldMainChannel.BridgeId;
var newMainChannelId = assistantChannel.ChannelId;
var newMainChannelExtension = assistantChannel.Extension;
await AriClient.AddChannelToBridge(mainBridgeId, newMainChannelId);
await AriClient.AddChannelToBridge(assistantBridgeId, oldMainChannel.ChannelId);
var assistantSpeakChannel = channelsInLine.SingleOrDefault(t => t.OriginalChannelId == assistantChannel.ChannelId && t.Role == ChannelRoleType.SpeakSnoopChannel);
if (assistantSpeakChannel != null)
{
await InitializeSnoopChannel(oldMainChannel.ChannelId, oldMainChannel.Extension, assistantRole, oldMainChannel.CallId,
assistantSpeakChannel.BridgeId, args, SnoopBridgeType.Speak, true);
}
await SnoopChannelByAllAssistantsChannels(newMainChannelId, newMainChannelExtension, ChannelRoleType.MainUser, assistantChannel.CallId, args);
if (assistantRole == ChannelRoleType.PartialAssistant)
{
await SnoopChannelByAllAssistantsChannels(oldMainChannel.ChannelId, oldMainChannel.Extension, assistantRole, oldMainChannel.CallId, args, assistantChannel.ChannelId);
}
oldMainChannel.Role = assistantRole;
oldMainChannel.BridgeId = assistantBridgeId;
assistantChannel.Role = ChannelRoleType.MainUser;
assistantChannel.BridgeId = mainBridgeId;
await ChannelRepository.UpdateChannel(oldMainChannel);
await ChannelRepository.UpdateChannel(assistantChannel);
await HangUpOldSnoopChannels(oldMainChannel.ChannelId, channelsInLine);
await HangUpOldSnoopChannels(newMainChannelId, channelsInLine);
}
/// <inheritdoc />
protected override async Task InternalExecute(Channel channel, StasisStartEventArgs args)
{
var routeData = args.RouteData;
if (!routeData.LineId.HasValue)
{
return;
}
await AriClient.Answer(channel.Id);
await InitializeRecordingChannel(channel.Id, routeData.ToExtension, ChannelRoleType.Conference, args.BridgeId, routeData.ToCallId, routeData.LineId);
var bridge = await AriClient.GetBridge(args.BridgeId);
await AriClient.AddChannelToBridge(bridge.Id, channel.Id);
await SnoopChannelByAllAssistantsChannels(channel.Id, routeData.ToExtension, ChannelRoleType.Conference, routeData.ToCallId, args);
Logger.Information($"Channel added to call in conference mode. ChannelId: {channel.Id}. CallId: {routeData.ToCallId}");
var channelForIncomingCall = await ChannelRepository.GetChannelForIncomingCall(routeData.LineId.Value);
if (channelForIncomingCall != null && channelForIncomingCall.Interrupted)
{
channelForIncomingCall.Interrupted = false;
await ChannelRepository.UpdateChannel(channelForIncomingCall);
}
var channelEntity = new DAL.Entities.Channel
{
ChannelId = channel.Id,
BridgeId = args.BridgeId,
CallId = routeData.ToCallId,
Extension = routeData.ToExtension,
Role = ChannelRoleType.Conference,
LineId = routeData.LineId
};
await ChannelRepository.AddChannel(channelEntity);
}
/// <summary>
/// Создать новую пару бриджей (LISTEN/SPEAK) для ассистента/частичного ассистента и добавить туда каналы для прослушивания/разговора
/// </summary>
protected async Task <DAL.Entities.Channel> CreateNewAssistantBridgesAndSnoop(Channel assistantChannel,
StasisStartEventArgs args, ChannelRoleType assistantRole)
{
var lineId = args.RouteData?.LineId;
if (!lineId.HasValue)
{
Logger.Warning($"CallTo{assistantRole}. LineId не найден AssistantChannelId: {assistantChannel.Id}.");
return(null);
}
var mainChannel = await ChannelRepository.GetChannelForMainUser(lineId.Value);
if (mainChannel == null)
{
Logger.Warning($"CallTo{assistantRole}. MainChannel не найден.");
return(null);
}
var assistantExtension = args.RouteData.ToExtension;
var assistantCallId = args.RouteData.ToCallId;
var prefix = assistantRole == ChannelRoleType.PartialAssistant ? "PASSISTANT" : "ASSISTANT";
var assistantBridgeId = $"{prefix}_{assistantExtension}_{assistantChannel.Id}";
var speakBridgeId = $"{assistantBridgeId}_SPEAK";
var listenBridgeId = $"{assistantBridgeId}_LISTEN";
await InitializeRecordingChannel(assistantChannel.Id, args.RouteData.ToExtension, assistantRole, mainChannel.BridgeId, assistantCallId, lineId.Value);
await AriClient.CreateBridge(speakBridgeId);
await AriClient.CreateBridge(listenBridgeId);
await AriClient.AddChannelToBridge(listenBridgeId, assistantChannel.Id);
await InitializeSnoopChannel(assistantChannel.Id, assistantExtension, assistantRole, assistantCallId, speakBridgeId, args, SnoopBridgeType.Speak, true);
var channelsInLine = await ChannelRepository.GetChannelsByLineId(lineId.Value);
var channelsInMainBridge = channelsInLine.Where(t => t.BridgeId == mainChannel.BridgeId).ToList();
var partialAssistantChannels = channelsInLine.Where(t => t.Role == ChannelRoleType.PartialAssistant).ToList();
foreach (var channel in channelsInMainBridge)
{
await InitializeSnoopChannel(channel.ChannelId, channel.Extension, channel.Role, channel.CallId, listenBridgeId, args, SnoopBridgeType.Listen);
if (NeedAddChannelToSpeakBridge(channel.Role, assistantRole))
{
await InitializeSnoopChannel(channel.ChannelId, channel.Extension, channel.Role, channel.CallId, speakBridgeId, args, SnoopBridgeType.Speak);
}
}
foreach (var channel in partialAssistantChannels)
{
await InitializeSnoopChannel(channel.ChannelId, channel.Extension, channel.Role, channel.CallId, listenBridgeId, args, SnoopBridgeType.Listen);
if (assistantRole == ChannelRoleType.PartialAssistant)
{
await InitializeSnoopChannel(channel.ChannelId, channel.Extension, channel.Role, channel.CallId, speakBridgeId, args, SnoopBridgeType.Speak);
}
}
if (assistantRole == ChannelRoleType.PartialAssistant)
{
await SnoopChannelByAllAssistantsChannels(assistantChannel.Id, assistantExtension, assistantRole, assistantCallId, args);
}
var assistantChannelEntity = new DAL.Entities.Channel
{
ChannelId = assistantChannel.Id,
Extension = assistantExtension,
CallId = assistantCallId,
BridgeId = listenBridgeId,
Role = assistantRole,
LineId = lineId.Value
};
await ChannelRepository.AddChannel(assistantChannelEntity);
return(assistantChannelEntity);
}
