public static string GetCustomerHub(RestCommand command, int customerHubID) { CustomerHub customerHub = CustomerHubs.GetCustomerHub(command.LoginUser, customerHubID); if (customerHub.OrganizationID != command.Organization.OrganizationID) { throw new RestException(HttpStatusCode.Unauthorized); } return(customerHub.GetXml("CustomerHub", true)); }
public static string GetCustomerHubs(RestCommand command) { CustomerHubs customerHubs = new CustomerHubs(command.LoginUser); customerHubs.LoadByOrganizationID(command.Organization.OrganizationID); if (command.Format == RestFormat.XML) { return(customerHubs.GetXml("CustomerHubs", "CustomerHub", true, command.Filters)); } else { throw new RestException(HttpStatusCode.BadRequest, "Invalid data format"); } }
private List <TicketSearchItem> GetTicketResults(SearchResults results, LoginUser loginUser, int contactID, int parentID, int customerHubID) { List <TicketSearchItem> items = new List <TicketSearchItem>(); TicketLoadFilter filters = new TicketLoadFilter(); int customerID = 0; User user = Users.GetUser(loginUser, contactID); if (user != null) { customerID = user.OrganizationID; Organizations orgHelper = new Organizations(loginUser); orgHelper.LoadByUnknownCompany(parentID); if (orgHelper.Any()) { if (orgHelper[0].OrganizationID == user.OrganizationID) { filters.ContactID = contactID; } } } filters.CustomerID = user.OrganizationID; filters.IsVisibleOnPortal = true; filters.ForumCategoryID = null; if (customerHubID != -1) { CustomerHubFeatureSettings hubFeatureSettings = new CustomerHubFeatureSettings(loginUser); hubFeatureSettings.LoadByCustomerHubID(customerHubID); if (hubFeatureSettings.Any() && hubFeatureSettings[0].EnableProductFamilyFiltering) { CustomerHubs customerHub = new CustomerHubs(loginUser); customerHub.LoadByCustomerHubID(customerHubID); if (customerHub.Any()) { filters.ProductFamilyID = customerHub[0].ProductFamilyID; } } } TicketsView ticketsViewHelper = new TicketsView(loginUser); ticketsViewHelper.LoadHubtickets(loginUser, contactID, parentID, filters, null, 0, 100000000); for (int i = 0; i < results.Count; i++) { results.GetNthDoc(i); int ticketID = int.Parse(results.CurrentItem.Filename); if (ticketID > 0) { if (ticketsViewHelper.Any()) { foreach (var ticket in ticketsViewHelper) { if (ticket.TicketID == ticketID) { TicketSearchItem item = new TicketSearchItem(); item.Ticket = new TicketsViewItemProxy(); item.Ticket.TicketID = ticket.TicketID; item.Ticket.Name = ticket.Name; item.Ticket.TicketNumber = ticket.TicketNumber; item.Ticket.DateCreated = ticket.DateCreated; item.HitRating = results.CurrentItem.ScorePercent; items.Add(item); } } } } } return(items); }