//CustHistoryLog 作废 2016-3-1 强斐
////插入 CustHistoryLog表
//private void InsertCustHistoryLog(CustHistoryLog model)
//{
// if (model != null)
// {
// BLL.CustHistoryLog.Instance.Insert(model);//日志
// string action = string.Empty;
// switch (model.Action)
// {
// case (int)Entities.Action.ActionSumbit: action = "提交";
// break;
// case (int)Entities.Action.ActionTurnOut: action = "转出";
// break;
// case (int)Entities.Action.ActionApplyTurn: action = "申请转出";
// break;
// case (int)Entities.Action.ActionTurnOver: action = "结束";
// break;
// case (int)Entities.Action.ActionAgreeApplyTurn: action = "同意转出";
// break;
// case (int)Entities.Action.ActionCallOut: action = "呼出";
// break;
// }
// string status = string.Empty;
// switch (model.Status)
// {
// case (int)Entities.ProcessStatus.ProcessSolve: status = "已解决";
// break;
// case (int)Entities.ProcessStatus.ProcessUnresolved: status = "未解决";
// break;
// case (int)Entities.ProcessStatus.ProcessNotSolve: status = "不解决";
// break;
// }
// BLL.Util.InsertUserLog("【CustHistoryLog】客户历史信息处理日志表【插入】任务ID：【" + model.TaskID + "】受理人：【" + BLL.Util.GetEmployeeNameByEID(int.Parse(model.SolveUserEID.ToString())) + "】处理意见：【" + model.Comment + "】动作：【" + action + "】处理状态：【" + status + "】pid：【" + model.Pid + "】的记录");
// }
//}
//private void UpdateCustHistoryLog(CustHistoryLog model)
//{
// if (model != null)
// {
// BLL.CustHistoryLog.Instance.Update(model);//日志
// string action = string.Empty;
// switch (model.Action)
// {
// case (int)Entities.Action.ActionSumbit: action = "提交";
// break;
// case (int)Entities.Action.ActionTurnOut: action = "转出";
// break;
// case (int)Entities.Action.ActionApplyTurn: action = "申请转出";
// break;
// case (int)Entities.Action.ActionTurnOver: action = "结束";
// break;
// case (int)Entities.Action.ActionAgreeApplyTurn: action = "同意转出";
// break;
// case (int)Entities.Action.ActionCallOut: action = "呼出";
// break;
// }
// string status = string.Empty;
// switch (model.Status)
// {
// case (int)Entities.ProcessStatus.ProcessSolve: status = "已解决";
// break;
// case (int)Entities.ProcessStatus.ProcessUnresolved: status = "未解决";
// break;
// case (int)Entities.ProcessStatus.ProcessNotSolve: status = "不解决";
// break;
// }
// BLL.Util.InsertUserLog("【CustHistoryLog】客户历史信息处理日志表【修改】任务ID：【" + model.TaskID + "】受理人：【" + BLL.Util.GetEmployeeNameByEID(int.Parse(model.SolveUserEID.ToString())) + "】处理意见：【" + model.Comment + "】动作：【" + action + "】处理状态：【" + status + "】pid：【" + model.Pid + "】的记录");
// }
//}
//修改：客户历史记录信息表CustHistoryInfo
private void UpdateCustHistoryInfo(CustHistoryInfo model)
{
if (model != null)
{
Entities.CustHistoryInfo pre_Model = BLL.CustHistoryInfo.Instance.GetCustHistoryInfo(model.RecID);
string preIsComplaint = pre_Model.IsComplaint.ToString();
string preProcessStatus = pre_Model.ProcessStatus.ToString();
string preIsSendEmail = pre_Model.IsSendEmail.ToString();
BLL.CustHistoryInfo.Instance.Update(model);
string updateStr = string.Empty;
if (preIsComplaint != model.IsComplaint.ToString())
{
updateStr += "【是否投诉】从【" + (preIsComplaint.ToLower() == "true" ? "是" : "否") + "】修改为【" + (model.IsComplaint.ToString().ToLower() == "true" ? "是" : "否") + "】";
}
if (preProcessStatus != model.ProcessStatus.ToString())
{
updateStr += "【任务状态】从【" + getProcessStatusByID(int.Parse(preProcessStatus)) + "】修改为【" + getProcessStatusByID(int.Parse(model.ProcessStatus.ToString())) + "】";
}
if (preIsSendEmail != model.IsSendEmail.ToString())
{
updateStr += "【是否确认发送邮件】从【" + (preIsSendEmail.ToLower() == "true" ? "是" : "否") + "】修改为【" + (model.IsSendEmail.ToString().ToLower() == "true" ? "是" : "否") + "】";
}
BLL.Util.InsertUserLog("【CustHistoryInfo】客户历史记录信息表【修改】主键：【" + model.RecID + "】的记录");
}
}
//根据任务ID获取客户历史信息
private Entities.CustHistoryInfo getModelCustHistoryInfoByTaskID(string taskID)
{
Entities.CustHistoryInfo Model_CustHistoryInfo = new CustHistoryInfo();
if (taskID != "")
{
QueryCustHistoryInfo query_info = new QueryCustHistoryInfo();
query_info.TaskID = taskID;
int count;
DataTable dt_info = BLL.CustHistoryInfo.Instance.GetCustHistoryInfo(query_info, "", 1, 10000, Entities.CustHistoryInfo.SelectFieldStr, out count);
if (dt_info.Rows.Count == 1)
{
Model_CustHistoryInfo = BLL.CustHistoryInfo.Instance.GetCustHistoryInfo(long.Parse(dt_info.Rows[0]["RecID"].ToString()));
}
}
return(Model_CustHistoryInfo);
}
//结束任务
private void TaskEnd(out string msg)
{
msg = string.Empty;
if (RequestCHITaskID == "")
{
msg = "'result':'no','msg','没有任务ID，操作失败！'}";
return;
}
//1 当前受理人表中记录：为当前任务ID的受理人状态全置为0无效
UpdateTaskCurrentSolveUserByTaskID();
//2 客户历史记录信息表：是否确定投诉 可修改，任务状态为150003已处理 必须修改
QueryCustHistoryInfo query = new QueryCustHistoryInfo();
query.TaskID = RequestCHITaskID;
int count;
DataTable dt = BLL.CustHistoryInfo.Instance.GetCustHistoryInfo(query, "", 1, 10000, Entities.CustHistoryInfo.SelectFieldStr, out count);
for (int i = 0; i < dt.Rows.Count; i++)
{
CustHistoryInfo model = BLL.CustHistoryInfo.Instance.GetCustHistoryInfo(long.Parse(dt.Rows[i]["RecID"].ToString()));
if (RequestIsComplaint != "")
{
model.IsComplaint = bool.Parse(RequestIsComplaint);
}
model.ProcessStatus = (int)Entities.EnumTaskStatus.TaskStatusOver;
UpdateCustHistoryInfo(model);
}
//3 插入 客户历史信息处理日志（动作记录）
InsertCustHistoryLogByAction(RequestCHITaskID, RequestComment, (int)Entities.Action.ActionTurnOver); //动作：结束
msg = "{'result':'yes','msg':'操作成功！'}";
}
/// <summary>
/// 校验
/// </summary>
private bool Valid(int rowNum, IDataReader reader, out StringBuilder ex, int userid, out StringBuilder exportstr)
{
ex = new StringBuilder();
exportstr = new StringBuilder();
string UserName = string.Empty;
UserName = reader[0].ToString().Trim();
string Sex = string.Empty;
Sex = reader[1].ToString().Trim();
string Tel1 = string.Empty;
Tel1 = reader[2].ToString().Trim();
string CustCategory = string.Empty;
CustCategory = reader[3].ToString().Trim();
string Tel2 = string.Empty;
Tel2 = reader[4].ToString().Trim();
string Email = string.Empty;
Email = reader[5].ToString().Trim();
string Province = string.Empty;
Province = reader[6].ToString().Trim();
string City = string.Empty;
City = reader[7].ToString().Trim();
string County = string.Empty;
County = reader[8].ToString().Trim();
string Address = string.Empty;
Address = reader[9].ToString().Trim();
string DataSource = string.Empty;
DataSource = reader[10].ToString().Trim();
//咨询类型
string EnquiryType = string.Empty;
EnquiryType = reader[11].ToString().Trim();
string Brand = string.Empty;
Brand = reader[12].ToString().Trim();
string Models = string.Empty;
Models = reader[13].ToString().Trim();
//推荐经销商名称
string DealerName = string.Empty;
DealerName = reader[14].ToString().Trim();
//来电记录
string PhoneRecord = string.Empty;
PhoneRecord = reader[15].ToString().Trim();
bool insertflag = true;
//会员ID号验证
if (string.IsNullOrEmpty(UserName) || UserName.Length == 0)
{
ex.Append("[姓名]不可为空。");
insertflag = false;
}
else
{
if (BLL.Util.GetLength(UserName) > 50)
{
ex.Append("[姓名]超长。");
insertflag = false;
}
}
if (string.IsNullOrEmpty(Sex) || Sex.Length == 0)
{
ex.Append("[性别]不可为空。");
insertflag = false;
}
else
{
if (Sex != "男" && Sex != "女")
{
ex.Append("[性别]输入错误。");
insertflag = false;
}
}
if (string.IsNullOrEmpty(Tel1) || Tel1.Length == 0)
{
ex.Append("[电话1]不可为空。");
insertflag = false;
}
else
{
if (BLL.Util.IsTelephone(Tel1) == false && BLL.Util.IsHandset(Tel1) == false)
{
ex.Append("[电话]输入错误。");
insertflag = false;
}
}
if (string.IsNullOrEmpty(CustCategory) || CustCategory.Length == 0)
{
ex.Append("[客户分类]不可为空。");
insertflag = false;
}
else
{
if (CustCategory != "已购车" && CustCategory != "未购车" && CustCategory != "经销商")
{
ex.Append("[客户分类]输入错误。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(Tel2))
{
if (BLL.Util.IsTelephone(Tel2) == false && BLL.Util.IsHandset(Tel2) == false)
{
ex.Append("[电话2]输入错误。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(Email))
{
if (BLL.Util.IsEmail(Email) == false)
{
ex.Append("[邮箱]输入错误。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(Address))
{
if (BLL.Util.GetLength(Address) > 200)
{
ex.Append("[地址]超长。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(DataSource))
{
if (DataSource != "呼叫中心" && DataSource != "在线" && DataSource != "汽车通" && DataSource != "车易通")
{
ex.Append("[数据来源]输入错误。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(EnquiryType))
{
if (EnquiryType != "新车" && EnquiryType != "二手车" && EnquiryType != "个人反馈" && EnquiryType != "活动" && EnquiryType != "个人用车" && EnquiryType != "个人其他" && EnquiryType != "经销商合作" && EnquiryType != "经销商反馈" && EnquiryType != "经销商其他")
{
ex.Append("[咨询类型]输入错误。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(DealerName))
{
if (BLL.Util.GetLength(DealerName) > 200)
{
ex.Append("[推荐经销商]超长。");
insertflag = false;
}
}
if (!string.IsNullOrEmpty(PhoneRecord))
{
if (BLL.Util.GetLength(PhoneRecord) > 2000)
{
ex.Append("[来电记录]超长。");
insertflag = false;
}
}
string provinceID = "0";
//验证省份城市
if (!string.IsNullOrEmpty(Province))
{
provinceID = BitAuto.YanFa.Crm2009.BLL.AreaInfo.Instance.GetAreaIdByName(Province, 1);
if (provinceID == "0")
{
ex.Append("[地区（省）]输入错误。");
insertflag = false;
}
}
string CityID = "0";
//验证省份城市
if (!string.IsNullOrEmpty(City))
{
CityID = BitAuto.YanFa.Crm2009.BLL.AreaInfo.Instance.GetAreaIdByName(City, 2);
if (CityID == "0")
{
ex.Append("[地区（市）]输入错误。");
insertflag = false;
}
}
string CountryID = "0";
//验证区县
if (!string.IsNullOrEmpty(County))
{
CountryID = BitAuto.YanFa.Crm2009.BLL.AreaInfo.Instance.GetAreaIdByName(County, 3);
if (CountryID == "0")
{
ex.Append("[地区（区县）]输入错误。");
insertflag = false;
}
}
//验证车型
string BrandID = "0";
if (!string.IsNullOrEmpty(Brand))
{
DataTable dt = BLL.BuyCarInfo.Instance.GetCarBrandByName(Brand);
if (dt != null && dt.Rows.Count > 0)
{
BrandID = dt.Rows[0]["Brandid"].ToString();
}
else
{
ex.Append("[品牌]输入错误。");
insertflag = false;
}
}
//验证车系
string CarModelsID = "0";
if (!string.IsNullOrEmpty(Models))
{
DataTable dt = BLL.BuyCarInfo.Instance.GetCarSerialByName(Models);
if (dt != null && dt.Rows.Count > 0)
{
CarModelsID = dt.Rows[0]["serialid"].ToString();
}
else
{
ex.Append("[车系]输入错误。");
insertflag = false;
}
}
//如果验证通过，插入
if (insertflag)
{
bool flag = false;
flag = BLL.CustBasicInfo.Instance.IsExistsByCustNameAndTel(UserName, Tel1);
if (flag)
{
ex.Append("记录[姓名],[电话1]已存在。");
insertflag = false;
}
else
{
Entities.CustBasicInfo CustBasicInfoModel = new Entities.CustBasicInfo();
CustBasicInfoModel.Status = 0;
CustBasicInfoModel.CustName = UserName;
CustBasicInfoModel.Sex = (Sex == "男" ? 1 : 2);
CustBasicInfoModel.CreateTime = System.DateTime.Now;
CustBasicInfoModel.CreateUserID = userid;
if (CustCategory == "已购车")
{
CustBasicInfoModel.CustCategoryID = 1;
}
else if (CustCategory == "未购车")
{
CustBasicInfoModel.CustCategoryID = 2;
}
else
{
CustBasicInfoModel.CustCategoryID = 3;
}
if (provinceID != "0")
{
CustBasicInfoModel.ProvinceID = Convert.ToInt32(provinceID);
}
if (CityID != "0")
{
CustBasicInfoModel.CityID = Convert.ToInt32(CityID);
}
if (CountryID != "0")
{
CustBasicInfoModel.CountyID = Convert.ToInt32(CountryID);
}
if (!string.IsNullOrEmpty(Address))
{
CustBasicInfoModel.Address = Address;
}
if (!string.IsNullOrEmpty(DataSource))
{
if (DataSource == "呼叫中心")
{
CustBasicInfoModel.DataSource = 180001;
}
else if (DataSource == "在线")
{
CustBasicInfoModel.DataSource = 180002;
}
else if (DataSource == "汽车通")
{
CustBasicInfoModel.DataSource = 180003;
}
else if (DataSource == "车易通")
{
CustBasicInfoModel.DataSource = 180004;
}
}
string CustID = string.Empty;
int rerVal = 0;
//客户历史记录信息主键
int custhistoryVal = 0;
try
{
//功能废弃
CustID = null;// BLL.CustBasicInfo.Instance.Insert(CustBasicInfoModel);
Entities.CustTel custTel1 = new Entities.CustTel();
//电话去掉‘-’
if (Tel1.IndexOf('-') > 0)
{
custTel1.Tel = Tel1.Remove(Tel1.IndexOf('-'), 1);
}
else
{
custTel1.Tel = Tel1;
}
custTel1.CustID = CustID;
custTel1.CreateTime = System.DateTime.Now;
custTel1.CreateUserID = userid;
BLL.CustTel.Instance.Insert(custTel1);
Entities.CustTel custTel2 = null;
if (!string.IsNullOrEmpty(Tel2))
{
custTel2 = new Entities.CustTel();
if (Tel2.IndexOf('-') > 0)
{
custTel2.Tel = Tel2.Remove(Tel2.IndexOf('-'), 1);
}
else
{
custTel2.Tel = Tel2;
}
custTel2.CustID = CustID;
custTel2.CreateTime = System.DateTime.Now;
custTel2.CreateUserID = userid;
BLL.CustTel.Instance.Insert(custTel2);
}
Entities.CustEmail custemail = null;
if (!string.IsNullOrEmpty(Email))
{
custemail = new Entities.CustEmail();
custemail.Email = Email;
custemail.CustID = CustID;
custemail.CreateTime = System.DateTime.Now;
custemail.CreateUserID = userid;
BLL.CustEmail.Instance.Insert(custemail);
}
//if (EnquiryType != "新车" && EnquiryType != "二手车" && EnquiryType != "个人反馈" && EnquiryType != "活动" && EnquiryType != "个人用车" && EnquiryType != "个人其他" && EnquiryType != "经销商合作" && EnquiryType != "经销商反馈" && EnquiryType != "经销商其他")
Entities.CustHistoryInfo CustHistoryInfoModel = null;
if (EnquiryType == "新车")
{
Entities.ConsultNewCar ConsultNewCarModel = new Entities.ConsultNewCar();
ConsultNewCarModel.CustID = CustID;
if (BrandID != "0")
{
ConsultNewCarModel.CarBrandId = Convert.ToInt32(BrandID);
}
if (CarModelsID != "0")
{
ConsultNewCarModel.CarSerialId = Convert.ToInt32(CarModelsID);
}
if (!string.IsNullOrEmpty(DealerName))
{
ConsultNewCarModel.DealerName = DealerName;
}
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultNewCarModel.CallRecord = PhoneRecord;
}
ConsultNewCarModel.CreateTime = System.DateTime.Now;
ConsultNewCarModel.CreateUserID = userid;
rerVal = BLL.ConsultNewCar.Instance.Insert(ConsultNewCarModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.NewCar, rerVal, userid);
}
else if (EnquiryType == "二手车")
{
Entities.ConsultSecondCar ConsultSecondCarModel = new Entities.ConsultSecondCar();
ConsultSecondCarModel.CustID = CustID;
if (BrandID != "0")
{
ConsultSecondCarModel.CarBrandId = Convert.ToInt32(BrandID);
}
if (CarModelsID != "0")
{
ConsultSecondCarModel.CarSerialId = Convert.ToInt32(CarModelsID);
}
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultSecondCarModel.CallRecord = PhoneRecord;
}
ConsultSecondCarModel.CreateTime = System.DateTime.Now;
ConsultSecondCarModel.CreateUserID = userid;
rerVal = BLL.ConsultSecondCar.Instance.Insert(ConsultSecondCarModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.SecondCar, rerVal, userid);
}
else if (EnquiryType == "个人反馈")
{
Entities.ConsultPFeedback ConsultPFeedbackModel = new Entities.ConsultPFeedback();
ConsultPFeedbackModel.CustID = CustID;
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultPFeedbackModel.CallRecord = PhoneRecord;
}
ConsultPFeedbackModel.CreateTime = System.DateTime.Now;
ConsultPFeedbackModel.CreateUserID = userid;
rerVal = BLL.ConsultPFeedback.Instance.Insert(ConsultPFeedbackModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.PFeedback, rerVal, userid);
}
//else if (EnquiryType == "活动")
//{
// Entities.ConsultActivity ConsultActivityModel = new Entities.ConsultActivity();
// ConsultActivityModel.CustID = CustID;
// if (!string.IsNullOrEmpty(Brand))
// {
// ConsultActivityModel.BrandName = Brand;
// }
// if (!string.IsNullOrEmpty(PhoneRecord))
// {
// ConsultActivityModel.CallRecord = PhoneRecord;
// }
// ConsultActivityModel.CreateTime = System.DateTime.Now;
// ConsultActivityModel.CreateUserID = userid;
// rerVal = BLL.ConsultActivity.Instance.Insert(ConsultActivityModel);
// CustHistoryInfoModel = new CustHistoryInfo();
// GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.Activity, rerVal, userid);
//}
else if (EnquiryType == "个人其他")
{
Entities.ConsultPOther ConsultPOtherModel = new Entities.ConsultPOther();
ConsultPOtherModel.CustID = CustID;
ConsultPOtherModel.CreateTime = System.DateTime.Now;
ConsultPOtherModel.CreateUserID = userid;
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultPOtherModel.CallRecord = PhoneRecord;
}
rerVal = BLL.ConsultPOther.Instance.Insert(ConsultPOtherModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.POther, rerVal, userid);
}
else if (EnquiryType == "个人用车")
{
Entities.ConsultPUseCar ConsultPUseCarModel = new Entities.ConsultPUseCar();
ConsultPUseCarModel.CustID = CustID;
ConsultPUseCarModel.CreateTime = System.DateTime.Now;
ConsultPUseCarModel.CreateUserID = userid;
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultPUseCarModel.CallRecord = PhoneRecord;
}
rerVal = BLL.ConsultPUseCar.Instance.Insert(ConsultPUseCarModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.PUseCar, rerVal, userid);
}
else if (EnquiryType == "经销商合作")
{
Entities.ConsultDCoop ConsultDCoopCarModel = new Entities.ConsultDCoop();
ConsultDCoopCarModel.CustID = CustID;
ConsultDCoopCarModel.Type = 1;
ConsultDCoopCarModel.CreateTime = System.DateTime.Now;
ConsultDCoopCarModel.CreateUserID = userid;
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultDCoopCarModel.CallRecord = PhoneRecord;
}
rerVal = BLL.ConsultDCoop.Instance.Insert(ConsultDCoopCarModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.DCoop, rerVal, userid);
}
else if (EnquiryType == "经销商反馈")
{
Entities.ConsultDCoop ConsultDCoopCarModel = new Entities.ConsultDCoop();
ConsultDCoopCarModel.CustID = CustID;
ConsultDCoopCarModel.Type = 2;
ConsultDCoopCarModel.CreateTime = System.DateTime.Now;
ConsultDCoopCarModel.CreateUserID = userid;
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultDCoopCarModel.CallRecord = PhoneRecord;
}
rerVal = BLL.ConsultDCoop.Instance.Insert(ConsultDCoopCarModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.DCoopFeedback, rerVal, userid);
}
else if (EnquiryType == "经销商其他")
{
Entities.ConsultDCoop ConsultDCoopCarModel = new Entities.ConsultDCoop();
ConsultDCoopCarModel.CustID = CustID;
ConsultDCoopCarModel.Type = 3;
ConsultDCoopCarModel.CreateTime = System.DateTime.Now;
ConsultDCoopCarModel.CreateUserID = userid;
if (!string.IsNullOrEmpty(PhoneRecord))
{
ConsultDCoopCarModel.CallRecord = PhoneRecord;
}
rerVal = BLL.ConsultDCoop.Instance.Insert(ConsultDCoopCarModel);
CustHistoryInfoModel = new CustHistoryInfo();
GetCustHistoryInfoModel(CustHistoryInfoModel, CustID, (int)ConsultType.DCoopOther, rerVal, userid);
}
//插入客户历史记录
if (CustHistoryInfoModel != null)
{
//功能废弃
custhistoryVal = BLL.CustHistoryInfo.Instance.Insert(CustHistoryInfoModel);
}
}
catch (Exception ex1)
{
ex.Append("数据插入报错。");
insertflag = false;
if (CustID != string.Empty)
{
//回滚数据
BLL.CustBasicInfo.Instance.Delete(CustID);
BLL.CustTel.Instance.Delete(CustID);
BLL.CustEmail.Instance.Delete(CustID);
if (EnquiryType == "新车")
{
BLL.ConsultNewCar.Instance.Delete(rerVal);
}
else if (EnquiryType == "二手车")
{
BLL.ConsultSecondCar.Instance.Delete(rerVal);
}
else if (EnquiryType == "个人反馈")
{
BLL.ConsultPFeedback.Instance.Delete(rerVal);
}
else if (EnquiryType == "活动")
{
BLL.ConsultActivity.Instance.Delete(rerVal);
}
else if (EnquiryType == "个人其他")
{
BLL.ConsultPOther.Instance.Delete(rerVal);
}
else if (EnquiryType == "个人用车")
{
BLL.ConsultPUseCar.Instance.Delete(rerVal);
}
else if (EnquiryType == "经销商合作")
{
BLL.ConsultDCoop.Instance.Delete(rerVal);
}
else if (EnquiryType == "经销商反馈")
{
BLL.ConsultDCoop.Instance.Delete(rerVal);
}
else if (EnquiryType == "经销商其他")
{
BLL.ConsultDCoop.Instance.Delete(rerVal);
}
if (custhistoryVal != 0)
{
BLL.CustHistoryInfo.Instance.Delete(custhistoryVal);
}
}
}
}
}
if (insertflag == false)
{
//导出内容
exportstr.Append(UserName + "|");
exportstr.Append(Sex + "|");
exportstr.Append(Tel1 + "|");
exportstr.Append(CustCategory + "|");
exportstr.Append(Tel2 + "|");
exportstr.Append(Email + "|");
exportstr.Append(Province + "|");
exportstr.Append(City + "|");
exportstr.Append(County + "|");
exportstr.Append(Address + "|");
exportstr.Append(DataSource + "|");
exportstr.Append(EnquiryType + "|");
exportstr.Append(Brand + "|");
exportstr.Append(Models + "|");
exportstr.Append(DealerName + "|");
exportstr.Append(PhoneRecord + "|");
exportstr.Append(ex.ToString());
}
return(insertflag);
}
private void Submit(out string msg, int userID)
{
//此方法内的逻辑可参考文档：$/A5信息系统研发/销售业务管理平台/客户关系管理/doc/Call Center/无主订单处理页面保存和提交逻辑.docx ---- Add By Chybin At 2013-07-19
msg = "";
//System.Threading.Thread.Sleep(5000);
#region 准备数据
NewCarConsultInfo newInfo = null; //新车订单信息
ReplaceCarConsultInfo replaceInfo = null; //置换订单信息
Entities.OrderTask orderTaskModel = null; //无主订单任务信息
Entities.OrderTaskOperationLog orderLog = null; //任务操作日志
List <StringBuilder> listLogStr = new List <StringBuilder>(); //用户操作日志
StringBuilder sblogstr = new StringBuilder();
string logstr = "";
#region 取得新车/置换无主订单信息更新后Model(此时不保存到数据库)
Entities.OrderNewCar newModel = null; //新车订单实体类
Entities.OrderRelpaceCar replaceModel = null; //置换订单实体类
if (Source == "1" || Source == "3")
{
newInfo = (NewCarConsultInfo)Newtonsoft.Json.JavaScriptConvert.DeserializeObject(NewCarConsultInfoStr, typeof(NewCarConsultInfo));
newModel = OrderNewSave.Save(newInfo, out msg, userID, int.Parse(TaskID));
if (msg != "")
{
return;
}
}
else if (Source == "2")
{
replaceInfo = (ReplaceCarConsultInfo)Newtonsoft.Json.JavaScriptConvert.DeserializeObject(ReplaceCarConsultInfoStr, typeof(ReplaceCarConsultInfo));
replaceModel = OrderReplaceSave.Save(replaceInfo, out msg, userID, long.Parse(TaskID));
if (msg != "")
{
return;
}
}
#endregion
#region 取得任务的更新后信息
orderTaskModel = BLL.OrderTask.Instance.GetOrderTask(long.Parse(TaskID));
if (orderTaskModel == null)
{
msg += "没有找到相关的任务信息";
return;
}
if (orderTaskModel.TaskStatus != 2 && orderTaskModel.TaskStatus != 3)
{
msg += "当前任务状态不能保存和提交";
return;
}
if (orderTaskModel.AssignUserID != userID)
{
msg += "此订单没有分配给你";
return;
}
//修改状态
if (Action == "save")
{
orderTaskModel.TaskStatus = (int)TaskStatus.Processing;
}
else if (Action == "sub")
{
orderTaskModel.TaskStatus = (int)TaskStatus.Processed;
orderTaskModel.SubmitTime = DateTime.Now;
}
//是否已选择经销商 只有在提交时，才会改动该属性 -是否已选择经销商 lxw
if (Action == "sub")
{
if (((Source == "1" || Source == "3") && newModel.DMSMemberCode != "") || (Source == "2" && replaceModel.DMSMemberCode != ""))
{
orderTaskModel.IsSelectDMSMember = true;
}
else
{
orderTaskModel.IsSelectDMSMember = false;
}
}
if (Source == "1" || Source == "3")
{
orderTaskModel.UserName = newModel.UserName;
}
else if (Source == "2")
{
orderTaskModel.UserName = replaceModel.UserName;
}
if (NoDealerReasonID != "")
{
orderTaskModel.NoDealerReasonID = int.Parse(NoDealerReasonID);
}
orderTaskModel.NoDealerReason = NoDealerReason;
#endregion
#region 任务操作日志
orderLog = new OrderTaskOperationLog();
//modify by qizq 2013-1-4首先判断是否是通话中
if (IsCalling == "1")
{
if (HistoryLogID == "")
{
//通话中提交把本地录音主键付给实体
long CallRecordReCID = 0;
if (CallRecordID != "")
{
if (long.TryParse(CallRecordID, out CallRecordReCID))
{
orderLog.CallRecordID = CallRecordReCID;
}
}
}
}
//
orderLog.TaskID = int.Parse(TaskID);
if (Action == "save")
{
orderLog.OperationStatus = (int)OperationStatus.Save;
}
else if (Action == "sub")
{
orderLog.OperationStatus = (int)OperationStatus.Submit;
}
orderLog.TaskStatus = orderTaskModel.TaskStatus;
orderLog.CreateTime = DateTime.Now;
orderLog.CreateUserID = userID;
#endregion
#region 如果是提交操作，更新客户信息、插入咨询类型、添加客户联系记录
Entities.CustBasicInfo custmodel = null; //客户信息实体类
Entities.CustTel telPhoneMode = null; //电话实体类
Entities.CustTel telMobileMode = null; //电话实体类
Entities.CustEmail emailMode = null; //邮件实体类
Entities.ConsultOrderNewCar cNewCar = null; //新车咨询类型
Entities.ConsultOrderRelpaceCar cReplaceCar = null; //置换车咨询类型
Entities.CustHistoryInfo custHistInfo = null; //客户联系记录
Entities.BuyCarInfo buyCarInfo = new Entities.BuyCarInfo(); //已购车或未购车信息 lxw
if (Action == "sub")
{
#region 更新或插入客户信息
//代码失效，功能废弃，需求重新实现
#endregion
#region 插入咨询类型
if (Source == "1" || Source == "3")
{
cNewCar = new ConsultOrderNewCar();
#region 赋值
cNewCar.CarBrandId = newModel.CarMasterID;
cNewCar.CarSerialId = newModel.CarSerialID;
cNewCar.CarNameID = newModel.CarTypeID;
cNewCar.CarColor = newModel.CarColor;
cNewCar.DealerCode = newModel.DMSMemberCode;
cNewCar.DealerName = newModel.DMSMemberName;
cNewCar.OrderRemark = newModel.OrderRemark;
cNewCar.CallRecord = newModel.CallRecord;
cNewCar.CreateTime = DateTime.Now;
cNewCar.CreateUserID = userID;
#endregion
}
else if (Source == "2")
{
cReplaceCar = new ConsultOrderRelpaceCar();
#region 赋值
cReplaceCar.WantBrandId = replaceModel.RepCarMasterID;
cReplaceCar.WantSerialId = replaceModel.RepCarSerialID;
cReplaceCar.WantNameID = replaceModel.RepCarTypeId;
cReplaceCar.WantCarColor = replaceModel.ReplacementCarColor;
cReplaceCar.WantDealerName = replaceModel.DMSMemberName;
cReplaceCar.WantDealerCode = replaceModel.DMSMemberCode;
cReplaceCar.CallRecord = replaceModel.CallRecord;
cReplaceCar.OldBrandId = replaceModel.CarMasterID;
cReplaceCar.OldSerialId = replaceModel.CarSerialID;
cReplaceCar.OldNameID = replaceModel.CarTypeID;
cReplaceCar.OldCarColor = replaceModel.CarColor;
cReplaceCar.RegisterDateYear = replaceModel.ReplacementCarBuyYear.ToString();
cReplaceCar.RegisterDateMonth = replaceModel.ReplacementCarBuyMonth.ToString();
cReplaceCar.RegisterProvinceID = replaceModel.RepCarProvinceID;
cReplaceCar.RegisterCityID = replaceModel.RepCarCityID;
cReplaceCar.RegisterCountyID = replaceModel.RepCarCountyID;
cReplaceCar.Mileage = (decimal)replaceModel.ReplacementCarUsedMiles;
cReplaceCar.PresellPrice = replaceModel.SalePrice;
cReplaceCar.OrderRemark = replaceModel.OrderRemark;
cReplaceCar.CreateTime = DateTime.Now;
cReplaceCar.CreateUserID = userID;
#endregion
}
#endregion
#region 插入客户历史记录
custHistInfo = new CustHistoryInfo();
#region 赋值
custHistInfo.TaskID = TaskID;
if (Source == "1" || Source == "3")
{
custHistInfo.ConsultID = 60010;//新车咨询类型
}
else
{
custHistInfo.ConsultID = 60011;//置换咨询类型
}
custHistInfo.RecordType = 2;
custHistInfo.QuestionQuality = (int)QuestionNature.NatureCommon;
custHistInfo.ProcessStatus = (int)EnumTaskStatus.TaskStatusOver;
custHistInfo.CreateTime = DateTime.Now;
custHistInfo.CreateUserID = userID;
custHistInfo.LastTreatmentTime = DateTime.Now;
#endregion
#endregion
}
#endregion
#endregion
#region 事务提交
string connectionstrings = ConfigurationUtil.GetAppSettingValue("ConnectionStrings_CC");
SqlConnection connection = new SqlConnection(connectionstrings);
connection.Open();
SqlTransaction tran = connection.BeginTransaction(IsolationLevel.ReadUncommitted, "SampleTransaction");
try
{
#region 保存新车/置换无主订单信息
if (Source == "1" || Source == "3")
{
BLL.OrderNewCar.Instance.Update(tran, newModel);
}
else if (Source == "2")
{
BLL.OrderRelpaceCar.Instance.Update(tran, replaceModel);
}
#endregion
#region 修改任务信息
BLL.OrderTask.Instance.Update(tran, orderTaskModel);
#endregion
#region 任务操作日志
//modify by qizq 2013-1-4不是在通话中，处理记录已存在更新处理记录
if (IsCalling != "1" && HistoryLogID != "")
{
//通话中提交把本地录音主键付给实体
long CallRecordReCID = 0;
if (CallRecordID != "")
{
if (long.TryParse(CallRecordID, out CallRecordReCID))
{
orderLog.CallRecordID = CallRecordReCID;
}
}
long HistoryLogIDLog = 0;
if (long.TryParse(HistoryLogID, out HistoryLogIDLog))
{
orderLog.RecID = HistoryLogIDLog;
}
BLL.OrderTaskOperationLog.Instance.Update(tran, orderLog);
}
else
{
BLL.OrderTaskOperationLog.Instance.Insert(tran, orderLog);
}
//
#endregion
if (Action == "sub")
{
string retCustID = "";
#region 更新或插入客户信息
if (custmodel.RecID == -2)
{
//新加的客户
retCustID = BLL.CustBasicInfo.Instance.Insert(tran, custmodel);
#region 记日志
sblogstr = new StringBuilder();
logstr = "";
logstr += "新加了客户‘" + custmodel.CustName + "’的信息【ID：" + retCustID + "】";
if (logstr != "")
{
sblogstr.Append(logstr);
listLogStr.Add(sblogstr);
}
#endregion
}
else
{
//编辑客户信息
BLL.CustBasicInfo.Instance.Update(tran, custmodel);
retCustID = custmodel.CustID;
}
#endregion
#region 插入电话
if (telPhoneMode != null)
{
telPhoneMode.CustID = retCustID;
BLL.CustTel.Instance.Insert(tran, telPhoneMode);
}
if (telMobileMode != null)
{
telMobileMode.CustID = retCustID;
BLL.CustTel.Instance.Insert(tran, telMobileMode);
}
#endregion
#region 插入邮箱
if (emailMode != null)
{
emailMode.CustID = retCustID;
BLL.CustEmail.Instance.Insert(tran, emailMode);
}
#endregion
#region 插入咨询类型
int retDataID = 0;
if (cNewCar != null)
{
cNewCar.CustID = retCustID;
retDataID = BLL.ConsultOrderNewCar.Instance.Insert(tran, cNewCar);
#region 记日志
sblogstr = new StringBuilder();
logstr = "";
logstr += "新加了无主订单新车联系咨询记录【ID：" + retDataID + "】";
if (logstr != "")
{
sblogstr.Append(logstr);
listLogStr.Add(sblogstr);
}
#endregion
}
if (cReplaceCar != null)
{
cReplaceCar.CustID = retCustID;
retDataID = BLL.ConsultOrderRelpaceCar.Instance.Insert(tran, cReplaceCar);
#region 记日志
sblogstr = new StringBuilder();
logstr = "";
logstr += "新加了无主订单置换联系咨询记录【ID：" + retDataID + "】";
if (logstr != "")
{
sblogstr.Append(logstr);
listLogStr.Add(sblogstr);
}
#endregion
}
#endregion
#region 插入未购车或已购车记录 BuyCarInfo lxw
if (buyCarInfo != null && buyCarInfo.RecID == -2)
{
buyCarInfo.CustID = retCustID;
int recID = BLL.BuyCarInfo.Instance.Insert(tran, buyCarInfo);
#region 记日志
sblogstr = new StringBuilder();
logstr = "";
logstr += "新加了未购车已购车BuyCarInfo表的记录【ID：" + recID + "】";
if (logstr != "")
{
sblogstr.Append(logstr);
listLogStr.Add(sblogstr);
}
#endregion
}
if (buyCarInfo != null && buyCarInfo.RecID != -2)
{
BLL.BuyCarInfo.Instance.Update(tran, buyCarInfo);
#region 记日志
sblogstr = new StringBuilder();
logstr = "";
logstr += "修改了未购车已购车BuyCarInfo表的记录【ID：" + buyCarInfo.RecID + "】";
if (logstr != "")
{
sblogstr.Append(logstr);
listLogStr.Add(sblogstr);
}
#endregion
}
#endregion
#region 插入客户联系记录
if (custHistInfo != null)
{
custHistInfo.CustID = retCustID;
custHistInfo.ConsultDataID = retDataID;
BLL.CustHistoryInfo.Instance.Insert(tran, custHistInfo);
}
#endregion
#region 插入已购车或未购车信息
#endregion
#region 保存用户操作日志
foreach (StringBuilder sbStr in listLogStr)
{
BLL.Util.InsertUserLog(tran, sbStr.ToString());
}
#endregion
}
if (msg == "")
{
tran.Commit();
if (Action == "sub")
{
#region 调用易湃接口，传回数据
string errorMsg = "";
int retService = 0;
short isSelectDMS = 0;
#region 调用接口
BitAuto.ISDC.CC2012.WebService.NoDealerOrderHelper OrderHelper = new BitAuto.ISDC.CC2012.WebService.NoDealerOrderHelper();
if (Source == "1") //新车
{
isSelectDMS = newModel.DMSMemberCode == "" ? (short)2 : (short)1; //1 选择了经销商 2 未选择经销商
retService = OrderHelper.SetNewCarOrder(newModel, isSelectDMS, NoDealerReason, ref errorMsg);
}
else if (Source == "2") //置换
{
isSelectDMS = replaceModel.DMSMemberCode == "" ? (short)2 : (short)1; //1 选择了经销商 2 未选择经销商
retService = OrderHelper.SetReplacementOrder(replaceModel, isSelectDMS, NoDealerReason, ref errorMsg);
}
else if (Source == "3")
{
isSelectDMS = newModel.DMSMemberCode == "" ? (short)2 : (short)1; //1 选择了经销商 2 未选择经销商
retService = OrderHelper.SetTestDriveOrder(newModel, isSelectDMS, NoDealerReason, ref errorMsg);
}
#endregion
#region 插入更新无主订单数据日志表
Entities.UpdateOrderData updateDateMode = new UpdateOrderData();
updateDateMode.TaskID = TaskID;
if (Source == "1" || Source == "3")
{
updateDateMode.YPOrderID = newModel.YPOrderID;
}
else if (Source == "2")
{
updateDateMode.YPOrderID = replaceModel.YPOrderID;
}
updateDateMode.UpdateType = retService;
updateDateMode.IsUpdate = retService; // 1 成功了，不用处理，-1 需要重新处理
if (retService == 1)
{
updateDateMode.UpdateDateTime = DateTime.Now;
}
updateDateMode.UpdateErrorMsg = errorMsg;
updateDateMode.CreateTime = DateTime.Now;
updateDateMode.CreateUserID = userID;
updateDateMode.APIType = 1;
BLL.UpdateOrderData.Instance.Insert(updateDateMode);
#endregion
if (retService == -1)
{
msg = "InterfaceErr|" + errorMsg;
}
#endregion
}
}
else
{
tran.Rollback();
}
}
catch (Exception ex)
{
if (tran.Connection != null)
{
tran.Rollback();
}
msg = ex.Message.ToString();
}
finally
{
connection.Close();
}
#endregion
}
