public void ReInitialize(string agentID, string password, string location, string queue)
{
var authenticationResult = CredentialsProvider.ReSetCredentials(agentID, password, location, queue);
Logger.Logger.Log.Info("Inside ReInitialize() authenticationResult.AgentCredentials.Name :->" + authenticationResult.AgentCredentials.Name);
Logger.Logger.Log.Info("Inside ReInitialize() authenticationResult.AgentCredentials.Password :->" + authenticationResult.AgentCredentials.Password);
Logger.Logger.Log.Info("Inside ReInitialize() authenticationResult.AgentCredentials.Id :->" + authenticationResult.AgentCredentials.Id);
Logger.Logger.Log.Info("Inside ReInitialize() authenticationResult.AgentCredentials.AgentID :->" + authenticationResult.AgentCredentials.AgentID);
Credentials = authenticationResult.AgentCredentials;
ScreenPop = ((CtiServiceAgent)Agent).InteractionManager.AgentScreenPop;
Device.Address = authenticationResult.LocationInfo.DeviceAddress;
((CtiServiceAgent)Agent).Name = "Guest";
}