public async Task <ActionResult> AdminReplyRequest(CreateSupportRequestReplyModel model)
{
if (!ModelState.IsValid)
{
return(View("AdminReplyRequestModal", model));
}
var result = await SupportWriter.AdminCreateSupportRequestReply(User.Id(), model);
if (!ModelState.IsWriterResultValid(result))
{
return(View("AdminReplyRequestModal", model));
}
return(CloseModalRedirect(Url.Action("Index", "Admin") + "#Support"));
}
public async Task <IWriterResult <bool> > AdminCreateSupportRequestReply(string userId, CreateSupportRequestReplyModel model)
{
using (var context = DataContextFactory.CreateContext())
{
var ticket = await context.SupportRequest.FirstOrDefaultNoLockAsync(x => x.Id == model.RequestId);
if (ticket == null)
{
return(WriterResult <bool> .ErrorResult("Support request #{0} not found", model.RequestId));
}
var sentEmail = await EmailService.SendRaw($"RE: Support request #{model.RequestId}", model.Message, model.Email);
if (!sentEmail)
{
return(WriterResult <bool> .ErrorResult($"Failed to send email to {model.Email}"));
}
ticket.Replied = true;
await context.SaveChangesAsync();
return(WriterResult <bool> .SuccessResult());
}
}