public async Task <int> CreateCaseAsync(CreateCaseInputModel inputModel, string userId)
{
Case caseToAdd = new Case
{
Number = inputModel.Number,
Subject = inputModel.Subject,
Description = inputModel.Description,
CreatedOn = DateTime.UtcNow,
UserId = userId,
TypeId = inputModel.TypeId,
StatusId = inputModel.StatusId,
PriorityId = inputModel.PriorityId,
ServiceId = inputModel.ServiceId,
};
dbContext.Cases.Add(caseToAdd);
int saveResult = await dbContext.SaveChangesAsync();
if (saveResult > 0)
{
return(caseToAdd.Id);
}
return(saveResult);
}
public async Task <IActionResult> Create(CreateCaseInputModel inputModel)
{
if (!ModelState.IsValid)
{
// Populate drop-down menus' options and return create page to edit data and re-submit
inputModel.CaseTypes = await casesService.GetAllCaseTypesAsync();
inputModel.CaseStatuses = await casesService.GetAllCaseStatusesAsync();
inputModel.CasePriorities = await casesService.GetAllCasePrioritiesAsync();
inputModel.CaseServices = await casesService.GetAllCaseServicesAsync();
return(View(inputModel));
}
string userId = usersService.UserManager.GetUserId(User);
int createResult = await casesService.CreateCaseAsync(inputModel, userId);
if (createResult > 0)
{
await usersService.UpdateUserLastActivityDateAsync(userId);
TempData["CaseCreatedSuccesffully"] = true;
return(RedirectToAction("ViewUpdate", new { id = createResult }));
}
return(View("Error", new ErrorViewModel()));
}
public async Task <IActionResult> Create()
{
CreateCaseInputModel model = new CreateCaseInputModel
{
// Populate drop-down menus' options
CaseTypes = await casesService.GetAllCaseTypesAsync(),
CaseStatuses = await casesService.GetAllCaseStatusesAsync(),
CasePriorities = await casesService.GetAllCasePrioritiesAsync(),
CaseServices = await casesService.GetAllCaseServicesAsync(),
};
return(View(model));
}
public CreateCaseResult Execute(CreateCaseInputModel model)
{
var toolkit = _session.CreateSupportToolkit();
var setup = new CreateCaseSetup(model.SiteId, model.ContactFirstName, model.ContactLastName, model.ContactPhone)
{
Title = model.Title,
Queue = model.Queue,
PhoneLogNotes = model.Description,
Priority = model.Priority,
CaseType = model.CaseType,
Severity = model.IssueSeverity
};
var result = toolkit.CreateCase(setup);
return new CreateCaseResult {Id = result.IDNum};
}
public CreateCaseResult Execute(CreateCaseInputModel model)
{
var toolkit = _sessionCache.GetUserSession().CreateSupportToolkit();
var setup = new CreateCaseSetup(model.SiteId, model.ContactFirstName, model.ContactLastName, model.ContactPhone)
{
Title = model.Title,
Queue = model.Queue,
PhoneLogNotes = model.Description,
Priority = model.Priority,
CaseType = model.CaseType,
Severity = model.IssueSeverity
};
var result = toolkit.CreateCase(setup);
return(new CreateCaseResult {
Id = result.IDNum
});
}
