/// <summary>
/// Raliza la creación de un chatRoom para un No Operators
/// </summary>
/// <param name="phone"></param>
/// <param name="url"></param>
/// <param name="@case"></param>
internal static void CreateChatRoom_NoOperators(string phone, string url, string @case, string menssage)
{
//Busca el cliente relacionado al telefono Este debe existir
int userId = EpironChatBC.CheckPhoneId(phone, String.Empty, String.Empty);
ChatConfigBE chatConfigBE = ChatConfigDAC.GetByParam(null);
int roomId = ChatRoomDAC.CreateChatRoom(chatConfigBE.ChatConfigId, (int)Common.Enumerations.ChatRoomStatus.ClosedLoggedOutRep, @case, url);
//[08:55:38 a.m.]yulygasp: se lo concatenemos al mensaje es que no podemos pasarlo en otro campo
//porque el etl no esta preparado para recibirlo
//model.InitialMessage = String.Concat(model.InitialMessage, "|", model.ClientName);
int messageId = EpironChatBC.InsertMessage(roomId, userId, menssage, null);
}
/// <summary>
///
/// </summary>
/// <param name="chatRoomId"></param>
/// <param name="recordId"></param>
/// <param name="chatRoomStatus"></param>
/// <returns></returns>
internal static List <Message> RecieveComments(int chatRoomId, int recordId, out Enumerations.ChatRoomStatus chatRoomStatus, out Boolean operatorWriting, out string pNameOperator)
{
chatRoomStatus = Enumerations.ChatRoomStatus.Active;
int?chatRoomStatusFromEtl = null;
operatorWriting = false;
List <Message> result = EpironChatDAC.RecieveComments(recordId, out chatRoomStatusFromEtl, out operatorWriting, out pNameOperator);
if (chatRoomStatusFromEtl.HasValue)
{
if (Common.Common.ClosedStatus.Any(p => p.Equals(chatRoomStatusFromEtl.Value)))
{
ChatRoomDAC.Update(chatRoomId, recordId, (int)WebChat.Common.Enumerations.ChatRoomStatus.ClosedByOperator);
chatRoomStatus = WebChat.Common.Enumerations.ChatRoomStatus.ClosedByOperator;
}
}
return(result);
}
/// <summary>
/// REaliza la creacion de chatroom nuevo. Adicionalmente verifica si existen chatrooms activos por el usuario y los cierra
/// </summary>
/// <param name="model"></param>
/// <param name="roomId"></param>
/// <param name="userId"></param>
internal static void CreateChatRoom(ChatRoomCreationModel model, out int roomId, out int userId, out int messageId, out bool userIsAlreadyUsed, out bool EmailAvailable)
{
roomId = -1;
messageId = -1;
//Busca el cliente relacionado al telefono
userId = EpironChatBC.CheckPhoneId(model.Phone, model.ClientName, model.ClientEmail);
ChatConfigBE chatConfigBE = ChatConfigDAC.GetByParam(model.ChatConfigId);
userIsAlreadyUsed = GetChatRoom_IfNotExpired(userId, chatConfigBE);
EmailAvailable = chatConfigBE.EmailAvailable;
if (userIsAlreadyUsed)
{
return;
}
roomId = ChatRoomDAC.CreateChatRoom(chatConfigBE.ChatConfigId, (int)Common.Enumerations.ChatRoomStatus.Waiting, String.Empty, null);
//[08:55:38 a.m.]yulygasp: se lo concatenemos al mensaje es que no podemos pasarlo en otro campo
//porque el etl no esta preparado para recibirlo
//model.InitialMessage = String.Concat(model.InitialMessage, "|", model.ClientName);
messageId = EpironChatBC.InsertMessage(roomId, userId, model.InitialMessage, null);
}
/// <summary>
/// REaliza la creacion de chatroom nuevo. Adicionalmente verifica si existen chatrooms activos por el usuario y los cierra
/// </summary>
/// <param name="model"></param>
/// <param name="roomId"></param>
/// <param name="userId"></param>
internal static void CreateChatRoom_FromUrl(string phone, string url, string @case, out int roomId, out int userId, out int messageId, out bool userIsAlreadyUsed)
{
roomId = -1;
//Busca el cliente relacionado al telefono Este debe existir
userId = EpironChatBC.CheckPhoneId(phone, String.Empty, String.Empty);
ChatConfigBE chatConfigBE = ChatConfigDAC.GetByParam(null);
userIsAlreadyUsed = GetChatRoom_IfNotExpired(userId, chatConfigBE);
if (userIsAlreadyUsed)
{
messageId = 0;
return;
}
roomId = ChatRoomDAC.CreateChatRoom(chatConfigBE.ChatConfigId, (int)Common.Enumerations.ChatRoomStatus.Waiting, @case, url);
//[08:55:38 a.m.]yulygasp: se lo concatenemos al mensaje es que no podemos pasarlo en otro campo
//porque el etl no esta preparado para recibirlo
//model.InitialMessage = String.Concat(model.InitialMessage, "|", model.ClientName);
messageId = EpironChatBC.InsertMessage(roomId, userId, string.Empty, null);
}
/// <summary>
/// Este se usa para casos donde el cliente (ej TP) tienbe su propio formulario de carga de dato y genera la URL .
///
/// </summary>
/// <param name="model"></param>
/// <param name="phone"></param>
/// <param name="initialMessage"></param>
/// <param name="roomId"></param>
/// <param name="userId"></param>
/// <author>moviedo</author>
internal static void CreateChatRoom(ChatRoomFromUrlModel model,
String phone, String initialMessage,
out int roomId, out int userId,
out int messageId, out bool userIsAlreadyUsed,
out bool EmailAvailable)
{
roomId = -1;
messageId = -1;
//Busca el cliente relacionado al telefono
userId = EpironChatBC.CheckPhoneId(phone, model.ClientName, model.ClientEmail);
ChatConfigBE chatConfigBE = ChatConfigDAC.GetByParam(model.ChatConfigId);
userIsAlreadyUsed = GetChatRoom_IfNotExpired(userId, chatConfigBE);
EmailAvailable = chatConfigBE.EmailAvailable;
if (userIsAlreadyUsed)
{
return;
}
roomId = ChatRoomDAC.CreateChatRoom(chatConfigBE.ChatConfigId, (int)Common.Enumerations.ChatRoomStatus.Waiting, String.Empty, null);
messageId = EpironChatBC.InsertMessage(roomId, userId, initialMessage, null);
}
internal static void ChatRoom_UpdateTTL(int chatRoomId)
{
ChatRoomDAC.UpdateTTL(chatRoomId);
}
internal static void ClosedByRecordIdNotFound(int chatRoomId)
{
ChatRoomDAC.Update(chatRoomId, null, (int)WebChat.Common.Enumerations.ChatRoomStatus.ClosedByRecordIdNotFound);
}
internal static void LeaveChatRoom(int chatRoomId, int recordId)
{
ChatRoomDAC.Update(chatRoomId, recordId, (int)WebChat.Common.Enumerations.ChatRoomStatus.ClosedByOwner);
}
internal static void TimeOutChatRoom(int chatRoomId, int recordId)
{
ChatRoomDAC.Update(chatRoomId, recordId, (int)WebChat.Common.Enumerations.ChatRoomStatus.ChatAbandoned);
}
/// <summary>
/// Verificar chat activos del usuario.. Chaquea si expiraron y los actualiza en la bd
/// </summary>
/// <param name="userId"></param>
/// <param name="configBE"></param>
/// <returns></returns>
internal static bool GetChatRoom_IfNotExpired(int userId, ChatConfigBE configBE)
{
List <ActiveChatRoomBE> chatroomList = ChatRoomDAC.RetriveActiveChatRooms(userId);
return(chatroomList.Count > 0);
}
internal static void ChatRoom_UpdateSurvey(int pChatRoomId, string pRandomGuid)
{
ChatRoomDAC.UpdateChatRoomSurveyRandomId(pChatRoomId, pRandomGuid);
}
internal static void ChatRoom_UpdateStatus(int chatRoomId, int recordId, WebChat.Common.Enumerations.ChatRoomStatus status)
{
ChatRoomDAC.Update(chatRoomId, recordId, (int)status);
}