// Si la actividad devuelve un valor, se debe derivar de CodeActivity<TResult>
// y devolver el valor desde el método Execute.
protected override void Execute(CodeActivityContext executionContext)
{
//Create the tracing service
ITracingService tracingService = executionContext.GetExtension <ITracingService>();
//Create the context
IWorkflowContext context = executionContext.GetExtension <IWorkflowContext>();
IOrganizationServiceFactory serviceFactory = executionContext.GetExtension <IOrganizationServiceFactory>();
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);
Guid idWorkFlowInstance = executionContext.WorkflowInstanceId;
Boolean isError = false;
try
{
// GUID of target record (case)
Guid gCaseId = context.PrimaryEntityId;
Guid gNewCaseId = Guid.Empty;
//Obtenemos los valores de los parámetros del caso.
//string strCaseTypeCode = CaseTypeCode.Get<string>(executionContext);
EntityReference erCaseType = CaseType.Get <EntityReference>(executionContext);
EntityReference erCategory1 = Category1.Get <EntityReference>(executionContext);
EntityReference erCategory2 = Category2.Get <EntityReference>(executionContext);
EntityReference erOriginUser = OriginUser.Get <EntityReference>(executionContext);
EntityReference erOriginPDV = OriginPDV.Get <EntityReference>(executionContext);
EntityReference erOriginRegion = OriginRegion.Get <EntityReference>(executionContext);
OptionSetValue oOriginChannel = OriginChannel.Get <OptionSetValue>(executionContext);
OptionSetValue oStatusCode = StatusCode.Get <OptionSetValue>(executionContext);
EntityReference erCustomer = Customer.Get <EntityReference>(executionContext);
string strTitle = CaseTitle.Get <string>(executionContext);
EntityReference erContract = Contract.Get <EntityReference>(executionContext);
Boolean? isReincidentCase = ReincidentCase.Get <Boolean>(executionContext);
EntityReference erAssociatedCase = AssociatedCase.Get <EntityReference>(executionContext);
OptionSetValue oTransactionType = TransactionType.Get <OptionSetValue>(executionContext);
Entity eCase = new Entity("incident");
if (erCaseType != null)
{
eCase.Attributes["amxperu_casetype"] = erCaseType;
}
if (erCategory1 != null)
{
eCase.Attributes["ust_category1"] = erCategory1;
}
if (erCategory2 != null)
{
eCase.Attributes["ust_category2"] = erCategory2;
}
//if (erOriginUser != null)
// eCase.Attributes["ownerid"] = erOriginUser;
if (erOriginPDV != null)
{
eCase.Attributes["amxperu_originpdv"] = erOriginPDV;
}
if (erOriginRegion != null)
{
eCase.Attributes["amxperu_originregion"] = erOriginRegion;
}
if (oOriginChannel != null)
{
eCase.Attributes["amxperu_originchannel"] = oOriginChannel;
}
if (oStatusCode != null)
{
eCase.Attributes["statuscode"] = oStatusCode;
}
if (erCustomer != null)
{
eCase.Attributes["customerid"] = erCustomer;
}
if (!string.IsNullOrEmpty(strTitle))
{
eCase.Attributes["title"] = strTitle;
}
if (erContract != null)
{
eCase.Attributes["contractid"] = erContract;
}
//if (isReincidentCase != null)
// eCase.Attributes["amxperu_reincidentcase"] = isReincidentCase;
if (erAssociatedCase != null)
{
eCase.Attributes["ust_associatedcase1"] = erAssociatedCase;
}
if (oTransactionType != null)
{
eCase.Attributes["ust_transactiontype"] = oTransactionType;
}
if (eCase.Attributes.Count > 0)
{
gNewCaseId = service.Create(eCase);
//if (gNewCaseId != Guid.Empty)
//{
// //Entity incident = new Entity("incident");
// //incident.Id = gCaseId;
// //incident["ust_isretentioncreated"] = true;
// //service.Update
//}
}
}
catch (FaultException <IOrganizationService> ex)
{
isError = true;
throw new FaultException("IOrganizationServiceExcepcion: " + ex.Message);
}
catch (FaultException ex)
{
isError = true;
throw new FaultException("FaultException: " + ex.Message);
}
catch (InvalidWorkflowException ex)
{
isError = true;
throw new InvalidWorkflowException("InvalidWorkflowException: " + ex.Message);
}
catch (Exception ex)
{
isError = true;
throw new Exception(ex.Message);
}
finally
{
if (isError)
{
//Entity workflowToCancel = new Entity("asyncoperation");
//workflowToCancel.Id = idWorkFlowInstance;
//workflowToCancel["statecode"] = new OptionSetValue(3);
//workflowToCancel["statuscode"] = new OptionSetValue(32);
//service.Update(workflowToCancel);
}
}
}
} //Notificado
#endregion
protected override void Execute(CodeActivityContext executionContext)
{
//Create the tracing service
ITracingService tracingService = executionContext.GetExtension <ITracingService>();
//Create the context
IWorkflowContext context = executionContext.GetExtension <IWorkflowContext>();
IOrganizationServiceFactory serviceFactory = executionContext.GetExtension <IOrganizationServiceFactory>();
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);
try
{
if (context.InputParameters.Contains("Target") && context.InputParameters["Target"] is Entity)
{
EntityReference usCaseType = CaseType.Get <EntityReference>(executionContext);
OptionSetValue usEstado = StatusCode.Get <OptionSetValue>(executionContext);
//tracingService.Trace("usCaseType " + CaseType.ToString());
//tracingService.Trace("usEstado " + usEstado.Value);
//Local Variables
int estado = usEstado.Value;
string typeCase = "";
DateTime modifiedOn = DateTime.Now;
int estadoC = 0;
Entity entity = (Entity)context.InputParameters["Target"];
if (entity.LogicalName != "incident")
{
return;
}
if (entity == null)
{
return;
}
Entity dataCase = service.Retrieve("incident", entity.Id, new ColumnSet("statuscode", "ust_dateofnotification"));
//tracingService.Trace("dataCase " + dataCase.Id);
if (dataCase.Attributes.Contains("ust_dateofnotification") && dataCase.Attributes["ust_dateofnotification"] != null)
{
modifiedOn = (DateTime)dataCase.Attributes["ust_dateofnotification"];
}
DateTime fechatemp = modifiedOn;
int diaT = fechatemp.Day;
int mesT = fechatemp.Month;
int anioT = fechatemp.Year;
Entity caseType = service.Retrieve("amxperu_casetype", usCaseType.Id, new Microsoft.Xrm.Sdk.Query.ColumnSet("ust_code"));
if (caseType.Attributes.Contains("ust_code") && caseType.Attributes["ust_code"] != null)
{
tracingService.Trace("ust_code " + caseType.Attributes.Contains("ust_code").ToString());
//Get the Case Type Code
typeCase = caseType.Attributes["ust_code"].ToString(); //004 Reclamo OSIPTEL
}
//myTrace.Trace("typeCase :" + typeCase.ToString());
tracingService.Trace("estado " + estado.ToString());
if (typeCase == "004" && estado == 864340003) //Tipo reclamo OSIPTEL and Estado(Notificado)
{
//Buscar si hay hijo del reclamo Abierto
string codeQueja = "005";
var fetchQueja = "<fetch version='1.0' output-format='xml-platform' mapping='logical' distinct='false'>" +
"<entity name='amxperu_casetype'>" +
"<attribute name='amxperu_casetypeid' />" +
"<attribute name='amxperu_name' />" +
"<attribute name='createdon' />" +
"<order attribute='amxperu_name' descending='false' />" +
"<filter type='and'>" +
"<condition attribute='ust_code' value ='" + codeQueja + "' operator= 'eq' />" +
"</filter>" +
"</entity>" +
"</fetch>";
EntityCollection resultQ = service.RetrieveMultiple(new FetchExpression(fetchQueja));
foreach (var c in resultQ.Entities)
{
var fetchXml = "<fetch version='1.0' output-format='xml-platform' mapping='logical' distinct='false'>" +
"<entity name='incident'>" +
"<attribute name='title' />" +
"<attribute name='ticketnumber' />" +
"<attribute name='createdon' />" +
"<attribute name='caseorigincode' />" +
"<attribute name='etel_isdispute' />" +
"<attribute name='incidentid' />" +
"<attribute name='statuscode' />" +
"<attribute name='statecode' />" +
"<order attribute='title' descending='false' />" +
"<filter type='and'>" +
"<condition attribute='amxperu_casetype' operator='eq' uiname='' uitype='amxperu_casetype' value='" + c.Id + "' />" +
"<condition attribute='statecode' value='0' operator='eq' /> " +
"<condition attribute='parentcaseid' value='" + entity.Id + "' uitype='incident' operator='eq' /> " +
"</filter>" +
"</entity>" +
"</fetch>";
EntityCollection result = service.RetrieveMultiple(new FetchExpression(fetchXml));
foreach (var d in result.Entities)
{
var fetchXmlCon = "<fetch version='1.0' output-format='xml-platform' mapping='logical' distinct='false'>" +
"<entity name='etel_crmconfiguration'>" +
"<attribute name='etel_crmconfigurationid' />" +
"<attribute name='etel_name' />" +
"<attribute name='createdon' />" +
"<attribute name='etel_value' />" +
"<attribute name='statecode' />" +
"<order attribute='etel_name' descending='false' />" +
"<filter type='and'>" +
"<condition attribute='etel_name' operator='eq' uiname='' value='ResolveOSIPTELClaim' />" +
"</filter>" +
"</entity>" +
"</fetch>";
EntityCollection resultCon = service.RetrieveMultiple(new FetchExpression(fetchXmlCon));
if (resultCon[0].Attributes["etel_value"].ToString() != null)
{
double plazo = Convert.ToUInt32(resultCon[0].Attributes["etel_value"]);
for (int i = 0; i < plazo; i++)
{
if (modifiedOn.DayOfWeek == DayOfWeek.Sunday || modifiedOn.DayOfWeek == DayOfWeek.Saturday)
{
plazo = plazo + 1;
}
modifiedOn = modifiedOn.AddDays(1);
}
DateTime fechaUtil = modifiedOn.AddDays(1);
DateTime fechaActual = DateTime.Now;
if (fechaUtil < fechaActual)
{
if (d.Attributes.Contains("statecode") && d["statecode"] != null)
{
estadoC = ((OptionSetValue)dataCase.Attributes["statecode"]).Value;
if (estadoC != 0)
{
Entity resolution = new Entity("incidentresolution");
resolution["subject"] = "Closed";
resolution["incidentid"] = new EntityReference(dataCase.LogicalName, dataCase.Id);
CloseIncidentRequest closecase = new CloseIncidentRequest();
closecase.IncidentResolution = resolution;
closecase.Status = new OptionSetValue(5);
CloseIncidentResponse closeresponse = (CloseIncidentResponse)service.Execute(closecase);
}
}
else
{
Entity resolution = new Entity("incidentresolution");
resolution["subject"] = "Closed";
resolution["incidentid"] = new EntityReference(dataCase.LogicalName, dataCase.Id);
CloseIncidentRequest closecase = new CloseIncidentRequest();
closecase.IncidentResolution = resolution;
closecase.Status = new OptionSetValue(5);
CloseIncidentResponse closeresponse = (CloseIncidentResponse)service.Execute(closecase);
}
}
}
}
}
}
//throw new InvalidPluginExecutionException("Mensaje de error. ");
}
}
catch (global::System.Exception)
{
throw;
}
}
