public Result TCLCallInfoUpdate(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.IncomingUpdate,
};
if (string.IsNullOrEmpty(infomation))
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi đến rỗng";
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.NullOrEmpty,
Description = "Thông tin cuộc gọi đến rỗng",
});
}
infomation = "<?xml version=\"1.0\" encoding=\"UTF-8\"?><CallInforUpdate>" + infomation + "</CallInforUpdate>";
var callInfo = ObjectHelper.CreateObject <CallInforUpdate>(infomation);
if (callInfo == null)
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi không đúng định dạng: " + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.NotFormat,
Description = "Thông tin cuộc gọi không đúng định dạng",
});
}
try
{
if (callInfo.station_id.IsStringNullOrEmpty())
{
var arr = callInfo.agent_code.Split('/');
if (arr.Length > 1)
{
callInfo.station_id = arr[1];
}
}
callInfo.mobile_phone = callInfo.mobile_phone.Trim();
if (callInfo.mobile_phone.StartsWith("0"))
{
callInfo.mobile_phone = callInfo.mobile_phone.Substring(1);
}
var contactInfo = ContactRepository.GetByMobile(callInfo.mobile_phone);
var callHitoryInfo = CallHistoryRepository.GetInfoIdentifyTcl(callInfo.call_id, (int)EmployeeType.Collaborator) ??
new CallHistoryInfo();
callHitoryInfo.CallTimeLength = 0;
callHitoryInfo.CallTime = DateTime.Now;
callHitoryInfo.Status = callInfo.status;
callHitoryInfo.CallId = callInfo.call_id;
callHitoryInfo.CreatedDate = DateTime.Now;
callHitoryInfo.Duration = callInfo.duration;
callHitoryInfo.RingTime = callInfo.ringtime;
callHitoryInfo.CallCenterInfo = string.Empty;
callHitoryInfo.StationId = callInfo.station_id;
callHitoryInfo.AgentCode = callInfo.agent_code;
callHitoryInfo.ErrorCode = callInfo.error_code;
callHitoryInfo.ErrorDesc = callInfo.error_desc;
callHitoryInfo.MessageCode = callInfo.message_code;
callHitoryInfo.MobilePhone = callInfo.mobile_phone;
callHitoryInfo.CallType = (int)CallType.IncomingUpdate;
callHitoryInfo.StatusUpdate = contactInfo == null ? -1 : 2;
callHitoryInfo.UserLogType = (int)EmployeeType.Collaborator;
callHitoryInfo.LinkRecord = callInfo.link_down_record.IsStringNullOrEmpty()
? string.Empty
: callInfo.link_down_record.Replace("/var/spool/asterisk/monitor/5678/", StoreData.LinkRecordTCL(contactInfo == null ? 0 : contactInfo.BranchId));
callHitoryInfo.EndTime = callInfo.end_time.ToDateTime("yyyyMMddHHmmss");
callHitoryInfo.StartTime = callInfo.start_time.ToDateTime("yyyyMMddHHmmss");
callHitoryInfo.ResponseTime = callInfo.datetime_response.ToDateTime("yyyyMMddHHmmss");
if (callHitoryInfo.ContactId.IsIntegerNull())
{
callHitoryInfo.ContactId = contactInfo == null ? 0 : contactInfo.Id;
}
if (callHitoryInfo.LevelId.IsIntegerNull())
{
callHitoryInfo.LevelId = contactInfo == null ? 0 : contactInfo.LevelId;
}
if (callHitoryInfo.CreatedBy.IsIntegerNull())
{
callHitoryInfo.CreatedBy = contactInfo == null ? 0 : contactInfo.UserConsultantId;
}
if (callHitoryInfo.RecallTime == null)
{
callHitoryInfo.RecallTime = contactInfo == null ? null : contactInfo.AppointmentConsultantDate;
}
if (callHitoryInfo.StatusMapId.IsIntegerNull())
{
callHitoryInfo.StatusMapId = contactInfo == null ? 0 : contactInfo.StatusMapConsultantId;
}
if (callHitoryInfo.StatusCareId.IsIntegerNull())
{
callHitoryInfo.StatusCareId = contactInfo == null ? 0 : contactInfo.StatusCareConsultantId;
}
if (callHitoryInfo.CallCenterInfo.IsStringNullOrEmpty())
{
callHitoryInfo.CallCenterInfo = contactInfo == null ? string.Empty : contactInfo.CallInfoConsultant;
}
CallHistoryRepository.Create(callHitoryInfo);
// Logs
log.Status = 0;
log.Description = infomation + " ==> BranchId: " + (contactInfo == null ? 0 : contactInfo.BranchId);
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.Success,
Description = "Cập nhật cuộc gọi đến thành công",
});
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex + " ---- input" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.Exception,
Description = "Cập nhật cuộc gọi đến không thành công, lỗi hệ thống",
});
}
}
