Esempio n. 1
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            public void should_process_medial_assist_aid()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  = " MEDICAL AID; 3464 SPRING CREEK LN ,SPRING_VALLEY ; C42; OLINGER B &amp; W; UNNAMED ST; Map: 794_G_5/C40; Inc# 001072; Tac: ; Air: ; Grd: ; MLPE87 SPV; ---- External Remarks from XSC for XSC:CAXSC:17043020 Status WAI at 02/12/2017-10:25:44 ----<a href=\"http://maps.google.com/?q=37.443783,-121.846332\">Map;</a> X: -121 50.7799 Y: 37 26.6269;";
                email.Body      = email.TextBody;
                email.Subject   = "Call Email";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.CalFireSCU, email, mmId, _dispatchUsers, null, null, null, priority);

                call.Should().NotBeNull();
                call.ReportingUserId.Should().Be(mmId);
                call.IncidentNumber.Should().Be("001072");
                call.SourceIdentifier.Should().Be("100");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                call.Type.Should().Be("MEDICAL AID");
                call.Address.Should().Be("3464 SPRING CREEK LN ,SPRING_VALLEY");
                call.NatureOfCall.Should().Be("MEDICAL AID   C42   OLINGER B &amp");
                call.Name.Should().Be("MEDICAL AID");
                call.MapPage.Should().Be("794_G_5/C40");
                call.GeoLocationData.Should().Be("37.443783,-121.846332");
            }
Esempio n. 2
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            public void should_process_elec_haz_email()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  =
                    "HAZ, ELECTRICAL; 4140 FELTER RD ,SPRING_VALLEY ; C42; PWLD- TREE 12\"; 4800 BLK MARSH RD; Map: 794_J_6/C41; Inc# 000571; Tac: TAC 2; Air: AIR TAC 5; Grd: A/G 3 CDF; SPV; NO TEXT <a href=\"http://maps.google.com/?q=37.440316,-121.835281\">Map;</a> X: -121 50.1168 Y: 37 26.4189; ";
                email.Body    = email.TextBody;
                email.Subject = "Call Email";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.CalFireSCU, email, mmId, _dispatchUsers, null, null, null, priority);

                call.Should().NotBeNull();
                call.ReportingUserId.Should().Be(mmId);
                call.IncidentNumber.Should().Be("000571");
                call.SourceIdentifier.Should().Be("100");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                call.Type.Should().Be("HAZ, ELECTRICAL");
                call.Address.Should().Be("4140 FELTER RD ,SPRING_VALLEY");
                call.NatureOfCall.Should().Be("HAZ, ELECTRICAL   C42   PWLD- TREE 12\"");
                call.Name.Should().Be("HAZ, ELECTRICAL");
                call.MapPage.Should().Be("794_J_6/C41");
                call.GeoLocationData.Should().Be("37.440316,-121.835281");
            }
Esempio n. 3
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            public void should_process_medial_assist_email()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  = "     MED, ASSIST; 3091 CALAVERAS RD ,MILPITAS ; Z201; ;  UNNAMED ST; Map: 794_G_5/B40; Inc# 000612; Tac: TAC2; Air: AIR TAC 5; Grd: A/G 3 CDF; SPV; NO TEXT <a href=\"http://maps.google.com/?q=37.448472,-121.846455\">Map;</a> X: -121 50.7873 Y: 37 26.9083; ";
                email.Body      = email.TextBody;
                email.Subject   = "Call Email";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.CalFireSCU, email, mmId, _dispatchUsers, null, null, null, priority);

                call.Should().NotBeNull();
                call.ReportingUserId.Should().Be(mmId);
                call.IncidentNumber.Should().Be("000612");
                call.SourceIdentifier.Should().Be("100");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                call.Type.Should().Be("MED, ASSIST");
                call.Address.Should().Be("3091 CALAVERAS RD ,MILPITAS");
                call.NatureOfCall.Should().Be("MED, ASSIST   Z201");
                call.Name.Should().Be("MED, ASSIST");
                call.MapPage.Should().Be("794_G_5/B40");
                call.GeoLocationData.Should().Be("37.448472,-121.846455");
            }
Esempio n. 4
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            public void should_process_second_alarm()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  = @"Date: 2018-05-14 10:53:16
				Type: 72C01 - Water Rescue/ Sinking Vehicle/Vehicle in Floodwater
				Location: 5205 51 ST, WHITECOURT
				Business Name:
				Subdivision:
				Common Place:
				(54.1425, -115.687)


				Units Responding: WCT FC1, WCT FC2, WCT FC3, WCT Fire, WCT2ndPage"                ;
                email.Body      = email.TextBody;
                email.Subject   = "Incident Message";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.ParklandCounty2, email, mmId, _dispatchUsers, _department, _activeCalls, _dispatchedUnits, priority);

                call.Should().NotBeNull();
                call.CallId.Should().Be(2);
                call.DispatchCount.Should().Be(2);
                call.ReportingUserId.Should().Be("bef090f5-3c18-4a52-9c56-45e597d1c91b");
                call.SourceIdentifier.Should().Be("102");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                call.Priority.Should().Be(3);
                call.LoggedOn.Should().BeCloseTo(new DateTime(2018, 5, 14, 15, 53, 16, DateTimeKind.Utc));
                call.Name.Should().Be("72C01 - Water Rescue/ Sinking Vehicle/Vehicle in Floodwater");
                call.GeoLocationData.Should().Be("54.1425, -115.687");
            }
Esempio n. 5
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            public void should_work_with_gps_coordinates_commas()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  =
                    "(29), Medical/EMS, 39.14086268299356,-119.7583809782715,// MEDICAL ALARM SHOWS UNIT IS VACANT NO PX NUMBER FOR ACCOUNT.";
                email.Subject = "Call Email";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.HancockCounty, email, mmId, _dispatchUsers, null, null, null, priority);

                call.Should().NotBeNull();
                call.ReportingUserId.Should().Be(mmId);
                call.IncidentNumber.Should().Be("29");
                call.SourceIdentifier.Should().Be("100");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                call.Type.Should().Be("Medical/EMS");
                call.Address.Should().BeNullOrWhiteSpace();
                call.GeoLocationData.Should().Be("39.14086268299356,-119.7583809782715");
                call.NatureOfCall.Should().Be("MEDICAL ALARM SHOWS UNIT IS VACANT NO PX NUMBER FOR ACCOUNT.");
                call.Name.Should().Be("29-Medical/EMS");
            }
Esempio n. 6
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		public Call GenerateCall(CallEmail email, string managingUser, List<IdentityUser> users, Department department, List<Call> activeCalls, List<Unit> units, int priority)
		{
			if (email == null)
				return null;

			if (String.IsNullOrEmpty(email.Body))
				return null;

			if (String.IsNullOrEmpty(email.Subject))
				return null;

			Call c = new Call();
			c.Notes = email.Subject + " " + email.Body;
			c.NatureOfCall = email.Body;
			c.Name = "Call Email Import";
			c.LoggedOn = DateTime.UtcNow;
			c.Priority = priority;
			c.ReportingUserId = managingUser;
			c.Dispatches = new Collection<CallDispatch>();
			c.CallSource = (int)CallSources.EmailImport;
			c.SourceIdentifier = email.MessageId;
			c.Address = email.Subject.Trim();

			foreach (var u in users)
			{
				CallDispatch cd = new CallDispatch();
				cd.UserId = u.UserId;

				c.Dispatches.Add(cd);
			}

			return c;
		}
Esempio n. 7
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            if (!email.Subject.ToLower().Contains("page"))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes            = email.Subject + " " + email.Body;
            c.NatureOfCall     = email.Subject + " " + email.Body;
            c.Name             = email.Subject;
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            if (email.DispatchAudio != null)
            {
                c.Attachments = new Collection <CallAttachment>();

                CallAttachment ca = new CallAttachment();
                ca.FileName           = email.DispatchAudioFileName;
                ca.Data               = email.DispatchAudio;
                ca.CallAttachmentType = (int)CallAttachmentTypes.DispatchAudio;

                c.Attachments.Add(ca);
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 8
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            public void should_work_for_department_7966_withprios()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  =
                    @"CALL: Medical Unknown Problems                        
				ADDR: -76.0254669,41.513334
				ADDR1: 555 MAIN ST                                     
				ID: 2020-000698745-MED
				Date/Time:Date/Time: 1/1/2020 3:19:00 AM
				MAP: http://www.google.com/maps/place/41.513334,-76.0254669
				UNITS: MEDIC01, 
				NARR: 55 YOM 
				NARR: CONSCIOUS / WILL NOT RESPOND 
				NARR: NO OTHER SYMPTOMS OF COVID
				NARR: HAS COPD 
				NARR: 1057 ENR TO SCENE 
				NARR: 1057 ON SCENE 
				NARR: DISCONTINUE TIME STAMPS"                ;
                email.Subject = "ACTIVE 9-1-1";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var department = new Department();

                department.DepartmentId = 7966;

                var prios = new List <DepartmentCallPriority>();

                prios.Add(new DepartmentCallPriority {
                    DepartmentCallPriorityId = 500, Name = "MVA"
                });
                prios.Add(new DepartmentCallPriority {
                    DepartmentCallPriorityId = 501, Name = "MEDICAL"
                });
                prios.Add(new DepartmentCallPriority {
                    DepartmentCallPriorityId = 502, Name = "Unknown"
                });

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.Active911, email, mmId, _dispatchUsers, department, null, null, priority, prios);

                call.Should().NotBeNull();
                call.ReportingUserId.Should().Be(mmId);
                call.IncidentNumber.Should().Be("2020-000698745-MED");
                call.SourceIdentifier.Should().Be("100");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                //call.Type.Should().Be("Medical/EMS");
                call.Address.Should().Be("555 MAIN ST");
                call.NatureOfCall.Should().NotBeNull();
                call.Notes.Should().BeNull();
                call.Name.Should().Be("Medical Unknown Problems");
                call.Type.Should().Be("Medical");
                call.Priority.Should().Be(501);
            }
Esempio n. 9
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        public Call GenerateCallFromEmailText(CallEmailTypes type, CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            Call call = null;

            try
            {
                call = _templates[(int)type].GenerateCall(email, managingUser, users, department, activeCalls, units, priority, activePriorities);
            }
            catch (Exception ex)
            {
                Framework.Logging.LogException(ex, string.Format("Email Text: {0}", email.Body));
            }

            return(call);
        }
Esempio n. 10
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            public void should_not_process_close()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  = "RES: SPV; RES: SPV; CLOSE: Inc# 001072; MEDICAL AID; 3464 SPRING CREEK LN ,SPRING_VALLEY ; C42;DSP: 2-12-10:26; AIQ: 2-12-11:37; ";
                email.Body      = email.TextBody;
                email.Subject   = "Call Email";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.CalFireSCU, email, mmId, _dispatchUsers, null, null, null, priority);

                call.Should().BeNull();
            }
Esempio n. 11
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes = email.Body;

            string[] data = email.Body.Split(char.Parse(";"));
            c.IncidentNumber = data[0].Replace("Inc# ", "").Trim();
            c.Type           = data[1].Trim();

            try
            {
                int end = data[6].IndexOf(">Map");
                c.GeoLocationData = data[6].Substring(37, end - 38);
            }
            catch { }

            c.NatureOfCall     = data[1].Trim() + "   " + data[7];
            c.Address          = data[2].Trim();
            c.Name             = data[1].Trim() + " " + data[7];
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 12
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            string[] data = email.Body.Split(char.Parse("/"));

            Call c = new Call();

            c.Notes            = email.Subject + " " + email.Body;
            c.NatureOfCall     = email.Body;
            c.Name             = email.Subject;
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            if (data != null && data.Length > 0)
            {
                c.Name    = data[2];
                c.Address = data[3];
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 13
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            public void should_work_with_address_with_commas()
            {
                CallEmail email = new CallEmail();

                email.MessageId = "100";
                email.TextBody  =
                    "(29), Medical/EMS, 521 W MAIN CROSS ST # 108, ARLINGTON, OH 45814,// MEDICAL ALARM SHOWS UNIT IS VACANT NO PX NUMBER FOR ACCOUNT.";
                email.Subject = "Call Email";

                string mmId     = Guid.NewGuid().ToString();
                var    priority = (int)CallPriority.High;

                var call = _callEmailFactory.GenerateCallFromEmailText(CallEmailTypes.HancockCounty, email, mmId, _dispatchUsers, null, null, null, priority);

                call.Should().NotBeNull();
                call.ReportingUserId.Should().Be(mmId);
                call.IncidentNumber.Should().Be("29");
                call.SourceIdentifier.Should().Be("100");
                call.CallSource.Should().Be((int)CallSources.EmailImport);
                call.Type.Should().Be("Medical/EMS");
                call.Address.Should().Be("521 W MAIN CROSS ST # 108, ARLINGTON, OH 45814");
                call.NatureOfCall.Should().Be("MEDICAL ALARM SHOWS UNIT IS VACANT NO PX NUMBER FOR ACCOUNT.");
                call.Name.Should().Be("29-Medical/EMS");
            }
Esempio n. 14
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 public Call GenerateCallFromEmail(int type, CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
 {
     return(_callEmailFactory.GenerateCallFromEmailText((CallEmailTypes)type, email, managingUser, users, department, activeCalls, units, priority));
 }
Esempio n. 15
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (!email.Subject.Contains("Parkland County Incident") && !email.Subject.Contains("Incident Message"))
            {
                return(null);
            }

            bool     is2ndPage    = false;
            string   priorityChar = null;
            DateTime callTimeUtc  = DateTime.UtcNow;

            var c = new Call();

            c.Notes = email.Body;

            try
            {
                var      data    = new List <string>();
                string[] rawData = email.Body.Split(new string[] { "\r\n", "\r\n\r\n" }, StringSplitOptions.None);

                if (rawData != null && rawData.Any())
                {
                    foreach (string s in rawData)
                    {
                        if (!string.IsNullOrWhiteSpace(s))
                        {
                            data.Add(s);
                        }
                    }

                    if (data.Count > 0)
                    {
                        c.Name = data[1].Trim().Replace("Type: ", "");

                        var priorityString = c.Name.Substring(0, c.Name.IndexOf(char.Parse("-"))).Trim();
                        priorityChar = Regex.Replace(priorityString, @"\d", "").Trim();

                        TimeZoneInfo timeZone = TimeZoneInfo.FindSystemTimeZoneById(department.TimeZone);
                        callTimeUtc = new DateTimeOffset(DateTime.Parse(data[0].Replace("Date:", "").Trim()), timeZone.BaseUtcOffset).UtcDateTime;

                        is2ndPage = c.Notes.Contains("WCT2ndPage");

                        try
                        {
                            var location = data.FirstOrDefault(x => x.StartsWith("Location:"));

                            if (!String.IsNullOrWhiteSpace(location))
                            {
                                c.Address = location.Replace("//", "").Replace("Business Name:", "");
                            }

                            var coordinates = data.FirstOrDefault(x => x.Contains("(") && x.Contains(")"));

                            if (!String.IsNullOrWhiteSpace(coordinates))
                            {
                                coordinates       = coordinates.Replace("Common Place:", "");
                                coordinates       = coordinates.Trim();
                                c.GeoLocationData = coordinates.Replace("(", "").Replace(")", "");
                            }
                        }
                        catch
                        { }
                    }
                }
                else
                {
                    c.Name = "Call Import Type: Unknown";
                }
            }
            catch
            {
                c.Name = "Call Import Type: Unknown";
            }

            c.NatureOfCall     = email.Body;
            c.LoggedOn         = callTimeUtc;
            c.Priority         = PriorityMapping(priorityChar, is2ndPage, priority);
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.UnitDispatches   = new Collection <CallDispatchUnit>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                var cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            if (units != null && units.Any())
            {
                foreach (var unit in units)
                {
                    var ud = new CallDispatchUnit();
                    ud.UnitId           = unit.UnitId;
                    ud.LastDispatchedOn = DateTime.UtcNow;

                    c.UnitDispatches.Add(ud);
                }
            }

            // Search for an active call
            if (activeCalls != null && activeCalls.Any())
            {
                var activeCall = activeCalls.FirstOrDefault(x => x.Name == c.Name && x.LoggedOn == c.LoggedOn);

                if (activeCall != null)
                {
                    activeCall.Priority         = c.Priority;
                    activeCall.Notes            = c.Notes;
                    activeCall.LastDispatchedOn = DateTime.UtcNow;
                    activeCall.DispatchCount++;

                    return(activeCall);
                }
            }

            return(c);
        }
Esempio n. 16
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body) && String.IsNullOrWhiteSpace(email.TextBody))
            {
                return(null);
            }

            string body = String.Empty;

            if (!String.IsNullOrWhiteSpace(email.TextBody))
            {
                body = email.TextBody;
            }
            else
            {
                body = email.Body;
            }

            body = body.Replace("-- Confidentiality Notice --", "");
            body =
                body.Replace(
                    "This email message, including all the attachments, is for the sole use of the intended recipient(s) and contains confidential information. Unauthorized use or disclosure is prohibited.",
                    "");
            body =
                body.Replace(
                    "If you are not the intended recipient, you may not use, disclose, copy or disseminate this information.",
                    "");
            body =
                body.Replace(
                    "If you are not the intended recipient, please contact the sender immediately by reply email and destroy all copies of the original message,",
                    "");
            body =
                body.Replace(
                    "including attachments.",
                    "");
            body = body.Trim();

            var c = new Call();

            c.Notes = email.TextBody;

            if (String.IsNullOrWhiteSpace(c.Notes))
            {
                c.Notes = email.Body;
            }

            string[] data = body.Split(char.Parse(":"));
            c.IncidentNumber   = data[1].Replace(" L", "").Trim();
            c.Type             = data[3].Replace(" X", "").Trim().Replace("/", "");
            c.Address          = data[2].Replace(" T", "").Trim().Replace("/", "");
            c.NatureOfCall     = data[4].Trim();
            c.Name             = c.Type + " " + c.NatureOfCall;
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                var cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 17
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes = email.Subject + " " + email.Body;
            c.Name  = email.Subject;

            string[] data = email.Body.Split(char.Parse(","));

            if (data.Length >= 1)
            {
                int tryPriority;

                if (int.TryParse(data[0], out tryPriority))
                {
                    c.Priority = tryPriority;
                }
            }
            else
            {
                c.Priority = (int)CallPriority.High;
            }

            if (data.Length >= 2)
            {
                if (data[1].Length > 3)
                {
                    c.NatureOfCall = data[1];
                }
            }
            else
            {
                c.NatureOfCall = email.Body;
            }

            if (data.Length >= 3)
            {
                if (data[2].Length > 3)
                {
                    string address = String.Empty;

                    if (!data[2].Contains("United Kingdom"))
                    {
                        address = data[2] + "United Kingdom";
                    }

                    c.Address = address;
                }
            }

            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            if (email.DispatchAudio != null)
            {
                c.Attachments = new Collection <CallAttachment>();

                CallAttachment ca = new CallAttachment();
                ca.FileName           = email.DispatchAudioFileName;
                ca.Data               = email.DispatchAudio;
                ca.CallAttachmentType = (int)CallAttachmentTypes.DispatchAudio;

                c.Attachments.Add(ca);
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 18
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (!email.Subject.Contains("Parkland County Incident") && !email.Subject.Contains("Incident Message"))
            {
                return(null);
            }

            var c = new Call();

            c.Notes = email.Body;

            try
            {
                var      data    = new List <string>();
                string[] rawData = email.Body.Split(new string[] { "\r\n", "\r\n\r\n" }, StringSplitOptions.None);

                if (rawData != null && rawData.Any())
                {
                    foreach (string s in rawData)
                    {
                        if (!string.IsNullOrWhiteSpace(s))
                        {
                            data.Add(s);
                        }
                    }

                    if (data.Count > 0)
                    {
                        c.Name = data[1].Trim().Replace("Type: ", "");

                        try
                        {
                            var location = data.FirstOrDefault(x => x.StartsWith("Location:"));

                            if (!String.IsNullOrWhiteSpace(location))
                            {
                                c.Address = location.Replace("//", "").Replace("Business Name:", "");
                            }

                            var coordinates = data.FirstOrDefault(x => x.Contains("(") && x.Contains(")"));

                            if (!String.IsNullOrWhiteSpace(coordinates))
                            {
                                coordinates       = coordinates.Replace("Common Place:", "");
                                coordinates       = coordinates.Trim();
                                c.GeoLocationData = coordinates.Replace("(", "").Replace(")", "");
                            }
                        }
                        catch
                        { }
                    }
                }
                else
                {
                    c.Name = "Call Import Type: Unknown";
                }
            }
            catch
            {
                c.Name = "Call Import Type: Unknown";
            }

            c.NatureOfCall     = email.Body;
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                var cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }


            return(c);
        }
Esempio n. 19
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            string[] data = email.Body.Split(char.Parse("|"));

            Call c = new Call();

            c.Notes = email.Subject + " " + email.Body;

            if (data != null && data.Length >= 4)
            {
                c.NatureOfCall = data[3];
            }
            else
            {
                c.NatureOfCall = email.Subject + " " + email.Body;
            }

            if (data != null && data.Length >= 1)
            {
                c.Name = data[0];
            }

            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            if (data != null && data.Length > 3)
            {
                var geoData = data[2].Replace("[LONGLAT:", "").Replace("] - 1:", "");

                if (!String.IsNullOrWhiteSpace(geoData))
                {
                    var geoDataArray = geoData.Split(char.Parse(","));

                    if (geoDataArray != null && geoDataArray.Length == 2)
                    {
                        c.GeoLocationData = $"{geoDataArray[1]}.{geoDataArray[0]}";
                    }
                }
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 20
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            if (!email.Subject.Contains("Perform Page"))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes        = email.Subject + " " + email.Body;
            c.NatureOfCall = email.Body;

            List <string> data = new List <string>();

            string[] rawData = email.Body.Split(new string[] { "\r\n", "\r\n\r\n" }, StringSplitOptions.None);

            foreach (string s in rawData)
            {
                if (!string.IsNullOrWhiteSpace(s))
                {
                    data.Add(s);
                }
            }

            if (data.Count >= 1)
            {
                c.Name = data[0];
            }
            else
            {
                c.Name = email.Subject;
            }

            if (data.Count == 5)
            {
                string firstLine = string.Empty;

                if (data[1].ToUpper().Contains("AND"))
                {
                    string[] firstLineParts = data[1].Split(new string[] { "AND" }, StringSplitOptions.None);

                    if (!string.IsNullOrWhiteSpace(firstLineParts[0]))
                    {
                        firstLine = firstLineParts[0];
                    }
                }
                else if (data[1].ToUpper().Contains("/"))
                {
                    string[] firstLineParts = data[1].Split(new string[] { "/" }, StringSplitOptions.None);

                    if (!string.IsNullOrWhiteSpace(firstLineParts[0]))
                    {
                        firstLine = firstLineParts[0];
                    }
                }
                else
                {
                    firstLine = data[1];
                }

                c.Address = string.Format("{0} {1}", firstLine, data[2]);
            }
            else if (data.Count == 6)
            {
                c.Address = string.Format("{0} {1}", data[2], data[3]);
            }

            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            if (email.DispatchAudio != null)
            {
                c.Attachments = new Collection <CallAttachment>();

                CallAttachment ca = new CallAttachment();
                ca.FileName           = email.DispatchAudioFileName;
                ca.Data               = email.DispatchAudio;
                ca.CallAttachmentType = (int)CallAttachmentTypes.DispatchAudio;

                c.Attachments.Add(ca);
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 21
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body) && String.IsNullOrWhiteSpace(email.TextBody))
            {
                return(null);
            }

            string body = String.Empty;

            if (!String.IsNullOrWhiteSpace(email.TextBody))
            {
                body = email.TextBody;
            }
            else
            {
                body = email.Body;
            }

            var c = new Call();

            c.Notes = email.TextBody;

            if (String.IsNullOrWhiteSpace(c.Notes))
            {
                c.Notes = email.Body;
            }

            string[] data = body.Split(char.Parse(","));

            if (data == null || data.Length <= 2)
            {
                return(null);
            }

            c.IncidentNumber = data[0].Replace("(", "").Replace(")", "").Trim();
            c.Type           = data[1].Trim();

            string address     = String.Empty;
            string coordinates = String.Empty;
            int    gpsCount    = 0;

            for (int i = 2; i < data.Length; i++)
            {
                if (data[i].Contains("//"))
                {
                    break;
                }

                decimal myDec;
                if (!decimal.TryParse(data[i].Trim(), out myDec))
                {
                    if (String.IsNullOrWhiteSpace(address))
                    {
                        address = data[i].Trim();
                    }
                    else
                    {
                        address += string.Format(", {0}", data[i].Trim());
                    }
                }
                else
                {
                    if (gpsCount >= 2)
                    {
                        break;
                    }

                    if (String.IsNullOrWhiteSpace(coordinates))
                    {
                        coordinates = data[i].Trim();
                    }
                    else
                    {
                        coordinates += string.Format(",{0}", data[i].Trim());
                    }

                    gpsCount++;
                }
            }

            if (!String.IsNullOrWhiteSpace(address))
            {
                c.Address = address.Trim();
            }

            if (!String.IsNullOrWhiteSpace(coordinates))
            {
                c.GeoLocationData = coordinates.Trim();
            }

            c.NatureOfCall     = data[data.Length - 1].Replace("//", "").Trim();
            c.Name             = string.Format("{0}-{1}", c.IncidentNumber, c.Type);
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                var cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 22
0
        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes = email.Body;
            c.Name  = email.Subject;

            int nonEmptyLineCount = 0;

            string[] rawData = email.Body.Split(new string[] { "\r\n", "\r\n\r\n" }, StringSplitOptions.None);

            foreach (var line in rawData)
            {
                if (line != null && !String.IsNullOrWhiteSpace(line))
                {
                    nonEmptyLineCount++;

                    switch (nonEmptyLineCount)
                    {
                    case 1:
                        //c.Name = line.Trim();
                        c.NatureOfCall = line.Trim();
                        break;

                    case 2:                             // Address
                                                        //c.Name = $"{c.Name} {line}";
                        c.NatureOfCall = c.NatureOfCall + " " + line;
                        break;

                    case 3:                             // Map and Radio Channel
                        break;

                    case 4:                             // Cross Street
                        break;

                    case 5:                             // Cross Street 2
                        break;
                    }
                }
            }

            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 23
0
        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body) && String.IsNullOrEmpty(email.TextBody))
            {
                return(null);
            }

            string emailBody = email.Body;

            if (String.IsNullOrWhiteSpace(email.Body))
            {
                emailBody = email.TextBody;
            }

            if (emailBody.Contains("CLOSE: Inc#"))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes = emailBody;

            string[] data = emailBody.Split(char.Parse(";"));

            if (data == null || data.Length <= 2)
            {
                return(null);
            }

            var incidentNumber = data.FirstOrDefault(x => x.Contains("Inc#"));

            if (incidentNumber != null)
            {
                c.IncidentNumber = incidentNumber.Replace("Inc# ", "").Trim();
            }

            c.Type = data[0].Trim();

            try
            {
                var mapSection = data.FirstOrDefault(x => x.Contains("?q="));
                if (mapSection != null)
                {
                    int start = mapSection.IndexOf("?q=");
                    int end   = mapSection.IndexOf(">Map");
                    c.GeoLocationData = mapSection.Substring(start + 3, (end - start - 4));
                }
            }
            catch { }

            c.NatureOfCall     = data[0].Trim() + "   " + data[2].Trim() + "   " + data[3].Trim();
            c.NatureOfCall     = c.NatureOfCall.Trim();
            c.Address          = data[1].Trim();
            c.Name             = data[0].Trim();
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            var mapPage = data.FirstOrDefault(x => x.Contains("Map:"));

            if (mapPage != null)
            {
                c.MapPage = mapPage.Replace("Map: ", "").Trim();
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 24
0
        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.TextBody))
            {
                return(null);
            }


            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            if (!email.Subject.ToLower().Contains("active"))
            {
                return(null);
            }

            Call c = new Call();

            // For 7966
            if (department == null || department.DepartmentId != 7966)
            {
                c.Notes = email.TextBody;
            }

            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            string[] lines = email.TextBody.Split(new[] { "\r\n", "\r", "\n" }, StringSplitOptions.None);

            var sb = new StringBuilder();

            sb.Append("<p>");
            foreach (var line in lines)
            {
                var trimmedLine = line.Trim();

                if (!String.IsNullOrWhiteSpace(trimmedLine))
                {
                    if (trimmedLine.ToLower().StartsWith("call:"))
                    {
                        c.Name = trimmedLine.Replace("CALL:", "").Trim();
                        sb.Append(trimmedLine + "</br>");

                        if (department != null && department.DepartmentId == 7966)
                        {
                            string[] typePrioline = c.Name.Split(new[] { " " }, StringSplitOptions.None);
                            c.Type     = typePrioline[0].Trim();
                            c.Priority = ParseCallPriority(typePrioline[0].Trim(), priority, activePriorities);
                        }
                    }
                    else if (trimmedLine.ToLower().StartsWith("addr:"))
                    {
                        //c.GeoLocationData = trimmedLine.Replace("ADDR:", "").Trim();
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.ToLower().StartsWith("addr1:"))
                    {
                        c.Address = trimmedLine.Replace("ADDR1:", "").Trim();
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.ToLower().StartsWith("id:"))
                    {
                        c.IncidentNumber     = trimmedLine.Replace("ID:", "").Trim();
                        c.ExternalIdentifier = c.IncidentNumber;

                        if (department != null && department.DepartmentId == 7966)
                        {
                            c.ReferenceNumber = ParseIncidentNumber(trimmedLine);
                        }

                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.ToLower().StartsWith("map:"))
                    {
                        c.GeoLocationData = trimmedLine.Replace("MAP:", "").Replace("http://www.google.com/maps/place/", "").Trim();
                    }
                    else if (trimmedLine.ToLower().StartsWith("date/time:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.ToLower().StartsWith("date/time:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.ToLower().StartsWith("narr:"))
                    {
                        sb.Append(trimmedLine.Replace("NARR:", "").Trim() + "</br>");
                    }
                }
            }
            sb.Append("</p>");
            c.NatureOfCall = sb.ToString();

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            // Search for an active call
            if (activeCalls != null && activeCalls.Any())
            {
                var activeCall = activeCalls.FirstOrDefault(x => x.IncidentNumber == c.IncidentNumber);

                if (activeCall != null)
                {
                    if (department == null || department.DepartmentId != 7966)
                    {
                        activeCall.Notes = c.Notes;
                    }
                    else
                    {
                        c.NatureOfCall = sb.ToString();
                    }

                    activeCall.LastDispatchedOn = DateTime.UtcNow;

                    return(activeCall);
                }
            }

            return(c);
        }
Esempio n. 25
0
        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            //if (String.IsNullOrEmpty(email.Subject))
            //	return null;

            Call c = new Call();

            c.Notes            = email.Subject + " " + email.Body;
            c.NatureOfCall     = email.Body;
            c.Name             = "Call Email Import";
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            string[] rawData = email.Body.Split(new string[] { "\r\n", "\r\n\r\n" }, StringSplitOptions.None);

            if (rawData != null && rawData.Any())
            {
                foreach (string s in rawData)
                {
                    if (!string.IsNullOrWhiteSpace(s) && s.StartsWith("La", StringComparison.InvariantCultureIgnoreCase))
                    {
                        string[] geoData = s.Split(new string[] { "  " }, StringSplitOptions.None);

                        if (geoData != null && geoData.Length == 2)
                        {
                            var latDMS = geoData[0].Replace(" grader ", ",").Replace("La = ", "").Replace("'N", "").Trim();
                            var lonDMS = geoData[1].Replace(" grader ", ",").Replace("Lo = ", "").Replace("'E", "").Trim();

                            if (!String.IsNullOrWhiteSpace(latDMS) && !String.IsNullOrWhiteSpace(lonDMS))
                            {
                                string[] latValues = latDMS.Split(new string[] { "," }, StringSplitOptions.None);
                                string[] lonValues = lonDMS.Split(new string[] { "," }, StringSplitOptions.None);

                                double lat = 0;
                                if (latValues != null && latValues.Length == 3)
                                {
                                    lat = LocationHelpers.ConvertDegreesToDecimal(latValues[0].Trim(), latValues[1].Trim(), latValues[2].Trim());
                                }

                                double lon = 0;
                                if (lonValues != null && lonValues.Length == 3)
                                {
                                    lon = LocationHelpers.ConvertDegreesToDecimal(lonValues[0].Trim(), lonValues[1].Trim(), lonValues[2].Trim());
                                }


                                if (lat != 0 && lon != 0)
                                {
                                    c.GeoLocationData = $"{lat},{lon}";
                                }
                            }
                        }
                    }
                }
            }

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 26
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        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            //ID | TYPE | PRIORITY | ADDRESS | MAPPAGE | NATURE | NOTES

            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            Call c = new Call();

            c.Notes = email.Body;

            string[] data = email.Body.Split(char.Parse("|"));

            if (data.Any() && data.Length >= 5)
            {
                if (!string.IsNullOrEmpty(data[0]))
                {
                    c.IncidentNumber = data[0].Trim();
                }

                if (!string.IsNullOrEmpty(data[1]))
                {
                    c.Type = data[1].Trim();
                }

                if (string.IsNullOrEmpty(data[2]))
                {
                    int prio;
                    if (int.TryParse(data[2], out prio))
                    {
                        c.Priority = prio;
                    }
                    else
                    {
                        c.Priority = priority;
                    }
                }
                else
                {
                    c.Priority = priority;
                }

                if (!string.IsNullOrEmpty(data[4]))
                {
                    c.MapPage = data[4];
                }

                c.NatureOfCall = data[5];
                c.Address      = data[3];

                StringBuilder title = new StringBuilder();

                title.Append("Email Call ");
                title.Append(((CallPriority)c.Priority).ToString());
                title.Append(" ");

                if (!string.IsNullOrEmpty(c.Type))
                {
                    title.Append(c.Type);
                    title.Append(" ");
                }

                if (!string.IsNullOrEmpty(c.IncidentNumber))
                {
                    title.Append(c.IncidentNumber);
                    title.Append(" ");
                }

                c.Name = title.ToString();
            }
            else
            {
                c.Name         = email.Subject;
                c.NatureOfCall = email.Body;
                c.Notes        = "WARNING: FALLBACK RESGRID EMAIL IMPORT! THIS EMAIL MAY NOT BE THE CORRECT FORMAT FOR THE RESGRID EMAIL TEMPLATE. CONTACT SUPPORT IF THE EMAIL AND TEMPLATE ARE CORRECT." + email.Body;
            }

            c.LoggedOn         = DateTime.UtcNow;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            foreach (var u in users)
            {
                CallDispatch cd = new CallDispatch();
                cd.UserId = u.UserId;

                c.Dispatches.Add(cd);
            }

            return(c);
        }
Esempio n. 27
0
        public Call GenerateCall(CallEmail email, string managingUser, List <IdentityUser> users, Department department, List <Call> activeCalls, List <Unit> units, int priority, List <DepartmentCallPriority> activePriorities)
        {
            if (email == null)
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Body))
            {
                return(null);
            }

            if (String.IsNullOrEmpty(email.Subject))
            {
                return(null);
            }

            string[] lines = email.TextBody.Split(new[] { "\r\n", "\r", "\n" }, StringSplitOptions.None);

            Call c = new Call();

            c.Notes            = email.TextBody;
            c.Name             = email.Subject.Replace("Automatic R&R Notification:", "").Replace("Fw:", "").Replace("FW:", "").Replace("fw:", "").Trim();
            c.LoggedOn         = DateTime.UtcNow;
            c.Priority         = priority;
            c.ReportingUserId  = managingUser;
            c.Dispatches       = new Collection <CallDispatch>();
            c.CallSource       = (int)CallSources.EmailImport;
            c.SourceIdentifier = email.MessageId;

            var sb = new StringBuilder();

            sb.Append("<p>");
            foreach (var line in lines)
            {
                var trimmedLine = line.Trim();

                if (!String.IsNullOrWhiteSpace(trimmedLine))
                {
                    if (trimmedLine.StartsWith("Address:"))
                    {
                        c.Address = trimmedLine.Replace("Address:", "").Trim();
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.StartsWith("Common Name:"))
                    {
                        if (trimmedLine.Length > 12)
                        {
                            sb.Append(trimmedLine + "</br>");
                        }
                    }
                    else if (trimmedLine.StartsWith("Cross Streets:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.StartsWith("https://www.google.com"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.StartsWith("Call Date/Time:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.StartsWith("Call Type:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                        string[] typePrioline = trimmedLine.Split(new[] { ", ," }, StringSplitOptions.None);

                        if (typePrioline.Length == 2)
                        {
                            c.Type     = typePrioline[0].Replace("Call Type:", "").Replace(", ,", "").Trim();
                            c.Priority = ParseCallPriority(typePrioline[1].Replace("Call Priority:", "").Replace(", ,", "").Trim(), priority, activePriorities);
                        }
                    }
                    else if (trimmedLine.StartsWith("Fire Area:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                    else if (trimmedLine.StartsWith("Incident Numbers:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                        c.IncidentNumber = ParseIncidentNumber(trimmedLine);
                    }
                    else if (trimmedLine.StartsWith("Units:"))
                    {
                        sb.Append(trimmedLine + "</br>");
                    }
                }
            }
            sb.Append("</p>");
            c.NatureOfCall = sb.ToString();

            if (users != null && users.Any())
            {
                foreach (var u in users)
                {
                    CallDispatch cd = new CallDispatch();
                    cd.UserId = u.UserId;

                    c.Dispatches.Add(cd);
                }
            }

            // Search for an active call
            if (activeCalls != null && activeCalls.Any())
            {
                var activeCall = activeCalls.FirstOrDefault(x => x.IncidentNumber == c.IncidentNumber);

                if (activeCall != null)
                {
                    activeCall.Notes            = c.Notes;
                    activeCall.LastDispatchedOn = DateTime.UtcNow;

                    return(activeCall);
                }
            }

            return(c);
        }
Esempio n. 28
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        public HttpResponseMessage Receive(PostmarkInboundMessage message)
        {
            if (message != null)
            {
                try
                {
                    var mailMessage = new MimeMessage();

                    if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && message.FromFull.Email.Trim() == "*****@*****.**")
                    {
                        return(new HttpResponseMessage(HttpStatusCode.Created));
                    }

                    if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
                    {
                        mailMessage.From.Add(new MailboxAddress(message.FromFull.Name.Trim(), message.FromFull.Email.Trim()));
                    }
                    else
                    {
                        mailMessage.From.Add(new MailboxAddress("Inbound Email Dispatch", "*****@*****.**"));
                    }

                    if (!String.IsNullOrWhiteSpace(message.Subject))
                    {
                        mailMessage.Subject = message.Subject;
                    }
                    else
                    {
                        mailMessage.Subject = "Dispatch Email";
                    }

                    var builder = new BodyBuilder();

                    if (!String.IsNullOrWhiteSpace(message.HtmlBody))
                    {
                        builder.HtmlBody = HttpUtility.HtmlDecode(message.HtmlBody);
                    }

                    if (!String.IsNullOrWhiteSpace(message.TextBody))
                    {
                        builder.TextBody = message.TextBody;
                    }

                    int    type         = 0;          // 1 = dispatch // 2 = email list // 3 = group dispatch // 4 = group message
                    string emailAddress = String.Empty;
                    string bounceEmail  = String.Empty;
                    string name         = String.Empty;

                    #region Trying to Find What type of email this is
                    foreach (var email in message.ToFull)
                    {
                        if (StringHelpers.ValidateEmail(email.Email))
                        {
                            if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.DispatchTestDomain}"))
                            {
                                type = 1;

                                if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}"))
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchDomain}", "");
                                }
                                else
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchTestDomain}", "");
                                }

                                name = email.Name;
                                mailMessage.To.Clear();
                                mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));

                                break;
                            }
                            else if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.ListsTestDomain}"))
                            {
                                type = 2;

                                if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}"))
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsDomain}", "");
                                }
                                else
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsTestDomain}", "");
                                }

                                if (emailAddress.Contains("+") && emailAddress.Contains("="))
                                {
                                    var tempBounceEmail = emailAddress.Substring(emailAddress.IndexOf("+") + 1);
                                    bounceEmail = tempBounceEmail.Replace("=", "@");

                                    emailAddress = emailAddress.Replace(tempBounceEmail, "");
                                    emailAddress = emailAddress.Replace("+", "");
                                }

                                name = email.Name;
                                mailMessage.To.Clear();
                                mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));

                                break;
                            }
                            else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupsTestDomain}"))
                            {
                                type = 3;

                                if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}"))
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsDomain}", "");
                                }
                                else
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsTestDomain}", "");
                                }

                                name = email.Name;
                                mailMessage.To.Clear();
                                mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));

                                break;
                            }
                            else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupTestMessageDomain}"))
                            {
                                type = 4;

                                if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}"))
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupMessageDomain}", "");
                                }
                                else
                                {
                                    emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupTestMessageDomain}", "");
                                }

                                name = email.Name;
                                mailMessage.To.Clear();
                                mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));

                                break;
                            }
                        }
                    }

                    // Some providers aren't putting email address in the To line, process the CC line
                    if (type == 0)
                    {
                        foreach (var email in message.CcFull)
                        {
                            if (StringHelpers.ValidateEmail(email.Email))
                            {
                                var proccedEmailInfo = ProcessEmailAddress(email.Email);

                                if (proccedEmailInfo.Item1 > 0)
                                {
                                    type         = proccedEmailInfo.Item1;
                                    emailAddress = proccedEmailInfo.Item2;

                                    mailMessage.To.Clear();
                                    mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
                                }
                            }
                        }
                    }

                    // If To and CC didn't work, try the header.
                    if (type == 0)
                    {
                        try
                        {
                            if (message.Headers != null && message.Headers.Count > 0)
                            {
                                var header = message.Headers.FirstOrDefault(x => x.Name == "Received-SPF");

                                if (header != null)
                                {
                                    var lastValue = header.Value.LastIndexOf(char.Parse("="));
                                    var newEmail  = header.Value.Substring(lastValue + 1, (header.Value.Length - (lastValue + 1)));

                                    newEmail = newEmail.Trim();

                                    if (StringHelpers.ValidateEmail(newEmail))
                                    {
                                        emailAddress = newEmail;
                                        var proccedEmailInfo = ProcessEmailAddress(newEmail);

                                        type         = proccedEmailInfo.Item1;
                                        emailAddress = proccedEmailInfo.Item2;

                                        mailMessage.To.Clear();
                                        mailMessage.To.Add(new MailboxAddress("Email Importer", newEmail));
                                    }
                                }
                            }
                        }
                        catch (Exception ex)
                        {
                            Logging.LogException(ex);
                        }
                    }
                    #endregion Trying to Find What type of email this is

                    if (type == 1)                      // Dispatch
                    {
                        #region Dispatch Email
                        var departmentId = _departmentSettingsService.GetDepartmentIdForDispatchEmail(emailAddress);

                        if (departmentId.HasValue)
                        {
                            try
                            {
                                var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentId.Value);
                                List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);

                                var callEmail = new CallEmail();

                                if (!String.IsNullOrWhiteSpace(message.Subject))
                                {
                                    callEmail.Subject = message.Subject;
                                }

                                else
                                {
                                    callEmail.Subject = "Dispatch Email";
                                }

                                if (!String.IsNullOrWhiteSpace(message.HtmlBody))
                                {
                                    callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
                                }
                                else
                                {
                                    callEmail.Body = message.TextBody;
                                }

                                callEmail.TextBody = message.TextBody;

                                foreach (var attachment in message.Attachments)
                                {
                                    try
                                    {
                                        if (Convert.ToInt32(attachment.ContentLength) > 0)
                                        {
                                            if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
                                            {
                                                byte[] filebytes = Convert.FromBase64String(attachment.Content);

                                                callEmail.DispatchAudioFileName = attachment.Name;
                                                callEmail.DispatchAudio         = filebytes;
                                            }
                                        }
                                    }
                                    catch { }
                                }

                                if (emailSettings == null)
                                {
                                    emailSettings              = new DepartmentCallEmail();
                                    emailSettings.FormatType   = (int)CallEmailTypes.Generic;
                                    emailSettings.DepartmentId = departmentId.Value;
                                    emailSettings.Department   = _departmentsService.GetDepartmentById(departmentId.Value, false);
                                }
                                else if (emailSettings.Department == null)
                                {
                                    emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value);
                                }

                                var activeCalls     = _callsService.GetLatest10ActiveCallsByDepartment(emailSettings.Department.DepartmentId);
                                var units           = _unitsService.GetUnitsForDepartment(emailSettings.Department.DepartmentId);
                                var priorities      = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
                                int defaultPriority = (int)CallPriority.High;

                                if (priorities != null && priorities.Any())
                                {
                                    var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);

                                    if (defaultPrio != null)
                                    {
                                        defaultPriority = defaultPrio.DepartmentCallPriorityId;
                                    }
                                }

                                var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
                                                                               emailSettings.Department.ManagingUserId,
                                                                               departmentUsers, emailSettings.Department, activeCalls, units, defaultPriority);

                                if (call != null)
                                {
                                    call.DepartmentId = departmentId.Value;

                                    var savedCall = _callsService.SaveCall(call);

                                    var cqi = new CallQueueItem();
                                    cqi.Call                 = savedCall;
                                    cqi.Profiles             = _userProfileService.GetAllProfilesForDepartment(call.DepartmentId).Select(x => x.Value).ToList();
                                    cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);

                                    _queueService.EnqueueCallBroadcast(cqi);

                                    return(new HttpResponseMessage(HttpStatusCode.Created));
                                }
                            }
                            catch (Exception ex)
                            {
                                Logging.LogException(ex);
                                return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
                            }
                        }
                        #endregion Dispatch
                    }
                    else if (type == 2)                     // Email List
                    {
                        #region Distribution Email
                        var list = _distributionListsService.GetDistributionListByAddress(emailAddress);

                        if (list != null)
                        {
                            if (String.IsNullOrWhiteSpace(bounceEmail))
                            {
                                try
                                {
                                    List <Model.File> files = new List <Model.File>();

                                    try
                                    {
                                        if (message.Attachments != null && message.Attachments.Any())
                                        {
                                            foreach (var attachment in message.Attachments)
                                            {
                                                if (Convert.ToInt32(attachment.ContentLength) > 0)
                                                {
                                                    Model.File file = new Model.File();

                                                    byte[] filebytes = Convert.FromBase64String(attachment.Content);

                                                    file.Data         = filebytes;
                                                    file.FileName     = attachment.Name;
                                                    file.DepartmentId = list.DepartmentId;
                                                    file.ContentId    = attachment.ContentID;
                                                    file.FileType     = attachment.ContentType;
                                                    file.Timestamp    = DateTime.UtcNow;

                                                    files.Add(_fileService.SaveFile(file));
                                                }
                                            }
                                        }
                                    }
                                    catch { }

                                    var dlqi = new DistributionListQueueItem();
                                    dlqi.List  = list;
                                    dlqi.Users = _departmentsService.GetAllUsersForDepartment(list.DepartmentId);

                                    if (files != null && files.Any())
                                    {
                                        dlqi.FileIds = new List <int>();
                                        dlqi.FileIds.AddRange(files.Select(x => x.FileId).ToList());
                                    }

                                    dlqi.Message             = new InboundMessage();
                                    dlqi.Message.Attachments = new List <InboundMessageAttachment>();

                                    if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
                                    {
                                        dlqi.Message.FromEmail = message.FromFull.Email.Trim();
                                        dlqi.Message.FromName  = message.FromFull.Name.Trim();
                                    }

                                    dlqi.Message.Subject   = message.Subject;
                                    dlqi.Message.HtmlBody  = message.HtmlBody;
                                    dlqi.Message.TextBody  = message.TextBody;
                                    dlqi.Message.MessageID = message.MessageID;

                                    _queueService.EnqueueDistributionListBroadcast(dlqi);
                                }
                                catch (Exception ex)
                                {
                                    Logging.LogException(ex);
                                    return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
                                }
                            }
                            else
                            {
                                return(new HttpResponseMessage(HttpStatusCode.Created));
                            }
                        }

                        return(new HttpResponseMessage(HttpStatusCode.Created));

                        #endregion Distribution Email
                    }
                    if (type == 3)                      // Group Dispatch
                    {
                        #region Group Dispatch Email
                        var departmentGroup = _departmentGroupsService.GetGroupByDispatchEmailCode(emailAddress);

                        if (departmentGroup != null)
                        {
                            try
                            {
                                var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentGroup.DepartmentId);
                                //var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
                                var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);

                                var callEmail = new CallEmail();
                                callEmail.Subject = message.Subject;

                                if (!String.IsNullOrWhiteSpace(message.HtmlBody))
                                {
                                    callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
                                }
                                else
                                {
                                    callEmail.Body = message.TextBody;
                                }

                                foreach (var attachment in message.Attachments)
                                {
                                    try
                                    {
                                        if (Convert.ToInt32(attachment.ContentLength) > 0)
                                        {
                                            if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
                                            {
                                                byte[] filebytes = Convert.FromBase64String(attachment.Content);

                                                callEmail.DispatchAudioFileName = attachment.Name;
                                                callEmail.DispatchAudio         = filebytes;
                                            }
                                        }
                                    }
                                    catch { }
                                }

                                if (emailSettings == null)
                                {
                                    emailSettings              = new DepartmentCallEmail();
                                    emailSettings.FormatType   = (int)CallEmailTypes.Generic;
                                    emailSettings.DepartmentId = departmentGroup.DepartmentId;

                                    if (departmentGroup.Department != null)
                                    {
                                        emailSettings.Department = departmentGroup.Department;
                                    }
                                    else
                                    {
                                        emailSettings.Department = _departmentsService.GetDepartmentById(departmentGroup.DepartmentId);
                                    }
                                }

                                var activeCalls = _callsService.GetActiveCallsByDepartment(emailSettings.Department.DepartmentId);
                                var units       = _unitsService.GetAllUnitsForGroup(departmentGroup.DepartmentGroupId);

                                var priorities      = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
                                int defaultPriority = (int)CallPriority.High;

                                if (priorities != null && priorities.Any())
                                {
                                    var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);

                                    if (defaultPrio != null)
                                    {
                                        defaultPriority = defaultPrio.DepartmentCallPriorityId;
                                    }
                                }

                                var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
                                                                               emailSettings.Department.ManagingUserId,
                                                                               departmentGroupUsers.Select(x => x.User).ToList(), emailSettings.Department, activeCalls, units, defaultPriority);

                                if (call != null)
                                {
                                    call.DepartmentId = departmentGroup.DepartmentId;

                                    var savedCall = _callsService.SaveCall(call);

                                    var cqi = new CallQueueItem();
                                    cqi.Call                 = savedCall;
                                    cqi.Profiles             = _userProfileService.GetSelectedUserProfiles(departmentGroupUsers.Select(x => x.UserId).ToList());
                                    cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);

                                    _queueService.EnqueueCallBroadcast(cqi);

                                    return(new HttpResponseMessage(HttpStatusCode.Created));
                                }
                            }
                            catch (Exception ex)
                            {
                                Logging.LogException(ex);
                                return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
                            }
                        }
                        #endregion Group Dispatch Email
                    }
                    if (type == 4)                      // Group Message
                    {
                        #region Group Message
                        var departmentGroup = _departmentGroupsService.GetGroupByMessageEmailCode(emailAddress);

                        if (departmentGroup != null)
                        {
                            try
                            {
                                //var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
                                var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);

                                var newMessage = new Message();
                                newMessage.SentOn          = DateTime.UtcNow;
                                newMessage.SendingUserId   = departmentGroup.Department.ManagingUserId;
                                newMessage.IsBroadcast     = true;
                                newMessage.Subject         = message.Subject;
                                newMessage.SystemGenerated = true;

                                if (!String.IsNullOrWhiteSpace(message.HtmlBody))
                                {
                                    newMessage.Body = HttpUtility.HtmlDecode(message.HtmlBody);
                                }
                                else
                                {
                                    newMessage.Body = message.TextBody;
                                }

                                foreach (var member in departmentGroupUsers)
                                {
                                    if (newMessage.GetRecipients().All(x => x != member.UserId))
                                    {
                                        newMessage.AddRecipient(member.UserId);
                                    }
                                }

                                var savedMessage = _messageService.SaveMessage(newMessage);
                                _messageService.SendMessage(savedMessage, "", departmentGroup.DepartmentId, false);

                                return(new HttpResponseMessage(HttpStatusCode.Created));
                            }
                            catch (Exception ex)
                            {
                                Logging.LogException(ex);
                                return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
                            }
                        }

                        #endregion Group Message
                    }

                    return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
                }
                catch (Exception ex)
                {
                    Framework.Logging.LogException(ex);
                    throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
                    {
                        Content = new StringContent(ex.ToString())
                    });
                }
            }
            else
            {
                // If our message was null, we throw an exception
                throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
                {
                    Content = new StringContent("Error parsing Inbound Message, message is null.")
                });
            }
        }