protected override void OnExternalCommand(string command, string commandData, string eventToken, TelecomScriptInterface tsInterface, CallButler.Telecom.TelecomProviderBase telecomProvider, WOSI.CallButler.Data.DataProviders.CallButlerDataProviderBase dataProvider)
        {
            // Parse out our external event action
            if (Enum.IsDefined(typeof(ReceptionistFinderExternalCommands), command))
            {
                ReceptionistFinderExternalCommands externalCommand = WOSI.Utilities.EnumUtils<ReceptionistFinderExternalCommands>.Parse(command);

                switch (externalCommand)
                {
                    case ReceptionistFinderExternalCommands.CALLBUTLERINTERNAL_SendToAutoAttendant:
                        {
                            scriptService.ProcessAutoAttendantAnswer(tsInterface.LineNumber, tsInterface, false);
                            break;
                        }
                    case ReceptionistFinderExternalCommands.CALLBUTLERINTERNAL_AnswerCall:
                        {
                            if (telecomProvider.IsLineInUse(tsInterface.LineNumber))
                            {
                                if (tsInterface.Extension != null)
                                    telecomProvider.AnswerCall(tsInterface.LineNumber, true);
                                else
                                    telecomProvider.AnswerCall(tsInterface.LineNumber, false);
                            }
                            break;
                        }
                }
            }
        }