public async Task <string> CreateCase(BridgesStructuresReport bridgesStructuresReport)
{
Case crmCase = CreateCrmCaseObject(bridgesStructuresReport);
try
{
StockportGovUK.NetStandard.Gateways.Response.HttpResponse <string> response = await _VerintServiceGateway.CreateCase(crmCase);
if (!response.IsSuccessStatusCode)
{
throw new Exception("Status code not successful");
}
Person person = new Person
{
FirstName = bridgesStructuresReport.FirstName,
LastName = bridgesStructuresReport.LastName,
Email = bridgesStructuresReport.Email,
Phone = bridgesStructuresReport.Phone,
};
_mailHelper.SendEmail(person, EMailTemplate.BridgesStructuresReport, response.ResponseContent);
return(response.ResponseContent);
}
catch (Exception ex)
{
throw new Exception($"CRMService CreateBridgesOrStructuresService an exception has occured while creating the case in verint service", ex);
}
}
private Case CreateCrmCaseObject(BridgesStructuresReport bridgesStructuresReport)
{
List <BridgesStructuresConfiguration> events = _bridgesStructuresConfig.Value.BridgesStructuresConfigurations;
BridgesStructuresConfiguration bridgesStructuresInfo = new BridgesStructuresConfiguration();
foreach (BridgesStructuresConfiguration e in events)
{
if (e.AffectedStructure == bridgesStructuresReport.StructureAffected &&
e.TypeOfRequest == bridgesStructuresReport.TypeOfRequest)
{
bridgesStructuresInfo.AffectedStructure = e.AffectedStructure;
bridgesStructuresInfo.TypeOfRequest = e.TypeOfRequest;
bridgesStructuresInfo.Code = e.Code;
bridgesStructuresInfo.Name = e.Name;
bridgesStructuresInfo.Classification = e.Classification;
break;
}
}
Case crmCase = new Case
{
EventCode = int.Parse(bridgesStructuresInfo.Code),
EventTitle = _configuration.GetSection("CrmCaseSettings").GetSection("EventTitle").Value,
Classification = bridgesStructuresInfo.Classification,
Description = GenerateDescription(bridgesStructuresReport),
Street = new Street
{
Reference = bridgesStructuresReport.StreetAddress.PlaceRef
}
};
if (!string.IsNullOrEmpty(bridgesStructuresReport.FirstName) && !string.IsNullOrEmpty(bridgesStructuresReport.LastName))
{
crmCase.Customer = new Customer
{
Forename = bridgesStructuresReport.FirstName,
Surname = bridgesStructuresReport.LastName
};
if (!string.IsNullOrEmpty(bridgesStructuresReport.Email))
{
crmCase.Customer.Email = bridgesStructuresReport.Email;
}
if (!string.IsNullOrEmpty(bridgesStructuresReport.Phone))
{
crmCase.Customer.Telephone = bridgesStructuresReport.Phone;
}
}
_logger.LogInformation(JsonConvert.SerializeObject(crmCase));
return(crmCase);
}
private string GenerateDescription(BridgesStructuresReport bridgesStructuresReport)
{
StringBuilder description = new StringBuilder();
if (bridgesStructuresReport.TypeOfRequest == "safetyIssue" || bridgesStructuresReport.TypeOfRequest == "roadTrafficAccident")
{
description.Append($"Damage additional information: {bridgesStructuresReport.Details}");
description.Append(Environment.NewLine);
}
if (bridgesStructuresReport.TypeOfRequest == "generalEnquiry")
{
description.Append($"General Enquiry: {bridgesStructuresReport.GeneralEnquiry}");
description.Append(Environment.NewLine);
}
description.Append($"Location additional information: {bridgesStructuresReport.FurtherInformation}");
return(description.ToString());
}
public async Task <IActionResult> Post([FromBody] BridgesStructuresReport bridgesStructuresReport)
{
string result = await _bridgesStructuresService.CreateCase(bridgesStructuresReport);
return(Ok(result));
}
