public IHttpActionResult Post(ApiJsonDraw apiDraw, String level, String category, String keyword)
{
ApiJsonStatus apiJsonStatusM = Factory.Create <ApiJsonStatus>("ApiJsonStatus", ClassType.clsTypeDataModel);
apiJsonStatusM.code = 200;
apiJsonStatusM.message = "Post ok " + apiDraw.draw;
var start = 6 * (apiDraw.draw - 1);
List <ArticleListJson> aljModel = new List <ArticleListJson>();
var alModel = _articleBs.GetListApproved(start, level, category, keyword);
foreach (var item in alModel)
{
ArticleListJson ajModel = Factory.Create <ArticleListJson>("ArticleListJson", ClassType.clsTypeDataModel);
ArticleListJsonImg ajiModel = Factory.Create <ArticleListJsonImg>("ArticleListJsonImg", ClassType.clsTypeDataModel);
string attachmentsPath = WebConfigure.GetDomain() + "/Upload/Article/Header/";
ajiModel.src = attachmentsPath + item.HeaderImage;
ajiModel.label = item.Category1;
ajiModel.alt = item.Category1;
ajModel.img = ajiModel;
ajModel.link = WebConfigure.GetDomain() + "/Library/Detail/" + item.ArticleId;
ajModel.group_url = WebConfigure.GetDomain() + "/Library?category=" + item.Category1Id;
ajModel.title = item.Title;
ajModel.text = Common.GetShortDescription(item.Description);
ajModel.type = "Article";
ajModel.date = item.CreatedAt?.ToString("dd MMM yyyy");
aljModel.Add(ajModel);
}
return(Ok(new { status = apiJsonStatusM, data = aljModel }));
}
public IHttpActionResult Get(int id)
{
ApiJsonStatus apiJsonStatusM = Factory.Create <ApiJsonStatus>("ApiJsonStatus", ClassType.clsTypeDataModel);
apiJsonStatusM.code = 200;
apiJsonStatusM.message = "ok";
List <ArticleListJson> aljModel = new List <ArticleListJson>();
return(Ok(new { status = apiJsonStatusM, data = aljModel }));
}
public IHttpActionResult Post(string id, ApiJsonDraw apiDraw)
{
ApiJsonStatus apiJsonStatusM = Factory.Create <ApiJsonStatus>("ApiJsonStatus", ClassType.clsTypeDataModel);
//var draw = Request.Content.ReadAsStringAsync();
apiJsonStatusM.code = 200;
apiJsonStatusM.message = "Post ok " + apiDraw.draw;
var start = 3 * (apiDraw.draw - 1);
//if (start == 0)
// start = 1;
List <ArticleListJson> aljModel = new List <ArticleListJson>();
var alModel = _articleBs.GetListApprovedByCategory(start, id);
foreach (var item in alModel)
{
ArticleListJson ajModel = Factory.Create <ArticleListJson>("ArticleListJson", ClassType.clsTypeDataModel);
ArticleListJsonImg ajiModel = Factory.Create <ArticleListJsonImg>("ArticleListJsonImg", ClassType.clsTypeDataModel);
string attachmentsPath = WebConfigure.GetDomain() + "/Upload/Article/Header/";
ajiModel.src = attachmentsPath + item.HeaderImage;
ajiModel.label = item.Category1;
ajiModel.alt = item.Category1;
ajModel.img = ajiModel;
ajModel.link = WebConfigure.GetDomain() + "/Library/Detail/" + item.ArticleId;
ajModel.title = item.Title;
ajModel.text = Common.GetShortDescription(item.Description);
ajModel.type = "Artikel";
ajModel.date = item.CreatedAt?.ToString("dd MMM yyyy");
aljModel.Add(ajModel);
}
return(Ok(new { status = apiJsonStatusM, data = aljModel }));
}
public IHttpActionResult PostApiJsonCommentTr(int id, int uid, TicketDiscussionRemoveChat removeChat)
{
//int removeChat = Convert.ToInt32(formCollection["removeChat"]);
if (_ticketDiscussionBusinessService.DeleteDiscussion(_ticketDiscussionBusinessService.GetDetail(removeChat.removeChat)).Status == 0)
{
List <TicketDiscussion> ticketDiscussions = _ticketDiscussionBusinessService.GetListByTicket(id);
List <TicketNote> ticketNotes = _ticketNoteBusinessService.GetListByTicket(id);
ApiJsonStatus apiJsonStatusM = Factory.Create <ApiJsonStatus>("ApiJsonStatus", ClassType.clsTypeDataModel);
List <ApiJsonCommentTR> apiJsonCommentTrml = new List <ApiJsonCommentTR>();
if (ticketDiscussions == null && ticketNotes == null)
{
return(NotFound());
}
Ticket ticket = _ticketBs.GetDetail(id);
List <TicketParcipant> ticketParticipants = _ticketParcipantBusinessService.GetByTicket(id);
var ticketDiscussionGroupedByNote = _ticketDiscussionBusinessService.GetGroupedByNote(id)
.GroupBy(q => q.TicketNoteId)
.OrderBy(q => q.FirstOrDefault().CreatedAt)
.ToList();
foreach (var items in ticketDiscussionGroupedByNote)
{
List <ApiJsonCommentTR> noteChild = new List <ApiJsonCommentTR>();
foreach (TicketDiscussion ticketDiscussion in items)
{
ApiJsonCommentDateTR apiJsonCommentDateTr1 = new ApiJsonCommentDateTR()
{
day = ticketDiscussion.CreatedAt?.ToString("dd MMM yyyy"),
time = ticketDiscussion.CreatedAt?.ToString("hh:mm")
};
ApiJsonCommentSenderTR apiJsonCommentSenderTr1 = new ApiJsonCommentSenderTR()
{
name = _userBusinessService.GetDetail(ticketDiscussion.UserId).Name,
is_verified = true
};
if (ticket.Responder == ticketDiscussion.UserId)
{
apiJsonCommentSenderTr1.type = "Responder";
}
else
{
apiJsonCommentSenderTr1.type = "Admin";
if (isInParticipants(ticketParticipants, ticketDiscussion.UserId))
{
apiJsonCommentSenderTr1.type = "Participant";
}
if (ticket.Submiter == ticketDiscussion.UserId)
{
apiJsonCommentSenderTr1.type = "Submitter";
}
}
var attachments1 = _discussionAttachmentBusinessService.GetByDiscussionId(ticketDiscussion.TicketDiscussionId);
List <ApiJsonCommentImageTR> listAttachment1 = new List <ApiJsonCommentImageTR>();
string attachmentsPath1 = "/Upload/Discussion/";
if (attachments1 != null)
{
foreach (var attachment in attachments1)
{
listAttachment1.Add(new ApiJsonCommentImageTR {
src = WebConfigure.GetDomain() + attachmentsPath1 + attachment.Name,
nama = attachment.Name
});
}
}
ApiJsonCommentTR apiJsonCommentTrm1 = new ApiJsonCommentTR
{
id = ticketDiscussion.TicketDiscussionId,
date = apiJsonCommentDateTr1,
sender = apiJsonCommentSenderTr1,
text = ticketDiscussion.Description,
image = listAttachment1,
isRemovable = (ticket.Responder == uid),
type = ticketDiscussion.UserId == uid ? "sent" : "received"
};
if (ticketDiscussion.TicketNoteId.Equals(0))
{
apiJsonCommentTrml.Add(apiJsonCommentTrm1);
}
else
{
noteChild.Add(apiJsonCommentTrm1);
}
}
var ticketNote = _ticketNoteBusinessService.GetDetail(items.Key);
if (ticketNote != null)
{
ApiJsonCommentDateTR apiJsonCommentDateTr = new ApiJsonCommentDateTR()
{
day = ticketNote.CreatedAt?.ToString("dd MMM yyyy"),
time = ticketNote.CreatedAt?.ToString("hh:mm")
};
ApiJsonCommentSenderTR apiJsonCommentSenderTr = new ApiJsonCommentSenderTR()
{
name = _userBusinessService.GetDetail(ticketNote.UserId).Name,
is_verified = true
};
if (ticket.Responder == ticketNote.UserId)
{
apiJsonCommentSenderTr.type = "Responder";
}
else
{
apiJsonCommentSenderTr.type = "Admin";
if (isInParticipants(ticketParticipants, ticketNote.UserId))
{
apiJsonCommentSenderTr.type = "Participant";
}
if (ticket.Submiter == ticketNote.UserId)
{
apiJsonCommentSenderTr.type = "Submitter";
}
}
var attachments = _noteAttachmentBusinessService.GetByNoteId(ticketNote.TicketNoteId);
List <ApiJsonCommentImageTR> listAttachment = new List <ApiJsonCommentImageTR>();
string attachmentsPath = "/Upload/Note/";
if (attachments != null)
{
foreach (var attachment in attachments)
{
listAttachment.Add(new ApiJsonCommentImageTR {
src = WebConfigure.GetDomain() + attachmentsPath + attachment.Name,
nama = attachment.Name
});
}
}
ApiJsonCommentTR apiJsonCommentTrm = new ApiJsonCommentTR()
{
type = "notes",
date = apiJsonCommentDateTr,
sender = apiJsonCommentSenderTr,
text = ticketNote.Description,
image = listAttachment,
children = noteChild
};
apiJsonCommentTrml.Add(apiJsonCommentTrm);
}
}
apiJsonStatusM.code = 200;
apiJsonStatusM.message = "Success Remove";
return(Ok(new { status = apiJsonStatusM, data = apiJsonCommentTrml }));
}
return(Json(new { status = new { code = 500, message = "Failed Remove" } }));
}
public IHttpActionResult PostApiJsonCommentTr(FormCollection formCollection)
{
string msg = formCollection["comment-text"];
int typeMsg = Convert.ToInt32(formCollection["chat-type"]);
int ticketId = Convert.ToInt32(formCollection["TicketId"]);
int uid = Convert.ToInt32(formCollection["userid"]);
Ticket ticket = _ticketBs.GetDetail(ticketId);
if (typeMsg == 1)
{
TicketDiscussion discussion = Factory.Create <TicketDiscussion>("TicketDiscussion", ClassType.clsTypeDataModel);
discussion.TicketId = ticketId;
discussion.CreatedAt = DateTime.Now;
discussion.UserId = uid;
discussion.Description = msg;
discussion.Status = 1;
_ticketDiscussionBusinessService.Add(discussion);
}
else if (typeMsg == 2)
{
TicketNote note = Factory.Create <TicketNote>("TicketNote", ClassType.clsTypeDataModel);
note.TicketId = ticketId;
note.CreatedAt = DateTime.Now;
note.UserId = uid;
note.Description = msg;
note.Status = 1;
_ticketNoteBusinessService.Add(note);
}
List <ApiJsonCommentTR> apiJsonCommentTrml = new List <ApiJsonCommentTR>();
ApiJsonCommentTR apiJsonCommentTrm = Factory.Create <ApiJsonCommentTR>("ApiJsonCommentTR", ClassType.clsTypeDataModel);
apiJsonCommentTrm.type = "sent";
//ApiJsonCommentTRM.date.day = item.CreatedAt?.ToString("dd MMM yyyy");
//ApiJsonCommentTRM.date.time = item.CreatedAt?.ToString("hh:mm");
//ApiJsonCommentTRM.sender.name = item.UserId.ToString();
apiJsonCommentTrm.text = msg;
apiJsonCommentTrm.image = null;
apiJsonCommentTrm.isRemovable = (ticket.Responder == uid);
apiJsonCommentTrml.Add(apiJsonCommentTrm);
ApiJsonStatus apiJsonStatusM = Factory.Create <ApiJsonStatus>("ApiJsonStatus", ClassType.clsTypeDataModel);
apiJsonStatusM.code = 200;
apiJsonStatusM.message = "ok";
return(Ok(new { status = apiJsonStatusM, data = apiJsonCommentTrml }));
//if (Request.Files.Count > 0)
//{
// TicketAttachmentBusinessService ticketAttachmentBS = Factory.Create<TicketAttachmentBusinessService>("TicketAttachment", ClassType.clsTypeBusinessService);
// TicketAttachment ticketAttachment = Factory.Create<TicketAttachment>("TicketAttachment", ClassType.clsTypeDataModel);
// for (int i = 0, iLen = Request.Files.Count; i < iLen; i++)
// {
// var file = Request.Files[i];
// string response = Common.ValidateFileUpload(file);
// if (response.Equals("true"))
// {
// ticketAttachment.TicketId = TicketId;
// ticketAttachment.Name = Common.UploadFile(file, ticketAddResult.TicketNo + "-" + i.ToString());
// ticketAttachment.Status = 1;
// ticketAttachmentBS.Add(ticketAttachment);
// }
// else
// {
// Console.WriteLine(GetType().FullName + "." + MethodInfo.GetCurrentMethod().Name, response);
// }
// }
//}
}
public IHttpActionResult GetApiJsonCommentTr(int id, int uid, Boolean isBackend = false)
{
var user = _userBusinessService.GetDetail(uid);
List <TicketDiscussion> ticketDiscussions = _ticketDiscussionBusinessService.GetListByTicket(id);
List <CustomTicketDiscussion> customTicketDiscussions = new List <CustomTicketDiscussion>();
List <TicketNote> ticketNotes = _ticketNoteBusinessService.GetListByTicket(id);
ApiJsonStatus apiJsonStatusM = Factory.Create <ApiJsonStatus>("ApiJsonStatus", ClassType.clsTypeDataModel);
List <ApiJsonCommentTR> apiJsonCommentTrml = new List <ApiJsonCommentTR>();
if (ticketDiscussions == null && ticketNotes == null)
{
return(NotFound());
}
if (ticketDiscussions != null)
{
foreach (TicketDiscussion originCommentObject in ticketDiscussions)
{
CustomTicketDiscussion customCommentObject = new CustomTicketDiscussion()
{
TicketDiscussionId = originCommentObject.TicketDiscussionId,
TicketId = originCommentObject.TicketId,
UserId = originCommentObject.UserId,
Description = originCommentObject.Description,
CreatedAt = originCommentObject.CreatedAt,
TicketNoteId = originCommentObject.TicketNoteId,
Status = originCommentObject.Status,
IsInserted = false
};
customTicketDiscussions.Add(customCommentObject);
}
}
Ticket ticket = _ticketBs.GetDetail(id);
if (ticketNotes.Count > 0)
{
foreach (var ticketNote in ticketNotes)
{
List <ApiJsonCommentTR> noteChild = new List <ApiJsonCommentTR>();
if (ticketDiscussions != null)
{
foreach (CustomTicketDiscussion comment in customTicketDiscussions)
{
ApiJsonCommentDateTR apiJsonCommentDateTr1 = new ApiJsonCommentDateTR()
{
day = comment.CreatedAt?.ToString("dd MMM yyyy"),
time = comment.CreatedAt?.ToString("hh:mm tt")
};
ApiJsonCommentSenderTR apiJsonCommentSenderTr1 = new ApiJsonCommentSenderTR()
{
name = _userBusinessService.GetDetail(comment.UserId).Name,
is_verified = true
};
if (isBackend == false)
{
if (ticket.Responder == comment.UserId)
{
apiJsonCommentSenderTr1.type = "Responder";
}
else
{
apiJsonCommentSenderTr1.type = "Participant";
if (ticket.Submiter == comment.UserId)
{
apiJsonCommentSenderTr1.type = "Submitter";
}
}
}
else
{
apiJsonCommentSenderTr1.type = ticket.Submiter == comment.UserId ? "Submitter" : "Responder";
}
var attachments1 = _discussionAttachmentBusinessService.GetByDiscussionId(comment.TicketDiscussionId);
List <ApiJsonCommentImageTR> listAttachment1 = new List <ApiJsonCommentImageTR>();
string attachmentsPath1 = "/Upload/Discussion/";
if (attachments1 != null)
{
foreach (var attachment in attachments1)
{
listAttachment1.Add(new ApiJsonCommentImageTR {
src = WebConfigure.GetDomain() + attachmentsPath1 + attachment.Name, nama = attachment.Name
});
}
}
ApiJsonCommentTR apiJsonCommentTrm1 = new ApiJsonCommentTR
{
id = comment.TicketDiscussionId,
date = apiJsonCommentDateTr1,
sender = apiJsonCommentSenderTr1,
text = comment.Description,
image = listAttachment1,
type = comment.UserId == user.UserId ? "sent" : "received"
};
if (comment.TicketNoteId.Equals(ticketNote.TicketNoteId))
{
noteChild.Add(apiJsonCommentTrm1);
}
else
{
if (comment.TicketNoteId.Equals(0) && comment.IsInserted.Equals(false))
{
apiJsonCommentTrm1.isRemovable = (ticket.Responder == uid);
apiJsonCommentTrml.Add(apiJsonCommentTrm1);
comment.IsInserted = true;
}
}
}
}
ApiJsonCommentDateTR apiJsonCommentDateTr = new ApiJsonCommentDateTR()
{
day = ticketNote.CreatedAt?.ToString("dd MMM yyyy"),
time = ticketNote.CreatedAt?.ToString("hh:mm tt")
};
ApiJsonCommentSenderTR apiJsonCommentSenderTr = new ApiJsonCommentSenderTR()
{
name = _userBusinessService.GetDetail(ticketNote.UserId).Name,
is_verified = true
};
if (isBackend == false)
{
if (ticket.TicketCategoryId != 9)
{
if (ticket.Responder == ticketNote.UserId)
{
apiJsonCommentSenderTr.type = "Responder";
}
else
{
apiJsonCommentSenderTr.type = "Participant";
if (ticket.Submiter == ticketNote.UserId)
{
apiJsonCommentSenderTr.type = "Submitter";
}
}
}
else if (ticket.TicketCategoryId == 9)
{
if (ticket.Submiter == ticketNote.UserId)
{
apiJsonCommentSenderTr.type = "Submitter";
}
else
{
apiJsonCommentSenderTr.type = "Responder";
}
}
}
else if (isBackend)
{
apiJsonCommentSenderTr.type = ticket.Submiter == ticketNote.UserId ? "Submitter" : "Responder";
}
var attachments = _noteAttachmentBusinessService.GetByNoteId(ticketNote.TicketNoteId);
List <ApiJsonCommentImageTR> listAttachment = new List <ApiJsonCommentImageTR>();
string attachmentsPath = "/Upload/Note/";
if (attachments != null)
{
foreach (var attachment in attachments)
{
listAttachment.Add(new ApiJsonCommentImageTR {
src = WebConfigure.GetDomain() + attachmentsPath + attachment.Name, nama = attachment.Name
});
}
}
ApiJsonCommentTR apiJsonCommentTrm = new ApiJsonCommentTR()
{
type = "notes",
date = apiJsonCommentDateTr,
sender = apiJsonCommentSenderTr,
text = ticketNote.Description,
image = listAttachment,
children = noteChild
};
apiJsonCommentTrml.Add(apiJsonCommentTrm);
}
}
else
{
if (ticketDiscussions != null)
{
foreach (TicketDiscussion ticketDiscussion in ticketDiscussions)
{
ApiJsonCommentDateTR apiJsonCommentDateTr1 = new ApiJsonCommentDateTR()
{
day = ticketDiscussion.CreatedAt?.ToString("dd MMM yyyy"),
time = ticketDiscussion.CreatedAt?.ToString("hh:mm tt")
};
ApiJsonCommentSenderTR apiJsonCommentSenderTr1 = new ApiJsonCommentSenderTR()
{
name = _userBusinessService.GetDetail(ticketDiscussion.UserId).Name,
is_verified = true
};
if (isBackend == false)
{
if (ticket.Responder == ticketDiscussion.UserId)
{
apiJsonCommentSenderTr1.type = "Responder";
}
else
{
apiJsonCommentSenderTr1.type = "Participant";
if (ticket.Submiter == ticketDiscussion.UserId)
{
apiJsonCommentSenderTr1.type = "Submitter";
}
}
}
else if (isBackend)
{
apiJsonCommentSenderTr1.type =
ticket.Submiter == ticketDiscussion.UserId ? "Submitter" : "Responder";
}
var attachments1 =
_discussionAttachmentBusinessService.GetByDiscussionId(ticketDiscussion.TicketDiscussionId);
List <ApiJsonCommentImageTR> listAttachment1 = new List <ApiJsonCommentImageTR>();
string attachmentsPath1 = "/Upload/Discussion/";
if (attachments1 != null)
{
foreach (var attachment in attachments1)
{
listAttachment1.Add(new ApiJsonCommentImageTR
{
src = WebConfigure.GetDomain() + attachmentsPath1 + attachment.Name,
nama = attachment.Name
});
}
}
ApiJsonCommentTR apiJsonCommentTrm1 = new ApiJsonCommentTR
{
id = ticketDiscussion.TicketDiscussionId,
date = apiJsonCommentDateTr1,
sender = apiJsonCommentSenderTr1,
text = ticketDiscussion.Description,
image = listAttachment1,
isRemovable = (ticket.Responder == uid),
type = ticketDiscussion.UserId == user.UserId ? "sent" : "received"
};
apiJsonCommentTrml.Add(apiJsonCommentTrm1);
}
}
}
apiJsonStatusM.code = 200;
apiJsonStatusM.message = "ok";
return(Ok(new { status = apiJsonStatusM, data = apiJsonCommentTrml }));
}
public IHttpActionResult PostDiscussion()
{
if (!Common.GetAuthorization(Request))
{
return(Ok(new { Code = 401, Message = "Unauthorization" }));
}
if (ModelState.IsValid)
{
var user = _userBusinessService.GetByToken(Request.Headers.GetValues("AccessToken").First());
if (user != null)
{
string msg = HttpContext.Current.Request.Params.Get("Description");
int typeMsg = int.Parse(HttpContext.Current.Request.Params.Get("Type"));
int ticketId = int.Parse(HttpContext.Current.Request.Params.Get("TicketId"));
int ticketDiscussionId = 0;
int ticketNoteId = 0;
DateTime dateTimeNow = DateTime.Now;
Ticket ticket = _ticketBusinessService.GetDetail(ticketId);
User userData = _userBusinessService.GetDetail(int.Parse(HttpContext.Current.Request.Params.Get("UserId")));
var dataUid = new List <int>();
var playerid = new List <string>();
var participants = _ticketParcipantBusinessService.GetByTicket(ticketId);
TimeSpan respond = ticket.LastReply == null ? (DateTime.Now.Subtract(ticket.CreatedAt.Value)) : (DateTime.Now.Subtract(ticket.LastReply.Value));
if (typeMsg == 1)
{
TicketDiscussion ticketDiscussion = new TicketDiscussion()
{
TicketId = ticketId,
CreatedAt = dateTimeNow,
UserId = int.Parse(HttpContext.Current.Request.Params.Get("UserId")),
Description = msg,
TicketNoteId = 0,// -> new comment don't have note
Status = 1,
RespondTime = (respond.Days < 1 ? "" : respond.Days.ToString() + ". ") + respond.Hours.ToString() + ":" + respond.Minutes.ToString() + ":" + respond.Seconds.ToString()
};
foreach (var i in participants)
{
dataUid.Add(i.UserId);
}
var iduserdevice = _ticketParcipantBusinessService.Getuserdeviceforasnote(dataUid);
foreach (var p in iduserdevice)
{
playerid.Add(p.PlayerId);
}
playerid.Add(_userBusinessService.GetDetail(ticket.Responder).PlayerId);
playerid.Add(_userBusinessService.GetDetail(ticket.Submiter).PlayerId);
title = ticket.TicketNo + " - " + ticket.Title + " - Reply";
content = userData.Name + (ticket.Submiter == userData.UserId ? " (Submiter)" : ticket.Responder == userData.UserId ? " (Responder)" : " (Participant)") + " : " + msg;
Onesignal.PushNotif(content, playerid, title, ticketId, ticket.TicketNo, ticket.TicketCategoryId, ticket.Description);
ticketDiscussionId = _ticketDiscussionBusinessService.Add(ticketDiscussion).TicketDiscussionId;
}
else if (typeMsg == 2)
{
TicketNote ticketNote = new TicketNote()
{
TicketId = ticketId,
CreatedAt = dateTimeNow,
UserId = int.Parse(HttpContext.Current.Request.Params.Get("UserId")),
Description = msg,
Status = 1,
RespondTime = (respond.Days < 1 ? "" : respond.Days.ToString() + ". ") + respond.Hours.ToString() + ":" + respond.Minutes.ToString() + ":" + respond.Seconds.ToString()
};
foreach (var i in participants)
{
dataUid.Add(i.UserId);
}
var iduserdevice = _ticketParcipantBusinessService.Getuserdeviceforasnote(dataUid);
foreach (var p in iduserdevice)
{
playerid.Add(p.PlayerId);
}
playerid.Add(_userBusinessService.GetDetail(ticket.Responder).PlayerId);
playerid.Add(_userBusinessService.GetDetail(ticket.Submiter).PlayerId);
title = ticket.TicketNo + " - " + ticket.Title + " - Reply As Note";
content = userData.Name + (ticket.Submiter == userData.UserId ? " (Submiter)" : " (Responder)") + " : " + msg;
Onesignal.PushNotif(content, playerid, title, ticketId, ticket.TicketNo, ticket.TicketCategoryId, ticket.Description);
ticketNoteId = _ticketNoteBusinessService.Add(ticketNote).TicketNoteId;
_ticketDiscussionBusinessService.SetNote(ticketId, ticketNoteId);
}
if (HttpContext.Current.Request.Files.Count > 0)
{
for (int i = 0, iLen = HttpContext.Current.Request.Files.Count; i < iLen; i++)
{
string dateString = DateTime.Now.ToString("yyyyMMddHmmss");
var postedFile = HttpContext.Current.Request.Files[i];
switch (typeMsg)
{
case 1: // -> Comment
var fileName = Path.GetFileName(postedFile.FileName);
var path = Path.Combine(HttpContext.Current.Server.MapPath("~/Upload/Discussion/"), fileName);
postedFile.SaveAs(path);
DiscussionAttachment discussionAttachment = new DiscussionAttachment()
{
TicketDiscussionId = ticketDiscussionId,
Name = fileName,
Status = 1
};
_discussionAttachmentBusinessService.Add(discussionAttachment);
break;
default: // -> Note
var fileNameNote = Path.GetFileName(postedFile.FileName);
var pathNote = Path.Combine(HttpContext.Current.Server.MapPath("~/Upload/Note/"), fileNameNote);
postedFile.SaveAs(pathNote);
NoteAttachment noteAttachment = new NoteAttachment()
{
TicketNoteId = ticketNoteId,
Name = fileNameNote,
Status = 1
};
_noteAttachmentBusinessService.Add(noteAttachment);
break;
}
}
}
List <ApiJsonCommentTR> apiJsonCommentTrList = new List <ApiJsonCommentTR>();
ApiJsonCommentDateTR apiJsonCommentDateTr = new ApiJsonCommentDateTR()
{
day = dateTimeNow.ToString("dddd, dd MMMM yyyy"),
time = dateTimeNow.ToString("hh:mm")
};
ApiJsonCommentSenderTR apiJsonCommentSenderTr = new ApiJsonCommentSenderTR()
{
name = _userBusinessService.GetDetail(int.Parse(HttpContext.Current.Request.Params.Get("UserId"))).Name,
is_verified = true
};
if (ticket.Responder == int.Parse(HttpContext.Current.Request.Params.Get("UserId")))
{
apiJsonCommentSenderTr.type = "Responder";
if (typeMsg == 1)
{
ticket.LastReply = dateTimeNow;
Ticket = _ticketBusinessService.Edit(ticket);
}
else if (typeMsg == 2)
{
ticket.NextCommenter = ticket.Submiter;
ticket.LastStatusDate = dateTimeNow;
ticket.LastReply = dateTimeNow;
ticket.DueDateAnswer = dateTimeNow.AddDays(Common.NumberOfWorkDays(dateTimeNow, WebConfigure.GetRulesDay()));
Ticket = _ticketBusinessService.Edit(ticket);
}
}
else
{
if (ticket.Submiter == int.Parse(HttpContext.Current.Request.Params.Get("UserId")))
{
apiJsonCommentSenderTr.type = "Submitter";
if (typeMsg == 1)
{
ticket.LastReply = dateTimeNow;
Ticket = _ticketBusinessService.Edit(ticket);
}
else if (typeMsg == 2)
{
ticket.LastStatusDate = dateTimeNow;
ticket.LastReply = dateTimeNow;
ticket.NextCommenter = ticket.Responder;
ticket.DueDateAnswer = DateTime.Now.AddDays(Common.NumberOfWorkDays(DateTime.Now, WebConfigure.GetRulesDay()));
Ticket = _ticketBusinessService.Edit(ticket);
}
}
else
{
apiJsonCommentSenderTr.type = "Participant";
ticket.LastReply = dateTimeNow;
Ticket = _ticketBusinessService.Edit(ticket);
}
}
List <ApiJsonCommentImageTR> listAttachment = new List <ApiJsonCommentImageTR>();
var attachments = _discussionAttachmentBusinessService.GetByDiscussionId(ticketDiscussionId);
string attachmentsPath = System.Web.HttpContext.Current.Server.MapPath("~/Upload/Discussion/");
if (typeMsg == 2)
{
attachments = _noteAttachmentBusinessService.GetByNoteId(ticketNoteId);
attachmentsPath = System.Web.HttpContext.Current.Server.MapPath("~/Upload/Note/");
}
if (attachments != null)
{
foreach (var attachment in attachments)
{
listAttachment.Add(new ApiJsonCommentImageTR {
src = WebConfigure.GetDomain() + "/Upload/TechnicalRequestAttachments/" + attachment.Name,
Type = Path.GetExtension(attachment.Name),
nama = attachment.Name
});
}
}
ApiJsonCommentTR apiJsonCommentTr = new ApiJsonCommentTR()
{
date = apiJsonCommentDateTr,
sender = apiJsonCommentSenderTr,
text = msg,
image = listAttachment
};
switch (typeMsg)
{
case 1:
apiJsonCommentTr.type = "sent";
break;
default:
apiJsonCommentTr.type = "notes";
break;
}
apiJsonCommentTrList.Add(apiJsonCommentTr);
ApiJsonStatus apiJsonStatus = new ApiJsonStatus()
{
code = 200,
message = "ok"
};
if (typeMsg != 1)
{
if (ticket.TicketCategoryId != 9)
{
Email.GetEmailTagTsicsCommentTR(ticket);
Email.GetEmailTagTsicsCommentTR(ticket, true);
}
else
{
Email.GetEmailTagTsicsCommentHelpDesk(ticketId, user.UserId, false);
Email.GetEmailTagTsicsCommentHelpDesk(ticketId, user.UserId, true);
}
}
return(Json(new { status = apiJsonStatus, data = apiJsonCommentTrList }));
}
else
{
_webStatus.code = 403;
_webStatus.description = "Invalid AccessToken";
return(Ok(new { status = _webStatus, result = new object() }));
}
}
return(BadRequest(ModelState));
}
