public void SessionChanged(Session session) { try { ICRMWindowRouter globalMgr = AifServiceContainer.Instance.GetService <ICRMWindowRouter>(); AgentDesktopSessions sessions = globalMgr.GetSessionManager(); string activeApp = ((DynamicsCustomerRecord)((AgentDesktopSession)sessions.ActiveSession).Customer.DesktopCustomer).GetActiveAppOnPanel(this._panelName); Debug.WriteLine("Restoring App " + activeApp + " for panel " + this._panelName); if (activeApp != null) { IHostedApplication tabApp; foreach (C1USDDockTabItem item in Items) { tabApp = item.Tag as IHostedApplication; if ((tabApp != null) && (tabApp.ApplicationName == activeApp)) { SelectedItem = item; return; } } } } catch { } }
bool VerifyGlobalManagerConnection() { if (CRMWindowRouter == null) { CRMWindowRouter = AifServiceContainer.Instance.GetService <ICRMWindowRouter>(); } if (SessionManager == null) { SessionManager = AifServiceContainer.Instance.GetService <AgentDesktopSessions>(); SessionManager.SessionCloseEvent += SessionManager_SessionCloseEvent; } if (CRMWindowRouter == null) { return(false); } return(true); }