public static string GetItemsByTicketIDOrNumber(RestCommand command, int refID, bool orderByDateCreated = false)
{
ActionLogsView items = new ActionLogsView(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByReference(refID, ReferenceType.Tickets, "DateCreated DESC");
}
else
{
items.LoadByReference(refID, ReferenceType.Tickets);
}
if (items.IsEmpty)
{
items = new ActionLogsView(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByTicketNumber(refID, "DateCreated DESC");
}
else
{
items.LoadByTicketNumber(refID);
}
}
return(items.GetXml("History", "ActionItem", true, command.Filters));
}
public static string GetItem(RestCommand command, ReferenceType refType, int refID, int id)
{
ActionLogsViewItem item = ActionLogsView.GetActionLogsViewItem(command.LoginUser, id);
if (item.OrganizationID != command.LoginUser.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(item.GetXml("ActionItem", true));
}
public static string GetActionLogsViewItem(RestCommand command, int actionLogID)
{
ActionLogsViewItem actionLogsViewItem = ActionLogsView.GetActionLogsViewItem(command.LoginUser, actionLogID);
if (actionLogsViewItem.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(actionLogsViewItem.GetXml("ActionLogsViewItem", true));
}
public static string GetItems(RestCommand command, ReferenceType refType, int refID, bool orderByDateCreated = false)
{
ActionLogsView items = new ActionLogsView(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByReference(refID, refType, "DateCreated DESC");
}
else
{
items.LoadByReference(refID, refType);
}
return(items.GetXml("History", "ActionItem", true, command.Filters));
}
public static string GetActionLogsView(RestCommand command)
{
ActionLogsView actionLogsView = new ActionLogsView(command.LoginUser);
actionLogsView.LoadByOrganizationID(command.Organization.OrganizationID);
if (command.Format == RestFormat.XML)
{
return(actionLogsView.GetXml("ActionLogsView", "ActionLogsViewItem", true, command.Filters));
}
else
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
}
}
