public static bool SendCurrentIncidentInvoiceEmail(Incident incident, ApiServices Services)
{
IncidentInfo invoiceIncident = new IncidentInfo(incident);
if (invoiceIncident.PaymentAmount < invoiceIncident.ServiceFee)
{
SendGridMessage invoiceMessage = new SendGridMessage();
invoiceMessage.From = SendGridHelper.GetAppFrom();
invoiceMessage.AddTo(invoiceIncident.IncidentUserInfo.Email);
invoiceMessage.Html = " ";
invoiceMessage.Text = " ";
invoiceMessage.Subject = "StrandD Invoice - Payment for Service Due";
invoiceMessage.EnableTemplateEngine(WebConfigurationManager.AppSettings["RZ_InvoiceTemplateID"]);
invoiceMessage.AddSubstitution("%invoicestub%", new List<string> { invoiceIncident.IncidentGUID.Substring(0, 5).ToUpper() });
invoiceMessage.AddSubstitution("%incidentguid%", new List<string> { invoiceIncident.IncidentGUID });
invoiceMessage.AddSubstitution("%name%", new List<string> { invoiceIncident.IncidentUserInfo.Name });
invoiceMessage.AddSubstitution("%phone%", new List<string> { invoiceIncident.IncidentUserInfo.Phone });
invoiceMessage.AddSubstitution("%email%", new List<string> { invoiceIncident.IncidentUserInfo.Email });
invoiceMessage.AddSubstitution("%jobdescription%", new List<string> { invoiceIncident.JobCode });
invoiceMessage.AddSubstitution("%servicefee%", new List<string> { (invoiceIncident.ServiceFee - invoiceIncident.PaymentAmount).ToString() });
invoiceMessage.AddSubstitution("%datesubmitted%", new List<string> { DateTime.Now.ToShortDateString() });
invoiceMessage.AddSubstitution("%datedue%", new List<string> { (DateTime.Now.AddDays(30)).ToShortTimeString() });
invoiceMessage.AddSubstitution("%servicepaymentlink%", new List<string> { (WebConfigurationManager.AppSettings["RZ_ServiceBaseURL"].ToString() + "/view/customer/incidentpayment/" + invoiceIncident.IncidentGUID) });
// Create an Web transport for sending email.
var transportWeb = new Web(SendGridHelper.GetNetCreds());
// Send the email.
try
{
transportWeb.Deliver(invoiceMessage);
Services.Log.Info("Incident Invoice Email Sent to [" + invoiceIncident.IncidentUserInfo.Email + "]");
return true;
}
catch (InvalidApiRequestException ex)
{
for (int i = 0; i < ex.Errors.Length; i++)
{
Services.Log.Error(ex.Errors[i]);
return false;
}
}
return false;
}
else
{
return false;
}
}
public IncidentExcelData(Incident baseIncident)
{
stranddContext context = new stranddContext();
// Pull Incident data
this.TimeStamp = (baseIncident.CreatedAt != null) ? (DateTimeOffset) baseIncident.CreatedAt : DateTimeOffset.MinValue;
this.IncidentGUID = baseIncident.Id;
this.JobCode = baseIncident.JobCode;
this.ArrivalTime = System.Convert.ToString(baseIncident.ProviderArrivalTime);
this.ConcertoCaseID = baseIncident.ConcertoCaseID;
this.StaffNotes = baseIncident.StaffNotes;
this.ServiceFee = System.Convert.ToString(baseIncident.ServiceFee);
this.CustomerComments = baseIncident.CustomerComments;
this.CustomerRating = baseIncident.Rating.ToString();
this.IncidentStatus = baseIncident.StatusCode;
//pull customer Data
AccountInfo lookupCustomer = new AccountInfo(baseIncident.ProviderUserID);
this.CustomerName = lookupCustomer.Name;
this.CustomerPhone = lookupCustomer.Phone;
//pull Vehicle data
VehicleInfo lookupVehicle = new VehicleInfo(baseIncident.VehicleGUID);
this.VehicleDescription = lookupVehicle.Year + " " + lookupVehicle.Color + " " + lookupVehicle.Make + " " + lookupVehicle.Model;
this.VehicleRegistration = lookupVehicle.RegistrationNumber;
//Pull Payment data
Payment lookupPayment = context.Payments
.Where(u => u.IncidentGUID == baseIncident.Id)
.FirstOrDefault();
this.PaymentStatus = (lookupPayment != null) ? lookupPayment.Status : null;
this.PaymentAmount = (lookupPayment != null) ? lookupPayment.Amount : 0;
this.PaymentPlatform = (lookupPayment != null) ? lookupPayment.PaymentPlatform : null;
//Pull Admin from History Event
HistoryEvent lookupAdminEvent = context.HistoryLog
.Where(u => u.ReferenceID == baseIncident.Id)
.Where(v => v.Code == "INCIDENT_STATUS_ADMIN")
.Where(x => x.Attribute == "CONFIRMED")
.FirstOrDefault();
AccountInfo lookupAdmin;
if (lookupAdminEvent != null) { lookupAdmin = new AccountInfo(lookupAdminEvent.AdminID); }
else { lookupAdmin = new AccountInfo(null); }
this.ConfirmedAdminName = lookupAdmin.Name;
}
public static void ProcessStatusRequestBehavior(IncidentStatusRequest statusRequest, Incident updateIncident, ApiServices Services)
{
IHubContext hubContext = Services.GetRealtime<IncidentHub>();
switch (updateIncident.StatusCode)
{
case "PROVER-FOUND":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
RevokeProviderJobs(updateIncident, Services);
Services.Log.Info("Provider Jobs Revoked");
break;
case "ARRIVED":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
SendGridController.SendCurrentIncidentInvoiceEmail(updateIncident, Services);
break;
case "COMPLETED":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
break;
case "DECLINED":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
RevokeProviderJobs(updateIncident, Services);
Services.Log.Info("Provider Jobs Revoked");
break;
case "CANCELLED":
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusCustomerCancel(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
RevokeProviderJobs(updateIncident, Services);
Services.Log.Info("Provider Jobs Revoked");
break;
default:
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
break;
}
}
public static void RevokeProviderJobs(Incident updateIncident, ApiServices Services)
{
IHubContext hubContext = Services.GetRealtime<IncidentHub>();
hubContext.Clients.All.revokeMobileProviderClientJob(updateIncident.Id);
Services.Log.Info("All Mobile Providers Offered Job");
}
public static void ProcessProviderOutreach(Incident newIncident, ApiServices Services)
{
IHubContext hubContext = Services.GetRealtime<IncidentHub>();
ProviderJobOffer jobOffer = new ProviderJobOffer()
{
JobTag = newIncident.Id,
ExpirySeconds = 30,
IncidentInformation = new IncidentInfo(newIncident)
};
hubContext.Clients.All.offerMobileProviderClientJob(jobOffer);
Services.Log.Info("All Mobile Providers Offered Job");
}
public async Task<HttpResponseMessage> CustomerNewIncident(IncidentRequest incidentRequest)
{
Services.Log.Info("New Incident Request [API]");
// Get the logged-in user.
var currentUser = this.User as ServiceUser;
double locationX = 0;
double locationY = 0;
//Check Provided Location JObject & Process Accordingly
if (incidentRequest.Location != null)
{
if (incidentRequest.Location.X != -1 && incidentRequest.Location.Y != -1)
{
//Coordinates Flow - X & Y Coordinate Passed
locationX = incidentRequest.Location.X;
locationY = incidentRequest.Location.Y;
}
else
{
//No Coordinates
//Consider Geocoding
}
}
else
{
//No Location Flow - No Location JObject
}
Incident newIncident = new Incident()
{
Id = Guid.NewGuid().ToString(),
JobCode = incidentRequest.JobCode,
LocationObj = await JsonConvert.SerializeObjectAsync(incidentRequest.Location),
CoordinateX = locationX,
CoordinateY = locationY,
ProviderUserID = currentUser.Id,
VehicleGUID = incidentRequest.VehicleGUID,
AdditionalDetails = incidentRequest.AdditionalDetails,
StatusCode = "SUBMITTED", // Set the Initial Status
StatusCustomerConfirm = true,
StatusProviderConfirm = false,
ServiceFee = (incidentRequest.ServiceFee != 0 || incidentRequest.ServiceFee != null) ? incidentRequest.ServiceFee : 0
};
stranddContext context = new stranddContext();
context.Incidents.Add(newIncident);
await context.SaveChangesAsync();
Services.Log.Info("New Incident Created [" + newIncident.Id + "]");
IncidentRequestResponse returnObject = new IncidentRequestResponse { IncidentGUID = newIncident.Id };
string responseText = JsonConvert.SerializeObject(returnObject);
//Notifying Connect WebClients with IncidentInfo Package
IHubContext hubContext = Services.GetRealtime<IncidentHub>();
hubContext.Clients.All.saveNewIncidentCustomer(new IncidentInfo(newIncident));
ProcessProviderOutreach(newIncident, Services);
Services.Log.Info("Connected Clients Updated");
SendGridController.SendIncidentSubmissionAdminEmail(newIncident, Services);
await HistoryEvent.logHistoryEventAsync("INCIDENT_NEW_CUSTOMER", null, newIncident.Id, null, currentUser.Id, null);
return this.Request.CreateResponse(HttpStatusCode.Created, responseText);
}
public IncidentInfo(Incident baseIncident)
{
//Create UserInfo Object based upon Passed in ProviderUserID [Call to DB Made in Constructor]
AccountInfo lookupUser = new AccountInfo(baseIncident.ProviderUserID);
//Create VehicleInfo Object based upon Passed in VehicleGUID [Call to DB Made in Constructor]
VehicleInfo lookupVehicle = new VehicleInfo(baseIncident.VehicleGUID);
stranddContext context = new stranddContext();
IncidentCosting lookupIncidentCosting = context.IncidentCostings
.Where(u => u.IncidentGUID == baseIncident.Id)
.Where(v => v.Type == "CUSTOMER")
.FirstOrDefault();
//Payment Information
List <Payment> lookupPaymentList = context.Payments
.Where(u => u.IncidentGUID == baseIncident.Id)
.ToList <Payment>();
string paymentMethodString = null;
if (lookupPaymentList.Count != 0)
{
if (lookupPaymentList.Count > 1)
{
paymentMethodString = "Multiple Payments [" + lookupPaymentList.Count.ToString() + "]";
}
else
{
paymentMethodString = lookupPaymentList[0].PaymentPlatform;
}
}
decimal sumPaymentTotal = lookupPaymentList.Sum(a => a.Amount);
//Confirmed Admin Information
HistoryEvent lookupAdminEvent = context.HistoryLog
.Where(u => u.ReferenceID == baseIncident.Id)
.OrderByDescending(d => d.CreatedAt)
.Where(v => v.Code == "INCIDENT_STATUS_ADMIN")
.Where(x => x.Attribute == "CONFIRMED" || x.Attribute == "OPERATOR-ASSIGNED")
.FirstOrDefault();
AccountInfo lookupAdmin;
if (lookupAdminEvent != null)
{
lookupAdmin = new AccountInfo(lookupAdminEvent.AdminID);
}
else
{
lookupAdmin = new AccountInfo(null);
}
this.IncidentGUID = baseIncident.Id;
this.IncidentUserInfo = lookupUser;
this.IncidentVehicleInfo = lookupVehicle;
this.ConfirmedAdminAccount = lookupAdmin;
this.JobCode = baseIncident.JobCode;
this.LocationObj = (baseIncident.LocationObj != null) ? JsonConvert.DeserializeObject <IncidentLocation>(baseIncident.LocationObj) : null;
this.ConcertoCaseID = baseIncident.ConcertoCaseID;
this.StatusCode = baseIncident.StatusCode;
this.Rating = baseIncident.Rating;
this.ServiceFee = baseIncident.ServiceFee;
this.CoordinateX = baseIncident.CoordinateX;
this.CoordinateY = baseIncident.CoordinateY;
this.ProviderArrivalTime = baseIncident.ProviderArrivalTime;
this.CreatedAt = baseIncident.CreatedAt;
this.UpdatedAt = baseIncident.UpdatedAt;
this.CustomerComments = baseIncident.CustomerComments;
this.StaffNotes = baseIncident.StaffNotes;
this.PaymentAmount = sumPaymentTotal; //(lookupPayment != null) ? lookupPayment.Amount : 0;
this.PaymentMethod = paymentMethodString; //(lookupPayment != null) ? lookupPayment.PaymentPlatform : null;
this.AdditionalDetails = baseIncident.AdditionalDetails;
//retrive data IncidentCostings
this.ServiceType = (lookupIncidentCosting != null) ? lookupIncidentCosting.ServiceType : null;
this.ServiceKilometers = (lookupIncidentCosting != null) ? lookupIncidentCosting.ServiceKilometers : 0;
this.CalculatedBaseServiceCost = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedBaseServiceCost : 0;
this.ParkingCosts = (lookupIncidentCosting != null) ? lookupIncidentCosting.ParkingCosts : 0;
this.TollCosts = (lookupIncidentCosting != null) ? lookupIncidentCosting.TollCosts : 0;
this.OtherCosts = (lookupIncidentCosting != null) ? lookupIncidentCosting.OtherCosts : 0;
this.OffsetDiscount = (lookupIncidentCosting != null) ? lookupIncidentCosting.OffsetDiscount : 0;
this.CalculatedSubtotal = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedSubtotal : 0;
this.TaxZoneRate = (lookupIncidentCosting != null) ? lookupIncidentCosting.TaxZoneRate : 0;
this.CalculatedTaxes = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedTaxes : 0;
this.CalculatedTotalCost = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedTotalCost : 0;
}
public IncidentInfo(Incident baseIncident)
{
//Create UserInfo Object based upon Passed in ProviderUserID [Call to DB Made in Constructor]
AccountInfo lookupUser = new AccountInfo(baseIncident.ProviderUserID);
//Create VehicleInfo Object based upon Passed in VehicleGUID [Call to DB Made in Constructor]
VehicleInfo lookupVehicle = new VehicleInfo(baseIncident.VehicleGUID);
stranddContext context = new stranddContext();
IncidentCosting lookupIncidentCosting = context.IncidentCostings
.Where(u => u.IncidentGUID == baseIncident.Id)
.Where(v => v.Type == "CUSTOMER")
.FirstOrDefault();
//Payment Information
List<Payment> lookupPaymentList = context.Payments
.Where(u => u.IncidentGUID == baseIncident.Id)
.ToList<Payment>();
string paymentMethodString = null;
if (lookupPaymentList.Count != 0)
{
if (lookupPaymentList.Count > 1) { paymentMethodString = "Multiple Payments [" + lookupPaymentList.Count.ToString() + "]"; }
else { paymentMethodString = lookupPaymentList[0].PaymentPlatform; }
}
decimal sumPaymentTotal = lookupPaymentList.Sum(a => a.Amount);
//Confirmed Admin Information
HistoryEvent lookupAdminEvent = context.HistoryLog
.Where(u => u.ReferenceID == baseIncident.Id)
.OrderByDescending(d => d.CreatedAt)
.Where(v => v.Code == "INCIDENT_STATUS_ADMIN")
.Where(x => x.Attribute == "CONFIRMED" || x.Attribute == "OPERATOR-ASSIGNED")
.FirstOrDefault();
AccountInfo lookupAdmin;
if (lookupAdminEvent != null) { lookupAdmin = new AccountInfo(lookupAdminEvent.AdminID); }
else { lookupAdmin = new AccountInfo(null); }
this.IncidentGUID = baseIncident.Id;
this.IncidentUserInfo = lookupUser;
this.IncidentVehicleInfo = lookupVehicle;
this.ConfirmedAdminAccount = lookupAdmin;
this.JobCode = baseIncident.JobCode;
this.LocationObj = (baseIncident.LocationObj != null) ? JsonConvert.DeserializeObject<IncidentLocation>(baseIncident.LocationObj) : null;
this.ConcertoCaseID = baseIncident.ConcertoCaseID;
this.StatusCode = baseIncident.StatusCode;
this.Rating = baseIncident.Rating;
this.ServiceFee = baseIncident.ServiceFee;
this.CoordinateX = baseIncident.CoordinateX;
this.CoordinateY = baseIncident.CoordinateY;
this.ProviderArrivalTime = baseIncident.ProviderArrivalTime;
this.CreatedAt = baseIncident.CreatedAt;
this.UpdatedAt = baseIncident.UpdatedAt;
this.CustomerComments = baseIncident.CustomerComments;
this.StaffNotes = baseIncident.StaffNotes;
this.PaymentAmount = sumPaymentTotal; //(lookupPayment != null) ? lookupPayment.Amount : 0;
this.PaymentMethod = paymentMethodString; //(lookupPayment != null) ? lookupPayment.PaymentPlatform : null;
this.AdditionalDetails = baseIncident.AdditionalDetails;
//retrive data IncidentCostings
this.ServiceType = (lookupIncidentCosting != null) ? lookupIncidentCosting.ServiceType : null;
this.ServiceKilometers = (lookupIncidentCosting != null) ? lookupIncidentCosting.ServiceKilometers : 0;
this.CalculatedBaseServiceCost = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedBaseServiceCost : 0;
this.ParkingCosts = (lookupIncidentCosting != null) ? lookupIncidentCosting.ParkingCosts : 0;
this.TollCosts = (lookupIncidentCosting != null) ? lookupIncidentCosting.TollCosts : 0;
this.OtherCosts = (lookupIncidentCosting != null) ? lookupIncidentCosting.OtherCosts : 0;
this.OffsetDiscount = (lookupIncidentCosting != null) ? lookupIncidentCosting.OffsetDiscount : 0;
this.CalculatedSubtotal = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedSubtotal : 0;
this.TaxZoneRate = (lookupIncidentCosting != null) ? lookupIncidentCosting.TaxZoneRate : 0;
this.CalculatedTaxes = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedTaxes : 0;
this.CalculatedTotalCost = (lookupIncidentCosting != null) ? lookupIncidentCosting.CalculatedTotalCost : 0;
}
public static void SendIncidentSubmissionAdminEmail(Incident incident, ApiServices Services)
{
SendGridMessage submissionMessage = new SendGridMessage();
IncidentInfo submisionIncident = new IncidentInfo(incident);
submissionMessage.From = SendGridHelper.GetAppFrom();
submissionMessage.AddTo(WebConfigurationManager.AppSettings["RZ_SysAdminEmail"]);
submissionMessage.Html = " ";
submissionMessage.Text = " ";
submissionMessage.Subject = " [" + WebConfigurationManager.AppSettings["MS_MobileServiceName"] + "]";
submissionMessage.EnableTemplateEngine(WebConfigurationManager.AppSettings["RZ_SubmisionTemplateID"]);
submissionMessage.AddSubstitution("%timestamp%", new List<string> { submisionIncident.CreatedAt.ToString() });
submissionMessage.AddSubstitution("%incidentguid%", new List<string> { submisionIncident.IncidentGUID });
submissionMessage.AddSubstitution("%vehicledetails%", new List<string> { submisionIncident.IncidentVehicleInfo.RegistrationNumber });
submissionMessage.AddSubstitution("%name%", new List<string> { submisionIncident.IncidentUserInfo.Name });
submissionMessage.AddSubstitution("%phone%", new List<string> { submisionIncident.IncidentUserInfo.Phone });
submissionMessage.AddSubstitution("%email%", new List<string> { submisionIncident.IncidentUserInfo.Email });
submissionMessage.AddSubstitution("%jobdescription%", new List<string> { submisionIncident.JobCode });
submissionMessage.AddSubstitution("%location%", new List<string> { submisionIncident.LocationObj.RGDisplay });
// Create an Web transport for sending email.
var transportWeb = new Web(SendGridHelper.GetNetCreds());
// Send the email.
try
{
transportWeb.Deliver(submissionMessage);
Services.Log.Info("New Incident Submission Email Sent to [" + submisionIncident.IncidentUserInfo.Email + "]");
}
catch (InvalidApiRequestException ex)
{
for (int i = 0; i < ex.Errors.Length; i++)
{
Services.Log.Error(ex.Errors[i]);
}
}
}
