public async Task<IHttpActionResult> GetMobileCustomerClientIncidentStatusRequest(string incidentGUID)
{
Services.Log.Info("Mobile Customer Current Incident [" + incidentGUID + "] Status Request [API]");
IncidentStatusRequest generatedStatusRequest = new IncidentStatusRequest(incidentGUID);
//Return Successful Response
Services.Log.Info("Incident Status Request Generated and Returned [API]");
return Ok(generatedStatusRequest);
}
public static void ProcessStatusRequestBehavior(IncidentStatusRequest statusRequest, Incident updateIncident, ApiServices Services)
{
IHubContext hubContext = Services.GetRealtime<IncidentHub>();
switch (updateIncident.StatusCode)
{
case "PROVER-FOUND":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
RevokeProviderJobs(updateIncident, Services);
Services.Log.Info("Provider Jobs Revoked");
break;
case "ARRIVED":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
SendGridController.SendCurrentIncidentInvoiceEmail(updateIncident, Services);
break;
case "COMPLETED":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
break;
case "DECLINED":
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
RevokeProviderJobs(updateIncident, Services);
Services.Log.Info("Provider Jobs Revoked");
break;
case "CANCELLED":
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusCustomerCancel(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
RevokeProviderJobs(updateIncident, Services);
Services.Log.Info("Provider Jobs Revoked");
break;
default:
//Notify Particular Connected User through SignalR
hubContext.Clients.Group(updateIncident.ProviderUserID).updateMobileClientStatus(statusRequest.GetCustomerPushObject());
Services.Log.Info("Mobile Client [" + updateIncident.ProviderUserID + "] Status Update Payload Sent");
//Notifying Connect WebClients with IncidentInfo Package
hubContext.Clients.All.updateIncidentStatusAdmin(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
break;
}
}
public async Task<HttpResponseMessage> CustomerCancel(IncidentStatusRequest statusRequest)
{
Services.Log.Info("Incident Cancellation Request [API]");
string responseText;
// Get the logged-in user.
var currentUser = this.User as ServiceUser;
stranddContext context = new stranddContext();
//Retrieve Incident
Incident updateIncident = await (from r in context.Incidents where (r.Id == statusRequest.IncidentGUID) select r).FirstOrDefaultAsync();
//Find the Incident to Cancel and return Bad Response if not found
if (updateIncident == null)
{
// Return Failed Response
responseText = "Incident [" + statusRequest.IncidentGUID + "] is not found in the system";
Services.Log.Warn(responseText);
return this.Request.CreateResponse(HttpStatusCode.BadRequest, responseText);
}
else
{
updateIncident.StatusCode = "CANCELLED";
updateIncident.StatusCustomerConfirm = true;
updateIncident.StatusProviderConfirm = false;
//Save record
await context.SaveChangesAsync();
responseText = "Incident [" + updateIncident.Id + "] Cancelled by Customer";
Services.Log.Info(responseText);
//Notifying Connect WebClients with IncidentInfo Package
IHubContext hubContext = Services.GetRealtime<IncidentHub>();
hubContext.Clients.All.updateIncidentStatusCustomerCancel(new IncidentInfo(updateIncident));
Services.Log.Info("Connected Clients Updated");
await HistoryEvent.logHistoryEventAsync("INCIDENT_CANCEL_CUSTOMER", null, updateIncident.Id, null, currentUser.Id, null);
//Return Successful Response
return this.Request.CreateResponse(HttpStatusCode.OK, responseText);
}
}
public async Task<HttpResponseMessage> UpdateStatus(IncidentStatusRequest statusRequest)
{
Services.Log.Info("Incident Status Update Request [API]");
string responseText;
stranddContext context = new stranddContext();
//Retrieve Incident
Incident updateIncident = await (from r in context.Incidents where (r.Id == statusRequest.IncidentGUID) select r).FirstOrDefaultAsync();
//Find the Incident to Edit and return Bad Response if not found
if (updateIncident != null)
{
//Check for Submitted Status and Update
if (statusRequest.NewStatusCode != null)
{
updateIncident.StatusCode = statusRequest.NewStatusCode;
updateIncident.StatusCustomerConfirm = false;
updateIncident.StatusProviderConfirm = false;
}
//Check for Submitted Pricing and Update
if (statusRequest.ServiceFee != 0)
{
updateIncident.ServiceFee = statusRequest.ServiceFee;
}
//Check if ETA and Save Arrival Time
if (statusRequest.ETA != 0)
{
if (statusRequest.NewStatusCode == "ARRIVED")
{
updateIncident.ProviderArrivalTime = System.DateTime.Now;
}
else
{
DateTimeOffset? priorETA = updateIncident.ProviderArrivalTime;
updateIncident.ProviderArrivalTime = System.DateTime.Now.AddMinutes(statusRequest.ETA);
if (priorETA != null)
{
DateTimeOffset compareETA = (DateTimeOffset)priorETA;
compareETA = compareETA.AddMinutes(Convert.ToInt32(WebConfigurationManager.AppSettings["RZ_DelayMinuteBuffer"]));
if (DateTimeOffset.Compare(compareETA, (DateTimeOffset)updateIncident.ProviderArrivalTime) < 0) { statusRequest.Delayed = true; }
}
}
}
}
else
{
// Return Failed Response
responseText = "Incident [" + statusRequest.IncidentGUID + "] is not found in the system";
Services.Log.Warn(responseText);
return this.Request.CreateResponse(HttpStatusCode.BadRequest, responseText);
}
//Save record
await context.SaveChangesAsync();
responseText = "Incident [" + updateIncident.Id + "] Status Updated" + " to Code [" + updateIncident.StatusCode + "]";
Services.Log.Info(responseText);
ProcessStatusRequestBehavior(statusRequest, updateIncident, Services);
//Return Successful Response
return this.Request.CreateResponse(HttpStatusCode.OK, responseText);
}
public async Task<string> UpdateStatus(IncidentStatusRequest statusRequest)
{
Services.Log.Info("Incident Status Update Request [Hub]");
string responseText;
var currentUserID = ((ServiceUser)Context.User).Id;
stranddContext context = new stranddContext();
//Retrieve Incident
Incident updateIncident = await (from r in context.Incidents where (r.Id == statusRequest.IncidentGUID) select r).FirstOrDefaultAsync();
//Find the Incident to Edit and return Bad Response if not found
if (updateIncident != null)
{
//Check for Submitted Status and Update
if (statusRequest.NewStatusCode != null)
{
updateIncident.StatusCode = statusRequest.NewStatusCode;
updateIncident.StatusCustomerConfirm = false;
updateIncident.StatusProviderConfirm = false;
}
//Check for Submitted Pricing and Update
if (statusRequest.ServiceFee != 0)
{
updateIncident.ServiceFee = statusRequest.ServiceFee;
}
//Check if ETA and Save Arrival Time
if (statusRequest.ETA != 0)
{
if (statusRequest.NewStatusCode == "ARRIVED")
{
updateIncident.ProviderArrivalTime = System.DateTime.Now;
}
else
{
DateTimeOffset? priorETA = updateIncident.ProviderArrivalTime;
updateIncident.ProviderArrivalTime = System.DateTime.Now.AddMinutes(statusRequest.ETA);
if (priorETA != null)
{
DateTimeOffset compareETA = (DateTimeOffset)priorETA;
compareETA = compareETA.AddMinutes(Convert.ToInt32(WebConfigurationManager.AppSettings["RZ_DelayMinuteBuffer"]));
if (DateTimeOffset.Compare(compareETA, (DateTimeOffset)updateIncident.ProviderArrivalTime) < 0) { statusRequest.Delayed = true; }
}
}
}
}
else
{
// Return Failed Response
responseText = "Incident not found [" + statusRequest.IncidentGUID + "] in the system";
Services.Log.Warn(responseText);
return responseText;
}
//Save record
await context.SaveChangesAsync();
Services.Log.Info("Incident [" + updateIncident.Id + "] Status Updated" + " to Code: " + updateIncident.StatusCode);
await HistoryEvent.logHistoryEventAsync("INCIDENT_STATUS_ADMIN", updateIncident.StatusCode, updateIncident.Id, currentUserID, null, null);
IncidentController.ProcessStatusRequestBehavior(statusRequest, updateIncident, Services);
//Return Successful Response
responseText = "Status Updated";
return responseText;
}
