public IndividualTicketFieldResponse CreateTicketField(TicketField ticketField)
{
var request = new RestRequest
{
Method = Method.POST,
Resource = "ticket_fields.json",
RequestFormat = DataFormat.Json
};
var tmp = new
{
type = ticketField.Type,
title = ticketField.Title,
};
request.AddAndSerializeParam(new { ticket_field = tmp }, ParameterType.RequestBody);
var res = Execute<IndividualTicketFieldResponse>(request);
return res;
//return GenericPost<IndividualTicketFieldResponse, object>("ticket_fields.json", new { ticket_field = tmp });
}
public IndividualTicketResponse CreateTicket(Ticket ticket)
{
var body = new {ticket};
return GenericPost<IndividualTicketResponse>(_tickets + ".json", body);
}
/// <summary>
/// UpdateTicket a ticket or add comments to it. Keep in mind that somethings like the description can't be updated.
/// </summary>
/// <param name="ticket"></param>
/// <param name="comment"></param>
/// <returns></returns>
public IndividualTicketResponse UpdateTicket(Ticket ticket, Comment comment=null)
{
if (comment != null)
ticket.Comment = comment;
var body = new { ticket };
return GenericPut<IndividualTicketResponse>(string.Format("{0}/{1}.json", _tickets, ticket.Id), body);
}
public JobStatusResponse BulkUpdate(List<long> ids, BulkUpdate info)
{
var body = new { ticket = info };
return GenericPut<JobStatusResponse>(string.Format("{0}/update_many.json?ids={1}", _tickets, ids.ToCsv()), body);
}
public IndividualUserResponse CreateUser(User user)
{
var body = new { user = user };
return GenericPost<IndividualUserResponse>("users.json", body);
}
public JobStatusResponse BulkCreateUsers(List<User> users)
{
var body = new {users = users};
return GenericPost<JobStatusResponse>("users/create_many.json", body);
}
public IndividualUserIdentityResponse AddUserIdentity(long userId, UserIdentity identity)
{
var body = new { identity };
return GenericPost<IndividualUserIdentityResponse>(string.Format("users/{0}/identities.json", userId), body);
}
public IndividualUserResponse UpdateUser(User user)
{
var body = new { user = user };
return GenericPut<IndividualUserResponse>(string.Format("users/{0}.json", user.Id), body);
}
public IndividualUserResponse SuspendUser(long id)
{
var body = new {user = new {suspended = true}};
return GenericPut<IndividualUserResponse>(string.Format("users/{0}.json", id), body);
}
