private async void UpdateTicket()
{
TicketControl.FillTicket(TicketControl.Ticket);
await TicketsRepo.UpdateAsync(TicketControl.Ticket);
this.Close();
}
public TicketForm(TicketControl ticketControl) //edit ticket constructor
{
InitializeComponent();
TicketsRepo = new TicketRepository(new AppDbContext());
TicketControl = ticketControl;
LoadForEditing(ticketControl);
}
private void AddTicketPanel(Ticket ticket)
{
TicketControl ticketControl = new TicketControl(ticket)
{
Dock = DockStyle.Top
};
layoutPanel.RowCount++;
RowStyle rs = new RowStyle(SizeType.AutoSize);
layoutPanel.RowStyles.Add(rs);
layoutPanel.Controls.Add(ticketControl, 0, layoutPanel.RowCount - 1);
}
private void InsertTicketPanelAt0(Ticket ticket)
{
TicketControl ticketControl = new TicketControl(ticket)
{
Dock = DockStyle.Top
};
layoutPanel.RowCount++;
RowStyle rs = new RowStyle(SizeType.AutoSize);
layoutPanel.RowStyles.Insert(1, rs);
layoutPanel.Controls.Add(ticketControl, 0, 1);
}
private void BtnCloseTicket_Click(object sender, EventArgs e)
{
switch (MessageBox.Show("Are you sure you want to close this ticket?", "User Confirmation", MessageBoxButtons.YesNoCancel, MessageBoxIcon.Question))
{
case DialogResult.Yes:
TicketControl.Ticket.ClosedAt = DateTime.Now;
UpdateTicket();
TicketControl.RemoveTicketPanel();
break;
case DialogResult.No:
case DialogResult.Cancel:
break;
}
}
private void LoadForEditing(TicketControl ticketControl)
{
FormType = EDIT_TICKET;
rtbSubject.Text = TicketControl.Ticket.Subject;
rtbDescription.Text = TicketControl.Ticket.Description;
cbStatus.Text = TicketControl.Ticket.Status;
cbStatus.Enabled = false;
cbType.Text = TicketControl.Ticket.Type;
cbType.Enabled = false;
cbServiceType.Text = TicketControl.Ticket.ServiceType;
cbServiceType.Enabled = false;
cbPriority.Text = TicketControl.Ticket.Priority;
cbPriority.Enabled = false;
tbCustomerName.Text = TicketControl.Ticket.CustomerName;
tbCustomerName.ReadOnly = true;
lbCreatedAt.Text = TicketControl.Ticket.CreatedAt.ToString("d MMM yyyy - h:mm tt");
lbCreatedAtText.Visible = lbCreatedAt.Visible = btnCloseTicket.Visible = true;
btnSubmit.Text = "Apply changes";
}
