private TicketHistoryEntry UpdateTitle(string newValue, IPrincipal User, ApplicationDbContext context)
{
var history = new TicketHistoryEntry()
{
UserId = User.Identity.GetUserId(), ParentTicketId = this.Id, EntryType = TicketHistoryEntry.TicketHistoryEntryType.TitleModified, OldData = this.Title, NewData = newValue, OccuredAt = DateTime.Now
};
context.TicketNotifications.AddRange(
TicketNotification.GenerateNotifications(context, User.Identity.GetUserId(), this.Id, $"Title was updated from '{this.Title}' to '{newValue}'")
);
var ticket = context.Tickets.Find(this.Id);
ticket.LastInteractionAt = DateTime.Now;
ticket.Title = newValue;
context.SaveChanges();
return(history);
}
public static ICollection <TicketNotification> GenerateNotifications(ApplicationDbContext context, string senderId, int ticketId, string body, bool forceToReporter = false, bool forceToAllStaff = false)
{
var output = new List <TicketNotification>();
var recipients = GetNotificationRecipients(context, senderId, ticketId);
var now = DateTime.Now;
foreach (string recip in recipients)
{
var notif = new TicketNotification()
{
ParentTicketId = ticketId
, Created = now
, IsRead = false
, NotificationBody = body
, RecipientId = recip
, SenderId = senderId
};
output.Add(notif);
}
return(output);
}
