private async Task <CaseDetails> GetCustomerContactAsync(String cxmEndPoint, String cxmAPIKey, String caseReference, String taskToken)
{
CaseDetails caseDetails = new CaseDetails();
HttpClient cxmClient = new HttpClient();
cxmClient.BaseAddress = new Uri(cxmEndPoint);
String requestParameters = "key=" + cxmAPIKey;
HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, "/api/service-api/norbert/case/" + caseReference + "?" + requestParameters);
try
{
HttpResponseMessage response = cxmClient.SendAsync(request).Result;
if (response.IsSuccessStatusCode)
{
HttpContent responseContent = response.Content;
String responseString = responseContent.ReadAsStringAsync().Result;
JObject caseSearch = JObject.Parse(responseString);
caseDetails.customerContact = (String)caseSearch.SelectToken("values.enquiry_details");
}
else
{
await SendFailureAsync("Getting case details for " + caseReference, response.StatusCode.ToString());
Console.WriteLine("ERROR : GetStaffResponseAsync : " + request.ToString());
Console.WriteLine("ERROR : GetStaffResponseAsync : " + response.StatusCode.ToString());
}
}
catch (Exception error)
{
await SendFailureAsync("Getting case details for " + caseReference, error.Message);
Console.WriteLine("ERROR : GetStaffResponseAsync : " + error.StackTrace);
}
return(caseDetails);
}
private async Task <Boolean> GetCaseDetailsAsync()
{
Boolean success = false;
CaseDetails caseDetails = await GetCustomerContactAsync(cxmEndPoint, cxmAPIKey, caseReference, taskToken);
try
{
if (!String.IsNullOrEmpty(caseDetails.customerContact))
{
success = await StoreContactToDynamoAsync(caseReference, caseDetails.customerContact);
}
}
catch (Exception error)
{
await SendFailureAsync(error.Message, "GetCaseDetailsAsync");
Console.WriteLine("ERROR : GetCaseDetailsAsync : " + error.Message);
success = false;;
}
return(success);
}
