private async Task AddIssueAsync(Issue issue)
{
_supportRequestDbContext.Issues.Add(issue);
await _supportRequestDbContext.CommitChangesAsync();
var historyEntry = new History
{
EntryDate = DateTime.UtcNow,
IssueId = issue.Key,
AssignedToId = issue.AssignedToId.HasValue ? issue.AssignedToId : null,
IssueStatusId = issue.IssueStatusId,
Comments = "New Issue Created",
EditedBy = issue.CreatedBy
};
await AddHistoryRecordAsync(historyEntry);
}
public async Task AddHistoryRecordAsync(History entry)
{
if (entry == null)
{
throw new ArgumentNullException(nameof(entry));
}
_supportRequestDbContext.Histories.Add(entry);
await _supportRequestDbContext.CommitChangesAsync();
}
public async Task UpdateIssueAsync(int issueId, int? assignedToId, int issueStatusId, string comment, string editedBy)
{
if (string.IsNullOrEmpty(editedBy))
{
throw new ArgumentNullException(nameof(editedBy));
}
var currentIssue = GetIssueById(issueId);
if (currentIssue == null)
{
throw new ArgumentOutOfRangeException(nameof(editedBy));
}
else
{
var changesDetected = false;
var comments = comment?.Trim();
if (!string.IsNullOrEmpty(comments))
{
comments += "\r\n";
}
if (currentIssue.AssignedToId != assignedToId)
{
var previousAssignedUsername = currentIssue.AssignedTo?.GalleryUsername ?? "unassigned";
string newAssignedUsername;
if (assignedToId.HasValue)
{
var admin = GetAdminByKey(assignedToId.Value);
if (admin == null)
{
newAssignedUsername = "******";
}
else
{
newAssignedUsername = admin.GalleryUsername;
currentIssue.AssignedToId = assignedToId;
}
}
else
{
newAssignedUsername = "******";
}
comments += $"Reassigned issue from '{previousAssignedUsername}' to '{newAssignedUsername}'.\r\n";
currentIssue.AssignedTo = null;
changesDetected = true;
}
if (currentIssue.IssueStatusId != issueStatusId)
{
var previousIssueStatusName = currentIssue.IssueStatus.Name;
var newIssueStatusName = GetIssueStatusNameById(issueStatusId);
currentIssue.IssueStatusId = issueStatusId;
currentIssue.IssueStatus = null;
comments += $"Updated issue status from '{previousIssueStatusName}' to '{newIssueStatusName}'.\r\n";
changesDetected = true;
}
if (!changesDetected && !string.IsNullOrEmpty(comments))
{
changesDetected = true;
}
if (changesDetected)
{
await _supportRequestDbContext.CommitChangesAsync();
var history = new History
{
IssueId = issueId,
EditedBy = editedBy,
AssignedToId = assignedToId == -1 ? null : assignedToId,
EntryDate = DateTime.UtcNow,
IssueStatusId = issueStatusId,
Comments = comments
};
await AddHistoryRecordAsync(history);
}
}
}
