/// <summary>
/// Enum types are equal by primary key
/// </summary>
public bool Equals(SupportRequestType other)
{
if (other == null)
{
return(false);
}
return(other.SupportRequestTypeID == SupportRequestTypeID);
}
public void SendMessage(string ipAddress, string userAgent, string currentUrl, SupportRequestType supportRequestType)
{
var subject = $"Support Request for Neptune - {DateTime.Now.ToStringDateTime()}";
var message = string.Format(@"
<div style='font-size: 12px; font-family: Arial'>
<strong>{0}</strong><br />
<br />
<strong>From:</strong> {1} - {2}<br />
<strong>Email:</strong> {3}<br />
<strong>Phone:</strong> {4}<br />
<br />
<strong>Subject:</strong> {5}<br />
<br />
<strong>Description:</strong><br />
{6}
<br />
<br />
<br />
<div style='font-size: 10px; color: gray'>
OTHER DETAILS:<br />
LOGIN: {7}<br />
IP ADDRESS: {8}<br />
USERAGENT: {9}<br />
URL FROM: {10}<br />
<br />
</div>
<div>You received this email because you are set up as a point of contact for support - if that's not correct, let us know: {11}</div>.
</div>
",
subject,
RequestPersonName,
RequestPersonOrganization ?? "(not provided)",
RequestPersonEmail,
RequestPersonPhone ?? "(not provided)",
supportRequestType.SupportRequestTypeDisplayName,
RequestDescription.HtmlEncodeWithBreaks(),
RequestPerson != null ? $"{RequestPerson.GetFullNameFirstLast()} (UserID {RequestPerson.PersonID})" : "(anonymous user)",
ipAddress,
userAgent,
currentUrl,
Common.NeptuneWebConfiguration.SitkaSupportEmail);
// Create Notification
var mailMessage = new MailMessage {
From = new MailAddress(Common.NeptuneWebConfiguration.DoNotReplyEmail), Subject = subject, Body = message, IsBodyHtml = true
};
// Reply-To Header
mailMessage.ReplyToList.Add(RequestPersonEmail);
// TO field
SupportRequestType.SetEmailRecipientsOfSupportRequest(mailMessage);
SitkaSmtpClient.Send(mailMessage);
}
/// <summary>
/// Creates a "blank" object of this type and populates primitives with defaults
/// </summary>
public static SupportRequestLog CreateNewBlank(SupportRequestType supportRequestType)
{
return(new SupportRequestLog(default(DateTime), default(string), default(string), supportRequestType, default(string)));
}
/// <summary>
/// Constructor for building a new object with MinimalConstructor required fields, using objects whenever possible
/// </summary>
public SupportRequestLog(DateTime requestDate, string requestPersonName, string requestPersonEmail, SupportRequestType supportRequestType, string requestDescription) : this()
{
// Mark this as a new object by setting primary key with special value
this.SupportRequestLogID = ModelObjectHelpers.MakeNextUnsavedPrimaryKeyValue();
this.RequestDate = requestDate;
this.RequestPersonName = requestPersonName;
this.RequestPersonEmail = requestPersonEmail;
this.SupportRequestTypeID = supportRequestType.SupportRequestTypeID;
this.RequestDescription = requestDescription;
}
