private async Task StartBotConversation()
{
try
{
client = new DirectLineClient(directLineSecret);
conversation = await client.Conversations.StartConversationAsync();
new System.Threading.Thread(async() =>
{
try
{
await ReadBotMessagesAsync(client, conversation.ConversationId);
}
catch (Exception)
{
}
}).Start();
OnInit?.Invoke();
}
catch (Exception)
{
}
}
private async Task StartBotConversation()
{
client = new DirectLineClient(directLineSecret);
conversation = await client.Conversations.StartConversationAsync();
new System.Threading.Thread(async() => await ReadBotMessagesAsync(client, conversation.ConversationId)).Start();
SetText(sendText, "Hi");
}
private void InitBotConnection()
{
//TODO: you should ideally use DirectLine Secret instead of Token
clientBot = new DirectLineClient(ConfigurationManager.AppSettings["DirectLineToken"]);
conversation = clientBot.Conversations.StartConversation();
worker = new BackgroundWorker()
{
WorkerSupportsCancellation = true
};
worker.DoWork += Worker_DoWork;
worker.RunWorkerAsync();
}
public CallState(IEnumerable <Participant> participants, Microsoft.Bot.Connector.DirectLine.Conversation conversation, string watermark)
{
this.Participants = participants;
this.Conversation = conversation;
this.Watermark = watermark;
}
private async Task <Microsoft.Bot.Connector.DirectLine.Activity> PostToAgentBotAsync(Microsoft.Bot.Connector.DirectLine.Activity activityFromUser)
{
var directLineSecret = Configuration.ConfigurationHelper.GetString("AgentBot_DirectLine_Secret");
var agentStatusDB = Configuration.ConfigurationHelper.GetString("BotStatusDBConnectionString");
var dc = new DirectLineClient(directLineSecret);
var agentStorage = new AgentStatusStorage(agentStatusDB);
var agent = await agentStorage.QueryAgentStatusAsync(activityFromUser.Recipient.Id);
ConversationStatus convStatus = null;
//var agentConversations = await agentStorage.QueryConversationStatusAsync(agent.Id);
try
{
var uri = new Uri("https://directline.botframework.com");
DirectLineClientCredentials creds = new DirectLineClientCredentials(directLineSecret); //lot into the bot framework
DirectLineClient client = new DirectLineClient(uri, creds); //connect the client
Microsoft.Bot.Connector.DirectLine.Conversations convs = new Microsoft.Bot.Connector.DirectLine.Conversations(client); //get the list of conversations belonging to the bot? Or does this start a new collection of conversations?
Microsoft.Bot.Connector.DirectLine.Conversation conversation = null;
if (string.IsNullOrEmpty(_agentConversationId))
{
conversation = dc.Conversations.StartConversation();
_agentConversationId = conversation.ConversationId;
}
else
{
conversation = new Microsoft.Bot.Connector.DirectLine.Conversation()
{
ConversationId = _agentConversationId,
};
}
Logger.Info($"activityFromUser - From.Name:{activityFromUser.From.Name} - From.Id:{activityFromUser.From.Id}");
Logger.Info($"activityFromUser - Recipient.Name:{activityFromUser.Recipient.Name} - Recipient.Id:{activityFromUser.Recipient.Name}");
var toAgent = new Microsoft.Bot.Connector.DirectLine.Activity
{
Type = Microsoft.Bot.Connector.DirectLine.ActivityTypes.Message,
Text = activityFromUser.Text,
From = new Microsoft.Bot.Connector.DirectLine.ChannelAccount
{
Id = activityFromUser.From.Id,/*activityFromUser.From.Id,*/
Name = $"{activityFromUser.From.Name}@ocsuser"
},
Recipient = activityFromUser.Recipient,
ChannelId = agent.ChannelId,
ChannelData = new DirectLineChannelData
{
RoundTrip = 0,
ConversationId = _agentConversationId,
UserID = activityFromUser.From.Id,
UserName = activityFromUser.From.Name
}
};
var resp = await dc.Conversations.PostActivityAsync(
conversation.ConversationId,
toAgent);
Logger.Info($"OCSBot::Dialog:PostToAgent() - {JsonConvert.SerializeObject(toAgent)}");
//convStatus = (await agentStorage.QueryConversationStatusAsync(agent.Id)).OrderByDescending(o => o.Timestamp).FirstOrDefault();
//convStatus.OCSDirectlineConversationId = conversation.ConversationId;
//convStatus.OCSEndUserId = activityFromUser.From.Id;
//convStatus.OCSEndUserName = activityFromUser.From.Name;
//convStatus.OCSBotName = activityFromUser.Recipient.Name;
//convStatus.OCSBotId = activityFromUser.Recipient.Id;
//await agentStorage.UpdateConversationStatusAsync(convStatus);
return(null);
}
catch (Exception exp)
{
Logger.Info($"OCSBot::PostToAgent() - Exception while posting to Agent:{exp.Message}");
throw;
}
}
