/// <summary>
/// Initializes a new instance of the <see cref="OutputMessageCreator"/> class.
/// </summary>
/// <param name="Msg">The MSG.</param>
/// <param name="IncidentId">The incident id.</param>
/// <param name="From">From.</param>
public OutputMessageCreator(Pop3Message Msg, int IncidentId, string MailFrom, string From)
{
_sourceMsg = Msg;
_from = From;
_mailFrom = MailFrom;
_incidentId = IncidentId;
}
/// <summary>
/// Adds to incident message.
/// </summary>
/// <param name="IsInternal">if set to <c>true</c> [is internal].</param>
/// <param name="IncidentId">The incident id.</param>
/// <param name="EMailMessageId">The E mail message id.</param>
/// <param name="msg">The MSG.</param>
/// <returns></returns>
public static int AddToIncidentMessage(bool IsInternal, int IncidentId, int EMailMessageId, Pop3Message msg)
{
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
if (IsInternal)
{
// 2007-02-15: OZ: New Messagew Addon
Issue2.SetNewMessage(IncidentId, false);
//
// TODO: If Responsible is Group, set current user as responsible
return AddInternalEMail2Incident(IncidentId, EMailMessageId, EMailMessage.GetSenderName(msg), EMailMessage.GetSenderEmail(msg));
}
else
{
// 2007-02-15: OZ: New Messagew Addon
Issue2.SetNewMessage(IncidentId, true);
//
return AddExternalEMail2Incident(IncidentId, EMailMessageId, EMailMessage.GetSenderName(msg), EMailMessage.GetSenderEmail(msg));
}
}
public static ArrayList Send(int IncidentId, EMailRouterPop3Box pop3Box, Pop3Message InMsg, string[] RecipientEmails)
{
ArrayList retVal = new ArrayList();
IncidentBox incidentBox = IncidentBox.Load( Incident.GetIncidentBox(IncidentId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
if(pop3Box.IsInternal)
{
#region Internal -> Extrenal
// Internal -> Internal Info
// 2009-06-16 OZ: Add Chech send emails to internal users
if (settings.AllowEMailRouting)
{
// 2007-02-12 OZ: "FN LN" <*****@*****.**>
string FromEmail = string.Format("\"{0} {1}\" <{2}>",
Security.CurrentUser.LastName,
Security.CurrentUser.FirstName,
pop3Box.EMailAddress);
OutputMessageCreator output2Iternal = new OutputMessageCreator(InMsg, IncidentId, pop3Box.EMailAddress, FromEmail);
// Exclude a message sender
//output2Iternal.AddIgnoreRecipient(EMailMessage.GetSenderEmail(InMsg));
// Load InternalUser
foreach (int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output2Iternal.AddRecipient(UserId);
retVal.Add(UserId);
}
// Load InformationRecipientList
// foreach(int infoRecipient in IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock.InformationRecipientList)
// {
// output2Iternal.AddRecipient(infoRecipient);
// }
foreach (OutputMessage outputMsg in output2Iternal.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, pop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
// Internal -> Extrenal
string publicEmail = FindEMailRouterPublicEmail(IncidentId);
if (publicEmail!=string.Empty)
{
//EMailRouterPop3Box externalPop3Box = EMailRouterPop3Box.Load(realEMailBoxId);
OutputMessageCreator output2External = new OutputMessageCreator(InMsg, IncidentId, publicEmail, publicEmail);
// Load External Senders
// foreach(string exRecipient in EMailMessage.GetExternalSendersByIncidentId(IncidentId))
// {
// output2External.AddRecipient(exRecipient);
// }
// Load External Senders
foreach (EMailIssueExternalRecipient exRecipient in EMailIssueExternalRecipient.List(IncidentId))
{
output2External.AddRecipient(exRecipient.EMail);
}
// 2007-03-12 RecipientEmails Addon
if (RecipientEmails != null)
{
foreach (string exItem in RecipientEmails)
{
int emailUserId = DBUser.GetUserByEmail(exItem, false);
if (emailUserId > 0)
{
if (!retVal.Contains(emailUserId))
{
output2External.AddRecipient(exItem);
retVal.Add(emailUserId);
}
}
else
output2External.AddRecipient(exItem);
}
}
//
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach(OutputMessage outputMsg in output2External.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
#endregion
}
else
{
if (!settings.AllowEMailRouting)
return retVal;
EMailRouterPop3Box internalPop3Box = EMailRouterPop3Box.ListInternal();
if (internalPop3Box == null)
return retVal;
#region // External -> Internal
// External -> Internal
string SenderName = EMailMessage.GetSenderName(InMsg);
string FromEmail = SenderName==string.Empty?internalPop3Box.EMailAddress:
string.Format("\"{0}\" <{1}>",
SenderName,
internalPop3Box.EMailAddress);
OutputMessageCreator output = new OutputMessageCreator(InMsg, IncidentId, internalPop3Box.EMailAddress, FromEmail);
string Subject = (InMsg.Subject==null?string.Empty:InMsg.Subject);
if(Subject==string.Empty)
{
// OZ: Maybe: Set Default Inicdent Title if subject is empty
//Subject = Incident.GetIncidentTitle(IncidentId);
}
if(TicketUidUtil.LoadFromString(Subject)==string.Empty)
output.Subject = string.Format("[{0}] {1}",TicketUidUtil.Create(incidentBox.IdentifierMask,IncidentId), Subject);
foreach(int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output.AddRecipient(UserId);
retVal.Add(UserId);
}
// IncidentBoxDocument incidentDoc = IncidentBoxDocument.Load(incidentBox.IncidentBoxId);
//
// foreach(int infoRecipient in incidentDoc.EMailRouterBlock.InformationRecipientList)
// {
// output.AddRecipient(infoRecipient);
// }
foreach(OutputMessage outputMsg in output.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, internalPop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
#endregion
}
return retVal;
}
public static ArrayList Send(int IncidentId, EMailRouterPop3Box pop3Box, Pop3Message InMsg)
{
return Send(IncidentId, pop3Box, InMsg, null);
}
/// <summary>
/// Creates the new incident.
/// </summary>
/// <param name="EMailMessageId">The E mail message id.</param>
/// <param name="emailBox">The email box.</param>
/// <param name="msg">The MSG.</param>
/// <returns></returns>
public static int CreateNewIncident(int EMailMessageId, EMailRouterPop3Box emailBox, Pop3Message msg)
{
IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId);
// Step. Mapping
IncidentInfo incidentInfo = mappingHandler.Create(emailBox, msg);
// Set Creator
UserLight prevUser = LogOnCreator(incidentInfo.CreatorId, msg);
incidentInfo.CreatorId = Security.CurrentUser.UserID;
// Step. Evaluate IncidentBox
IncidentBox incidentBox = null;
if (incidentInfo.IncidentBoxId != -1)
incidentBox = IncidentBox.Load(incidentInfo.IncidentBoxId);
else
incidentBox = IncidentBoxRule.Evaluate(incidentInfo);
// Step. Create Incident
int IncidentId = Incident.CreateFromEmail(incidentInfo.Title,
incidentInfo.Description,
incidentInfo.ProjectId,
incidentInfo.TypeId,
incidentInfo.PriorityId,
incidentInfo.SeverityId,
incidentBox.Document.GeneralBlock.TaskTime,
incidentBox.Document.GeneralBlock.ExpectedDuration,
incidentBox.Document.GeneralBlock.ExpectedResponseTime,
incidentBox.Document.GeneralBlock.ExpectedAssignTime,
incidentInfo.GeneralCategories,
incidentInfo.IncidentCategories,
incidentBox.IncidentBoxId,
EMailMessageId,
incidentInfo.OrgUid,
incidentInfo.ContactUid);
return IncidentId;
}
/// <summary>
/// Checks the specified email box.
/// </summary>
/// <param name="emailBox">The email box.</param>
/// <param name="message">The message.</param>
/// <returns></returns>
public static EMailMessageAntiSpamRuleRusult Check(EMailRouterPop3Box emailBox, Pop3Message message)
{
// 2007-01-09: Check Empty From and Sender
if (message.Sender == null && message.From == null || message.To == null)
return EMailMessageAntiSpamRuleRusult.Deny;
EMailMessageAntiSpamRule[] antiSpamRules = EMailMessageAntiSpamRule.List();
// Load Rules
//EMailMessageAntiSpamRule[] antiSpamRules = _antiSpamRules;
// Check Rules
foreach (EMailMessageAntiSpamRule rule in antiSpamRules)
{
if (((EMailMessageAntiSpamRuleType)rule.RuleType) != EMailMessageAntiSpamRuleType.Service)
{
string KeyValue = GetStringFromEmailByKey(message, rule.Key);
if (KeyValue != null)
{
switch ((EMailMessageAntiSpamRuleType)rule.RuleType)
{
case EMailMessageAntiSpamRuleType.Contains:
foreach (string ContainsSubStr in rule.Value.Split(';'))
{
string TrimContainsSubStr = ContainsSubStr.Trim();
if (TrimContainsSubStr != string.Empty)
{
if (TrimContainsSubStr.IndexOfAny(new char[] { '*', '?' }) != -1)
{
if (Pattern.Match(KeyValue, TrimContainsSubStr))
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
}
else
{
if (KeyValue.IndexOf(TrimContainsSubStr) != -1)
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
}
}
}
break;
case EMailMessageAntiSpamRuleType.IsEqual:
if (string.Compare(KeyValue, rule.Value, true) == 0)
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
break;
case EMailMessageAntiSpamRuleType.RegexMatch:
Match match = Regex.Match(KeyValue, rule.Value);
if ((match.Success && (match.Index == 0)) && (match.Length == KeyValue.Length))
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
break;
}
}
}
else
{
string FromEmail = EMailMessage.GetSenderEmail(message);
switch (rule.Key)
{
case BlackListServiceName:
if (BlackListItem.Contains(FromEmail))
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
break;
case WhiteListServiceName:
if (WhiteListItem.Contains(FromEmail))
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
break;
case TicketServiceName:
if (message.Subject != null && TicketUidUtil.LoadFromString(message.Subject) != string.Empty)
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
break;
case IncidentBoxRulesServiceName:
// Step 1. Get Incident Info
IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId);
IncidentInfo incidentInfo = mappingHandler.Create(emailBox, message);
// Step 2. Evaluate IncidentBoxRules
IncidentBox box = IncidentBoxRule.Evaluate(incidentInfo, false);
if (box != null)
return rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny;
break;
}
}
}
return EMailMessageAntiSpamRuleRusult.Pending;
}
protected override ResourceInfo GetResourceInfo(WebDavTicket ticket)
{
ResourceInfo retVal = new ResourceInfo();
EmailStorageAbsolutePath absPath = ticket.AbsolutePath as EmailStorageAbsolutePath;
if(absPath == null)
throw new ArgumentException("absPath");
EMailMessageRow row = new EMailMessageRow(absPath.EmailMsgId);
MemoryStream memStream = new MemoryStream(row.EmlMessage.Length);
memStream.Write(row.EmlMessage, 0, row.EmlMessage.Length);
memStream.Position = 0;
Pop3Message message = new Pop3Message(memStream);
int attachmentIndex = absPath.EmailAttachmentIndex;
Mediachase.IBN.Business.EMail.EMailMessageInfo.AttachmentData entry =
EMailMessageInfo.GetAttachment(message.MimeEntries, ref attachmentIndex);
if (entry != null)
{
retVal.AbsolutePath = ticket.ToString();
retVal.Tag = entry;
retVal.Name = entry.FileName;
//Fix ET:26-11-2008 Solve trouble inconsistency Content-Type email attachment and file extension
//try first get Content-Type by file extension
retVal.ContentType = ContentTypeResolver.Resolve(Path.GetExtension(entry.FileName));
if (String.IsNullOrEmpty(retVal.ContentType))
{
//otherwise set ContentType as ContentType email attachment
retVal.ContentType = entry.ContentType;
}
retVal.ContentLength = entry.Data.Length;
retVal.ParentName = "root";
DateTime created = Database.DBCommon.GetLocalDate(Security.CurrentUser.TimeZoneId, row.Created);
retVal.Created = created;
retVal.Modified = created;
}
return retVal;
}
/// <summary>
/// Initializes a new instance of the <see cref="NewPop3MessageEventArgs"/> class.
/// </summary>
/// <param name="Message">The message.</param>
public NewPop3MessageEventArgs(Pop3Message Message)
{
_message = Message;
}
private int RegisterEmail(int EMailRouterPop3BoxId, Pop3Message msg)
{
return EMailMessage.Create(EMailRouterPop3BoxId, msg);
}
public MHTHelper(Pop3Message message)
{
_OwnerMessage = message;
CheckHTMLText(this.OwnerMessage.MimeEntries);
}
// public static string[] GetExternalSendersByIncidentId(int IncidentId)
// {
// return EMailMessageRow.GetExternalSendersByIncidentId(IncidentId);
// }
/// <summary>
/// Logs the on creator.
/// </summary>
/// <param name="DefaultCreatorId">The default creator id.</param>
/// <param name="msg">The MSG.</param>
/// <returns></returns>
internal static UserLight LogOnCreator(int DefaultCreatorId, Pop3Message msg)
{
if (Security.CurrentUser != null)
return Security.CurrentUser;
int creatorId = DefaultCreatorId;
int emailUser = DBUser.GetUserByEmail(EMailMessage.GetSenderEmail(msg), false);
if (emailUser > 0)
{
// OZ: 2007-01-26: Fix problem: Mediachase.IBN.Business.AccessDeniedException: Access denied.
// at Mediachase.IBN.Business.Incident.CreateFromEmail
using (IDataReader reader = DBUser.GetUserInfo(emailUser))
{
if (reader.Read())
{
if (!(bool)reader["IsActive"])
{
emailUser = -1;
}
}
else
{
emailUser = -1;
}
}
//
}
if (emailUser > 0)
creatorId = emailUser;
UserLight creator = UserLight.Load(creatorId);
return Security.SetCurrentUser(creator);
}
/// <summary>
/// Gets the name of the sender.
/// </summary>
/// <param name="message">The message.</param>
/// <returns></returns>
internal static string GetSenderName(Pop3Message message)
{
if (message.Headers["Reply-To"] != null)
return EMailMessage.ExtractFirstEmail(message.Headers["Reply-To"]);
//if (message.Headers["Sender"] != null)
// return EMailMessage.ExtractFirstShowName(message.Headers["Sender"]);
return EMailMessage.ExtractFirstShowName(message.Headers["From"]);
}
/// <summary>
/// Gets the POP3 message bytes.
/// </summary>
/// <param name="msg">The MSG.</param>
/// <returns></returns>
internal static byte[] GetPop3MessageBytes(Pop3Message msg)
{
using (System.IO.MemoryStream ms = new System.IO.MemoryStream())
{
byte[] tmpBuffer = new byte[64 * 1024];
msg.InputStream.Position = 0;
int RealRead = 0;
while ((RealRead = msg.InputStream.Read(tmpBuffer, 0, 64 * 1024)) != 0)
{
ms.Write(tmpBuffer, 0, RealRead);
}
ms.Flush();
ms.Capacity = (int)ms.Length;
return ms.GetBuffer();
}
}
/// <summary>
/// Processes the X ibn headers.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="ThreadNodeId">The thread node id.</param>
/// <param name="Msg">The MSG.</param>
/// <returns></returns>
public static bool ProcessXIbnHeaders(int IncidentId, int ThreadNodeId, Pop3Message Msg)
{
bool bRetVal = true;
ForumStorage.NodeType nodeType = ForumStorage.NodeType.Internal;
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(ThreadNodeId);
if (settings.Contains(ForumThreadNodeSetting.Incoming))
nodeType = ForumStorage.NodeType.Incoming;
else if (settings.Contains(ForumThreadNodeSetting.Outgoing))
nodeType = ForumStorage.NodeType.Outgoing;
bool bSetIncidentState = false;
ObjectStates cmdObjectStates = ObjectStates.Active;
int newResponsibleId = 0;
foreach (string HeaderName in Msg.Headers.AllKeys)
{
string UpHeaderName = HeaderName.ToUpper();
if (UpHeaderName.StartsWith("X-IBN-"))
{
switch (UpHeaderName)
{
case "X-IBN-STATE":
if (Msg.Headers[HeaderName].Trim() != "0")
{
cmdObjectStates = (ObjectStates)Enum.Parse(typeof(ObjectStates), Msg.Headers[HeaderName]);
if (cmdObjectStates >= ObjectStates.Upcoming &&
cmdObjectStates <= ObjectStates.OnCheck)
{
bSetIncidentState = true;
}
else
{
// OZ: Wrong Object State
cmdObjectStates = ObjectStates.Active;
}
}
break;
case "X-IBN-PRIVATEMSG":
if (Msg.Headers[HeaderName].Trim() != "0")
{
XIbnHeaderCommand.SetPrivateStatus(ThreadNodeId);
nodeType = ForumStorage.NodeType.Internal;
bRetVal = false;
}
break;
case "X-IBN-RESOLUTION":
if (Msg.Headers[HeaderName].Trim() != "0")
{
XIbnHeaderCommand.SetResolutionStatus(ThreadNodeId);
}
break;
case "X-IBN-WORKAROUND":
if (Msg.Headers[HeaderName].Trim() != "0")
{
XIbnHeaderCommand.SetWorkaroundStatus(ThreadNodeId);
}
break;
case "X-IBN-RESPONSIBLE":
if (Msg.Headers[HeaderName].Trim() != "0")
{
newResponsibleId = int.Parse(Msg.Headers[HeaderName]);
}
break;
default:
XIbnHeaderCommand.Unknown(IncidentId, Msg.Headers[HeaderName]);
break;
}
}
}
// Set Default IBN Object State
if (!bSetIncidentState)
{
if (nodeType == ForumStorage.NodeType.Incoming)
{
IncidentBoxDocument document = IncidentBoxDocument.Load(Incident.GetIncidentBox(IncidentId));
switch (document.EMailRouterBlock.IncomingEMailAction)
{
case ExternalEMailActionType.None:
break;
case ExternalEMailActionType.SetReOpenState:
XIbnHeaderCommand.SetIncidentState(nodeType, document, IncidentId, ThreadNodeId, ObjectStates.ReOpen);
break;
}
}
else if (nodeType == ForumStorage.NodeType.Outgoing)
{
IncidentBoxDocument document = IncidentBoxDocument.Load(Incident.GetIncidentBox(IncidentId));
switch (document.EMailRouterBlock.OutgoingEMailAction)
{
case InternalEMailActionType.None:
break;
case InternalEMailActionType.SendToCheck:
XIbnHeaderCommand.SetIncidentState(nodeType, document, IncidentId, ThreadNodeId, ObjectStates.OnCheck);
break;
case InternalEMailActionType.SetCompletedState:
XIbnHeaderCommand.SetIncidentState(nodeType, document, IncidentId, ThreadNodeId, ObjectStates.Completed);
break;
case InternalEMailActionType.SetSuspendState:
XIbnHeaderCommand.SetIncidentState(nodeType, document, IncidentId, ThreadNodeId, ObjectStates.Suspended);
break;
}
}
}
else
{
IncidentBoxDocument document = IncidentBoxDocument.Load(Incident.GetIncidentBox(IncidentId));
XIbnHeaderCommand.SetIncidentState(nodeType, document, IncidentId, ThreadNodeId, cmdObjectStates);
}
// OZ: 2008-11-24 ChangeResponsible, -1 = NotSet, -2 = Group
if (newResponsibleId != 0)
{
XIbnHeaderCommand.ChangeResponsible(IncidentId, newResponsibleId);
}
return bRetVal;
}
/// <summary>
/// Sends the auto reply.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="From">From.</param>
/// <param name="To">To.</param>
internal static void SendAutoReply(int IncidentId, string From, string To)
{
IncidentBox incidentBox = IncidentBox.Load( Incident.GetIncidentBox(IncidentId));
if(!incidentBox.Document.EMailRouterBlock.SendAutoReply)
return;
Alerts2.Message msg = Alerts2.GetMessage(incidentBox.Document.GeneralBlock.AutoReplyEMailSubjectTemplate,
incidentBox.Document.GeneralBlock.AutoReplyEMailBodyTemplate,
SystemEventTypes.Issue_Created,
IncidentId, null,
-1,
Security.CurrentUser.UserID);
string subject = msg.Subject, body = msg.Body;
MemoryStream emlMessage = new MemoryStream();
byte[] tmpBuffer = null;
#region Fill Pop3 Message Stream
// Create Pop3 Message Headers
StringBuilder sbHeaders = new StringBuilder();
sbHeaders.AppendFormat("Date: {0}", GetEMailCreationDate()).Append("\r\n");
sbHeaders.Append("From: [email protected]").Append("\r\n");
sbHeaders.Append("To: [email protected]").Append("\r\n");
sbHeaders.AppendFormat("Subject: {0}", Rfc822HeaderCollection.Encode2AsciiString(subject)).Append("\r\n");
sbHeaders.Append("MIME-Version: 1.0").Append("\r\n");
sbHeaders.Append("Content-Type: multipart/mixed; boundary=\"----------7E143249668A83E\"").Append("\r\n");
sbHeaders.Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbHeaders.ToString());
emlMessage.Write(tmpBuffer,0, tmpBuffer.Length);
// Create Pop3 Message Entry
StringBuilder sbMessage = new StringBuilder();
sbMessage.Append("------------7E143249668A83E").Append("\r\n");
// IF MESSAGE IS PLAIN TEXT
//sbMessage.Append("Content-Type: text/plain; charset=utf-8").Append("\r\n");
// IF MESSAGE IS HTML TEXT
sbMessage.Append("Content-Type: text/html; charset=utf-8").Append("\r\n");
sbMessage.Append("Content-Transfer-Encoding: base64").Append("\r\n");
sbMessage.Append("\r\n");
// OZ Fixed 500 5.3.3 Line too long (in reply to end of DATA command)
sbMessage.Append(Convert.ToBase64String(Encoding.UTF8.GetBytes(body), Base64FormattingOptions.InsertLineBreaks)).Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbMessage.ToString());
emlMessage.Write(tmpBuffer,0, tmpBuffer.Length);
// Add Final Line
tmpBuffer = Encoding.ASCII.GetBytes("------------7E143249668A83E--\r\n\r\n");
emlMessage.Write(tmpBuffer,0, tmpBuffer.Length);
#endregion
Pop3Message InMsg = new Pop3Message(emlMessage);
OutputMessageCreator outputAutoReply = new OutputMessageCreator(InMsg, IncidentId, From, From);
outputAutoReply.AddRecipient(To);
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach(OutputMessage outputMsg in outputAutoReply.Create())
{
try
{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
}
catch(Exception ex)
{
System.Diagnostics.Trace.WriteLine(ex);
Log.WriteError(ex.ToString());
}
}
}
protected void AddAttachments(FileStorage storage, int FolderId, Pop3Message message, int userId)
{
ArrayList Attachments = new ArrayList();
ExtractAttachments(Attachments, message.MimeEntries);
UploadAttachments(storage, FolderId, Attachments, userId);
}
protected string ParseFolderPattern(string FolderPattern, Pop3Message message, int userId)
{
Regex contentParser = new Regex(@"(?<AT>\x5B(?<ATName>(\w|\.|_)+)(\x28(?<ATParam>[^\x29]*)\x29)?\x5D)");
MatchCollection matchList = contentParser.Matches(FolderPattern);
foreach(Match matchItem in matchList)
{
string strAT = matchItem.Groups["AT"].Value;
string strATName = matchItem.Groups["ATName"].Value;
string strATParam = matchItem.Groups["ATParam"].Value;
string str = String.Empty;
MailAddress from = message.Sender;
if(from == null)
from = message.From;
switch(strATName)
{
case "UserName":
if (userId != -1)
{
str = User.GetUserName(userId);
}
else str = message.Sender.Address;
break;
case "From":
str = from.Address;
break;
case "Subject":
str = message.Subject;
break;
case "Date.Now":
str = DateTime.Now.ToString(strATParam);
break;
case "Date.UtcNow":
str = DateTime.UtcNow.ToString(strATParam);
break;
case "Date":
str = message.Date.ToString(strATParam);
break;
case "Importance":
str = message.Importance;
break;
case "MessageID":
str = message.MessageID;
break;
case "Sender":
str = message.Sender==null?"SenderIsNull":message.Sender.Address;
break;
case "To":
str = message.To;
break;
case "Header":
str = message.Headers[strATParam];
break;
default:
str = strAT;
break;
}
FolderPattern = FolderPattern.Replace(strAT, str);
}
return FolderPattern.Trim();
}
protected override void OnProcessPop3Message(Pop3Box box, Mediachase.Net.Mail.Pop3Message message)
{
try
{
// Step 0. Get settings
FileSettings settings = GetSettings(box);
// Step 0.5 Create storage
string containerKey = "Workspace";
if (settings.ContainerKey != String.Empty)
{
containerKey = settings.ContainerKey;
}
BaseIbnContainer baseContainer = BaseIbnContainer.Create("FileLibrary", containerKey);
FileStorage storage = (FileStorage)baseContainer.LoadControl("FileStorage");
// Step 1. Get Email sender info
MailAddress from = message.Sender;
if (from == null)
{
from = message.From;
}
// Step 2. Get Ibn User
int userId = GetUserIdByEmail(from.Address, settings.OnlyExternalSenders);
if (userId != -1)
{
}
else
{
if (settings.AutoKillForUnknown)
{
return;
}
}
// Step 3. Find Folder
int FolderId = settings.FolderId;
if (settings.FolderPattern != String.Empty)
{
String FolderName = ValidatePatternPath(ParseFolderPattern(settings.FolderPattern, message, userId));
Mediachase.IBN.Business.ControlSystem.DirectoryInfo dirInfo = storage.GetDirectory(FolderId, FolderName, true);
if (dirInfo != null)
{
FolderId = dirInfo.Id;
}
else
{
FolderId = -1;
}
}
// Step 3. Create Files
AddAttachments(storage, FolderId, message, userId);
// Step 4. Create EML File
if (settings.SaveMessageBodyAsEml)
{
UploadEmlFile(storage, FolderId, userId, message);
}
// Step 5. Create MHT File
if (settings.SaveMessageBodyAsMht)
{
UploadMhtFile(storage, FolderId, userId, message);
}
// Step 5. Create MSG File
if (settings.SaveMessageBodyAsMsg)
{
UploadMsgFile(storage, FolderId, userId, message);
}
}
catch (Exception ex)
{
System.Diagnostics.Trace.WriteLine(ex);
throw;
}
}
protected void UploadEmlFile(FileStorage storage, int FolderId, int UserId, Pop3Message message)
{
message.InputStream.Position = 0;
string FileName = "Original_Message.eml";
int index = 0;
while (storage.FileExist(FileName, FolderId))
{
FileName = String.Format("Original_Message{0}.eml", index++);
}
storage.SaveFile(FolderId, FileName, string.Empty, UserId, DateTime.Now, message.InputStream);
}
/// <summary>
/// Raises the error event.
/// </summary>
/// <param name="args">The <see cref="T:Mediachase.EMailRouter.ExceptionAbortEventArgs"/> instance containing the event data.</param>
private void RaiseNewMessageEvent(Pop3Message message)
{
OnNewMessageEvent(new NewPop3MessageEventArgs(message));
}
protected void UploadMhtFile(FileStorage storage, int FolderId, int UserId, Pop3Message message)
{
MHTHelper helper = new MHTHelper(message);
using(MemoryStream memStream = new MemoryStream())
{
using (StreamWriter writer = new StreamWriter(memStream))
{
helper.CreateMHT(writer);
writer.Flush();
memStream.Seek(0,SeekOrigin.Begin);
string FileName = "Original_Message.mht";
int index = 0;
while (storage.FileExist(FileName, FolderId)) {
FileName = String.Format("Original_Message{0}.mht", index++);
}
storage.SaveFile(FolderId, FileName, string.Empty, UserId, DateTime.Now, memStream);
}
}
}
/// <summary>
/// Checks the specified file name.
/// </summary>
/// <param name="fileName">Name of the file.</param>
/// <returns></returns>
public static EMailMessageAntiSpamRuleRusult Check(string fileName)
{
System.IO.StreamReader st = new System.IO.StreamReader(fileName, System.Text.Encoding.Default);
string strmsg = st.ReadToEnd();
byte[] buffer = System.Text.Encoding.Default.GetBytes(strmsg);
System.IO.MemoryStream ms = new System.IO.MemoryStream(buffer, 0, buffer.Length, true, true);
Pop3Message msg = new Pop3Message(ms);
return Check(EMailRouterPop3Box.ListExternal()[0], msg);
}
protected void UploadMsgFile(FileStorage storage, int FolderId, int UserId, Pop3Message message)
{
System.Reflection.Assembly asm = typeof(FileExtendedPop3MessageHandler).Assembly;
using (Stream stream = asm.GetManifestResourceStream("Mediachase.IBN.Business.Resources.template.msg"))
{
using(MemoryStream memStream = new MemoryStream())
{
using (MsgHelper helper = new MsgHelper(stream))
{
//helper.SetHtmlBody(message.From.Email);
helper.SetSubject(message.Subject);
helper.SetBody(message.BodyText);
if (message.BodyHtml==null || message.BodyHtml.Trim()==String.Empty)
{
helper.SetHtmlBody(message.BodyText);
}
else helper.SetHtmlBody(message.BodyHtml);
MailAddress from = message.Sender;
if (from == null)
from = message.From;
helper.SetSenderEmail(from.Address);
helper.SetSenderName(from.DisplayName);
helper.SetReceiverName(message.To);
helper.SetDisplayTo(message.To);
helper.SetCreationTimes(DateTime.UtcNow);
helper.Commit();
helper.createMSG(memStream);
memStream.Flush();
memStream.Seek(0,SeekOrigin.Begin);
string FileName = "Original_Message.msg";
int index = 0;
while (storage.FileExist(FileName, FolderId))
{
FileName = String.Format("Original_Message{0}.msg", index++);
}
storage.SaveFile(FolderId, FileName, string.Empty, UserId, DateTime.Now, memStream);
}
}
}
}
private static string GetStringFromEmailByKey(Pop3Message message, string Key)
{
switch (Key)
{
case "From":
return message.Headers["From"];
case "Sender":
return message.Headers["Sender"];
case "Reply-To":
return message.Headers["Reply-To"];
case "To":
return message.Headers["To"];
case "Subject":
return message.Subject;
case "Body":
return message.BodyText;
case "SubjectOrBody":
return message.Subject + "\r\n" + message.BodyText;
default:
return message.Headers[Key];
}
}
/// <summary>
/// Creates the specified message.
/// </summary>
/// <param name="EMailRouterPop3BoxId">The E mail router POP3 box id.</param>
/// <param name="message">The message.</param>
/// <returns></returns>
public static int Create(int EMailRouterPop3BoxId, Pop3Message message)
{
if (message == null)
throw new ArgumentNullException("message");
EMailMessageRow newRow = new EMailMessageRow();
newRow.EMailRouterPop3BoxId = EMailRouterPop3BoxId;
//newRow.Created = DateTime.UtcNow;
newRow.From = EMailMessage.GetSenderEmail(message);
//if (message.Sender != null)
// newRow.From = EMailMessage.ExtractFirstEmail(message.Sender.Email);
//else
// newRow.From = EMailMessage.ExtractFirstEmail(message.From.Email);
newRow.To = EMailMessage.ExtractFirstEmail(message.To);
newRow.Subject = message.Subject == null ? string.Empty : message.Subject;
newRow.EmlMessage = GetPop3MessageBytes(message);
newRow.Update();
return newRow.PrimaryKeyId;
}
