private void getDateModel(int intCID)
{
cModel = ccBll.GetCall_CustomerEntity(intCID);
if (intCID > 0)
{
intCounts = WBll.GetCall_WorkBillCounts(CID);
}
strForUser = PublicMethod.UserInfoList(cModel.CC_Owner);
int intCount = 0;
DataTable dt = WBll.GetCall_WorkBillList("CWB_CCID=" + CID, 1, 1, "CWB_ID desc", out intCount);
if (dt.Rows.Count > 0)
{
DateTime dtime = DateTime.MinValue;
DateTime.TryParse(dt.Rows[0]["CWB_CreateTime"].ToString().Trim(), out dtime);
strLastServiceTime = dtime.ToString("yyyy-MM-dd HH:mm");
}
}
//如果填写了用户姓名和电话则创建一个工单
private void CreateWorkBill(int intCCID, string strProductID, string strLoginName, string strCallInUserName, string strCallInTel, string strDiscription)
{
HYTD.BLL.Call_CustomerBLL ccbll = new HYTD.BLL.Call_CustomerBLL();
Models.Call_Customer ccModel = new Models.Call_Customer();
ccModel = ccbll.GetCall_CustomerEntity(intCCID);
if (ccModel != null)
{
HYTD.BLL.Call_WorkBillBLL wbll = new HYTD.BLL.Call_WorkBillBLL();
Models.Call_WorkBill wModel = new Models.Call_WorkBill();
wModel.CWB_Status = 28;
wModel.CWB_Type = 35;
wModel.CWB_SoftType = 0;
wModel.CWB_ServiceType = 10;
wModel.CWB_CallType = 0;
wModel.CWB_CCID = intCCID;
wModel.CWB_CallInUserName = strCallInUserName;
wModel.CWB_CallInTel = strCallInTel;
wModel.CWB_CallInEmail = "";
wModel.CWB_OperationTime = DateTime.Now;
int intOwner = 0;
int.TryParse(ccModel.CC_Owner, out intOwner);
wModel.CWB_ForUser = intOwner;
wModel.CWB_OperationUser = intOwner;
wModel.CWB_CreateTime = wModel.CWB_OperationTime.Value;
wModel.CWB_Creater = 16;
wModel.CWB_Description = strDiscription;
wModel.CWB_Remark = "用户主动上传";
wModel.CWB_CallInLoginName = strLoginName;
wModel.CWB_ProductID = strProductID;
wModel.CWB_Code = wbll.WorkBillCreateCode();
try
{
wbll.AddCall_WorkBill(wModel);
}
catch (Exception ex)
{
}
}
}
private void BindData()
{
HYTD.BLL.Call_WorkBillBLL WBll = new HYTD.BLL.Call_WorkBillBLL();
HYTD.BLL.Call_CustomerBLL ccBll = new HYTD.BLL.Call_CustomerBLL();
HYTD.BLL.Call_CustomerBLL CBll = new HYTD.BLL.Call_CustomerBLL();
//Call_Customer ccModel = new Call_Customer();
if (CID > 0)
{
cModel = ccBll.GetCall_CustomerEntity(CID);
}
if (cModel == null)
{
cModel = new Call_Customer();
}
if (WID > 0)
{
#region //获取工单信息
wModel = WBll.GetCall_WorkBillEntity(WID);
if (wModel == null)
{
wModel = new Call_WorkBill();
}
CID = wModel.CWB_CCID;
intWorkBill = wModel.CWB_Type;
if (wModel.CWB_ServiceType != null)
{
intServiceType = wModel.CWB_ServiceType.Value;
}
if (wModel.CWB_SoftType != null)
{
intSoftWare = wModel.CWB_SoftType.Value;
}
if (wModel.CWB_CallType != null)
{
intConsultType = wModel.CWB_CallType.Value;
}
intStatus = wModel.CWB_Status;
UserInfoBLL userBll = new UserInfoBLL();
strUserName = userBll.GetUserInfoEntityByUserCode(wModel.CWB_Creater);
strCreateTime = getDateToString(wModel.CWB_CreateTime);
if (wModel.CWB_OperationTime != null)
{
strOptionTime = getDateToString(wModel.CWB_OperationTime.Value);
}
else
{
strOptionTime = getDateToString(DateTime.Now);
}
intCreater = wModel.CWB_Creater;
if (wModel.CWB_ForUser != null && wModel.CWB_ForUser.Value > 0)
{
intForUser = wModel.CWB_ForUser.Value;
}
strBillCode = wModel.CWB_Code;
#endregion
#region 满意度调查
HYTD.BLL.Call_SatisfactionBLL csBll = new HYTD.BLL.Call_SatisfactionBLL();
HYTD.BLL.Call_Satisfaction_ItemBLL csiBll = new HYTD.BLL.Call_Satisfaction_ItemBLL();
sModel = csBll.GetCall_SatisfactionEntityBYCWBID(wModel.CWB_ID);
if (sModel != null)
{
siModel = csiBll.GetCall_Satisfaction_ItemEntityBYCSID(sModel.CS_ID);
RadioButtonList1.SelectedValue = siModel.CSI_Result.Value.ToString();
}
else
{
sModel = new Call_Satisfaction();
}
#endregion
}
//获取客户信息
cModel = CBll.GetCall_CustomerEntity(CID);
if (cModel == null)
{
cModel = new Call_Customer();
}
if (CID > 0)
{
intCounts = WBll.GetCall_WorkBillCounts(CID);
}
}
private void BindData()
{
HYTD.BLL.Call_WorkBillBLL WBll = new HYTD.BLL.Call_WorkBillBLL();
HYTD.BLL.Call_CustomerBLL ccBll = new HYTD.BLL.Call_CustomerBLL();
HYTD.BLL.Call_CustomerBLL CBll = new HYTD.BLL.Call_CustomerBLL();
//Call_Customer ccModel = new Call_Customer();
if (CID > 0)
{
cModel = ccBll.GetCall_CustomerEntity(CID);
}
if (cModel == null)
{
cModel = new Call_Customer();
}
if (WID > 0)
{
//获取工单信息
wModel = WBll.GetCall_WorkBillEntity(WID);
if (wModel == null)
{
wModel = new Call_WorkBill();
}
CID = wModel.CWB_CCID;
intWorkBill = wModel.CWB_Type;
if (wModel.CWB_ServiceType != null)
{
intServiceType = wModel.CWB_ServiceType.Value;
}
if (wModel.CWB_SoftType != null)
{
intSoftWare = wModel.CWB_SoftType.Value;
}
if (wModel.CWB_CallType != null)
{
intConsultType = wModel.CWB_CallType.Value;
}
intStatus = wModel.CWB_Status;
UserInfoBLL userBll = new UserInfoBLL();
strUserName = userBll.GetUserInfoEntityByUserCode(wModel.CWB_Creater);
strCreateTime = getDateToString(wModel.CWB_CreateTime);
if (wModel.CWB_OperationTime != null)
{
strOptionTime = getDateToString(wModel.CWB_OperationTime.Value);
}
else
{
strOptionTime = getDateToString(DateTime.Now);
}
intCreater = wModel.CWB_Creater;
if (wModel.CWB_ForUser != null && wModel.CWB_ForUser.Value > 0)
{
intForUser = wModel.CWB_ForUser.Value;
}
strBillCode = wModel.CWB_Code;
}
else
{
wModel.CWB_CallInEmail = cModel.CC_Email;
wModel.CWB_CallInTel = cModel.CC_Tel;
wModel.CWB_CallInUserName = cModel.CC_UserName;
strUserName = CurrentUserInfo.UserName;
strOptionTime = getDateToString(DateTime.Now);
strCreateTime = strOptionTime;
intCreater = Convert.ToInt32(CurrentUserInfo.UserCode);
if (cModel != null)
{
intForUser = Convert.ToInt32(cModel.CC_Owner);
}
}
//获取客户信息
cModel = CBll.GetCall_CustomerEntity(CID);
if (cModel == null)
{
cModel = new Call_Customer();
}
if (CID > 0)
{
intCounts = WBll.GetCall_WorkBillCounts(CID);
}
}
private void BindData()
{
HYTD.BLL.Call_VisitBillBLL VBll = new HYTD.BLL.Call_VisitBillBLL();
HYTD.BLL.Call_CustomerBLL CBll = new HYTD.BLL.Call_CustomerBLL();
HYTD.BLL.Call_WorkBillBLL WBll = new HYTD.BLL.Call_WorkBillBLL();
Call_WorkBill wbModel = new Call_WorkBill();
if (VID > 0)
{
//获取工单信息
vModel = VBll.GetCall_VisitBillEntity(VID);
WID = vModel.CVB_CWB_ID;
}
else if (WID > 0)
{
wbModel = WBll.GetCall_WorkBillEntity(WID);
vModel.CVB_CallInEmail = wbModel.CWB_CallInEmail;
vModel.CVB_CallInTel = wbModel.CWB_CallInTel;
vModel.CVB_CallInUserName = wbModel.CWB_CallInUserName;
vModel.CVB_CallType = wbModel.CWB_CallType;
vModel.CVB_CCID = wbModel.CWB_CCID;
vModel.CVB_Creater = wbModel.CWB_Creater;
vModel.CVB_CreateTime = wbModel.CWB_CreateTime;
vModel.CVB_Description = wbModel.CWB_Description;
vModel.CVB_ForUser = wbModel.CWB_ForUser;
vModel.CVB_OperationTime = wbModel.CWB_OperationTime;
vModel.CVB_OperationUser = wbModel.CWB_OperationUser;
vModel.CVB_Remark = wbModel.CWB_Remark;
vModel.CVB_ServiceType = wbModel.CWB_ServiceType;
vModel.CVB_SoftType = wbModel.CWB_SoftType;
vModel.CVB_Solution = wbModel.CWB_Solution;
vModel.CVB_Status = wbModel.CWB_Status;
vModel.CVB_Type = wbModel.CWB_Type;
}
if (vModel == null)
{
vModel = new Call_VisitBill();
}
CID = vModel.CVB_CCID;
intWorkBill = vModel.CVB_Type;
if (vModel.CVB_ServiceType != null)
{
intServiceType = vModel.CVB_ServiceType.Value;
}
if (vModel.CVB_SoftType != null)
{
intSoftWare = vModel.CVB_SoftType.Value;
}
if (vModel.CVB_CallType != null)
{
intConsultType = vModel.CVB_CallType.Value;
}
if (vModel.CVB_Status != null)
{
intStatus = vModel.CVB_Status.Value;
}
UserInfoBLL userBll = new UserInfoBLL();
strUserName = userBll.GetUserInfoEntityByUserCode(vModel.CVB_Creater);
strCreateTime = getDateToString(vModel.CVB_CreateTime);
if (vModel.CVB_OperationTime != null)
{
strOptionTime = getDateToString(vModel.CVB_OperationTime.Value);
}
else
{
strOptionTime = getDateToString(DateTime.Now);
}
intCreater = vModel.CVB_Creater;
if (vModel.CVB_ForUser != null && vModel.CVB_ForUser.Value > 0)
{
intForUser = vModel.CVB_ForUser.Value;
}
if (vModel.CVB_VisitTime != null)
{
strVisitTime = getDateToString(vModel.CVB_VisitTime.Value);
}
else
{
strVisitTime = getDateToString(DateTime.Now);
}
//else
//{
// strUserName = CurrentUserInfo.UserName;
// strOptionTime = getDateToString(DateTime.Now);
// strCreateTime = strOptionTime;
// intCreater = Convert.ToInt32(CurrentUserInfo.UserCode);
// intForUser = intCreater;
//}
//获取客户信息
cModel = CBll.GetCall_CustomerEntity(CID);
if (cModel == null)
{
cModel = new Call_Customer();
}
strUserName = CurrentUserInfo.UserName;
}